FastDL - Some players trying to download .bsp instead of .bz2 and getting missing map errors?

[Shorty06]

I have a working FastDL setup for my server, all of my maps and resources are uploaded to it in bz2 format and 99% of users can join and successfully download the files.

However, every so often I see in the console someone trying to join and getting a "map missing" error. From the apache logs I can see that they tried to request the .bsp version of the the map instead of the .bz2 version, which obviously returned a 404.

My FastDL is working fine because everyone else's client requests the compressed version and downloads it successfully. I've even locally deleted all my maps and joined my server to test, and every map downloads perfectly fine.

Why is this happening? Do some clients not support bz2 downloading / extraction?

[Kigen]

Sometimes its caused by a connection error. The client fails to connect when attempting to acquire the .bz2 version. It will then attempt to get the .bsp version.

If you can try working with the people who cannot download the .bz2 version. See what they say, see if simply retrying fixes their issue.

[Shorty06]

Hmm.. that would make sense.

The server is only a week old so there's not many regular players yet, and none of them have had this issue as far as I'm aware so there's no one to try and troubleshoot it with. It's just new players who attempt to connect, get a missing map and then presumably move on to another server.

I'll have to keep an eye out and see if those who do try reconnecting for a second time can do so successfully.

Perhaps it would be a good idea to put uncompressed maps on the FastDL just as a fallback for the meantime though?