iWeb Technologies Web Hosting - Because everyone loves extortion. - General

Perhaps you should file a complaint with your local consumer protection agency?

[QUOTE=Pepsi-cola;17570610]You should talk to a gaming website.[/QUOTE] Thin ice my friend, thin ice....

Send this in to Consumerist and file a complaint with the BBB.

[QUOTE=Brokein3;17573477]Send this in to Consumerist and file a complaint with the BBB.[/QUOTE] I already have plants to complain about this elsewhere, busy with work atm though.

[QUOTE=dryer-lint;17572920]Perhaps you should file a complaint with your local consumer protection agency?[/QUOTE] This

Do not give them a freaking thing, if they come to your door call the police. They do not have any legal standings if they do it again file against them. Just do not give them anything.

Was it the full dedicated server where you could stream porn and they wouldn't care?

I consider myself lucky that Indians can't speak danish. :v:

[QUOTE=Chevron;17578604]Do not give them a freaking thing, if they come to your door call the police. They do not have any legal standings if they do it again file against them. Just do not give them anything.[/QUOTE] A collection agency can legally via contract force your bank to pay them. That won't work. I just sent a message to their management saying that I want to negotiate the fact that I shouldn't be billed, and if they don't want to get rid of it that I'd be happy to pay the $214 then go to the BBB, FTC, and every other consumer protection agency that applies to the situation.

[QUOTE=Linelor;17580440]A collection agency can legally via contract force your bank to pay them. That won't work. I just sent a message to their management saying that I want to negotiate the fact that I shouldn't be billed, and if they don't want to get rid of it that I'd be happy to pay the $214 then go to the BBB, FTC, and every other consumer protection agency that applies to the situation.[/QUOTE] I don't know how it is in the US, but here, every industry has an "Ombudsman" (Actually a governmental organization) to handle higher-level customer complaints that can't be sorted out with individual companies. Try to find something like that (or a consumer watchdog/similar) and pass the complaint onto a third party that can handle the issue. They usually have higher authority that individual consumers, so it'll be much easier to get any issues worked out. They helped me cancel 2 months worth of mobile phone bills this year, just because my inept mobile phone carrier fucked up and deleted the number they were meant to port over from my previous carrier.

[QUOTE=Axup;17580690]I don't know how it is in the US, but here, every industry has an "Ombudsman" (Actually a governmental organization) to handle higher-level customer complaints that can't be sorted out with individual companies. Try to find something like that (or a consumer watchdog/similar) and pass the complaint onto a third party that can handle the issue. They usually have higher authority that individual consumers, so it'll be much easier to get any issues worked out. They helped me cancel 2 months worth of mobile phone bills this year, just because my inept mobile phone carrier fucked up and deleted the number they were meant to port over from my previous carrier.[/QUOTE] Well the idea is that they would rather lose $214 than deal with the BBB who will pretty viciously go after a company who does bad things to consumers, or the FTC and others who give them a bad name. Marketing wise it's better to just drop it and make me happy than cause a big commotion.

[QUOTE=Undomian;17570998]That the majority of customer support these days is outsourced to India, obviously. I personally find Indian accents hard to understand.[/QUOTE] [I]I'm sorry i do not speak english. But sir... you just... Yes sir yes sir no sir no sir hot dog hot dog[/I]

Ahmed's e-mails are getting less professional and shorter now with longer times between them. Either he's getting nervous or he's getting angry. :V

Sue them, like suggested before in this thread. :smug:

[QUOTE=Linelor;17582631]Ahmed's e-mails are getting less professional and shorter now with longer times between them. Either he's getting nervous or he's getting angry. :V[/QUOTE] I'd say both, since if your complaints go through most likely he will end up losing his job.

You should post all the emails. Would be a laugh.

Damn.

[QUOTE=RayvenQ;17582737]You should post all the emails. Would be a laugh.[/QUOTE] They aren't really funny and some have personal stuff but he went from like the one in the OP to this: [quote]Hello, I wlll close the server upon reception of the payment, please let me know when you complete payment. Ahmed[/quote]

Oh fuck I aught to go reception them the payment Jesus they sound like sky customer support

[QUOTE=Linelor;17582844]They aren't really funny and some have personal stuff but he went from like the one in the OP to this:[/QUOTE] He sounds serious, you better reception that money to him as soon as you can! He might send the night guards after you if you don't!

Wonder what his reaction would be if you told hi myou had informed the BBB etc etc.

[QUOTE=RayvenQ;17582973]Wonder what his reaction would be if you told hi myou had informed the BBB etc etc.[/QUOTE] Well I did kinda tell his management that. Said that I was going to wait a little about the BBB but I tried to submit a form to the FTC and it failed, but I would try again later for their sake. Kinda interested in what the reply will be.

[QUOTE=Linelor;17582994]Well I did kinda tell his management that. Said that I was going to wait a little about the BBB but I tried to submit a form to the FTC and it failed, but I would try again later for their sake. Kinda interested in what the reply will be.[/QUOTE] "oh fuck oh fuck im gonna lose my job, i better send a email back with his refund D:" I don't know. Seriously hope you get this worked out though, it seems they are trying to fuck you out of money big time.

[QUOTE=Linelor;17582994]Well I did kinda tell his management that. Said that I was going to wait a little about the BBB but I tried to submit a form to the FTC and it failed, but I would try again later for their sake. Kinda interested in what the reply will be.[/QUOTE] Yeah I meant telling him that you had contacted the BBB and FTC, not that you were going to.

[QUOTE=windy_crack;17583012]"oh fuck oh fuck im gonna lose my job, i better send a email back with his refund D:" I don't know. Seriously hope you get this worked out though, it seems they are trying to fuck you out of money big time.[/QUOTE] Yea, and the shit thing is that the ArmA 2 clan I was dealing with it for kinda went under far as needing a server and everything (We still exist as a community) and so I'm pretty much left holding the bag. [QUOTE=RayvenQ;17582973]Yeah I meant telling him that you had contacted the BBB and FTC, not that you were going to.[/quote] Can't really do that with the BBB because they act as an intermediary with complaints and will actually contact iWeb and start investigating and trying to resolve the issue. That's a last resort though as iWeb will probably just pull out all this contract BS and say they're justified.

this whole time I thought you were hosting this using the iweb service on macs... then I googled it and it turns out there is another iweb lol