Internet speed is reaching the cap, just being pathetically intermittent - Hardware & Software

I'm currently on 30MB, which is what I'm getting constantly, I'm still getting the 30MB when the internet is misbehaving. The only thing is it won't feel like 30MB, videos will load slowly and web pages will remind me of dial-up. For example I will load a forum thread, then go to the next page. At this point it will decide to be intermittent and either be really really slow, or cut me off. It's done it now while just typing this up. However the odd thing is that I have tried a [url=http://www.speedtest.net]speedtest[/url] at various points and it's remaining solid, 30MB throughout. So far I've reset my router, rebooted my PC, swapped the leads over, flushed my DNS, nothing changes it. Any help/suggestions are much appreciated. *spams ctrl + c* [sp]It timed out posting this, copying was a wise idea![/sp]

Run a traceroute on some of the sites you're going to, there could be an overloaded/failing router in one of the hops. Open a command console and type: tracert facepunch.com You should see several of these: <hop number> A ms B ms C ms <some hostname> [xxx.xxx.xxx.xxx] If you come across one that has really high pings (A, B and C ms) then that's likely the cause of slowdowns.

It could be that your ISP is overselling like derps and their lines can't handle all the traffic.

[QUOTE=Chulo Arco;33518365]It could be that your ISP is overselling like derps and their lines can't handle all the traffic.[/QUOTE] Bumping this thread because it's happening again. They've blamed it on a choked downline, or something. Essentially saying that to get 30mb I am receiving it through 3 lines, each of 10mb. There is a technician coming out tomorrow who is going to check over our hardware. Someone with an internet speed savvy mind tell me this, is it worth me demanding we switch service because of this bullshit? Like is it easily fixable or are they going to have to put months and months of service in the area to get it altered. Also, on the topic of speeds, can anyone recommend a program that silently and efficiently monitors my speeds throughout the day, so that I can produce nice little graphs or averages to show them as evidence for a cancellation of service.

[QUOTE=Clunj;34744049]Bumping this thread because it's happening again. They've blamed it on a choked downline, or something. Essentially saying that to get 30mb I am receiving it through 3 lines, each of 10mb. There is a technician coming out tomorrow who is going to check over our hardware. Someone with an internet speed savvy mind tell me this, is it worth me demanding we switch service because of this bullshit? Like is it easily fixable or are they going to have to put months and months of service in the area to get it altered. Also, on the topic of speeds, can anyone recommend a program that silently and efficiently monitors my speeds throughout the day, so that I can produce nice little graphs or averages to show them as evidence for a cancellation of service.[/QUOTE] 30MB? 30MB/s? 30MB/s is very fucken fast bro. that's 300mbps, faster than some of my servers can sustain via single thread. or do you mean 30mbps? 30mbps is still fast. What tier are you on, and ISP? Run the traceroutes to google as well, and post them here. Also it's potentially a DNS problem. But like I said, run traceroute's to google.com, post them here, and switch your DNS to 8.8.8.8 and 8.8.4.4, or try opendns.

I definitely mean 30MB/s, I just have never really seen anyone using the /s or having to explicitly state it because, well, isn't it obvious? Tier? Not sure, but I'm with Virgin Media and promised 'speeds up to 30mb/s', which of course is perfect for them because of the 'up to' part. Anyway, here's this for now while I work out the rest: [img]http://i.imgur.com/WTMW0.png[/img] [editline]18th February 2012[/editline] An interesting article I found [url=http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=345032&CURRENT_CMD=SEARCH&CONFIGURATION=1002&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable]here.[/url] [quote][h2]How do I change the DNS settings on the Virgin Media Super Hub?[/h2] In the vast majority of cases there should be no need to change your DNS settings; however, there may be some occasions when changing these settings is necessary in order for your network to function the way you want it to. Please note that the Super Hub’s administration interface does not provide an option to change your DNS settings. To change these settings, you will need to configure the software that controls the network adapter in your computer or laptop. The most common ways to do this on Windows are shown below.[/quote] [editline]18th February 2012[/editline] Then there is also this which is quite funny; [i][b]Why do Virgin suppress the ability to set the DNS ...[/b][/i] [url]http://community.virginmedia.com/t5/General-broadband-questions/Why-do-Virgin-suppress-the-ability-to-set-the-DNS-servers-on-the/td-p/411029[/url]

They say speed of upto 30Mb/s which means megabit per second. You divide that by 8 to get the megabyte per second.

30MB/s and 30mb/s is totally different. mb megabit / s. and 30mbps is just around 3.6MB/s. But looking at your traceroutes, lots of jitter, not very good for streaming / gaming. At the first hop youre getting around 30ms already, you should usually be around 10MS unless you have a ultra shitty modem/router / ISP node. Cable or DSL? If it's cable do a [url]http://192.168.100.1/[/url] and send the signal levels.

Get a normal cable modem and a router, don't use any ISP supplied routers, ever, they are awful and generally lacking in ability to do anything properly, and often limit what you can do that the ISP doesn't want you to, aka host servers (port forwarding) and torrenting (omg evil pirate!!!!!!!) etc.

[quote]30MB/s and 30mb/s is totally different.[/quote] lol. sorry. thanks for the advice.