Hey guys,
Im having a huge problem with my computer at the moment and that problem is the BSOD (Blue Screen Of Death.)
It seems this only happens when I play ARMA 2, it never did this in any other game except ARMA. The game loads up fine I can get to the main menu without a problem but come time to join a server when thats done loading BAM BSOD. Or if im lucky I'll be able to play for a half hour tops. This angers me because I paid 40$ for a game I now cannot play. So Facepunch Technical support can you help me??? Here is the latest information regarding my computer.
Specs:
Motherboard: MSI MS-7380
OS: Windows 7 64bit ( 6.1, Build 7600 )
Bios: Default System Bios
Processor: Intel Core 2 Duo E8600 @ 3.33GHZ (no overclock)
RAM: 4GB Corsair DDR2 800 Dual Channel
Direct X Ver: 11
Graphics Card: Nvidia 9800 GTX Akimbo Series by EVGA with 1GB of Graphic Memory
Main Driver: NVD3DUMX.dll, NVWGF2UMx.dll, NVWGF2.dll
Driver Version: 8.17.11.9745
Date: 4/3/2010
Driver Model: WDDM 1.1
DDI Version: 10
Monitor: Generic PnP Monitor (LCD at 1680x1050)
All Direct X Features Enabled.
Sound: Real tek HD Audio
PSU: 600Watts
Things I have tried to do to solve the problem but ultimately failed.
1. Reinstalling the game
2. Error Checked my hard drive
3. Ran in compatibility for XP SP3 (As it worked on my computer fine when I had XP)
4. Ran program as admin
5. Ran malaware bytes
Thanks for any help I receive.
BSOD ERROR MESSAGE: "Please check to make sure you have adequate disk space" and it also said. "see if you can identify a driver to be causing this problem" and in tech info it had like x00000x00055 etc.
THE MINIDUMP FILES CAN BE DOWNLOADED HERE: [url]http://www.speedyshare.com/files/21941384/minidump.rar[/url]
What is the BSoD error? If you could write down the bottom part down, that might be able to help.
The bottom part? like all the letters and numbers or is it something else? and is there a way I can look this up without forcing it to BSOD again?
[QUOTE=Mandalore777;21347686]The bottom part? like all the letters and numbers or is it something else? and is there a way I can look this up without forcing it to BSOD again?[/QUOTE]
Just what is below the text "if this is the first time you've seen this screen [etc]".
No, you have to do the BSoD.
Alright. So I got it to BSOD and right under it I know in most cases it might say THIS_IS_YOUR_PROBLEM. But unfortunately im not that lucky but right under if this is the first time....
it said something like this.
"Please check to make sure you have adequate disk space" and it also said. "see if you can identify a driver to be causing this problem" and in tech info it had like x00000x00055 etc. So im going to guess its a driver problem?
What do you mean you're not that lucky? And we need more info than just some "etc". The more info, the better. It's always better to have more info than needed, than not enough.
[editline]06:46PM[/editline]
If it just restarts, then you can disable that someplace. I believe it's possible during the bootup, when you press F8 or something like that.
[editline]06:47PM[/editline]
If it just restarts, then you can disable that someplace. I believe it's possible during the bootup, when you press F8 or something like that.
Alright there is a program [url]http://www.nirsoft.net/utils/blue_screen_view.html[/url] in which i can look at the blue screens should I get this and post my minidump files in a picture or just upload the files themselves via speedyshare cause it may take a while forcing my computer to BSOD and then writing down what i can in 30s before it restarts.
.. Or you could do that. Wow, I must've been living under a rock (I actually have).
Yeah, do that and do the picture thing if you can :]
[editline]06:53PM[/editline]
.. Or you could do that. Wow, I must've been living under a rock (I actually have).
Yeah, do that and do the picture thing if you can :]
Okay here we go im not sure how to get the picture to show but i got the program and its telling me tons of information.
Dump file 041410-20953-01.dmp
Crash Time: 4/14/2010 12:30:33
Bug Check String: KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code: 0x0000001e
Parameters: 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
Caused By Driver: tcpip.sys
Caused By Address: tcpip.sys+145690
processor: x64
Major Version: 15
Minor Version: 7600
[editline]01:29PM[/editline]
here are my minidump files you can download them here.
[url]http://www.speedyshare.com/files/21941384/minidump.rar[/url]
This behavior can occur if you downloaded the Backdoor.NTHack virus from a remote host into your computer. This virus is initiated by the Dl.bat file in the InetPub\Scripts folder.
As a result, both the Firedaemon.exe and Sud.exe files are installed on the computer as well as the Os2srv.exe and Mmtask.exe files, which along with the Sud.exe and Index.exe files are run as services.
alright... i have no idea what that means lol could you possibly give me a walk through on how to fix that?
Go to your Windows services manager thing (I can't remember the name, and I don't have access to a Windows machine right now) and disable the services mentioned (Os2srv.exe Mmtask.exe, Sud.exe and Index.exe). That is, if it's true.
Task manager. And disabling services that sounds like its gonna fuck my pc over hardcore.
it seems as if he pulled the answer from here [url]http://support.microsoft.com/kb/294728[/url]
download Spybot S&D or Malwarebytes, boot into safe mode and scan
[QUOTE=JohnEdwards;21349396]download Spybot S&D or Malwarebytes, boot into safe mode and scan[/QUOTE]
will do
[QUOTE=Mandalore777;21349353]Task manager. And disabling services that sounds like its gonna fuck my pc over hardcore.
it seems as if he pulled the answer from here [url]http://support.microsoft.com/kb/294728[/url][/QUOTE]
It probably won't fuck your computer over if he pulled it from Microsoft.
Well im running antimalaware now (malawarebytes) so far nothing.
just finished found the bastard.
Vendor: Hijack.DisplayProperties
Category: Registry Data
Item: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges
Other: Bad(1) Good(0)
Should I remove it?
Alright well I removed it going to restart now to finish the process and try playing my game again.
[editline]03:03PM[/editline]
yep it crashed again that wasnt the problem. Any other suggestions.
Sorry, you need to Log In to post a reply to this thread.