So i bought a server host that was fairly new but has great reviews, and i bought the server and it just never came and then i contacted support and all they did was make it look like it came even tho it didnt. So i contacted them again they said 2 seconds and that was 24 hours ago, how do i get my 50 dollars back, i never got my product and doubt i ever will. And before anyone says contact support, out of all the times ive contacted them i had to go directly to discord and spam them before i got a response within 5 hours, note this was after 12 hours of not getting what i paid for.
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EDIT: The problem was the US servers sold out and i was unaware so it took them 30 hours to get that fix and long response time was caused by the owner being asleep for a long period Crident is not a scam and they are legit, it was just a freak accident that all just kinda happen at once.
What was the name of the company/person that sold(?) you the game server?
[QUOTE=dingusnin;52851236]What was the name of the company/person that sold(?) you the game server?[/QUOTE]
One of the leadership team on the serverhost is an admin on this site and i like this site so ima not name names so i dont get banned from this site.
[editline]3rd November 2017[/editline]
[QUOTE=dingusnin;52851236]What was the name of the company/person that sold(?) you the game server?[/QUOTE]
thats why i trusted them even tho it was a new server host, but i guess i was wrong to.
chargeback on your creditcard/raise a dispute on paypal
[QUOTE=codenamecueball;52851262]chargeback on your creditcard/raise a dispute on paypal[/QUOTE]
They have their TOS worded really well so you cant charge back until paypals chargeback time expires.
[QUOTE=ActuallyFBI;52851271]They have their TOS worded really well so you cant charge back until paypals chargeback time expires.[/QUOTE]
That doesn't make any sense. You've paid for a product and paid with paypal, and if you didn't get your product you can raise a dispute and paypal will put pressure on their asses.
[editline]3rd November 2017[/editline]
And if they don't respond or whatever you are pretty much always the first choice for paypal so they will give you the money back eitherway, even if the host says they won't.
[QUOTE=Plaster;52851282]That doesn't make any sense. You've paid for a product and paid with paypal, and if you didn't get your product you can raise a dispute and paypal will put pressure on their asses.
[editline]3rd November 2017[/editline]
And if they don't respond or whatever you are pretty much always the first choice for paypal so they will give you the money back eitherway, even if the host says they won't.[/QUOTE]
Ima wait a few more hours then im contacting my lawyer.
[QUOTE=ActuallyFBI;52851296]Ima wait a few more hours then im contacting my lawyer.[/QUOTE]
I highly doubt you'll need to do that, at least not right now. Just file a complaint on paypal and wait it out, and if that goes nowhere then you can contact your lawyer if you so desire.
Tell us the host, seriously do it. Scam hosts are the scum of the internet
[QUOTE=ActuallyFBI;52851249]One of the leadership team on the serverhost is an admin on this site and i like this site so ima not name names so i dont get banned from this site.
[/QUOTE]
I find that hard to believe.
[QUOTE=Plaster;52851334]I highly doubt you'll need to do that, at least not right now. Just file a complaint on paypal and wait it out, and if that goes nowhere then you can contact your lawyer if you so desire.[/QUOTE]
A little update after 20 hours they told me that he US deployment servers were down but it's been even more time and they have yet to fix it, so I sent a dispute request with PayPal.
[editline]3rd November 2017[/editline]
[QUOTE=FlakTheMighty;52851606]I find that hard to believe.[/QUOTE]
No, they are I see them on this forum all the time and one time i got banned by one of them unrelated to the server tho
[QUOTE=ActuallyFBI;52851296]Ima wait a few more hours then im contacting my lawyer.[/QUOTE]
meme
file a chargeback with paypal and wait for your money back
youre the same guy in the other thread that admitted to trolling
get out
[highlight](User was banned for this post ("Thread Drama + Don't tell users to get out" - Shendow))[/highlight]
[QUOTE=angrytoiletry;52852446]youre the same guy in the other thread that admitted to trolling
get out[/QUOTE]
Which thread?
[URL="https://facepunch.com/showthread.php?t=1583843"]this thread[/URL]
where you said
[QUOTE=ActuallyFBI;52846463]at first i was serious but then i gave up. so my first 4 post were legit[/QUOTE]
but continued saying stupid shit
[QUOTE=angrytoiletry;52852463][URL="https://facepunch.com/showthread.php?t=1583843"]this thread[/URL]
where you said[/QUOTE]
yea it was a serious post that turned into a cluster fuck, so i joined the clusterfuck by trolling my own thread. It was already a clusterfuck the thread wasnt created for a clusterfuck it just happen to turn into one.
[editline]3rd November 2017[/editline]
[QUOTE=Moat;52852466]Nookyava isn't affiliated with Crident.
From what's being said in the Discord, the auto-deployment system is being weird and the only people that can fix it are asleep. They're not scamming you, and you're more than likely going to receive a free month or something as compensation (if they don't offer, ask for one). Next time, you should choose a host that doesn't re-sell other servers. :v:[/QUOTE]
Moat, dam those people have been asleep for 24 hours they need to be checked on by a doctor since this problem started a 3pm yesterday, and no they are giving me 3 days extra on it for the 1.5 days of not having it and that 1.5 days is still continuing cause its not fixed yet. But its all good ima just wait if it gets fixed by tommoro ill be happy. and i no idea about the [QUOTE]Resell other servers.[/QUOTE]
if youre being serious just go ahead and rent a $10 linux vps
you get flexibility and youll save money rather than pay fucking $0.79/slot
[QUOTE=angrytoiletry;52852513]if youre being serious just go ahead and rent a $10 linux vps
you get flexibility and youll save money rather than pay fucking $0.79/slot[/QUOTE]
The server host i wanted to use, sells by CPU precentage so 30 slot server cost 10$ a month and a Linux VPS would also require me to get a game-panel aka Tc-admin which is 15$ a month and require matinee
I'm completely useless here, but I'll repeat what other people have already said: What is the name of the host company? Is it even a company or did you just start messaging people on Steam asking "hey can you make server please"?
[QUOTE=JerryAnderson;52852559]I'm completely useless here, but I'll repeat what other people have already said: What is the name of the host company? Is it even a company or did you just start messaging people on Steam asking "hey can you make server please"?[/QUOTE]
It's Crident and they finally replied saying they are working on it, and they say it's a auto deployment issue but experince with other server hosters they fixed it in a few minutes it's been hours since their last message
This is madness. I'll clear this up for you.
[QUOTE=ActuallyFBI;52851271]They have their TOS worded really well so you cant charge back until paypals chargeback time expires.[/QUOTE]
No, this isn't something we even try to do - that's false information. I don't know where you got that from.
[QUOTE=Moat;52852466]Nookyava isn't affiliated with Crident.
From what's being said in the Discord, the auto-deployment system is being weird and the only people that can fix it are asleep. They're not scamming you[...][/QUOTE]
It's failing to deploy because we're actually sold out in the US, and that apparently happened just as I went to sleep.
[QUOTE=ActuallyFBI;52852467]Moat, dam those people have been asleep for 24 hours[/QUOTE]
I do sleep for about 10-15 hours, I'm awake for about 20-30.
[QUOTE=Moat;52852466]Next time, you should choose a host that doesn't re-sell other servers. :v:[/QUOTE]
triggering me rn dad
[QUOTE=ActuallyFBI;52852582]It's Crident and they finally replied saying they are working on it, and they say it's a auto deployment issue but experince with other server hosters they fixed it in a few minutes it's been hours since their last message[/QUOTE]
How did you actually contact us? Was it through a ticket, or Discord - where we clearly state
>If an issue is important or sensitive please use a ticket: [url]https://crident.com/portal/submitticket.php[/url]
[QUOTE=drizzydotvip;52852835]This is madness. I'll clear this up for you.
No, this isn't something we even try to do - that's false information. I don't know where you got that from.
It's failing to deploy because we're actually sold out in the US, and that apparently happened just as I went to sleep.
I do sleep for about 10-15 hours, I'm awake for about 20-30.
triggering me rn dad
How did you actually contact us? Was it through a ticket, or Discord - where we clearly state
>If an issue is important or sensitive please use a ticket: [url]https://crident.com/portal/submitticket.php[/url][/QUOTE]
I created a ticket, and went through discord when both of those didnt work i tried through paypal only then did i get a response from someone who knew what they were talking about and then I calmed down. Sorry about this.
[QUOTE=ActuallyFBI;52852846]I created a ticket, and went through discord when both of those didnt work i tried through paypal only then did i get a response from someone who knew what they were talking about and then I calmed down. Sorry about this.[/QUOTE]
The paypal thing wouldn't be the catalyst for a response. I'm the only person who's made aware of disputes and I was sleeping.
I'm not sure if your specific issue is resolved, but just in case you are still waiting - I'm deploying a new machine tonight, and the issue will be resolved as soon as possible. I did [B]literally[/B] just wake up, though. So give us some time, and like Moat said, we'll make it right - we always do.
If you'd like more live-updates about this, and so I can make sure this issue is resolved for you, message me on Discord (drizzy.vip) and link this thread.
You don't need to apologise, I understand your frustration - but you also don't need to worry, we're not scamming you.
[QUOTE=drizzydotvip;52852866]The paypal thing wouldn't be the catalyst for a response. I'm the only person who's made aware of disputes and I was sleeping.
I'm not sure if your specific issue is resolved, but just in case you are still waiting - I'm deploying a new machine tonight, and the issue will be resolved as soon as possible. I did [B]literally[/B] just wake up, though. So give us some time, and like Moat said, we'll make it right - we always do.
If you'd like more live-updates about this, and so I can make sure this issue is resolved for you, message me on Discord (drizzy.vip) and link this thread.
You don't need to apologise, I understand your frustration - but you also don't need to worry, we're not scamming you.[/QUOTE]
Thank you.
hey I know drizzy on skype.........SOMEHOW?
Anyone remember that time when you [i]actually had to wait[/i] when you ordered a game server?
[QUOTE=bilbasio;52853231]Anyone remember that time when you [i]actually had to wait[/i] when you ordered a game server?[/QUOTE]
No fuck off I want my server 2 seconds after I pay for it, I've got a serious DarkRP Hogwarts community to run here.
[highlight](User was banned for this post ("Rude" - Kiwi))[/highlight]
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