Just to explain the situation a bit. A friend of mine has started to get into PC gaming a bit, and steam is the program he is using for his game basically. Currently he only has free games like Alien Swarm and Half Life 2: Deathmatch (nVidia user).
Anyway, to the point, he wishes to get more games via steam except he has no way to digitally purchase a copy of a game, so I offered to buy it for him through my paypal if he pays me the cost of the game in cash. He has wisely chosen to purchase the Orange Box, so he gave me $30 in cash and I now have $35 in my paypal (accounting for the exchange rate).
Now this is where the problems start. First of all, due to him having no purchased games, he apparently can't receive gifts so this now makes it so I have to login to his account to purchases the game directly, rather than just simply gift it to him. So I login into his account, add orange box to the cart and begin the buying process. I select paypal as the payment method and basically do as you normally do when purchasing a game. I get to the page where you agree to the "Steam Subscriber Agreement" and then click purchase, the "purchase" button then changes to "working..." for a a few seconds and then I get this error message.
[quote]Your purchase has not been completed.
The payment processor has reported an authorization failure. Please select a different payment method.[/quote]
Now I'm not entirely sure what has gone wrong here, but I have considered a few possibilities. First one being that $35 isn't enough for the current exchange rate (I'm Australian, according to [url]www.xe.com[/url] 30.00 USD = 32.6762 AUD so I [i]think[/i] I'm right there). I have also considered that maybe paypal won't allow you to purchases from steam unless the email matches, though I haven't tried changing it at this point.
tl;dr I'm having problems purchasing a game on a friends account with paypal. I get the message which is in the quotes when I try.
I posted here rather than contacting steam support because I think that I might find a better answer from people who may have had some previous experience with similar issues. If I have no luck from the suggested ideas here, I will contact steam support. Any help is appreciated.
Edit: I probably should apologise if it doesn't make sense, if anything needs clarification just post.
I've purchased gifts for accounts that don't have any games before, they must have changed it.
As for buying it on his account, PayPal doesn't check that the addresses match. Might be an idea to throw a [url=http://support.steampowered.com]support ticket[/url] in, asking what your choices are.
[QUOTE=leach139;23888266]I've purchased gifts for accounts that don't have any games before, they must have changed it.
As for buying it on his account, PayPal doesn't check that the addresses match. Might be an idea to throw a [url=http://support.steampowered.com]support ticket[/url] in, asking what your choices are.[/QUOTE]
Yeah I might do a support ticket as a last resort if FP fails to help me. And he has told me he can't receive gifts, and I believe him because he also told me he can't add friends until he has purchased a game which is true, because I tried when I logged into his account and couldn't add anyone.
Here's the error message in regards to adding friends
[img]http://www.filepak.com/6/3_message.png[/img]
Filing a support ticket will probably be your best option then, there's probably some kind of authorization error.
Actually, do you have a card assigned to your paypal account? You might be overspilling into that (and if it's invalid, getting an auth error). When you're given the "Pay Now" buttons, scroll down and see what you get under "Payment", it should say some stuff about your PayPal Balance (and if it's going to use an alternate payment method)
Call me blind but I couldn't find any of that information. Anywho, I gifted it to him and it seems to have worked. I don't know where he got the idea he couldn't receive gifts, was stupid of me for not trying that in the first place. Thanks for the help anyway :smile:
Sorry, you need to Log In to post a reply to this thread.
