Louis Rossman - Apple & Customs Stole my batteries, [that they don't even sell] - General

https://www.youtube.com/watch?v=AVL65qwBGnw

I'll smuggle my batteries in my ass to Rossman if it would fuck over Apple.

And once again Apple showcases how they aren't the good guys

Pretty good timing after that CDC piece. I'm sure they are unrelated incidents.

This makes me quite angry.

Using ICE to bully SMB owners, hmmm

CBP is not ICEIS.

Feels very good to hear him say he's going to fight them. Very interested to see where that goes. Hope some spotlight gets put on it.

I don't know much about US laws, but how those parts can be genuine, if the product itself is no longer being produrced? And if they're counterfeit, then CBP is in full right to hold those until it can be determined. I feel like this is another Rossman's video, where he plays to the "lol fuck apple" crowd with false/vague facts, while at the same time advertising the hell out of his repair shop. He already admitted that his previous video was basically untrue, why I should trust him now? (disclaimer, because I know what's coming - the only Apple tech in my house that I still use is an old as hell iPad, and I have no desire to get back to them. But this dude clearly not being jnest with his intentions)

From what I understand, these parts are supposedly salvaged from old/dead models. That would make them genuine parts, not counterfeit.

How was his other video untrue?

The word is "supposedly". He says he trusts his supplier with that, so that might just be a bad batch. Where Genius repairman claimed 1000$ in damage, while Louis repaired it for free, in 5 minutes. But he somehow forgot to mention that laptop itself had a display pin bent, which never happens outside of a factory, and that the owner tried to replace the screen, either himself, or through third-party shop. Basically, the machine itself has been tampered with.

if they were, we'd have to be going back five years of just constant apple bullshittery I still remember the first video, it was quite new at the time I watched it https://youtu.be/UvvoGTvuTmA

How is this an excuse to charge $1000 in repairs when a $75 repair works fine

That has nothing to do with Apple falsely claiming why the machine wasn't working. Because the machine was still functional except for a bad light which cost nothing to fix. And he actually did say the pin was bent because it's what he fixed in the video. Did you actually watch it before bullshitting?

Machine itself was functional, but we only knew it after the repair. Dont take me wrong, “Genius” techs are getting worse with every year, but it was a logical conclusion that motherboard went FUBAR on the first glance (water sensors got triggered, screen is not working), especially after they didnt tell him the real reason. https://np.reddit.com/r/videos/comments/9pd7xo/apple_used_ice_to_seize_louis_rossmanns_shipment/e81th4f/?context=3 Now the man himself admits that these batteries might not be genuine.

An apple subreddit linked to that post and downvote spammed him about information that was already known and was already in the thread. What he's saying does not mean the batteries aren't equivalent to the real thing, and at this point it seems you're probably somehow associated with those apple fanboys, so good for you i guess, continue licking the old corporate boot.

If rossman can figure it out in a minute, so can the supposed experts. There's no excuse. It's no secret that the moisture sensors can be triggered without the unit sustaining water damage. Jumping to a conclusion without actually checking is somewhere between illogical, lazy and malicious.

It is, there is no excuse for Genius techs. But he didn't figure it out in a minute from nothing, he was excplicitely told where the problem was. I wanted to note the difference between refurbished and basically fake batteries but I guess it's useless, so I'll just go and cry in the corner, because my cover was blown.

He was told the screen light didn't turn on. That is extremely simple to diagnose. You turn the thing on and look with your eyes. That's it.

Yes, but that takes time. And it's not one minute, if you don't know exactly what is the problem. It might take from 5 minutes to 10-20, or even more, depending on what actually the damage is, going from obvious problems (like the display connection/cable/panel damage) to more obscure (GPU, broken trace, something else entirely).

Oh sure. But remember, you're paying a hefty premium for this. It's the least they can do.

LOL it's definitely not the "logical conclusion" you muppet. If my screen suddenly became super dim, I would assume the backlight died, not that the motherboard somehow caused that. You're telling me the whole motherboard went FUBAR and the only thing that went out is the screen backlight? You don't have to be Sherlock Holmes to see that explanation holds up about as well as ice cream on a sunny day in the Sahara desert. No, you're being naive as hell - there's a reason why they include water damage indicators, and it's purely to fuck you over. These things can go off even when the device is used within specification, and even then, they don't actually indicate damage, they just indicate moisture exposure. One time one of my friends spilt soda onto my laptop keyboard. I contacted Sony, they came and picked the thing up at my address, next day I got a diagnosis and a quote (even though the repair center was in the Czech Republic), and the day after I gave them the go-ahead, I had my laptop back. They replaced the keyboard, because despite the fact that the motherboard had had a bit of liquid on it, it was working fine, and it still is to this very day (6 years down the line). You could say "but oh what if your motherboard ended up dying later, then you'd have to pay more"; that's true, but it's also my decision. Your attitude is why Apple can fuck over consumers - they are telling people, who don't know any better, to buy a new $1500 computer because their repair technicians are either completely inept or because their policy is to replace anything that could possibly be damaged to drive up the cost of the repair, instead of actually diagnosing the problem, and repairing that. Either way, Apple makes a shitload of money off of it. Apple is fleecing its customers, and it's not alright. This is an enormously profitable company, and when you buy such an expensive product you should expect premium service, not just thief disguised as a repair technician.

Funny how small independent shops can afford to run a successful business on this and the giant megacorporation can't despite the far superior scale, resources, direct access to schematics and all that... i guess Louis and his employees are just all savants!... Of course, that isn't true. They can easily repair the vast majority of damaged electronics that come to them, but they don't, on purpose. Their repair business could easily be far more profitable, consumer friendly and effective than any other small repair shop because of the better efficiency, direct access to parts, and massive scale. However, they specifically choose not to do this because the potential profits from repairing goods well and properly is less than the profit they make quite literally running a scam operation where they sabotage competitors, trick consumers into buying new hardware they don't need, and pay and train their staff the minimum amount possible so in most cases they don't even know any better than "oh red dots, that means water damage!" even if the water indicators are intentionally designed to be over-sensitive.

I guess I can't expose Rossman's bullshit without somehow praising Apple's awful repair practices, can I? It's not binary, black and white. He is not a "small man fighting big bad" as a lot of people praising him to be, it's all carefully manufactured. He is a great repairman, a very skilled one, and I enjoy his videos about repair and when he expains in technical terms where Apple failed (and they failed in a lot of ways, and this NEEDS to be said) But lately the quality went down in favor of anti-Apple clickbait bullshit, where he either unintentionally or with full intent deceives his viewers, all for the subscribers and/or new clients into his repair shop.

Apple's policy is that if the water sensor is popped then the whole MoBo gets replaced, whether or not there's actually water damage doesn't matter.

Screen dimmed? Assumption: Backlight died Procedure: Take apart computer and check screen connection Use elementary level observation skills to notice a pin is bent That's literally the only steps needed for this

Considering what was said about Apple's policy, I think i didn't matter, if the technician noticed it or not - water sensors got triggered, so he had to replace the whole motherboard anyway. Which is both foolproof and stupid. And expensive.

Screen doesn't work Follow wire from screen to connector Look at connector and notice bent pin Unbend it and check It works M8 you gotta be slow as hell if that takes you 10 minutes.

That's why it might. Because it's not the only reason screen might not work. In the case of bent pin, it's 5 minutes at most, obviously. But if it's something way more serious - obviosuly this takes more time to disgnose.