Hey all
So Blizzard had a press conference at GDC Austin the other day. They released some information regarding their servers but also what kinda employees they have working with World of Warcraft!
You can find the detailed information here - [url]http://www.gamasutra.com/php-bin/news_index.php?story=25307[/url]
But the keypoints (too me atleast) were the following
[QUOTE=J. Allen Brack and Frank Pearce]
World of Warcraft kicked off with some 2600 quests. They added 2700 quests in the Burning Crusade expansion and another 2350 quests in the Wrath of the Lich King drop. A total of 7650 quests. The QA group has tackled some 180,000 bugs since the game launched.[/quote]
[QUOTE=J. Allen Brack and Frank Pearce]
The technical services group is dedicated to getting every patch to the players. Patch 3.1 pushed some 4.7 petabytes of data to the players. Brack points out that they actually have to do some 10 patches for any given patch they do because of the numerous languages they support. QA has to test every patch they release, and there are actually 126 types of patches (streaming, universal, incremental) that all have to be updated and supported. A monumental task, Brack says.[/quote]
For anyone who wonders; One perabyte is 1024 terabyte. (One terabyte is 1024 Gigabyte).
[QUOTE=J. Allen Brack and Frank Pearce]
The Blizzard Online Network services group is Pearce's next focus. A huge group, they have data centers from Texas to Seoul, and monitor over 13,250 server blades, 75,000 cpu cores, and 112.5 terabytes of blade RAM. With only a staff of 68 people they ensure connectivity across the globe for the numerous WoW servers.[/quote]
[QUOTE=J. Allen Brack and Frank Pearce]
Brack went on to talk about the customer support staff, a group with 2,056 game masters, 340 billing managers, and a host of other background staffers.[/quote]
Assuming we have 12 million subscribers (give or take a few..probably take) we can divide 12 000 000 with 2056, giving about 5836.5 players per GM. And you think your ticket takes long time? /joke
[QUOTE=J. Allen Brack and Frank Pearce]
Pearce jokes that the achievements system has been especially popular with WoW players and to date the players have unlocked some 4,449,680,399 rewards.[/quote]
So what do you think? Gives a little more perspective on where your 15 bucks a month goes too. Mine probably goes to the coffee-machines around the offices.
No wonder the never answer my tickets >.>
You are quite late, mate. Also, that subscriber amount is from total accounts. Including inactive ones. So its probably around 2000 per GM if not less.
[quote]As an organization, World of Warcraft utilizes 20,000 computer systems, 1.3 petabytes of storage, and more than 4600 people[/quote]
Holy motherfucker! 20,000 PC's running the servers with 1.3 petabytes of shit going on, that must explain the server crashes, if they crash, you gotta pile through them. Not to mention millions of people already trying to log in!
[editline]07:44PM[/editline]
[QUOTE=MarioMagneticStar;17427864]
Assuming we have 12 million subscribers (give or take a few..probably take) we can divide 12 000 000 with 2056, giving about 5836.5 players per GM. And you think your ticket takes long time? /joke[/QUOTE]
Hey that's not all right! They can chat to different persons at the same time!
[QUOTE=varj;17430931]Holy motherfucker! 20,000 PC's running the servers with 1.3 petabytes of shit going on, that must explain the server crashes, if they crash, you gotta pile through them. Not to mention millions of people already trying to log in!
[editline]07:44PM[/editline]
Hey that's not all right! They can chat to different persons at the same time![/QUOTE]
I would assume if they were smart, they would balance the servers between the blades so they would know exactly which blade to replace/check.
[QUOTE=Marlamin;17427893]You are quite late, mate. Also, that subscriber amount is from total accounts. Including inactive ones. So its probably around 2000 per GM if not less.[/QUOTE]
Why do people post something when they have no clue what they are talking about.
[quote=Blizzard]World of Warcraft's Subscriber Definition
World of Warcraft subscribers include individuals who have paid a subscription fee or have an active prepaid card to play World of Warcraft, as well as those who have purchased the game and are within their free month of access. Internet Game Room players who have accessed the game over the last thirty days are also counted as subscribers. The above definition excludes all players under free promotional subscriptions, expired or cancelled subscriptions, and expired prepaid cards. Subscribers in licensees' territories are defined along the same rules. [/quote]
[url]http://www.blizzard.com/us/press/081028.html[/url]
[QUOTE=ketchup;17441403]Why do people post something when they have no clue what they are talking about.
[url]http://www.blizzard.com/us/press/081028.html[/url][/QUOTE]
Thanks for clearing that up.
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