Blue screen problem

[tarnation]

[quote][img]http://i49.tinypic.com/2yl9v5z.jpg[/img][/quote]

this screen has been showing up for the past week when i try to shut my computer off. everything would go as usual untill it got passed the log off screen; this screen would appear.
anyone else ever had this problem? or know how to solve it?

i can't recall anything being installed on my computer recently that might have caused this.

system specs incase you need them:
Processor: AMD Phenom(tm) 9550 Quad-Core Processor, MMX, 3DNow (4 CPUs), ~2.2GHz
Ram: 4GB
Hard Drive: 640 GB
Video Card: NVIDIA GeForce GTS 250
OS: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090804-1435)

[Taipan]

I googled:
C000021A 0x00000000 (0x00000000 0x00000000)

It can be caused by a recently installed program or hardware.
Go google it yourself for more info.

[tarnation]

already tried googling, and i only found solutions for 0x00000031 (or something like that) and they all said it was from a recently installed program

none of which helped me

[Blarg190]

Nice screen I have similar mines 2253LW a similar model.

So let be get this straight this happens when you turn your pc off?
If that is the case a program isn't closing properly try opening task manager and closing some things manually till it blue-screens then you have your problem program.

[turby]

So let me get this straight...

You get the blue-screen when you try turning your computer off, and the BSOD proceeds to turn your computer off.

What are you complaining about?

[trainman1337]

It means that winlogon isn't terminating correctly during shutdown. Killing the process while logged on always throws up a BSoD; so Windows is fucking things up during shutdown.

[tarnation]

[QUOTE=turby;18850973]So let me get this straight...

You get the blue-screen when you try turning your computer off, and the BSOD proceeds to turn your computer off.

What are you complaining about?[/QUOTE]

It says the system has been shut down, but it doesn't do anything, it won't turn off untill I keep my finger pressed on the power button for like 6 secs

[QUOTE=trainman1337;18851284]It means that winlogon isn't terminating correctly during shutdown. Killing the process while logged on always throws up a BSoD; so Windows is fucking things up during shutdown.[/QUOTE]

Have any suggestions as to what I should do about it?

[g@mergeek]

I would suggest a System Restore. Restore to a time before the BS occurred. Then post results.

[WeezySouth]

bad drivers

[BoojieBen]

Safe mode then system restore

[tarnation]

I tried in safe mode and the blue screen didn't show.

trying in normal now - still shows blue screen :/

also I'd like to try other stuff before a system restore, because I would lose a lot of stuff if I would do one.

[psyberian]

I get this too. I get really scared. :ohdear:

[tarnation]

yesterday when i turned my pc off, I was waiting for the screen to show up and it didn't!
I was so glad, hope it won't show again!
I'm not sure exacly what i did to do this, all I know is that avg picked up a couple trojans and said i shouldn't remove them because it might cause my system to crash, so I put them into the vault and I think that might have done it.

[Legend286]

You still should back your shit up and reformat, your windows is probably dying actually. I had this with XP, it used to bluescreen all the time then eventually it wouldn't boot.

[tarnation]

[QUOTE=Legend286;19075551]You still should back your shit up and reformat, your windows is probably dying actually. I had this with XP, it used to bluescreen all the time then eventually it wouldn't boot.[/QUOTE]

k thanks for the advice