Nintendo Switch Off: Defective units and design flaws - General

[QUOTE=Ganerumo;51919702]Haha yeah all these idiots trusting the safety and good design of the product only for it to brick itself, damage itself or lack basic advertised functions [/QUOTE] what basic advertised functions does it lack? also the people who bricked it turned it off during a SYSTEM UPDATE. do you know what happens when i do that to my ps4? an endless boot loop. which also happens to the ps4 if you yank power out of it suddenly.

I would take all of this with a grain of salt considering it's the same with every single console launch. A few people get defective units and are very vocal about it, and the media jump at them like hungry wolves because these sort of news sell well.

[QUOTE=T-Sonar.0;51916819]I heard Nintendo will replace it if you call their support. I'm assuming that the Q&A is poorly worded and they understand it shouldn't have those fresh out of the box.[/QUOTE] Honestly I was pretty concerned when Digital Foundry found that the left connector had worse connection than the right one, and that it could drop out if you held it the wrong way. Seems like something that shouldn't be an issue unless you have the world's most humongous living room. [editline]6th March 2017[/editline] [QUOTE=Rusty100;51919655]i have a habbit of using a screen protectors on everything, i don't see why you'd risk not having one in the first place[/QUOTE] Yeah, would be nice if Nintendo had integrated some screen protection into the fucking dock of all things. I won't jump to conclusions about how widespread this might be, but [I]if[/I] the screen is actually being scratched by the dock, you shouldn't make apologies for that, because that's simply pure incompetence. It's not a hard thing to design around, it's something people will fix with a piece of cloth within five minutes of figuring out it's happening. Something being easy to fix is not an excuse for the problem existing in the first place, it's the complete opposite.

I don't even know what the big deal about a defective unit is, even dead pixels. Aye, it sucks, but literally every shop is legally required to give you a refund if you have a valid reason, especially if it's within the refund period. I fucking dropped my Surface Pro 4 the same night I got home with it and the screen cracked, I was devastated. I thought I'd just screwed myself out of $2000 and I spent ages rehearsing and practicing my story of how it happened (I was gonna say I opened the box and it was like that). I took it back to PCWorld and asked them to refund it, and they did, no questions asked. I was really surprised cause I expected them to go Guantanamo Bay interrogation on me, but they did. I even asked why they didn't drill me with questions and they said they don't lose anything by refunding, it's the manufacturer that does. I just went to another PCWorld the following day and bought it again. If my Switch was defective, the main thing that would suck is I'd need to wait a while for them to restock, but I'd get my money back which is the most important thing.

That ear piercing noise sounds like "Wonka Vision"

I've already dropped my switch once and knocked it over twice while it's docked and still to notice any scratches or controller problems. Hell I've still to witness the joycon Bluetooth problem, I've been playing zelda in bed with joycons detached just fine

As someone who bought a switch at launch, I'd tell most people to not buy one at launch. You should wait til summer/holiday season at least. I haven't had any issues with my Switch so far other than Zelda freezing my entire console ONCE when I was going to register a horse, but really people who buy any console at launch are either diehards, really impatient, or both.

[QUOTE=Rika-chan;51916711]Luckily I seem to have won the Switch lottery and haven't had a single issue.[/QUOTE] I won the switch lottery by not buying one

[QUOTE=Noss;51916754]I've always found the 'acceptable number of dead pixels' argument ridiculous. It only takes one to ruin your viewing experience and shouldn't be expected on a brand new unit.[/QUOTE] Order online and return if it's faulty. That's how I did it with my monitor. Had to order three times to get one that didn't have dust inside the panel.

[QUOTE=Smoovedawg1;51919439]Nintendo needs to either back Microsoft or Sony and give them all the exclusives. It's the only way they will survive.[/QUOTE] When Microsoft had all their issues with Xbox 360 and Xbox One, did you say: Microsoft needs either back Sony or Nintendo and give them all the exclusives. It's the only way they will survive? When Sony had all their issues with their PS3, PS4, PS Vita and PS4 Pro, did you say: Sony needs either back Microsoft or Nintendo and give them all the exclusives. It's the only way they will survive?

Me and both of my friends who picked up our units have been playing basically non-stop since release day have had absolutely zero issues. I've only really gotten a small scratch from the dock, but it's barely even noticeable and it's on the bezel, and not the screen itself. Honestly, outside of that little non-issue, it's all been going swimmingly.

The only issue I've got with my Switch is wifi being terrible, so I'm probably going to call Nintendo later and see if they can do anything about it. Other than that, no major issues. No scratches on the screen from docking, no dead pixels, no death screens, no weird noises, no Joycon issues unless I'm deliberately testing them, no issues reading game cards. Also, funnily enough, a solution to the Switch not reading game cards is as simple as plugging in some headphones and then unplugging them. I get why it works (they share the same daughterboard), but still. That's the most interesting solution I've ever seen.

[QUOTE=Coyoteze;51921017]Me and both of my friends who picked up our units have been playing basically non-stop since release day have had absolutely zero issues. I've only really gotten a small scratch from the dock, but it's barely even noticeable and it's on the bezel, and not the screen itself. Honestly, outside of that little non-issue, it's all been going swimmingly.[/QUOTE] I'm genuinely surprised that you view the console damaging itself from normal use as a "small issue"

[QUOTE=Oizen;51921036]I'm genuinely surprised that you view the console damaging itself from normal use as a "small issue"[/QUOTE] Because it's a small scratch in the bottom left corner of the otherwise [I]wide[/I] bezel that can only really be seen if I [I]angle it a certain way[/I] in good light, yes, [I]that[/I] is a small issue. It's [I]not[/I] a crack in the screen, it's [I]not[/I] a dead pixel, it's [I]not[/I] hindering my enjoyment of the games in any way. Hell, it's not even a deep scratch. Had it been any of those, yeah, that'd be an issue. If the scratch had been anywhere on the screen at all, and a deep one at that which could be seen in any light/angle condition, it'd be an issue. But it's not. In fact, the only reason I even noticed this tiny 1.5-inch scratch in the first place is because I read about it and I started searching my device. Up until that point, about 20 hours of use, I wasn't even aware it was there. Furthermore, it's a portable device. It's [I]going to get scratched[/I] from normal use. My Samsung S7 is scratched to shit but unless the screen is off, you don't see it. That's why screen protectors were made in the first place.

[QUOTE=butre;51920890]I won the switch lottery by not buying one[/QUOTE] You could have won two lotteries by buying the Switch at launch, enjoy it for what it's worth, and then selling it a few months later at near-identical purchase price. I got 75% value back on my Wii U, and even then I could have charged higher, but it was Christmas and I didn't wanna be Scrooge. If my Switch in any way disappoints me, I'll be selling it ASAP and won't bat an eyelash, cause I know I'd get near full price back for it. Two years worth of Wii U usage for a whopping price of 50 quid (what I didn't make back in the sale) is well worth it imho.

A screen getting scratched over time from normal use is one thing, the screen getting damaged when placed in a compartment [I]meant to fucking keep it safe[/I] while you don't use it directly is a design flaw. Doesn't matter how much you wanna flip the thing around, it's still a design flaw and a really stupid one at that, especially considering Nintendo's been making flap-designs for 14 years and at this point should know how to ensure screen safety when the device is folded in a way meant to protect the screens when not in use.

For the people that say this is common with any console launch all I have to rebuttal with is, that shit wouldn't fly 15 years ago. You didn't have Day-One Patches, System Updates or Low Quality Hardware, you had to make sure that your product is solid, stable and perfect. There's a reason the newest console that I have is a PS2 & Gamecube, because those consoles are built like tanks and as a consumer I expect to be paying for a long-term console with a solid game library. Its a common trend now in today's industry to just half-ass products as long as you get them profits, to which I won't support that behaviour with my wallet.

The fact systems bricking during large updates is still an issue after companies have had a whole generation of consoles to figure a workaround is jarring in my opinion. At the moment large, potentially system-bricking updates for newer consoles basically ask the consumer to play Russian roulette with their system until the download is done and the update is installed, which can take a long ass time depending on internet connection.

[QUOTE=LoneWolf_Recon;51921101]For the people that say this is common with any console launch all I have to rebuttal with is, that shit wouldn't fly 15 years ago. You didn't have Day-One Patches, System Updates or Low Quality Hardware, you had to make sure that your product is solid, stable and perfect. There's a reason the newest console that I have is a PS2 & Gamecube, because those consoles are built like tanks and as a consumer I expect to be paying for a long-term console with a solid game library. Its a common trend now in today's industry to just half-ass products as long as you get them profits, to which I won't support that behaviour with my wallet.[/QUOTE] To be fair, the fat PS2 was notorious for shitting the bed after awhile, and the gamecube's optical drives are pretty bad. If you live in a region with a lot of dust you're especially in trouble. I do agree that it's pretty awful how modern consoles launch so badly nowadays though.

[QUOTE=Ganerumo;51921089]A screen getting scratched over time from normal use is one thing, the screen getting damaged when placed in a compartment [I]meant to fucking keep it safe[/I] while you don't use it directly is a design flaw. Doesn't matter how much you wanna flip the thing around, it's still a design flaw and a really stupid one at that, especially considering Nintendo's been making flap-designs for 14 years and at this point should know how to ensure screen safety when the device is folded in a way meant to protect the screens when not in use.[/QUOTE] Oh yeah, duh, of course it's a design flaw. I'm not saying it isn't. Nobody is. I'm just saying this particular design flaw is harmless.

[QUOTE=Smoovedawg1;51919439]Nintendo needs to either back Microsoft or Sony and give them all the exclusives. It's the only way they will survive.[/QUOTE] I would have to agree. If you look at [url=https://groups.google.com/forum/#!searchin/rec.games.video/xoZNWNldwRk/9Q1F9SQjJE4J]this post[/url] it's clearly laid out that in the next two years or so (so around 1994) the video game industry will crash again, with Nintendo suffering heavy losses, and Atari finally rises once more to take back the king of the video game throne.

[QUOTE=Coyoteze;51921057]Because it's a small scratch in the bottom left corner of the otherwise [I]wide[/I] bezel that can only really be seen if I [I]angle it a certain way[/I] in good light, yes, [I]that[/I] is a small issue. It's [I]not[/I] a crack in the screen, it's [I]not[/I] a dead pixel, it's [I]not[/I] hindering my enjoyment of the games in any way. Hell, it's not even a deep scratch. Had it been any of those, yeah, that'd be an issue. If the scratch had been anywhere on the screen at all, and a deep one at that which could be seen in any light/angle condition, it'd be an issue. But it's not. In fact, the only reason I even noticed this tiny 1.5-inch scratch in the first place is because I read about it and I started searching my device. Up until that point, about 20 hours of use, I wasn't even aware it was there. Furthermore, it's a portable device. It's [I]going to get scratched[/I] from normal use. My Samsung S7 is scratched to shit but unless the screen is off, you don't see it. That's why screen protectors were made in the first place.[/QUOTE] And my Lumia 735 that I've had for over 2 years now, with its glass screen, isn't scratched at all and it's been dropped multiple times, slid across a road four times, ran over by a car and still looks near new, the only damaged thing is the plastic case on the back, the glass screen is still flawless. So this raises the question of why is the Switch screen plastic, other than cost cutting because a treated glass screen for a mobile device is a damn near requirement now, if it didn't have a plastic screen it and had Gorilla Glass or another similar treated glass screen, it wouldn't be scratched by its own dock and it would be vastly more durable against normal wear, it doesn't matter that where its wearing on the bezel, it shouldn't be wearing at all, period. Next question is why is the plastic so cheap feeling, it even looks cheap. I've seen people actually bending the whole unit and the gamepad holder, you shouldn't be able to do that, you can't bend a 360 controller so why can the pro controller flex so much? Then theres the clips for holding the pads to the unit, why are they plastic? You'd think they'd be at least metal as its something that is going to get worn a lot with people taking them on and off, plus when dropped the plastic just sheers right off if the handheld lands on one of the pads first, theres near to no actual reinforcement to keep them attached to the unit. Don't get me wrong I like the idea of the Switch but it really comes across as Nintendo taking a lot of shortcuts when it comes to build quality.

I'm just gonna wait for the inevitable revision that should drop in about a year, if the release patterns DS Lite and 3DS XL are kept.

[QUOTE=Reagy;51921201]And my Lumia 735 that I've had for over 2 years now, with its glass screen, isn't scratched at all and [I]it's been dropped multiple times,[/I] [B]slid across a road four times,[/B] [U]ran over by a car [/U]and [B][U][I]still looks near new, the only damaged thing is the plastic case on the back, the glass screen is still flawless.[/I][/U][/B][/QUOTE] do nokia make their shit out of the same metal as the one ring or some shit To be on topic: I would say that some of the issues are typical console launch stuff but the screen being scratched by the fucking holder of all things is stupid. How that passed through Nintendo's quality I'll never know, considering I found the 3DS and the Wii to be of excellent build quality. Hopefully Nintendo will fix it but also apologise for dropping the ball.

[QUOTE=BlackMageMari;51921319]do nokia make their shit out of the same metal as the one ring or some shit[/QUOTE] Fuck knows but its not 3310 build quality, the case got damaged and you can't use it as a hammer. :v:

The idea of a New Switch a year later is pretty insulting.

[media]https://twitter.com/KawlunDram/status/838269877752311808[/media]

I waited to buy an Xbox One until Microsoft released a newer version of the console... looks like that strategy is going to pay off for the Switch, too. It sucks, though, Nintendo is usually good at hardware and I really liked the idea behind the Switch.

Ah, Nintendo... Same company that releases handhelds with charging dock contacts, and then refuses to release an actual charging dock for that handheld until after they release a second-generation (3DS XL). Same company that has refused to offer power supplies for their products in Europe because they expect people to already own one. Same company that has lived off the same handful of titles for a decade because they can't come up with anything new. And now they've launched a new console with three new launch titles and a total lack of industry-standard software. I'm not sure why people still support them. They're a husk of their former selves running off a wave of nostalgia and corner-cutting. That's not sustainable, and their quarterlies only reinforce that. I get that the war chest is a buffer, but really, they should probably start trying to make good products again rather than whatever it is they're doing now. There was a time when Nintendo's plastic was a thing to be feared, when all their products were designed to withstand a six-foot drop, when they actually gave a crap about build quality.

[QUOTE=Oizen;51921484]The idea of a New Switch a year later is pretty insulting.[/QUOTE] The DS Lite launched a little over a year after the original DS. Same applies to the 3DS. Nintendo has consistently made revisions of their handhelds, and seeing how poorly received the Switch's build quality is, I imagine a New Switch will follow soon enough.