[QUOTE=taipan;33535862]Seeing the comments I get from Americans here it makes me think you dont even have the type of store I work in, just bigger box shoving best buy type stores.[/QUOTE]
Yeah theres very few stores that are commission based anymore in America...at least at the retail level. Of course real estate agents and car salesman make a commission.
Stores figured out a long time ago that the easiest thing to control when it comes to money is the bottom line. Business not booming? Cut labor. Even if it means the store maintains a high volume of customer traffic, if people aren't buying, the store isn't making money, so they cut labor. Thats why when you go into Best Buy or similar stores and can't find any help and leave without buying anything--well its circular. You leave without buying anything so they cut more labor and now theres even less people on the floor to help the next time you go in so you leave again. Buy some damn product people!
And retail stores can't thrive as show rooms. If you go into the box store to look and then go buy online, the box store is losing sales and will eventually close down and now wheres your show room?
My Grocery store just got new Can machines, things run windows XP :v:
[img]http://dl.dropbox.com/u/2149114/NEW/images/December/2011-12-02_17-40-03_25.jpg[/img]
[img]http://dl.dropbox.com/u/2149114/NEW/images/December/2011-12-02_17-40-20_588.jpg[/img]
[img]http://dl.dropbox.com/u/2149114/NEW/images/December/2011-12-02_17-40-44_464.jpg[/img]
[editline]2nd December 2011[/editline]
Guess how much each of them cost.
(From What I've heard it's around $35,000)
Customer looks at my lane-closed sign, my unlit register sign, yells "AYE, YOU OPEN?" and stands there expecting me to say yes.
People not understanding that the registers don't have an unlimited amount of money, and get pissed when I can't give them their $20 cashback in quarters. I tell them to walk 5 feet to the customer service desk for that. They get even more pissed.
Busiest fucking day of the year, and people want to carry all their groceries and leave their buggies at my register, causing a gigantic fucking blockade because everyone's too busy to move them.
Oh yeah, and I had to chase down 3 people this year who tried to jack the electronic scooters and drive them out of the parking lot.
Who would try to take an electric scooter? Are they a bundle of money on wheels or something?
(Also, did most of your posts get deleted in the great deletion months ago?)
[QUOTE=Cheshire_cat;33546721]Who would try to take an electric scooter? Are they a bundle of money on wheels or something?
(Also, did most of your posts get deleted in the great deletion months ago?)[/QUOTE]
I live in southern Arkansas. People will pawn anything to get meth money. ANYTHING.
And yeah, I was kinda sad to see all my rates and posts gone D:
[QUOTE=taipan;33535862]Of course I get comissions.
And no offence but you cant really compare the knowledge you need to sell clothing to what you need to know for electronics. (nor can you compare the money involved).
Seeing the comments I get from Americans here it makes me think you dont even have the type of store I work in, just bigger box shoving best buy type stores.[/QUOTE]
Do you know what shoes are good for running on certain different terrain? Which jacket would be great to wear in the cold without getting too hot? There is a lot of different stuff that you need to know about different types of clothing that we have made. Everything is researched and developed.
I can see it as comparable to electronics since there are things you need to know about electronics and things you need to know about clothing. Everything has different know hows that is required to regurgitate to the customers when they ask about it. Were required to know all the history behind each piece of clothing, different historical events that helped change things because of our clothes, and different benefits. So yeah I can see it as comparable.
To me it just sounds like you think you're an elitist because you work in electronics.
[QUOTE=Metalcastr;33180370]Eventually you can judge people based on how they look, by experience. There's exceptions of course, but the majority of people act the same as they look. I found this out by being completely neutral to everyone, and analyzing the results.[/QUOTE]
I found that to be void with some people like metalheads or older persons.
Quit my current job today, and start at Coles next week. Still stuck with fruit and vegetables, but at least this time I don't have to pack anything up or deal with tons of fucking cardboard boxes.
[editline]3rd December 2011[/editline]
[QUOTE=Keegs;33546066]My Grocery store just got new Can machines, things run windows XP :v:
[editline]2nd December 2011[/editline]
Guess how much each of them cost.
(From What I've heard it's around $35,000)[/QUOTE]
The cash registers at the job I just quit ran XP. BSOD everywhere during summer.
[QUOTE=Chaotic Lord;33530883]The guy at the gas station always says "Thank you boss!" when I buy stuff.[/QUOTE]
This one really cool teacher called us boss.
[editline]3rd December 2011[/editline]
[QUOTE=Water-Marine;33546585]Oh yeah, and I had to chase down 3 people this year who tried to jack the electronic scooters and drive them out of the parking lot.[/QUOTE]
:v:
How fast do those things go?.. or how slow do you run?
[QUOTE=silverhawk79;33523375]I wouldn't be able to restrain myself after that. Kudos for not snapping.[/QUOTE]
You have no idea how tempted I was to just flip her off as I went into the backroom. But I didn't.
Besides the District Manager was there so he heard everything and knew how much of a bitch she was being :v:
[editline]3rd December 2011[/editline]
[QUOTE=JaegerMonster;33534536]It's not that. Regardless of America or Australia, I've worked in retail before too, and I'm not about to call someone an asshole for running to a competitive store and getting it for a cheaper price. At the end of the day, the only thing you should care about is that the store you work for is paying you the right amount of money.
"we're not free tech support" Fine. Don't like giving out information only to see a customer run off to a competing store? Stop giving free information. After all, it's not your job right? So if that bothers you so much, why do it?
Also yeah the economy isn't America bad in Australia, but it's not great either. I have a job that pays very well for what amounts to unskilled physical labor, but I damn sure going to try to get the cheapest possible option for anything that costs over $100.
Given the average age group on FP, I don't think a lot of these kids realize how expensive life gets when you don't have a mother paying for all your living expenses. $5 saved here and there goes a long way later on.[/QUOTE]
I don't care if they go elsewhere to get it. What bothers me is one of these two things.
1- I spend upwards of 30-60 minutes explaining, in depth, the pros and cons of something, all the benefits, etc. Then they're like "oh okay thanks I'm going to get it here bye".
It isn't small amounts of advice then them fucking off that bothers me. It's when I spend a LOT of time with them and lose out on other potential customers and they don't get it from me. If I'm spending upwards of a half a fucking hour to explain something to you to help you, you do NOT go to another store to save $5. I can understand something like saving $25+, but come the fuck on.
2- When a customer asks me to show them something, and when they ask the price and I tell them, all they can say is how it's "Cheaper at X" and bitching about the price, even if the difference is $5. Then they ask for a discount or if we price match. It bothers the fuck out of me. If you don't want to pay our price, say "Oh, okay thanks." and sure maybe mention it's cheaper at X store. Don't go on and on about it for 5 minutes and then ask me for a discount.
So the little farm market across the street is always amusing to go to.
Their bar-code scanners have trouble scanning cans.
I was there for literally 5 minutes while they tried to scan a can of soda.
It was actually kind of funny.
Fuck, I want a job
I've found my kryptonite when it comes to customers making me really really nervous. Customers coming in with their downs syndrome children.
I just freeze up and all my charm disappears until they leave the store. His mother called me out on it as they left the store.
Does this make me a bad person?
Had some Indian complain to my boss how i "Made him wait 30 minutes" when it was maybe 11, and the entire floor was flooded with people, i had a sale that i started before contacting this man and they came back while i was in the middle of looking something up while they walked around the store, i figured it would only be a few minutes to rap it up and it would be nbd. took a few more minutes than i thought (still only 11 or 12 minutes) and i sent another employee(who had literally just finished up with a customer) over to them so they didnt have to wait any longer and i still got bitched at. The second i made eye contact with my boss i was like " Dude it was 11minutes tops " i smiled to his reply of " I honestly could care less, I knew you were with a customer and there was nothing you could do about it." BOO-YAH INDIAN!
I do that to people that walk off when I'm calling to find help for them, if they leave and I get in touch with the department right after I just tell them to ignore my call since I have no bloody clue where they disappeared off to.
[QUOTE=Wolfmatyr;33560648]I've found my kryptonite when it comes to customers making me really really nervous. Customers coming in with their downs syndrome children.
I just freeze up and all my charm disappears until they leave the store. His mother called me out on it as they left the store.
Does this make me a bad person?[/QUOTE]
It can be a little akward, but to be honest I just pretend like they are any other normal person or kid. They aren't doing anything wrong and they don't feel uncomforatable, it's all in your head. Does that make you a [I]bad[/I] person? I don't think so not really, but you should get over it.
Oh god, today was awful. Not because it was busy or anything, but...
Well, I went drinking a bit last night. Mostly beer, which gives me hellacious "beer farts".
My guts were all rumbly today during work, but I didn't think much of it until I bent down to get something. Suddenly, the fartpocalypse was upon me, as the single most disgusting fart I've ever unleashed came blasting out of my ass (silently, thank god). It lingered in the air with a most foul stench for a good 10 minutes. I was trapped in my own stinky prison while scanning people's groceries. ;_;
Every week at work (Concessionist at a local movie theater) an older man comes up to me and orders the same thing; Small popcorn, large pepsi, lots of ice. He always gave me a dollar tip. I swear since April it's been every Sunday 11:45. He didn't come in today. :(
[QUOTE=Eric95;33559665]Fuck, I want a job[/QUOTE]
You can have mine, I hate it.
[QUOTE=Hunterdnrc;33573012]Every week at work (Concessionist at a local movie theater) an older man comes up to me and orders the same thing; Small popcorn, large pepsi, lots of ice. He always gave me a dollar tip. I swear since April it's been every Sunday 11:45. He didn't come in today. :([/QUOTE]
just assume the worst.
I have a question: Do I dress up in a suit when I go to turn in my application? I'm really nervous.
[QUOTE=silentjubjub;33577092]I have a question: Do I dress up in a suit when I go to turn in my application? I'm really nervous.[/QUOTE]
Well you definately need dress up. "Church clothes" is usually the way to go but it depends on the job you are applying for too. If its a high profile job you should probably wear a suit, but if its a retail or food services job, you know just some nice dress pants, a polo or button up shirt, and if its a button up shirt a tie wouldn't hurt. Don't need to worry about a blazer. Dress shoes too.
Well it is retail. So pretty much a suit without the blazer. I know what I'll wear now.
Unless I am mistaken, dressing up isn't really required for dropping off an application, but it is required for interviews to dress up in appropriate attire for the job which you are applied for.
At least it has always worked that way for me, where I just popped in, dropped off my application, and left promptly.
Well now I'm thinking that I'll wear my nice jeans and the button up shirt. Whilst having a slick hairdo.
It's Fry's Electronics by the way.
Just worked my first shift at the local supermarket today. 8PM until midnight. Got stuck facing shelves the entire time.
I took fucking forever to do the first isle which was pet food and such (I was being too precise with all of the small, finky items apparently). Picked up the pace with subsequent isles, though.
Managed to cut my leg through my trousers with the box cutter I was given (it's, well, faulty for a lack of better words - it won't close properly, so the blade keeps popping out), so I stuck it in the breast pocket of my shirt. Later on it fell out of there and cut my finger slightly while I was bending over to pick up some cardboard.
All in all a [I]GREAT[/I] first day of work.
Start work at my friends local supermarket today, Basically a family owned trader joes in a sense. Making 8.50$ hour starting off and hopefully going to be full time hours (40 hour weeks)
Just for you retail guys a nice story from when i worked at sears
About 7PM store is dead like usual no one likes shopping at sears I'm sitting in the kids cashwrap no customers and the phone rings. I get a customer telling me everyone is transferring her to different sections and the managers aren't helping. The first thing i thought is yeah pretty much at sears if you don't know the answer transfer them to a different cashwrap and hope for the best. Managers won't help unless an employee directly bothers them too or the manager hears about the customer 50 times.
The customer ordered a dish washer and it was delivered and they didn't install it, the person came and dropped it off and he couldn't install it for reason i can't remember actually (This was back around march 2011) but the guy marked it as installed. On top of it she paid the 10$ to get the old one removed and he didn't take it. So she has two dishwashers on her kitchen floor. I told her I'd do my best to help but I know very little about sears appliances or the policys on so.
I opened our number book and used the other phone to call up there myself. No ones answering after multiple calls I call the main office only to get that two people in appliances called out and the other two are on break. No idea when they are coming back they have full 45 minute breaks today I said alright fuck it. Lets talk to the customer for X amount of time till they come back. I use the time to write down all the info of the purchase and her name,address and etc mainly just to kill time but at the same time the second someone from appliances comes in i can just give them the paper and they have all the customers info ready to go.
[b]Around 30 minutes later[/b] They finally come back both of them as a group and I transfer her up there then run up to the next floor to give them the paper. About 10 minutes later my phone rings she had them transfer back down to kids to tell me "Thank you, you deserve a medal Brandon"
They sent another guy out to install her dishwasher and take the old one for free.
[QUOTE=Wolfmatyr;33521862]Same here. Do you go to industry beer/wine tastings?[/QUOTE]
Nah, helped out at events, but never managed to do anything like that.
[QUOTE=Hamushka11;33533172]Have you ever had to deny service to someone who got angry and violent as a result?[/QUOTE]
As a result of alcohol? No, our customer base isn't like that. Occasionally we'll get a few suits come in and perhaps get a little rowdy, but we usually just send them off without hassle.
[QUOTE=sltungle;33580655]All in all a [I]GREAT[/I] first day of work.[/QUOTE]
Work injuries? Pfft.
[img]http://img704.imageshack.us/img704/1431/photohm.jpg[/img]
That's how you get supermarket injuries!
[QUOTE=silentjubjub;33577422]Well now I'm thinking that I'll wear my nice jeans and the button up shirt. Whilst having a slick hairdo.
It's Fry's Electronics by the way.[/QUOTE]
Oh I misread, you are simply dropping off an application. Not interviewing. Yeah just look presentable.
[QUOTE=silentjubjub;33577092]I have a question: Do I dress up in a suit when I go to turn in my application? I'm really nervous.[/QUOTE]
You should go bare-butt naked. That will show them you're a person of great confidence.
You go there in those silly man-made fabric thingies...well, guess what they will think about you.
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