Apparently he cannot be unbanned, he has 1.5k hrs and EAC support isn't doing anything apart from sending an automated message. He would like to know where to go to get live help.
https://files.facepunch.com/forum/upload/381008/9474a9c8-dd95-40fd-8172-683b1ea7ad66/rip.mp4
How do you propose we help your friend that you've not even named?
I can tell you right now that we don't handle EAC bans here.
READ THIS concerning EAC bans/VAC bans/Game bans/developer bans/..
So there is absolutely no place to talk to a real person about it?
Unless EAC decides to change their ways, no. But their system is solid.
And keep in mind that they do delayed bans. He could've cheated weeks ago. It has nothing to do with some random bug.
He has 1.5k hours and $700+ worth of skins. There is no reason for cheating and I can't have a counter argument if I don't even know what he was banned for.
Only EAC and possibly himself knows what he was banned for.
They don't disclose that. It would only make it easier for cheaters to cheat in the future.
Will I be able to give him a number or something to contact EAC?
Nobody here will be able to give you a number to call.
So his account is gone? And nothing can be done?
Yes. That is the consequence of cheating in Rust.
WE CANNOT HELP YOU
And we know that by "My friend" you mean "I hacked and I want a slap on the wrist so I can keep hacking!"
At least it's original this time.
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