Bethesda was able to make such an immersive MMO, where the boss fights take place outside of the game, and in real life
Bravo, Mr. Howard
I think the guy has every right to be mad about this bullshit policy, I would like to see some consumer pushback for it, but I doubt it will come to much.
The level of calm with which he answered the phone
Buddy, I'ma guess this isn't the first time someone threw a tantrum in front of you
Any kind of cashier or food service job pretty much requires a huge level of patience, especially when people don't give a shit about you.
So whats the policy then? Does FO76 on consoles have a key that gets locked to an account?
I mean FO76 console edition is a download key and a cardboard CD. Kinda hard to return a key that has been claimed.
Okay THAT'S fucking bullshit.
And people made fun how they choose bethesda launcher so people can't refund.
Yes, I know he didn't have a recipe but I would assume even with he wouldn't be able to refund since it uses a key bound to an account.
On Steam you can actually still refund even if you get a key for another account, although depending on the game that associated account gets banned.
Example would be FFXIV, where your SE account gets banned.
https://files.facepunch.com/forum/upload/108618/741a018f-7bcf-45ce-84bd-6dc1508d48ab/DCny5whXYAQAu3r[1].png
WHY DOES HE WANT TO RETURN MY GAME!?!?
Yeah, but having a shit fit and destroying the store?
If you are going to shop at a store at least know the refund policies, they're posted on receipts and signs. I don't get why people feel as if they're entitled to a refund for certain things.
Must be a US or retailer specific thing because I've got a disc for FO76
https://files.facepunch.com/forum/upload/211551/f9ebbd79-8021-4c7d-82a2-ea414183b21c/image.png
That would probably explain it. The box plastic is clear rather than blue or green.
what? no it isn't.
https://files.facepunch.com/forum/upload/57926/fb7c89e5-4d66-417f-81fc-456eb796ddf8/image.png
https://files.facepunch.com/forum/upload/57926/91357647-683b-4d1f-a20f-4057ba21909c/image.png
Gamestop policy is that they don't accept returns on opened games. cardboard key or not he wouldn't have been able to return it after taking it out of the shrinkwrap unless the game was defective
DON'T CALL ANYBODY
I mean, I'd be calm too, gamestop fucking sucks lmao
Having been in this situation, the fact that he just left after trashing the place is really the best case scenario.
Must be the fifth time that day when someone tried to return FO76 and wrecked the shop
No he doesn't, or rather, he has no right knocking stuff over and throwing a tantrum like that. It's not the regular employees who put these sort of dumb policies in places, it's the higher ups. But guess who's going to have to clean up the mess that this jerkbag felt the need to make. There's no reason to ever have to make the job of those working in retail harder than it already is.
I would like to correct some confusion as far as my understanding. The console version has no CD KEY that you have to redeem to be allowed to play. All you need is the cd or digtial copy on console. Make a Bethesda account and can play. I have one cd and multiple xbox profiles can play on said single cd and your not stuck to your CD cause I have 4 and can inter change which one I am using.
What would they do with an opened game? Sell it full price? Discount it and lose money?
It's weird how a lot of products tend to stand by their quality by offering complete refunds if you're not satisfied. Am I odd for thinking that the games industry is trying to exist outside the normal sphere of consumer rights?
Game companies are ruthlessly exploiting the transient nature of artistic markets and cashing out hard in an area that has no concrete standards or boundaries, if they attempted this bullshit in any other more mature industry they would have gotten their shit kicked in immediately.
Not at all. Off the top of my head it's the only industry where a consumer can be left with a defective product and absolutely no recourse. EA's Origin has a decent refund service but even Steam's two hours/two week limit is a joke.
If it is, I'm angry because my PC version has a shitty cheap case.
https://i.imgur.com/H3V7blE.jpg
bullshit. he has no right to be as mad "as he was". a normal human being doesn't trash a store because of corporate policy
this isn't a normal response at all -- a multimillion dollar company like gamestop has every right to refuse return.
There are movies, I guess.
Not that that excuses what the game industry has been moving towards.
Then again, for movies, "defective product" would be "bad movie". A malfunctioning projector would easily get a refund ticket. Or if you run out very early in.
There's no way a company could, say, actively keep you from seeing more than half a movie.
just one of those neighborhoods huh
the one in codemaster's pic is the Tricentenial Edition, which comes in a blue metal dvd case.
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