Not a horror story or anything, but I thought I'd share.
I work at Party City. Since it's getting closer to Halloween, we've got ALL of our Halloween decorations/accessories/costumes out. For the costume SETS(the ones that come with the costume base and a few accessories), we have a wall full of pictures of every single costume we have in stock. We ~oh~so~creatively~ call it the Picture Wall.
So, one day I was working the picture wall and noticed a little boy (no more than 5) and his mum looking at costumes. I stroll over to them and ask if I could pull a costume for them.
The little boy immediately says "I WANNA TRY ON THIS ONE." and jabs his finger against a picture of one of the ninja costumes.
I smile and say "You like ninjas? I like ninjas too. They're awesome."
The kid, BEYOND excited at this point, says "YEAH! They're like hwaah! Yah!" And he starts doing ninja-esque moves. To his mother's horror, he then stretches his arm a bit too far out and proceeds to karate-chop me in the shin.
I fucking love my job, guys.
[QUOTE=Sgt. Khorn;32314294]I work as a cart pusher for a 24 hour Walmart. My job title is "Stock Man" my job is push carts all day. Occasionally I get assigned other bits of work. Such as stock the ice, help a customer out with items, bring in boxes filled with bags, just mundane tasks they need done and don't want to waste on a cashier.[/QUOTE]
We have the same job at where I work, but to add to the fun we have five different kinds of carts.
Seeing as it's a hardware store we have flatdeck carts (Of two different sizes to boot), small flatdecks with a added basket on the top for plants and stuff (Which we should get rid of because each and every one of them is a safety hazard), carts that are made to hold wood and the likes, higher flatdecks for drywall, and normal carts.
AND they all go in different areas too.
[QUOTE=Moreto;32315419]We have the same job at where I work, but to add to the fun we have five different kinds of carts.
Seeing as it's a hardware store we have flatdeck carts (Of two different sizes to boot), small flatdecks with a added basket on the top for plants and stuff (Which we should get rid of because each and every one of them is a safety hazard), carts that are made to hold wood and the likes, higher flatdecks for drywall, and normal carts.
AND they all go in different areas too.[/QUOTE]
We got a couple of different carts also. Garden carts that are the of size of a regular cart but have two levels. Kid carts that are regular carts that have plastic seats attached. Flat carts which are for large items and such. Inventory carts which regular stock men use , which are tall and have a cage with foldable levels. I also have to use pallet jacks.
I also deal with carts from nearby stores. Best buy, Bed Bath and Beyond, Party City, Stater Bros. and sometimes World Market. Basically different cart sizes and shapes. I drag most back to about 3 stores away and leave them in a universal cart return.
[QUOTE=Sgt. Khorn;32316371]We got a couple of different carts also. Garden carts that are the of size of a regular cart but have two levels. Kid carts that are regular carts that have plastic seats attached. Flat carts which are for large items and such. Inventory carts which regular stock men use , which are tall and have a cage with foldable levels. I also have to use pallet jacks.
I also deal with carts from nearby stores. Best buy, Bed Bath and Beyond, Party City, Stater Bros. and sometimes World Market. Basically different cart sizes and shapes. I drag most back to about 3 stores away and leave them in a universal cart return.[/QUOTE]
Our parking lot is probably as big as the store itself but we don't really get many carts from nearby places.
Pallet jacks are fun, I like our motorized ones, those things are pretty damn fast.
As a customer, Best Buy employees are the worst, though. Best Buy is a store for BROWSING. A grocery store is not. Don't fucking follow me, watching me with your little camera booth in the front of the store. If I really wanted to steal something, I wouldn't be browsing around I'd know what I was after going in there.
Anyway, people often ask us retail workers why we're so bitter, it's because of you, the customer. You push us to the brink, and then when we snap everyone assumes we're just your standard disgruntled employees.
You are paying for goods, however your money is just as worthy as mine, and your time is just as worthy as mine. Just because you are paying for something doesn't give you the right to harass us and be complete assholes.
Also, it is NOT my job to assist the customer. I stock the shelves, and I keep check of things. Nowhere in my job description does it say that I have to go back and check the back room to see if there is soda for your fat ass to chug.
[QUOTE=Ven Kaeo;32311332]Thing is, it's my job to help you find what you're looking for. I have to ask you. It's required, and if I don't follow my 'customer path' I can be written up for it. You (not you, but you the consumer) don't need to be an asshole about refusing my help.
Also, generally, we don't fucking want you in the store slowly walking around and browsing at your leisure. We have things we need to do, and they don't revolve around standing on the sales floor watching you in case you decide to steal something. We can't go about our business with a customer in the store. We have to watch him and we have to be there ready to help if he needs it.[/QUOTE]Aw, now I feel bad because I end up doing that...a lot. Especially in electronics stores. I always look around for any deals or things I might need that I didn't think of when I left to the store.
I was working a basic clothing/trinket booth in the MN Renaissance Festival, rainy and cold on a sunday, unbelievably slow day.
Our booth had wooden ramps leading into it, and because of the rain they were slick, not slick like oil, but enough that you should step carefully. And suddenly a wild angry fat bitch appears!
She starts bitching at me about the ramps telling me that "You need rubber mats for those! They're fucking death traps!" Meanwhile i'm half ignoring her, trying to spot and call over Tim (my boss, awesome dude), and have him explain to her that there are no rubber mats to be had and not a single booth at the Fest has them and she's just gonna have to deal with it, or leave.
The day before our little wireless Credit Card machine was being a piece of shit and not working at all and i had at least 3 people/groups of people want to ring up a bunch of shit and put it on a card, but as soon as i explain our machine does not work they're like "NOPE". There's an ATM less than 15 feet away, are you that fuckin lazy?
The Ren Fest is a fun place to work at but it's still no different than a standard retail job. I would recommend trying to work at one, most states have them over the summer.
[QUOTE=Chaotic Lord;32278496]
There was also a man who came up to her and started complaining about his father and how he "Has to do everything for him, do his shopping, laundry, EVERYTHING!"
This happened 2 times more over several weeks.
Finally, he says to her: "My father died last week." and he walks away. He never complained to her again.[/QUOTE]
Wow that... is so sad.
:(
[QUOTE=Demache;32321215]Aw, now I feel bad because I end up doing that...a lot. Especially in electronics stores. I always look around for any deals or things I might need that I didn't think of when I left to the store.[/QUOTE]
Take a sales flier bro. Radioshack has all the deals for that week in a flier on the counter
[QUOTE=Ven Kaeo;32279029]Go to a Radioshack and ask if you can have their old dummy phones. Guarantee that they have a huge box of them in their desk.[/QUOTE]
you motherfucker i tried that at my local radioshack and they didnt even know what i was talking about
[QUOTE=Impreza;32326832]you motherfucker i tried that at my local radioshack and they didnt even know what i was talking about[/QUOTE]
Not my fault. We have tons of them in our box in the back. Almost all radioshacks do. We don't have anywhere to send old dummies the only thing we can do is throw them away.
They were just bullshitting you so they didn't have to give you free shit.
[QUOTE=Ven Kaeo;32277336]Okay another story:
We sell GPS devices here. If you bring it back there's a 15% restocking fee that comes out of your refund. It pays the cost of shipping it back to the manufacturer to be refurbished. Every customer that buys a gps is told about the fee. One guy comes in to return a gps without the box or receipt or half of what comes with it. I tell him we need everything inc. the receipt to return it. He says ok sorry and says he'll go get it. Now I remind him of the restocking fee that the associate told him about and he gets pissed off and claims he wasn't told about that and that he isn't paying it (the other associate DID tell him I was there when he sold it). I apologized for the inconvenience but told him I cannot waive the fee and it will be applied if he wants a refund. He starts accusing me of fraud and getting pussy and storms out.
Next day he comes in with everything and says he wants to return it. He seems to have calmed down so I start the return. While I'm logging into the computer system I see a flash out of the corner of my eye. He's taking fucking pictures of me. I ask him if he's taking pictures he says yes I tell him please don't you aren't allowed to take pictures in the store. At this point I'm ringing up the return and I remind him again of the restocking fee (its like 7 dollars) and he immediately gets pissy and starts going on about how I'm a fraud and it speaks about ones character to work for a company that cheats people and how I don't deserve a job and that he's going to SUE ME for this. I ignore it and finish the return and give him the receipt to sign and as I look up he snaps a picture of my face like a foot from my nose. I tell him to stop and sign the receipt. He does so, throws the pen and receipt at me and storms out yelling about how he's going to Pickett our store and sue me for fraud.
Two days later I come back to work after my day off and he had come back TWICE wearing a shitty cardboard sign about how we rip off customers and shit. My manager got sick of him and gave him 7 dollars and told him to leave or he'd call the cops.
Still waiting to hear from his lawyer. :v:[/QUOTE]
So this is how to get a free 7$?
I visit my friend who works at walmart, she said that when we visit her, the entire day is actually passable as not shitty because of how many asshole customers she has to deal with.
[QUOTE=Strongbad;32328695]So this is how to get a free 7$?[/QUOTE]
No this is how to get banned from a store and have the police called.
That man can never come back to our Radioshack if he does we will call the police.
Am I the only one who listens to the stupid magazine subscription / store credit card spiels and doesn't act like a dick to cashiers? It seems like near everyone who visits stores is a huge cunt.
[QUOTE=Strider_07;32330138]Am I the only one who listens to the stupid magazine subscription / store credit card spiels and doesn't act like a dick to cashiers? It seems like near everyone who visits stores is a huge cunt.[/QUOTE]
As a Gamestop employee, I can say that you are part of a special elite. We often get "I don't want to hear it" or "No thanks" before we even give the speech.
That said, both of those are better than "I don't want anything you're selling." While, of course, picking up 5 used games that we're selling :v:
[QUOTE=JeanLuc761;32330445]As a Gamestop employee, I can say that you are part of a special elite. We often get "I don't want to hear it" or "No thanks" before we even give the speech.
That said, both of those are better than "I don't want anything you're selling." While, of course, picking up 5 used games that we're selling :v:[/quote]
Depending on the Gamestop the cashiers behind their corporate-induced facade are actually fairly interesting people, and if the store isn't busy then it's nice to chat once in a while. I would hope that they don't secretly loathe me.
I can't help but see a little disappointment when they remember I have a powerup card and a gameinformer subscription and I've usually already preordered something.
[QUOTE=JeanLuc761;32330445]As a Gamestop employee, I can say that you are part of a special elite. We often get "I don't want to hear it" or "No thanks" before we even give the speech.
That said, both of those are better than "I don't want anything you're selling." While, of course, picking up 5 used games that we're selling :v:[/QUOTE]
There is a fine line between listening and bullshitting. You game store employees need to stop acting like you know everything about every game. Not saying you are like that, but generally I can NEVER walk into a game store like GameStop without being harassed about your "deals" to trade in games. One year I bought a game, came out a week before, played it, didn't like it, decided to sell it back to GameStop. $60 game, they were willing to pay $25 for it, then were going to re-sell it for $55. Fuck that. Fuck everything about that. That's like Goodwill, you donate clothes and they sell them. GIVE THEM AWAY. That's why I gave them to you. Not to resell them.
Anyway, I have a huge problem with people asking me if I need assistance, etc. If I want assistance, I will come to you and ask. While it may be part of your job, I assure you that you loose more potential customers than gain by asking them 15 times during your store. Last time I was in Best Buy I literally got asked by 5 store employees before leaving if I needed help.
Best Buy / Radioshack employees generally never have a fucking clue what they're talking about, that's why I don't listen. It's not because I'm being a dick, it's because I want to get from the store to my car without being harassed by every employee that works for the damn store.
And Best Buy: I park in the "Employee Of The Month" spot. He's never there, which makes me wonder why he's even employee of the month in the first place.
[QUOTE=CrispexOps;32332027]There is a fine line between listening and bullshitting. You game store employees need to stop acting like you know everything about every game. Not saying you are like that, but generally I can NEVER walk into a game store like GameStop without being harassed about your "deals" to trade in games. One year I bought a game, came out a week before, played it, didn't like it, decided to sell it back to GameStop. $60 game, they were willing to pay $25 for it, then were going to re-sell it for $55. Fuck that. Fuck everything about that. That's like Goodwill, you donate clothes and they sell them. GIVE THEM AWAY. That's why I gave them to you. Not to resell them.
Anyway, I have a huge problem with people asking me if I need assistance, etc. If I want assistance, I will come to you and ask. While it may be part of your job, I assure you that you loose more potential customers than gain by asking them 15 times during your store. Last time I was in Best Buy I literally got asked by 5 store employees before leaving if I needed help.
Best Buy / Radioshack employees generally never have a fucking clue what they're talking about, that's why I don't listen. It's not because I'm being a dick, it's because I want to get from the store to my car without being harassed by every employee that works for the damn store.
And Best Buy: I park in the "Employee Of The Month" spot. He's never there, which makes me wonder why he's even employee of the month in the first place.[/QUOTE]
I hate to say it, but you're one of the customer types that make our day less pleasant :(
At least in our store, we are legitimately trying to help you more often than not. I don't say that marketing bullshit just because I have to, I say it because I actually believe in what we're selling and I see the value in it.
[quote]I hate to say it, but you're one of the customer types that make our day less pleasant :([/quote]
No, your job requirements make your job less pleasent.
You don't get it do you? Men are not really "browsers." We get in, get the shit we need, and get out.
While you try to help, I can understand that, but when you have been to so many stores where they give you the classic runaround, you get tired of it. I want to get what I need, and leave. While other people might appreciate the help, good for them, but there is a huge majority of people who just want to be left alone.
[QUOTE=CrispexOps;32332136]No, your job requirements make your job less pleasent.
You don't get it do you? Men are not really "browsers." We get in, get the shit we need, and get out.
While you try to help, I can understand that, but when you have been to so many stores where they give you the classic runaround, you get tired of it. I want to get what I need, and leave. While other people might appreciate the help, good for them, but there is a huge majority of people who just want to be left alone.[/QUOTE]
As a male myself, and also observing the male customers in the store, I can assure you that a rather high percentage of the guys looking at video games really are just there to browse for a bit.
And yeah, my job requirements do suck sometimes. All you, as a customer, need to say is: "No, thank you."
[QUOTE=CrispexOps;32332027]There is a fine line between listening and bullshitting. You game store employees need to stop acting like you know everything about every game. Not saying you are like that, but generally I can NEVER walk into a game store like GameStop without being harassed about your "deals" to trade in games. One year I bought a game, came out a week before, played it, didn't like it, decided to sell it back to GameStop. $60 game, they were willing to pay $25 for it, then were going to re-sell it for $55. Fuck that. Fuck everything about that. That's like Goodwill, you donate clothes and they sell them. GIVE THEM AWAY. That's why I gave them to you. Not to resell them.
Anyway, I have a huge problem with people asking me if I need assistance, etc. If I want assistance, I will come to you and ask. While it may be part of your job, I assure you that you loose more potential customers than gain by asking them 15 times during your store. Last time I was in Best Buy I literally got asked by 5 store employees before leaving if I needed help.
Best Buy / Radioshack employees generally never have a fucking clue what they're talking about, that's why I don't listen. It's not because I'm being a dick, it's because I want to get from the store to my car without being harassed by every employee that works for the damn store.
And Best Buy: I park in the "Employee Of The Month" spot. He's never there, which makes me wonder why he's even employee of the month in the first place.[/QUOTE]
You are the absolute WORST fucking type of customer. Go to hell.
[editline]17th September 2011[/editline]
[QUOTE=CrispexOps;32332136]No, your job requirements make your job less pleasent.
You don't get it do you? Men are not really "browsers." We get in, get the shit we need, and get out.
While you try to help, I can understand that, but when you have been to so many stores where they give you the classic runaround, you get tired of it. I want to get what I need, and leave. While other people might appreciate the help, good for them, but there is a huge majority of people who just want to be left alone.[/QUOTE]
This is fucking bullshit.
My job requirements don't make my job unpleasant. Assholes like you who don't let me DO my job make my job unpleasant.
And horse shit men are now browsers. In electronics/game stores, men browse all the fucking time. It's not even funny how much they browse. You obviously don't know jack.
And as for us trying to help, if you want to get in, get what you need, and get out ASAFP then let us help you, you twit. We know where the fuck everything is in our store, you do not. We know which, if any, of what you want is on sale. We know the prices. We can lead you right to the cheapest/best solution to what you came in for and get you out faster than if you tried to find it yourself then derped the fuck around comparing boxes.
Arguing about people not browsing is bullshit, if I just want to pick something up, I can just order it from Amazon for less, I go to a shop either to get some customer service or browse the shelves and find something I want.
[quote]You are the absolute WORST fucking type of customer. Go to hell.[/quote]
And you are the worst type of employee. I deal with the same shit all of you do. As a customer, I say, "No thanks." Did anyone ever hear me say that I tell them to, "Piss off." or anything similar? No. Before you start going off on your little high and noble "Fuck customers like you" speech, learn to read instead of throwing a temper tantrum.
And how do you know I don't know where everything is in the store? It's kind of arrogant to assume that just because you work there, you know more about where things are than other customers. I work at a grocery store. I get asked where shit is all the time. However, there are some things that have a pattern of not selling in our store, so I generally only have a vague idea where it is if asked for it. Sometimes even the owners don't know where things are.
I can go into any Best Buy and find exactly what I'm looking for. Also, generally employees in electronic stores never know what the hell they're talking about. I was in a best buy a couple months ago getting general prices on new graphics cards. They had some 9800 GTX's around, and then they had a few newer ones like a Radeon 6870, which I was looking at. The idiot suggested the 9800, based on the fact that it had a higher number. Seriously. I'm not saying ALL employees in electronic stores are like that, I'm saying most. Anyone who works in those stores generally assumes that since you can pop some RAM in, you're capable of telling me that my selection in hardware is wrong.
I went into Radioshack a few days ago, and needed to pick up a new Cat5 ethernet wire, something that ANYONE [i]remotely[/i] competent in computers and networking would know, being as I don't know Radioshack particularly well, as I only go there for basic cable needs, I asked the guy behind the counter, "Where are your Cat5 ethernet wires?" He said, "Uhh, I don't think we carry those anymore." I looked right behind me, I'll be damned, a whole section.
Again, when did I ever say I rudely tell people to, "Fuck off." and whatnot? I never do. I say, "No thank you." Then I get harassed about 6 more times.
I once entered a Best Buy that was almost devoid of customers.
Within about 5 minutes, 6 employees asked me if I need helped looking for something or if I wanted to buy a phone.
All I was doing was trying to find a movie, but it took longer trying to tell the employee I didn't need help or a new phone.
As an employee for Walmart, we got a 10 foot rule where we ask customers if they need assistance. Most of the time I will ask, but if they got this certain look about them where it seems like they don't want to interact with anyone, I will most likely not approach them. Not the company policy, but some people just seem like the kind you should not interact with.
But again, I work mostly outside. I only get asked for help when I walk back to the back room and back to the front.
[QUOTE=Strider_07;32331979]Depending on the Gamestop the cashiers behind their corporate-induced facade are actually fairly interesting people, and if the store isn't busy then it's nice to chat once in a while. I would hope that they don't secretly loathe me.
I can't help but see a little disappointment when they remember I have a powerup card and a gameinformer subscription and I've usually already preordered something.[/QUOTE]
There was a huge fucking dick of an EB games employee that worked, he was overweight, smelled like shit and would be the most obnoxious annoying fuck, and he took enjoyment in it which pisses me off more-so.
Turns out he ended up quitting because he had another job so it explains how he didn't give a shit about his EB one. The manager hated him and I was suprised he wasn't fired.
I've never worked in retail, but I have a friend that does. He is constantly pissed off with it as his fellow colleagues try to sell stuff to people that they don't really need. For instance a old lady who wants to browse the net and read emails doesn't need a gaming PC for twice the money.
Stuff like that really annoys me.
[QUOTE=The one that is;32301689]"may I help you find anything" is retail employee for "I'm making sure you arn't stealing anything."[/QUOTE]
If that's true. Then people think I'm stealing at least 3 times every time I walk into a store (especially Best Buy). It might be my beard that makes them suspicious.
[QUOTE=Chubbles;32336799]If that's true. Then people think I'm stealing at least 3 times every time I walk into a store (especially Best Buy). It might be my beard that makes them suspicious.[/QUOTE]
It's not true. While it does serve a purpose to deter would-be thieves, it's also designed to actually help said customer find what they need. It's best to keep the store moving as smoothly as possible so we can get everything else (aka non-customer related tasks) done.
[QUOTE=SEKCobra;32332496]Arguing about people not browsing is bullshit, if I just want to pick something up, I can just order it from Amazon for less, I go to a shop either to get some customer service or browse the shelves and find something I want.[/QUOTE]
[QUOTE=Ven Kaeo;32311332]Also, generally, we don't fucking want you in the store slowly walking around and browsing at your leisure. We have things we need to do, and they don't revolve around standing on the sales floor watching you in case you decide to steal something. We can't go about our business with a customer in the store. We have to watch him and we have to be there ready to help if he needs it.
And we don't want to have to sit around watching you for however long you want to wander. We want to do our job. We want to get our sale set up, or finish putting out product, or putting out tags. Or maybe we just want to sit in the back room, drink our coffee/soda, and relax.
[/QUOTE]
Radioshack (where I work) is not a browsing store. It's a get your shit and go store. If you want to browse go to Best Buy. But their corporate policies are the worst. We've had Geek Squad guys come to get stuff from us to do their job and they're so fucking ashamed of what they have to do.
Sorry, you need to Log In to post a reply to this thread.
