(Serious, Urgent, Details inside) Can someone with high PC knowledge, please help me with stopping R

[Mimming]

After playing Rust for like half an hour without problems, my computer completely freezes. Nothing moves, not the mouse, nothing. All sound stops too. Everything just completely locks up and I need to hard-power off. Then once I restart my PC and join back into the game, it barely plays for 5 minutes until it freezes again. Every. Time.

I have limited PC knowledge

Is there any kind of PC test applications you want me to run?
Do you need a copy of my specs?
Do you need a screenshot of my bios power setup?

I am going fucking crazy about this.

Thanks for any help

[TheQuagmire]

Have you tried other graphic intense games?
Are you on a laptop?
Have you checked your computer temps?

You could be the victim of... overheating.

[Mimming]

[QUOTE=TheQuagmire;46275200]Have you tried other graphic intense games?
Are you on a laptop?
Have you checked your computer temps?

You could be the victim of... overheating.[/QUOTE]

Rust is the only game that freezes my PC like this.

Im on a custom built PC, would you like a screenshot of my specs and hardware?

I've only checked the temps in bios, but that is on startup without anything running, and I dont really know what im looking for.

Thanks

[TheQuagmire]

HWMonitor - [url]http://www.cpuid.com[/url]
You can check your current temps to get an idea if its heat related. It could of course be something else if the whole system dies from rust. I would recommend finding another unity game and seeing if there is any coincidence.

[Mimming]

[QUOTE=TheQuagmire;46275268]HWMonitor - [url]http://www.cpuid.com[/url]
You can check your current temps to get an idea if its heat related. It could of course be something else if the whole system dies from rust. I would recommend finding another unity game and seeing if there is any coincidence.[/QUOTE]

I just downloaded this. Want me to upload some screenshots of it running?

[TheQuagmire]

[QUOTE=Mimming;46275287]I just downloaded this. Want me to upload some screenshots of it running?[/QUOTE]

Post your Cpu type, and Gpu type.
Post your Cpu/Gpu in idle temps, and later we can try to monitor your temps when you launch rust (run in windowed mode to watch hwmonitor). if the temps reach past the safe limits than we have the cause. if it hard locks again than it's another issue.

[Mimming]

[QUOTE=TheQuagmire;46275339]Post your Cpu type, and Gpu type.
Post your Cpu/Gpu in idle temps, and later we can try to monitor your temps when you launch rust (run in windowed mode to watch hwmonitor). if the temps reach past the safe limits than we have the cause. if it hard locks again than it's another issue.[/QUOTE]

This is what it says while rust is running. It just locked up again after 20 minutes
[url]http://imgur.com/h7mPzZX[/url]

[TheQuagmire]

Everything seems fine with the temps. GPu is a bit hot, but that's normal. As long as its under 80 C it's mostly ok.

Do me a favor and open up your taskmanager, and check the amount of ram Rust is chewing on. If it's a memory leak (the memory is increasing) it would hard lock the computer when there is no more ram to leak.

[Mimming]

This is my PC specs etc

[url]http://imgur.com/u8GxH9i[/url]

[editline]19th October 2014[/editline]

[QUOTE=TheQuagmire;46275423]Everything seems fine with the temps. GPu is a bit hot, but that's normal. As long as its under 80 C it's mostly ok.

Do me a favor and open up your taskmanager, and check the amount of ram Rust is chewing on. If it's a memory leak (the memory is increasing) it would hard lock the computer when there is no more ram to leak.[/QUOTE]

Im in task manager now. I've ticked the check boxes next to rust, how do I know the graphs im looking at is for the rust client only that you want to see?

[editline]19th October 2014[/editline]

I was literally just taking a screenshot of the task manager and then it locked up again. It basically got up to about 6.92GB of memory used while rust was running for about 5 minutes

[heynoway]

Tbh the game is in development and until it's properly optimized system stability isn't guaranteed. I have a fast system and I'm using 6gb of ram just to sit in the game. My game server is also using 23 Cpu for one player so the game is obviously going through problems atm. My advice would be to wait till the game is better optimized because it's not worth damaging your system.

[Mimming]

[QUOTE=heynoway;46275498]Tbh the game is in development and until it's properly optimized system stability isn't guaranteed. I have a fast system and I'm using 6gb of ram just to sit in the game. My game server is also using 23 Cpu for one player so the game is obviously going through problems atm. My advice would be to wait till the game is better optimized because it's not worth damaging your system.[/QUOTE]

I understand, but it used to do this exact problem with legacy rust too

[Myrothas]

it wont damage your system in any way.
to me it sounds like a power supply failure.
had that too with a brand new GPU.
Switch the GPU to test if its the GPU,
else switch the power supply.
This will fix your problem in no time.

[Mimming]

[QUOTE=Myrothas;46275510]it wont damage your system in any way.
to me it sounds like a power supply failure.
had that too with a brand new GPU.
Switch the GPU to test if its the GPU,
else switch the power supply.
This will fix your problem in no time.[/QUOTE]

Im not great with computers sorry man. How do I switch to GPU? and how do i switch to whatever else?

Thanks

[Myrothas]

Well the GPU is the graphics card.
You need to exchange it to a other one,
start the game and see what happens.
If its still not working, my highest bet lays
on the power supply. Its the big box inside
your computer, where all these cables coming from.
maybe its too weak... how many Watts does it have
written on it? since you use an AMD CPU and AMD GPU
they drain very much watts. since rust is very hardware
demanding/hungry it also costs much watts.

sorry for my english skills, but im a pc nerd - so try it.

PS. One little hint - in many countries you can buy tech stuff
and give it back 14 days no reason warranty. so buy a gpu
or power supply, and keep the one, thats making it working.
the other one can go back to the seller.

[Mimming]

[QUOTE=Myrothas;46275544]Well the GPU is the graphics card.
You need to exchange it to a other one,
start the game and see what happens.
If its still not working, my highest bet lays
on the power supply. Its the big box inside
your computer, where all these cables coming from.
maybe its too weak... how many Watts does it have
written on it? since you use an AMD CPU and AMD GPU
they drain very much watts. since rust is very hardware
demanding/hungry it also costs much watts.

sorry for my english skills, but im a pc nerd - so try it.

PS. One little hint - in many countries you can buy tech stuff
and give it back 14 days no reason warranty. so buy a gpu
or power supply, and keep the one, thats making it working.
the other one can go back to the seller.[/QUOTE]

I have this
[B][url]http://www.hardwaresecrets.com/article/XFX-PRO-650-W-XXX-Edition-Power-Supply-Review/1604[/url][/B]

Sorry I dont have another graphics card to try inside

[editline]19th October 2014[/editline]

[QUOTE=Myrothas;46275544]Well the GPU is the graphics card.
You need to exchange it to a other one,
start the game and see what happens.
If its still not working, my highest bet lays
on the power supply. Its the big box inside
your computer, where all these cables coming from.
maybe its too weak... how many Watts does it have
written on it? since you use an AMD CPU and AMD GPU
they drain very much watts. since rust is very hardware
demanding/hungry it also costs much watts.

sorry for my english skills, but im a pc nerd - so try it.

PS. One little hint - in many countries you can buy tech stuff
and give it back 14 days no reason warranty. so buy a gpu
or power supply, and keep the one, thats making it working.
the other one can go back to the seller.[/QUOTE]

Here - I took an actual picture of it for you
[url]http://i.imgur.com/NhwOQ6u.jpg[/url]

Thanks for your help by the way

[Myrothas]

[QUOTE=Mimming;46275562]I have this
[B][url]http://www.hardwaresecrets.com/article/XFX-PRO-650-W-XXX-Edition-Power-Supply-Review/1604[/url][/B]

Sorry I dont have another graphics card to try inside

[editline]19th October 2014[/editline]

Here - I took an actual picture of it for you
[url]http://i.imgur.com/NhwOQ6u.jpg[/url]

Thanks for your help by the way[/QUOTE]

the power supply seems fine here. even the 80plus on it.
you still have to try changing hardware to see whats the problem.
as i mentioned: in many countries you can buy tech stuff
and give it back 14 days no reason warranty. so buy a gpu
or power supply, and keep the one, thats making it working.
the other one can go back to the seller.

[Mimming]

[QUOTE=Myrothas;46275584]the power supply seems fine here. even the 80plus on it.
you still have to try changing hardware to see whats the problem.
as i mentioned: in many countries you can buy tech stuff
and give it back 14 days no reason warranty. so buy a gpu
or power supply, and keep the one, thats making it working.
the other one can go back to the seller.[/QUOTE]

Ok. So basically, I have to get an exact model of my power supply box and my AMD graphics card - both the same, and swap them out and see if either of them stop the problem?

[Myrothas]

no. model doesnt matter.
just chose whatever you like
and see what solved the issue.

[klondike]

When it freezes, is your hard disk light on continuously? If so, it's not hardware, it's a memory leak in game.

[Mimming]

[QUOTE=Myrothas;46275602]no. model doesnt matter.
just chose whatever you like
and see what solved the issue.[/QUOTE]

Alright man. Does the power box have to be the same watts to replace though? (650w)
I'll see if any friends have a spare graphics card around

Thanks for your help, i'll reply if i update

[editline]19th October 2014[/editline]

[QUOTE=klondike;46275774]When it freezes, is your hard disk light on continuously? If so, it's not hardware, it's a memory leak in game.[/QUOTE]

How do I check where and what the light is? Do you mean on the physical hard drive itself? Like I open up the case and look at it while the PC freezes?

Thanks for your help

[elix]

What is the major version (xx.xx) of your Catalyst Control Center/drivers?

[NickNack1234]

There might be a easier way to confirm its hardware i can't see mentioned in the thread yet. If it is consistent across multiple games its most likely hardware. If it is just caused by rust then it seems unlikely its hardware related. Can you confirm if its just rust doing this?

[klondike]

[QUOTE=NickNack1234;46276166]There might be a easier way to confirm its hardware i can't see mentioned in the thread yet. If it is consistent across multiple games its most likely hardware. If it is just caused by rust then it seems unlikely its hardware related. Can you confirm if its just rust doing this?[/QUOTE]

He has stated Rust is the only Game that does this, which is why I asked if his HD light was on continuously, which is a sign of memory leak after several minutes of gameplay.

[thren]

Try this:
Uninstall graphics driver via control panel. (sometimes just updating does not work.)
After uninstall reboot.
download latest Catalyst drivers and reinstall.
reboot.

Test game.

[NickNack1234]

[QUOTE=klondike;46276194]He has stated Rust is the only Game that does this, which is why I asked if his HD light was on continuously, which is a sign of memory leak after several minutes of gameplay.[/QUOTE]

Well I'd say not to bother troubleshooting or swapping hardware until as much software troubleshooting has been done. Also a memory leak occurs in the RAM. The only reason his HDD light would be on is if the OS was dumping unused processes to secondary storage to make room for the growing rust process. This wouldn't cause the HDD read/write indicator to stay on. I'd say first is fresh reinstall of graphics drivers and make sure all others are up to date then completely remove Rust and try again.

[TheQuagmire]

PSU... that's a odd one to even consider troubleshooting since it's not a power issue.
Reinstalling the GPU is also an odd choice. As the OP has stated his hard lock is only related to Rust.
So far the only thing that would possibly be the issue is rust is sucking up all the ram and hard locking the machine.

It wouldn't hurt to do a full wipe of rust (making sure common folder has rust fully deleted), and doing a clean installation of rust w/o av running to make sure everything is installed correctly.
Than running the game again to verify that rust isn't have a major memory leak again.

[Mimming]

Alright, I just got home, and I just went into device manager and manually uninstalled my AMD graphics card. The screen went back to basic resolution. I then went online to the AMD website and downloaded the "latest" AMD catalyst auto-detect center application, and it automatically found the drivers required. I've done all that and I just restarted. And now I'm into the Catalyst control center setting everything up basically.

This is the AMD Catalyst version, and what the default values are of this page of settings in it:
[url]http://i.imgur.com/5dic6nd.png[/url]

Should I be setting up anything in this control center a particular way?

Thanks for all of your help. I'll go through this process first. If it doesn't work I'll delete rust, and reinstall it. And then whatever else

Also - I say that this only happens when I play Rust, which is true. But I dont really play any graphically demanding other games to really compare it too. I basically play Age of Empires 2 HD, a little of DayZ and then the rest of my time on the PC is more or less watching videos

[billy79]

[QUOTE=TheQuagmire;46281941]PSU... that's a odd one to even consider troubleshooting since it's not a power issue.
Reinstalling the GPU is also an odd choice. As the OP has stated his hard lock is only related to Rust.
So far the only thing that would possibly be the issue is rust is sucking up all the ram and hard locking the machine.

It wouldn't hurt to do a full wipe of rust (making sure common folder has rust fully deleted), and doing a clean installation of rust w/o av running to make sure everything is installed correctly.
Than running the game again to verify that rust isn't have a major memory leak again.[/QUOTE]

I'm not an expert but I think their is a limiter written into the software to prevent the game from accessing more than 2GB of ram...maybe you are talking about VRAM.

[Myrothas]

[QUOTE=TheQuagmire;46281941]PSU... that's a odd one to even consider troubleshooting since it's not a power issue.
Reinstalling the GPU is also an odd choice. As the OP has stated his hard lock is only related to Rust.
So far the only thing that would possibly be the issue is rust is sucking up all the ram and hard locking the machine. [/QUOTE]

It may seem odd to you, but my 20 year long computer experience told me this story.
It still can be something else, but the full hickup sounds very much like hardware complication.
Had those hickups with a GPU on APB Reloaded. The GPU was brand new tho. I switched it
and the next one made it work. So... Also those hickups can happen when the GPU doesnt get
enough Watts from the power supply. So there are my highest bets. Please dont just call them odd.

[NickNack1234]

[QUOTE=Myrothas;46283932]It may seem odd to you, but my 20 year long computer experience told me this story.
It still can be something else, but the full hickup sounds very much like hardware complication.
Had those hickups with a GPU on APB Reloaded. The GPU was brand new tho. I switched it
and the next one made it work. So... Also those hickups can happen when the GPU doesnt get
enough Watts from the power supply. So there are my highest bets. Please dont just call them odd.[/QUOTE]

I think what he's trying to say is it I'd odd to resort to something that very rarley occurs without first trying the easier quicker fixes first since the OP mentioned he has limited knowledge and no spares .