• Never Had Problems Removing a Virus - Until Now
    7 replies, posted
So a month or so ago I got a blue screen on my laptop. I didn't think much of it and continued on with my life. Now about a week or two ago I found out that I had this google hijack virus that takes links and google and redirects you to ad sites. Most of the time when I find a virus I can kick it off of my computer with AVG, if not then Malwarebytes. Well I scanned my computer and Malwarebytes didn't find anything (I did a full scan). AVG found 2 trojans and I removed them. I didn't trust that the problem was fixed so I looked for another scanner and ended up downloading TDSSkiller. I scanned and it found a rootkit which it "cured". 10 minutes after this, I got another blue screen and restarted my computer. When I logged back on my antivirus was corrupt and I couldn't get on the internet, so I did a system restore to a week ago. Now I'm back to the beginning, with the google hijack virus and apparently a lot of hidden trojans and maybe a rootkit. Malwarebytes won't find anything, which is what I usually rely on if AVG doesn't work. I'm not sure where to go because I have tried 3 antivirus programs and all of them have only caused more problems for me. I have a log file recorded with HijackThis if anybody would like to see it. I'm at a standstill and I would like my laptop functioning properly, so any help would be appreciated.
Backup important shit, I'd reformat.
what if the virus spreads via autorun also? [editline]26th December 2010[/editline] also, yes post the hijackthis log, there are some bloody obvious things sometimes and that would probably help
[quote]C:\Users\admin\AppData\Local\Google\Update\GoogleUpdate.exe C:\Program Files (x86)\Mobile Stream\EasyTether\easytthr.exe C:\Program Files (x86)\HP\QuickPlay\QPService.exe C:\Program Files (x86)\AVG\AVG9\avgtray.exe C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb[/url] R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url] R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb[/url] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url] R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url] R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb[/url] R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll O2 - BHO: WhiteSmoke Toolbar - {52794457-af6c-4c50-9def-f2e24f4c8889} - C:\Program Files (x86)\whitesmoketoolbar\whitesmoketoolbarX.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: kikin Plugin - {E601996F-E400-41CA-804B-CD6373A7EEE2} - C:\Program Files (x86)\kikin\ie_kikin.dll O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O3 - Toolbar: WhiteSmoke Toolbar - {52794457-af6c-4c50-9def-f2e24f4c8889} - C:\Program Files (x86)\whitesmoketoolbar\whitesmoketoolbarX.dll O4 - HKLM\..\Run: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0" O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe O4 - HKLM\..\Run: [BlackGlass] C:\Users\admin\AppData\Local\Temp\Rar$EX00.318\Dark silver II by proff1\Black Glass Enhanced v0.5\BlackGlassEnhanced.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [bipro] rundll32 "C:\Windows\$NtUninstallMTF197$\lfjre.dll",,Run O4 - HKLM\..\Run: [gchk] C:\Windows\$NtUninstallMTF197$\upg.exe O4 - HKCU\..\Run: [Steam] "c:\program files (x86)\steam\steam.exe" -silent O4 - HKCU\..\Run: [Google Update] "C:\Users\admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [EasyTether] "C:\Program Files (x86)\Mobile Stream\EasyTether\easytthr.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: CurseClientStartup.ccip O4 - Startup: Dropbox.lnk = admin\AppData\Roaming\Dropbox\bin\Dropbox.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe O9 - Extra button: (no name) - {0F7195C2-6713-4d93-A1BC-DA5FA33F0A65} - C:\Program Files (x86)\kikin\ie_kikin.dll O9 - Extra 'Tools' menuitem: My kikin - {0F7195C2-6713-4d93-A1BC-DA5FA33F0A65} - C:\Program Files (x86)\kikin\ie_kikin.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files (x86)\AVG\AVG9\Toolbar\ToolbarBroker.exe O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgemc.exe O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe O23 - Service: Process Monitor (LVPrcS64) - Unknown owner - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe (file missing) O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files (x86)\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Unknown owner - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (file missing) O23 - Service: TabletServicePen - Unknown owner - C:\Windows\system32\Pen_Tablet.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe [/quote] Tell me if it's too long and I should fix it up a little. I'm planning on backing up and reformatting, because I don't feel like doing all of this crap (unless of course there is an easy solution).
try mse/comodo
I didn't really take any time to look at this yet, fyi.
I actually had something similar 2 weeks ago or so, I got a BSOD, then a trojan warning from my antivirus, I let Malware Bytes do its job in Safe Mode. It found a few things, but apparently the virus was still there, because my virusscanner was still alerting me. In the end I installed Avira, which did manage to get rid of the virus, partially. I installed Comodo Internet Security as it helped me find new virus files being created (randomly). I read something aboud TDSSKiller aswell, and it also found the rootkit (and cured it). Now it seems to be ok. What should you do? Get rid of AVG, it's not doing much good. I don't know what anti virusses you have tried, but I do recommend something like avira or Avast!. Do a scan in safe mode. Furthermore, you could try and remember on whether you ever installed a toolbar. Your Hijack this log suggests you did. Then you could try looking to the host file which is located at something like c:/windows/system32/drivers/etc/. You should right click the file named 'host' and click on edit. If you know how the host file works, then do your thing and remove the bad stuff. If you don't, post the content of it here.
DON'T USE MULTIPLE ANTIVIRUSES! They conflict with each other and bog down your computer. Remove them all and install MSE.
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