I'm the Front End Supervisor when my manager or assistant Front End manager isn't on duty in a supermarket. I was in the Cash Office when I get called out to the refund till because I was the only one working that could do refunds. A guy wanted to return a Frozen Pizza, [b]but he had cooked it already![/b]
I call the nighttime store manager over before I confront the guy, just to make sure I can't return it, and she says that we can't take it back. I then go up to the guy and greet him, then tell him that he can't return it because he had cooked the pizza. He yells back at me:
"I DON'T EVEN EAT FROZEN PIZZAS ANYWAY, THIS TASTES SOUR, AND I CAN'T RETURN IT?!"
"Sorry!" I reply to him
"THIS IS BULLSHIT!" He grabs the pizza, and as he storms out of the store, he yells back at us "THIS IS GOING TO HAVE SERIOUS CONSEQUENCES!" Then he storms out of the store. Every customer standing in line, the nighttime manager, all the cashiers, and I start laughing hard.
The worst part is that he came back in the next morning and tried to return it again. This is when the Store Manager was in, and I assume he got the exact same response as I gave him.
[QUOTE=The Chef;34484010]I'm the Front End Supervisor when my manager or assistant Front End manager isn't on duty in a supermarket. I was in the Cash Office when I get called out to the refund till because I was the only one working that could do refunds. A guy wanted to return a Frozen Pizza, [b]but he had cooked it already![/b]
I call the nighttime store manager over before I confront the guy, just to make sure I can't return it, and she says that we can't take it back. I then go up to the guy and greet him, then tell him that he can't return it because he had cooked the pizza. He yells back at me:
"I DON'T EVEN EAT FROZEN PIZZAS ANYWAY, THIS TASTES SOUR, AND I CAN'T RETURN IT?!"
"Sorry!" I reply to him
"THIS IS BULLSHIT!" He grabs the pizza, and as he storms out of the store, he yells back at us "THIS IS GOING TO HAVE SERIOUS CONSEQUENCES!" Then he storms out of the store. Every customer standing in line, the nighttime manager, all the cashiers, and I start laughing hard.
The worst part is that he came back in the next morning and tried to return it again. This is when the Store Manager was in, and I assume he got the exact same response as I gave him.[/QUOTE]
It blows my mind how people could get worked up over the tiniest things.
I mean, I'm tight on cash being in college and everything, but if I bought a frozen pizza and it tasted like shit, I'd go "Well, I'll never buy that brand of frozen pizza again because it tastes like shit." I can't imagine getting so angry to the point of trying to return it. That means the guy was so mad, he was willing to drive all the way to the store and back just for what, a few bucks back? An awful lot of rage over something so small.
You guys should have to report people like that to the police, they're too unstable to be running around society unmonitored.
So i like to fuck around with the employees
[b]Produce[/b]
they have these little push carts that they stack all the produce boxes or produce it's self on and push it where they need from reciving room to outside or inside the produce room. The cart is left just outside the produce room with boxes of catelope on it. So i pushed it into the grocery section 3 aisles in and left it.
Watch the cameras and hes just scratching his head like "wat?"
Side story all the sections got signs taped onto there push carts, I write "HIJACKED BY BEVERAGES" when i have to do the drink aisle and tape it over the departments sign.
[b]Employees buying shit[/b]
Our dairy guy bought two loafs of italian bread today, when he was paying attention to the cashier i slid the bread off to the side and hid it under the next register station. He then proceeds to look where the bread was and countine with the transaction then sign the receipt saying he got the discount. After he is like (Exact words)
Him: were bread?
Cashier: I dunno you put it down.
Him: were you put bread (Smiling)
Cashier: wasnt me
Him: I know (looks where i hid it and starts laughing)
So after working at my Grocery for around 6 months and constantly asking if we had any job openings at the Starbucks (Owned by the Grocery), some new hired kid who initially works up front as Service with me and has been there for around a week gets moved over to the Starbucks and now just sits there doing fuck all for his shift.
I'm pretty sure my manager doesn't like me for some reason, I'm only getting 6 or 7 hours a week now and they're the worst possible hours for me (Friday, Saturday or Sunday, and ONLY the nights)
I guess I should be glad that I haven't really worked a retail job myself, but some of these stories are funny as hell.
This isn't a "working retail" story, as I obviously wasn't working, but reading through these stories reminded me of it and I guess it is sort of relevant.
It was around 11 PM one night and me and my friends decided to go get some beer and go back to our hang-out place. I drove us there, being the only guy with a vehicle and we went inside. Everything was pretty normal, we got the booze and went to go pay. I stood at the back of the line with my friends infront of me, when I noticed a dude come stumbling into the store.
When he came inside, he noticed me and did a really awkward half-sprint towards me, and stopped about two feet infront of me and stared at me. I raised an eyebrow, and he gave a little chuckle. Then, completely randomly, he asked:
"Was that you that just laughed just now?" In a really drunk voice, and his breathe smelled like some really shitty beer.
I told him it wasn't, and then he told me he was sure it was me. He turned around, stumbled towards some of the coolers in the back, and knocked over a display case of those little sample bottles. It hit the floor and the bottles rolled all over the place. He sprawled face first on the floor, and didn't move. The cashier, myself and my friends all just stared at him for a few seconds, before the cashier got on the phone with the cops. We paid for our booze and just left.
I didn't see him get up in the five minutes between when he fell over and when we left. Weird shit.
I can only imagine how many customers come into stores drunk.
So I don't actually have any stories myself that I can remember (I work as a cashier at our local shopping centre), but my buddy works in the Fruit and Veg section, and constantly gets talked to by this hardcore Christian man, who apparently rants on and on about how atheism is sinful and evolution is wrong and all that. Just out of spite, my buddy's brother, who works as a higher up, constantly argues with him about this, getting him into an angry mood, where he threatens never to come back.
And of course, he's there the next day just to argue and convert again. Interesting guy, from the sound of it.
Are Delivery + cashier considered Retail?
[editline]1st February 2012[/editline]
Ca 10 years ago I had a job which required me to drive around and lift refrigators to people who ordered them. I remember once a old man chased me down the road cause I lost the refrigator on the ground. But thats really the only thing I remember from this retail job.
[QUOTE=sltungle;34440474]Indian customers come off as very rude to me even when they just ask how to locate something, however I think it may be a cultural or language barrier and not something that's intentional. Think about it, if you learn another language you don't necessarily learn how to POLITELY ask for things, all you learn is, "where is the toilet?", "how much is a meal?" etc. You don't learn how to be polite about it, you just learn how to get your message across.
Then again, maybe they are intentionally rude - I dunno.[/QUOTE]
But then at the same time when you learn a foreign language, isn't one of the first things you learn to say please and thank you?
Rude people can just ruin a day in retail, customers attitudes make all the difference to whether I'm going to have a good day or not.
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