Well, to say it as clearly as I can, it's the abstractness of the internet that accounts for most of this. No troll has the guts to walk up to some guy and call him a faggot in real life. On the internet nobody really knows who you are, you can talk as much shit as you'd like. Sure, I'd rather people stop this nonsense, as you're still conversing with another human being, but there's nothing I, or you can do. Let it be. Remember, hate is a weakness.