Internet Connection Issues

[Emugod]

I've been having a problem with my internet for a few days. I'm clearly connected to the internet via ethernet or wifi, but I cannot access any websites.

I've pinged google, and the packets go through fine. Even tracerting google comes up with a straight route to google.

I found a temporary solution by renewing my ip address, but after several minutes, the issue comes back. Restarting my computer also fixes the issue, but I don't want to have to restart every 30 or so minutes to fix the issue.

Virus scans also came out negative. I've tried deleting internet cache and disabling unnecessary plugins/extensions in chrome, but nothing.

I can't seem to find a permanent solution to the issue.

[Nutcake]

Does this only happen on your computer or other devices in the house as well?

[Emugod]

I'm at university right now, so I use the university's internet. It only occurs on my computer. My friends don't have this issue.

[Nutcake]

Boot a live linux USB drive or CD (Google it if you don't know how, it's really easy) and see if the error persists.
If it does its likely a hardware error.

[TK 421]

[QUOTE=Emugod;43143585]I've been having a problem with my internet for a few days. I'm clearly connected to the internet via ethernet or wifi, but I cannot access any websites.

I've pinged google, and the packets go through fine. Even tracerting google comes up with a straight route to google.

I found a temporary solution by renewing my ip address, but after several minutes, the issue comes back. Restarting my computer also fixes the issue, but I don't want to have to restart every 30 or so minutes to fix the issue.

Virus scans also came out negative. I've tried deleting internet cache and disabling unnecessary plugins/extensions in chrome, but nothing.

I can't seem to find a permanent solution to the issue.[/QUOTE]

Are you pinging the IP or the hostname google.com? If you are pinging the IP then it sounds like a DNS issue.

[Emugod]

[QUOTE=TK 421;43218689]Are you pinging the IP or the hostname google.com? If you are pinging the IP then it sounds like a DNS issue.[/QUOTE]

Both. And both are completely fine.

This has happened at two different locations. 10s of miles away from each other, and using different ISPs/DNS servers.

I'll try to ping directly to the DNS servers when I'm not getting a connection on a website to see if it's the cause.

[editline] December 17, 2013 [/editline]

Yep, it seems like the DNS servers I've been using aren't working correctly or something. I can't seem to get a connection to them. I've switched over to google's DNS servers for the time being.

I don't understand why I'd be the only one getting this problem, though. No one in my household or at my university was having this problem, although we share the same DNS. I guess I've fixed it for now, though. Let's see how long it will last.

[Techno-Man]

[URL="http://www.hanselman.com/blog/TheNuclearOptionResettingTheCrapOutOfYourNetworkAdaptersInVista.aspx"]Try resetting Netsh and rebooting.[/URL]

[Emugod]

[QUOTE=Techno-Man;43220027][URL="http://www.hanselman.com/blog/TheNuclearOptionResettingTheCrapOutOfYourNetworkAdaptersInVista.aspx"]Try resetting Netsh and rebooting.[/URL][/QUOTE]

I've tried resetting ipv4, ipv6, and winsock multiple times. Nada.

[editline] December 18 2013 [/editline]

Well, switching the DNS server worked for a while. And then it pooped on me again. There's just no fixing this problem, is there?

[Emugod]

-snip, meant to edit-

[Emugod]

Sorry to bump this topic with another post.

I tried going to Techsupportforum, but they ended up closing my thread, because why the hell not.

Anyway, this is what I've found so far on my issue.

[QUOTE]
It's not an infection. I'm fairly sure of this.

Looking through the Windows Event Viewer, I'm getting application errors from svchost.exe_DSP which happens to control the network services, Base Filtering Engine, Diagnostic Policy Service, and Windows Firewall. All three of these shut off and do not automatically restart. Manually restarting the three services fixes my issue.

I believe it has something to do with the Esent.dll file, though I'm not exactly sure what.

These are the errors in order:

Log Name:      Application
Source:        Application Error
Date:          12/19/2013 3:00:00 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Alex-PC
Description:
Faulting application name: svchost.exe_DPS, version: 6.2.9200.16420, time stamp: 0x505a9a4e
Faulting module name: ESENT.dll, version: 6.2.9200.16557, time stamp: 0x5143e25e
Exception code: 0xc0000005
Fault offset: 0x0000000000005b25
Faulting process id: 0x224c
Faulting application start time: 0x01cefceeb378df84
Faulting application path: C:\windows\system32\svchost.exe
Faulting module path: C:\windows\system32\ESENT.dll
Report Id: 241a7daf-68e8-11e3-bebc-28d24403705b
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-19T20:00:00.000000000Z" />
    <EventRecordID>57202</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>svchost.exe_DPS</Data>
    <Data>6.2.9200.16420</Data>
    <Data>505a9a4e</Data>
    <Data>ESENT.dll</Data>
    <Data>6.2.9200.16557</Data>
    <Data>5143e25e</Data>
    <Data>c0000005</Data>
    <Data>0000000000005b25</Data>
    <Data>224c</Data>
    <Data>01cefceeb378df84</Data>
    <Data>C:\windows\system32\svchost.exe</Data>
    <Data>C:\windows\system32\ESENT.dll</Data>
    <Data>241a7daf-68e8-11e3-bebc-28d24403705b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          12/19/2013 3:00:01 PM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Alex-PC
Description:
The Base Filtering Engine service terminated unexpectedly.  It has done this 5 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7034</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-19T20:00:01.004602400Z" />
    <EventRecordID>19012</EventRecordID>
    <Correlation />
    <Execution ProcessID="888" ThreadID="5768" />
    <Channel>System</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Base Filtering Engine</Data>
    <Data Name="param2">5</Data>
    <Binary>4200460045000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          12/19/2013 3:00:01 PM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Alex-PC
Description:
The Diagnostic Policy Service service terminated unexpectedly.  It has done this 5 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7034</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-19T20:00:01.005601300Z" />
    <EventRecordID>19013</EventRecordID>
    <Correlation />
    <Execution ProcessID="888" ThreadID="5768" />
    <Channel>System</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Diagnostic Policy Service</Data>
    <Data Name="param2">5</Data>
    <Binary>4400500053000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          12/19/2013 3:00:01 PM
Event ID:      7034
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Alex-PC
Description:
The Windows Firewall service terminated unexpectedly.  It has done this 5 time(s).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7034</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-19T20:00:01.005601300Z" />
    <EventRecordID>19014</EventRecordID>
    <Correlation />
    <Execution ProcessID="888" ThreadID="5768" />
    <Channel>System</Channel>
    <Computer>Alex-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Windows Firewall</Data>
    <Data Name="param2">5</Data>
    <Binary>4D00700073005300760063000000</Binary>
  </EventData>
</Event>

[/QUOTE]

This is definitely the cause of the problem. Every hour on the hour, I get the four errors above. I then lose connection to any websites. The only way I've found to fix the issue is to restart the services. It works every time. I need, however, a permanent solution to this problem, which I have not found yet.