EAC/Developer Banned - Family banned unjustly - Rust

Hello. A family member was banned by the developer and as informed for using some sort of Hack. I do understand that, I have no problem that he was banned and in fact I was always strong about this, and if he did hacked, he deserved it. No arguments there. What surprised me was that he family shared Rust with me, since he had 80 hrs gameplay. I played a lot, with almost 500 hours on it. I also understand that when you family share and you get banned, the main account gets banned aswell. My point is, if the account that borrowed the game was caught hacking was banned, it's fair to ban the main account aswell. In this case, the MAIN account was banned and my account, that only borrowed Rust, NEVER, EVER used any kind of hack on, has been banned aswell. If the main account gets caught cheating, and the family member, that doesnt own the game, never hacked, it's not fair at all, as I was about to buy the game for myself when I saw the main (game) account was banned. My steam that used to family share Rust from the main: [url]https://t.co/HXv6A4StWf[/url] I'd like to know from Facepunch if it's their policy to punish all family members that share the game from the main account, even if they never hacked on their accounts.

[I]Please note that I am not affiliated with the Rust devs, so I'm not giving an answer based on their behalf.[/I] This is more of an issue that should be brought up with Valve, instead of Facepunch. One of the 'dangers' (for lack of a better term) involved with making use of the Family Sharing feature on Steam involves how hackers/cheaters (and by extension, any linked accounts via the Family Sharing feature) are punished when caught. Due to the fact that hackers could bypass a ban on their main account by logging into one of the other accounts that share the main's library, a ban by either Valve or a third party developer will unfortunately be carried over to the linked accounts that are interacting with the main account's library in order to prevent the hacker(s)/cheater(s) that own the main account from bypassing their ban.

not sure i agree with you OP. the account that actually paid for the game is the one that got banned for cheating. the game isn't yours, you are just "borrowing" it from the main account (which is a privilege, not a right). if the main account's right to play that game is removed, you shouldn't be able to borrow it anymore. it sucks for you, but it's fair. i'd suggest you fork out the money to buy it yourself, and don't family share with the person who cheated; then your copy of rust will not be at the mercy of some dumb prick who decided to cheat.

So.... let's look at this a slightly different way. You regularly get a ride to work every day for free with someone. That person gets caught driving drunk and loses his license. But YOU didn't do anything. However, because of this, you now don't have a FREE ride to work every day. You think it's now unfair that you're being punished by no longer having a free ride to work so you're now begging the courts to have his license reinstated ONLY so he can drive you to work, because you're done nothing wrong. Seriously? This sounds reasonable to you? Because that's what you're asking. The real question here is: if you like Rust enough to have put 80 hours into it and be here asking for a ban appeal, how about you just BUY IT so you can play it all you want without having to rely on someone else's family-shared copy? [B]EDIT: I TAKE THIS BACK. I ORIGINALLY MISREAD THE OP. WHAT I'VE WRITTEN HERE IS NO LONGER VALID[/B]

[QUOTE=Crunchmeister;49557524]So.... let's look at this a slightly different way. You regularly get a ride to work every day for free with someone. That person gets caught driving drunk and loses his license. You think it's now unfair that you don't have a free ride to work every day any more, so you're now begging the courts to have his license reinstated ONLY so he can drive you to work. [/QUOTE] Great analogy!

[QUOTE=Crunchmeister;49557524]So.... let's look at this a slightly different way. You regularly get a ride to work every day for free with someone. That person gets caught driving drunk and loses his license. But YOU didn't do anything. However, because of this, you now don't have a FREE ride to work every day. You think it's now unfair that you're being punished by no longer having a free ride to work so you're now begging the courts to have his license reinstated ONLY so he can drive you to work, because you're done nothing wrong. Seriously? This sounds reasonable to you? Because that's what you're asking. The real question here is: if you like Rust enough to have put 80 hours into it and be here asking for a ban appeal, how about you just BUY IT so you can play it all you want without having to rely on someone else's family-shared copy?[/QUOTE] Exactly! I totally agree with you, EXCEPT, in this case, I didn't just lose my rights to the game, I got banned aswell, thus even if I buy my own copy, I can't play it. Using your analogy, what happened to me was: You regularly get a ride to work every day for free with someone. That person gets caught driving drunk and loses his license. But YOU didn't do anything. However, because of this, you now lose your license aswell, because you used to get a free ride with the driver that was caught drunk, without you. This sums up what happened to me.

[QUOTE=mrknifey;49557496]not sure i agree with you OP. the account that actually paid for the game is the one that got banned for cheating. the game isn't yours, you are just "borrowing" it from the main account (which is a privilege, not a right). if the main account's right to play that game is removed, you shouldn't be able to borrow it anymore. it sucks for you, but it's fair. i'd suggest you fork out the money to buy it yourself, and don't family share with the person who cheated; then your copy of rust will not be at the mercy of some dumb prick who decided to cheat.[/QUOTE] You do have a good point, but he can't simply just buy a copy of rust.. His account was eac banned as well, he would have to make a new account just for rust to be able to buy it and play it while he never actually cheated in the game. (Given he's not lying). I think if eac can confirm that his account has never had any sort of hack/cheat associated with it, then it's kinda fair that they unban him and allow him to buy his own copy of rust. Although with that said he could just be lying and could have actually been the one cheating on the main account, so maybe they should just keep him banned. I have very conflicted thoughts on the matter.

Well there is also the fact... you are going on detection of cheats which also has been known to give false positives also. But you are sharing and hence the word sharing, this also applies to ALL NDA, EULA and ToS agreements also with that in mind. Ownership comes back to the main account so just like in the case of minor's, the parent (in this case main account) also is held accountable. This is why I myself would never even have any kind of account linking/sharing or share my accounts.

[QUOTE=hansleon;49557540]Exactly! I totally agree with you, EXCEPT, in this case, I didn't just lose my rights to the game, I got banned aswell, thus even if I buy my own copy, I can't play it. Using your analogy, what happened to me was: You regularly get a ride to work every day for free with someone. That person gets caught driving drunk and loses his license. But YOU didn't do anything. However, because of this, you now lose your license aswell, because you used to get a free ride with the driver that was caught drunk, without you. This sums up what happened to me.[/QUOTE] To the best of my understanding, YOU shouldn't have been banned if the main account was. Your Steam account should only get EAC banned if the hacks were run on your end. Then your account is banned along with the owner who shared it with you. Shouldn't go the other way around. If I'm wrong here, then someone please correct me.

[QUOTE=Crunchmeister;49557570]To the best of my understanding, YOU shouldn't have been banned if the main account was. Your Steam account should only get EAC banned if the hacks were run on your end. Then your account is banned along with the owner who shared it with you. Shouldn't go the other way around. If I'm wrong here, then someone please correct me.[/QUOTE] These were my thoughts exactly. However If what he says is true and they can definitely say that no hacks were used on his account I would think it's fair to overturn the ban.

[QUOTE=Crunchmeister;49557570]To the best of my understanding, YOU shouldn't have been banned if the main account was. Your Steam account should only get EAC banned if the hacks were run on your end. Then your account is banned along with the owner who shared it with you. Shouldn't go the other way around. If I'm wrong here, then someone please correct me.[/QUOTE] that was my impression too, but i neither family share nor have i been banned. if you have been banned too, then i suppose it's a flawed system allowing someone to share a game at all; everyone should have their own separate accounts and be accountable for their own actions alone.

[QUOTE=Crunchmeister;49557570]To the best of my understanding, YOU shouldn't have been banned if the main account was. Your Steam account should only get EAC banned if the hacks were run on your end. Then your account is banned along with the owner who shared it with you. Shouldn't go the other way around. If I'm wrong here, then someone please correct me.[/QUOTE] Sadly this was what happened. I agree with the above post that says if the minor commits a crime, the parent (main account) must be held accountable. Should a minor be held accountable for his parents crime, tho? This should be easy for EAC/Facepunch, they can check that besides family sharing, my account never used any sort of hack. My punishment shouldn't go past losing the rights to borrow the game, that's just overkill.

[QUOTE=Crunchmeister;49557570]To the best of my understanding, YOU shouldn't have been banned if the main account was. Your Steam account should only get EAC banned if the hacks were run on your end. Then your account is banned along with the owner who shared it with you. Shouldn't go the other way around. If I'm wrong here, then someone please correct me.[/QUOTE] EAC infects family share accounts automatically. If the master account is banned any accounts sharing Rust are liable to get banned if EAC thinks they'll be used for ban evasion purposes. It's not a pretty policy, but it's to close a huge obvious loophole created by Valve when they implemented family sharing. As soon as it went in, people started creating free Steam accounts and getting 5+ bans worth of hacking out of one copy of Rust. People abused family sharing to continue hacking around Rust VAC bans for [I]months[/I] before EAC started getting proactive about smiting cheaters hard for abusing family sharing.

[QUOTE=elixwhitetail;49558166]EAC infects family share accounts automatically. If the master account is banned any accounts sharing Rust are liable to get banned if EAC thinks they'll be used for ban evasion purposes. It's not a pretty policy, but it's to close a huge obvious loophole created by Valve when they implemented family sharing. As soon as it went in, people started creating free Steam accounts and getting 5+ bans worth of hacking out of one copy of Rust. People abused family sharing to continue hacking around Rust VAC bans for [I]months[/I] before EAC started getting proactive about smiting cheaters hard for abusing family sharing.[/QUOTE] With all due respect, not sure that's correct. It should work the other way around, people use family share, get banned on the secondary accounts and just re-create another one. [B]If the master account gets banned, Steam revokes the right to any account using that game, automatically[/B]. The Ban on my account was done by EAC/Developers just because. Your logic does apply when someone using family share gets banned, so does the main account that shared it, to avoid ban evasion purposes, quite the opposite that happened to me. My account had almost 500 hours of Rust, and I can assure you it was never used to avoid a ban. On the contrary, I've always loved Rust and always played legit, which is why I would love to buy the game and be able to play again. I could just make another Steam and buy the game, but I don't think I should, since I have many friends and several other games with lots of game played hours.

The problem here is it's EAC handling the ban and not VAC, if it was VAC it would be easy to just revoke the access to family share accounts, but EAC don't have that kind of power to do so and therefore they're "forced" to enforce on all accounts connected to the account in question to prevent using it as a loophole.

if EAC look into this matter, I'm sure it can be resolved quickly.

How come you, the person "borrowing" access are making the "appeal" rather than the owner of the account? No offense, but it makes your whole story seem really sketchy AND makes you seem desperate.

[QUOTE=SteakStyles;49559201]How come you, the person "borrowing" access are making the "appeal" rather than the owner of the account? No offense, but it makes your whole story seem really sketchy AND makes you seem desperate.[/QUOTE] To which it's own. If the owner hacked and got banned for it, his loss, and from my experience I, for one, would always bash anyone that posts "Help im banned dunno why" topics in any forum, pretty much what you came here to do, 'cept you're barking at the wrong tree, my friend. As to make me seem desperate, I am. My account got banned as collateral for no reason. I totally agree that anyone that gets caught hacking should be banned but it also should be fair. It would be far easier and less sketchy, to make a new steam, buy the game and go from there, if I was guilty of anything. As to the reasoning and logic of your thoughts, no offense taken.

you can play the game again, just make a new steam account. If everything you say is true, and the main account you use has Rust VAC banned because you were sharing and the person you were sharing with/from used a cheat, then you might want to talk to valve about it. Otherwise, just make a new steam account and buy the game. Its an easy solution.

The ban is by association. you SHOULD be banned from using the banned account. It wouldn't make any sense to allow access through a banned account. It is banned. Here is a better car analogy. If a friend is letting you use his car and he gets a caught smuggling heroin and they impound his car, you can't use his car anymore. Have you tried simply removing the family share from your steam account?

You shouldn't even be here. You should be asking your friend to give you a new copy of rust.

[QUOTE=utilitron;49559503]The ban is by association. you SHOULD be banned from using the banned account. It wouldn't make any sense to allow access through a banned account. It is banned. Here is a better car analogy. If a friend is letting you use his car and he gets a caught smuggling heroin and they impound his car, you can't use his car anymore. Have you tried simply removing the family share from your steam account?[/QUOTE] None of you understand what actually happened to him. He hasn't simply had his rights to play the game taken away, he's been eac banned and can never play rust on his account even if he buys his own copy.

I understand completely what happened. It is his assumption that the ban is on his account. He should try removing the family share and see if it removes the ban association.

[QUOTE=utilitron;49563968]I understand completely what happened. It is his assumption that the ban is on his account. He should try removing the family share and see if it removes the ban association.[/QUOTE] i'd be curious to see if that worked. either way, although the op is out 100 hours of gameplay, he never paid for the game so really hasn't lost anything. make a new account unrelated to the one you shared the game from, and buy rust yourself. don't cheat and you will be fine. out of curiosity, how about you post both the steam ids for the accounts?

[QUOTE=utilitron;49563968]I understand completely what happened. It is his assumption that the ban is on his account. He should try removing the family share and see if it removes the ban association.[/QUOTE] Highly doubt removing family share would do anything...I can imagine the checks on family shared accounts accounts is only made when they check if you are family sharing and if your main account is banned, after that your SteamID or whatever they use as an identifier is stored in the ban system as a separate ban. @OP It makes sense simply because of the abuse, even if it does seem a little unfair that some genuine situations like yours (If you are telling the truth) mean that a legit account gets infected with a game ban mark. I guess it would be nicer if there were some sort of silent ban for family shared accounts that didn't put a gameban on their Steam account. Either way its a case of the abuse of the system by a few people ruining it for everyone else.

[QUOTE=utilitron;49563968]I understand completely what happened. It is his assumption that the ban is on his account. He should try removing the family share and see if it removes the ban association.[/QUOTE] This is my steam: [url]https://t.co/HXv6A4StWf[/url] I have been EAC banned just because I was on the main account holder's family share list. Like I said, it would made sense both to be banned if I, that was borrowing the game, cheated, not the other way around.

[QUOTE=hansleon;49564390]This is my steam: [url]https://t.co/HXv6A4StWf[/url] I have been EAC banned just because I was on the main account holder's family share list. Like I said, it would made sense both to be banned if I, that was borrowing the game, cheated, not the other way around.[/QUOTE] It makes sense both ways because its abuseable both ways. If cheats were used on the shared account and it got banned but not main, the main could just make a new account and share to that instead. If cheats were used on main and only that one got banned, again they could just share to new accounts. Problem is EAC are not Valve and they can only go off the information they have; that account A is banned and B is currently playing Rust shared by them, so they are ban evading and should be banned also. Moral of the story is don't account share with people that you can't trust.

[QUOTE=Cushie;49564585]It makes sense both ways because its abuseable both ways. If cheats were used on the shared account and it got banned but not main, the main could just make a new account and share to that instead. If cheats were used on main and only that one got banned, again they could just share to new accounts. Problem is EAC are not Valve and they can only go off the information they have; that account A is banned and B is currently playing Rust shared by them, so they are ban evading and should be banned also. Moral of the story is don't account share with people that you can't trust.[/QUOTE] Any banned game on the main account automatically revokes the rights to access that game in any other account. [B]There is no ban evading if the main account gets banned. Steam has this done automatically, there is no workaround.[/B] This is done so that only the owner (cheater) gets punished, and it can't be used as an exploit (the other way around, sure, it can). You are all missing the point. I had that game shared to me, I didn't own it, and now I can't. Steam banned the owner, revoked my rights to use it, then EAC banned me, just because. Never once hacked on my account, EAC can check this, easily.

Seems like you should just make a new account and get your dumb brother to buy you a copy of Rust.

[QUOTE=paca0502;49564785]Seems like you should just make a new account and get your dumb brother to buy you a copy of Rust.[/QUOTE] Thats exactly my point. I don't want to make a new account if I didnt do anything wrong. Why should I be punished? I value my steam and my friends. Im just waiting on Facepunch comments here to see if this is how they treat their player base.