Yeah so, I lost the authenticator code on my ipod touch and i can't restore it back cause i never made a backup, what should i do... I already submitted a email to them.. but i don't know if that's the right thing to do
Oh and i play on EU
Call them. It'll get it sorted quicker.
[QUOTE=Mus1c;26999044]Yeah so, I lost the authenticator code on my ipod touch and i can't restore it back cause i never made a backup, what should i do... I already submitted a email to them.. but i don't know if that's the right thing to do
Oh and i play on EU[/QUOTE]
You will have to send personal information including ID and Birth Certificate for the Authenticator to be removed from your account. Yes the only way you can do that is by e-mail, takes about a week.
Sorry bro.
[QUOTE=iwirthless;27006095]You will have to send personal information including ID and Birth Certificate for the Authenticator to be removed from your account. Yes the only way you can do that is by e-mail, takes about a week.
Sorry bro.[/QUOTE]
If you call them, they have different methods.
Good luck.
Yeah i got my account back thanks to blizzard, they're awesome :love:
[QUOTE=iwirthless;27006095]You will have to send personal information including ID and Birth Certificate for the Authenticator to be removed from your account. Yes the only way you can do that is by e-mail, takes about a week.
Sorry bro.[/QUOTE]
Took me 1 and a half days. With the ID thing.
Happened to me before, lost my phone, fiilled out the form for account recovery but with the authenticator options selected, within a day they had took it off my account
[QUOTE=Shanto;26999276]Call them. It'll get it sorted quicker.[/QUOTE]
I don't think EU has phone support. At least I've never ran into any phone numbers.
[QUOTE=nikomo;27072406]I don't think EU has phone support. At least I've never ran into any phone numbers.[/QUOTE]
Of course they do lol
Did this just the other day, after a few emails and a couple days I had it back. :v:
I had the same problem, emailed, everything was sorted out quickly and easily.
Me too. I called them, asked to take it off, they asked for my security question and account name and took the authenticator off immediately.
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