• HP apologises after £1.58 laptop error
    8 replies, posted
[url]http://www.bbc.co.uk/news/technology-36941960[/url]
[quote]and said it would not honour the sales which had been made.[/quote] Aint that some shit.
[QUOTE] said it would not honour the sales which had been made.[/QUOTE] Under consumer transaction law, isn't it illegal for them to go back on a transaction if the consumer has paid and received a confirmation of the transaction?
[QUOTE=James xX;50810219]Under consumer transaction law, isn't it illegal for them to go back on a transaction if the consumer has paid and received a confirmation of the transaction?[/QUOTE] I bet they get around it somehow or maybe the money isnt taken until it ships like amazon?
[QUOTE=James xX;50810219]Under consumer transaction law, isn't it illegal for them to go back on a transaction if the consumer has paid and received a confirmation of the transaction?[/QUOTE] I'm sure there's caveats for this, IE the transaction was made in genuine error and they simply refund the payments/void pending transactions
One of my orders got through that day, yet I still haven't got my 2.22 pounds back help [IMG]https://my.mixtape.moe/hlesuw.png[/IMG] not sure if I'm lucky or unlucky
[QUOTE=James xX;50810219]Under consumer transaction law, isn't it illegal for them to go back on a transaction if the consumer has paid and received a confirmation of the transaction?[/QUOTE] [Quote=BBC]But according to consumer rights group Citizens Advice, retailers can often cancel online orders if they have made a "genuine and honest mistake on their part that you should have noticed".[/quote]
The only time I've seen a retailer actually honour mistake prices like this was when someone discovered a code for the Razer store that gave you 90% off. The CEO said they had the right to reject all the orders but didn't just to be cool. Got myself a mechanical keyboard.
I've got an email from HP saying they're sorry for the mistake and send me a 5% off code for whatever I want to buy. Does anyone here need that code?
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