[QUOTE=CrispexOps;32379487]The best part of ANY job: Closing time. That's sarcastic. You'd think closing would be the best part because you get to go home, right?
[/QUOTE]
One time I was just shutting the door at 10:55 after all the customers had left, and this guy tries to come in saying "You aren't closed yet, you still have 5 minutes!" and I said by my watch it's 11pm (I put it forward by 5 minutes, to get the rest of the customers out on time) and he said he was going to come back tomorrow and make a complaint.
I don't think he did though.
Another day on a night when we were dead as hell, the same guy came looking round for his wife, I said I hadn't seen her come in all night (Which I hadn't)
The next day apparently the alarms went off, two managers got called along with police, it turned out the guys stupid bitch of a wife had gone into the womens toilets and fallen asleep, and no one responded when we shouted in the toilets.
[editline]20th September 2011[/editline]
Also we have a new creepy old guy!
He sort of just stands behind you and says nothing.
When I was talking to one of my favorite customers (Her and her husband are really nice and don't treat the staff like shit) he took coins out of the pusher that she was playing on, leaving us both speachless, he sort of had a stupid grin on his face and then walked off.
If/When he gets banned does it mean we'll get another creepy old guy?
We get people like that all the time. This one guy comes in and buys nearly all the cat litter, every week.
my grocery store has some mildly drunk guy that buys beer almost daily and he likes to talk to other customers and freak them out
oh and every Saturday morning some old alcoholic fat lady buys like 5 bottles of wine
I love working at RadioShack. We had an old lady come in that tried to return a VHS head cleaner. She claimed it didn't work (Which is bullshit because it was her VCR, not the cleaner's fault). I told her I couldn't take it back because it's a disposable item. She told me "Well, that's your problem.". I literally laughed in her face and said "No it's not. You used it. I can't take it back." She told me how she was going to report us to the local chamber of commerce because "this is bullshit and your receipt says i can return anything within 14 days". I told her to bitch at my manager if she wanted anything other than a store credit. She proceeded to stomp out and almost break the door on the way out. Old people can be such babies.
[QUOTE=Jimmy422;32384387]I love working at RadioShack. We had an old lady come in that tried to return a VHS head cleaner. She claimed it didn't work (Which is bullshit because it was her VCR, not the cleaner's fault). I told her I couldn't take it back because it's a disposable item. She told me "Well, that's your problem.". I literally laughed in her face and said "No it's not. You used it. I can't take it back." She told me how she was going to report us to the local chamber of commerce because "this is bullshit and your receipt says i can return anything within 14 days". I told her to bitch at my manager if she wanted anything other than a store credit. She proceeded to stomp out and almost break the door on the way out. Old people can be such babies.[/QUOTE]
What store # / District # do you work at?
Radioshack returns are supposed to be 30 days, not 14. And last time I checked we have to take it back even if it's been used as long as there's no damage to it.
Or are you a franchise store?
[QUOTE=CrispexOps;32383982]We get people like that all the time. This one guy comes in and buys nearly all the cat litter, every week.[/QUOTE]
You need to tail him home some day when you aren't at work. Just sit in the store waiting for him, and follow him home.
I couldn't imagine someone needing that much litter for even 100 cats.
[media][URL]http://www.youtube.com/watch?v=tx-8xgPnLBE[/URL][/media]
Or not.
[QUOTE=Jimmy422;32384387]Old people can be such babies.[/QUOTE]
It's because of the way age is explained to kids which is almost always misunderstood.
Kid: "Mommy, what happens when you grow old?"
Mom: "Well, sweetie, people treat you special n' nice because you aren't as strong as you used to be when you grow old."
Mom is thinking of: health care
Kid is thinking of: Everyone and everything helping them 1st priority
And unless someone corrects them or they get educated about it in time, the kid's vision carries over into elderhood and they get all pissy about every single thing that goes wrong because they literally think the world revolved around them.
Also, I have a story to share, not as an employee, but as a customer!
So I'm at gamestop at midnight picking up my pre-order of SSBB. So me and my father drive up around 2 hours early and we greet the employees (and the manager) asking them how long until the store would open. At least two other customers stared at us and asked us "Why aren't you opening the place?"..."Maybe because we don't work here?". When the store finally opened, everyone cheered and everyone in the back had the best "oh shit" look on their face. When it's finally nearly my turn, some customer pushes up in front of us and asks for his copy. The guy goes well is it your turn in line? The customer goes yes it is. The guy goes no it's not. The customer says that's no need just give me my game and i'll go. the guy goes red-faced and says no you have to wait in line not everyone else. the customer says no, i cut in front of them, it's my turn. The manager eventually comes up and cuts in front of the customer and says oh, I cut in front of you, it must be my turn now. The customer then left the store in apparent anger.
Oh and their receipt printer decided to break at the same time everyone marched in for their SSBB copies. I still feel slightly apologetic for them even though I did nothing bad.
You people might want to check [URL="http://clientsfromhell.net/"]Clients from hell[/URL].
Stories from designers dealing with tasteless customers.
[QUOTE=commandhat;32384727]It's because of the way age is explained to kids which is almost always misunderstood.
Kid: "Mommy, what happens when you grow old?"
Mom: "Well, sweetie, people treat you special n' nice because you aren't as strong as you used to be when you grow old."
Mom is thinking of: health care
Kid is thinking of: Everyone and everything helping them 1st priority
And unless someone corrects them or they get educated about it in time, the kid's vision carries over into elderhood and they get all pissy about every single thing that goes wrong because they literally think the world revolved around them.
Also, I have a story to share, not as an employee, but as a customer!
So I'm at gamestop at midnight picking up my pre-order of SSBB. So me and my father drive up around 2 hours early and we greet the employees (and the manager) asking them how long until the store would open. At least two other customers stared at us and asked us "Why aren't you opening the place?"..."Maybe because we don't work here?". When the store finally opened, everyone cheered and everyone in the back had the best "oh shit" look on their face. When it's finally nearly my turn, some customer pushes up in front of us and asks for his copy. The guy goes well is it your turn in line? The customer goes yes it is. The guy goes no it's not. The customer says that's no need just give me my game and i'll go. the guy goes red-faced and says no you have to wait in line not everyone else. the customer says no, i cut in front of them, it's my turn. The manager eventually comes up and cuts in front of the customer and says oh, I cut in front of you, it must be my turn now. The customer then left the store in apparent anger.
Oh and their receipt printer decided to break at the same time everyone marched in for their SSBB copies. I still feel slightly apologetic for them even though I did nothing bad.[/QUOTE]
Some managers are just plain awesome
[editline]19th September 2011[/editline]
[QUOTE=exeanimator;32384758]You people might want to check [URL="http://clientsfromhell.net/"]Clients from hell[/URL].
Stories from designers dealing with tasteless customers.[/QUOTE]
The main point of this thread, bro, is for the working class of FP to share their stories.
I remember some lady wanted to buy her stuff with cash and it was $40, so I expected two twenties, but I was wrong, she gave me 40 SINGLE DOLLAR BILLS.
That's not bad but its also not a joy to count when a line of customers that are ready to pay for their purchase is starting to form.
I had to count and re-count and had another employee count for me just to make sure I got it right and it was $40.
Back when I worked in the electronics section of walmart they'd always put me on midnight release shit.
Some of the kids in there make me want to slap them and their parents, who don't do shit about how their child behaves
[QUOTE=Saza;32386151]Back when I worked in the electronics section of walmart they'd always put me on midnight release shit.
Some of the kids in there make me want to slap them and their parents, who don't do shit about how their child behaves[/QUOTE]
We have this mother and son that comes in. The mother is the nicest person you'd ever want to meet, but she really overlooks how her son acts. He's autistic or some shit like that, and he tore open 3 large bags of chips and spilled them on the floor.
Here's why I got pissed:
-I just got done stocking the chips now I need to put up 3 more bags.
-The kid started stepping on the fucking chips making cleanup 10x more time consuming.
I fucking hate children in my store.
We just got in some stuff for christmas, and among them are learning toys for small children. My First Laptop type shit. And naturally they're within reach of the little fuckers. And if they aren't, their parents pull them down for them.
Then the child proceed to sit in the middle of the floor and beat the ever loving shit out of the keyboard because FUCK IT. We can't fucking take it from them because then they'll start crying and the parents get angry with us, and we can't tell the parents to take it away from them because they're fucking idiots that don't understand the concept of "It isn't yours why did you give it to your child".
I had a woman pay for $220 worth of goods with 1 and 2 dollar coins.
I have never known counting to 220 to be so hard.
When I worked at Wendy's, this woman came through and paid for a $30 order...in nickles and pennies. Is it REALLY that hard to take that shit to a Coinstar?
[QUOTE=CrispexOps;32387490]When I worked at Wendy's, this woman came through and paid for a $30 order...in nickles and pennies. Is it REALLY that hard to take that shit to a Coinstar?[/QUOTE]Or the bank really. They'll do it for free if you have an account with them.
I had a guy pay $80 in fives once, he worked for chuck e cheese's, which would explain a lot.
Actually, if there is one thing, one very single thing I wish, and pray for each night, that people would do, is this:
Read the fucking signs above the aisles. They tell you everything in the aisle, and if it's in that general category, it's safe to assume a particular item will be located down there.
What I like to do, is sneak in insults. This guy asked me one time, "Hey man, where's your peanut butter at?" I looked at him and said, "See that aisle down there, aisle 8, the one that says "Peanut Butter" on the sign?" "Yeah man, thanks!"
Was that so fucking hard?
I work at a supermarket. And I have this woman who has one of those scooter things for people who can't walk. She always has to go though this one register due to this. Which I'm fine with.
But she NEVER has enough money for what she wants to buy. Every time. And it's generally by quite a bit. Last time it was almost $10.
She bugs me.
Then there's these two guys the other day that both wanted to pay. One by cash and one by card. And they were both forcing me to take the money and card. I had no idea what to do.
I eventually took the cash but they laughed at my confused expression. They mentioned that I looked flustered.
I blushed and they went away.
I have a question for y'all, since you're all being overly optimistic about your customers and so forth.. What was the most amazing customer you've ever had? Just curious.
I'll have to fill in later on my experiences as a waiter when I don't have a paper due in 4 hours, but as an example of the stupidity of my job, on this past Saturday night, I worked from 4PM until 1AM (taking tables until 9:30), which means no sitting down or standing around for the majority of 9 hours, and only pulled out $120. Not bad true, but for scale, I worked this Monday night for 6 hours (taking tables for 3 hours) and made $100, and probably only had half as many customers. Logic does not fit into this situation in case you were wondering.
Oh, a highly relevant story came to mind while writing my essay. Table of 6, all hispanic with super minimal English skills. Not bad people by any means, but they just did not understand restaurant concepts, yes there are multiple kinds of salads and dressings, yes there are multiple temperatures for steaks, no you are not my only table, no you can't share 3 drinks for 6 people, yes refills are free, yes chicken tenders are like McDonalds chicken nuggets, [B]side dishes[/B], and of course decent tipping. After they paid the bill the whole family waited near the kitchen exit for me to stop by to say how grateful they were for my service, and they really meant it, and to hand me my big $5 tip for over an hour of waiting and a $90 check. Not even close to my worst, but it certainly stands out.
[QUOTE=Linkage;32387325]I had a woman pay for $220 worth of goods with 1 and 2 dollar coins.
I have never known counting to 220 to be so hard.[/QUOTE]
Make a stack of 10 or 20 coins, and see how many stacks of the same height can you get. Then add the remaining coins tha you can't use to make a stack. Easy.
[QUOTE=themodtester;32388873]I have a question for y'all, since you're all being overly optimistic about your customers and so forth.. What was the most amazing customer you've ever had? Just curious.[/QUOTE]
On the Release date of the Evo 3D, we had been taking preorders prior to it, I had some guy, a successful lawyer or something by the looks of it, preorder one and come back to get it the next day.
Usually if customers are nice to me, I go above and beyond to make sure I help them out and get everything set up. This guy was great. Not only did he buy the phone AND get a case and other things for us (attach is really important to us, our DM is always on our ass about it), but when it was all said and done he went to shake my hand and tipped me $20.
[editline]20th September 2011[/editline]
[QUOTE=notrabies;32389037]I'll have to fill in later on my experiences as a waiter when I don't have a paper due in 4 hours, but as an example of the stupidity of my job, on this past Saturday night, I worked from 4PM until 1AM (taking tables until 9:30), which means no sitting down or standing around for the majority of 9 hours, and only pulled out $120. Not bad true, but for scale, I worked this Monday night for 6 hours (taking tables for 3 hours) and made $100, and probably only had half as many customers. Logic does not fit into this situation in case you were wondering.
Oh, a highly relevant story came to mind while writing my essay. Table of 6, all hispanic with super minimal English skills. Not bad people by any means, but they just did not understand restaurant concepts, yes there are multiple kinds of salads and dressings, yes there are multiple temperatures for steaks, no you are not my only table, no you can't share 3 drinks for 6 people, yes refills are free, yes chicken tenders are like McDonalds chicken nuggets, [B]side dishes[/B], and of course decent tipping. After they paid the bill the whole family waited near the kitchen exit for me to stop by to say how grateful they were for my service, and they really meant it, and to hand me my big $5 tip for over an hour of waiting and a $90 check. Not even close to my worst, but it certainly stands out.[/QUOTE]
Wow what, $5?
I would have tipped at LEAST $9 if your service was adequate and $12-18 if it was good.
A $5 is an insult for a $90 cheque.
[QUOTE=themodtester;32388873]I have a question for y'all, since you're all being overly optimistic about your customers and so forth.. What was the most amazing customer you've ever had? Just curious.[/QUOTE]
I work pizza delivery. My pizza place allows internet orders, which you can choose to pay with cash or credit at the end. Normal call-in credit cards we process normally on our machines and they allow a tip line on the reciept, where we can punch in tips at the end of the night.
Internet ones process it at the website level though, so you can't tip on an internet credit card unless you have cash.
Anyways, I was delivering a pizza to place about 5 min away that was an internet credit card delivery. I go to the door, and the lady there tried to put a tip on the internet reciept.
I let her politely know that internet orders are cash-only tips, which she tend proceeds to apologize and give me about two bucks as that is all she had on me. No biggie I think - the house wasn't that far and I tend to expect that kind of reaction for internet deliveries (though most people say they don't have cash on them at all).
However this lady about 30 minutes later drives up to our pickup window and asks for me. Surprised, I show up and she goes,
"I'm so sorry I couldn't tip you properly before! I really respect pizza drivers and didn't want you guys to think I was a bad tip or anything!!"
And then she gave me $5 :D
Only time I've ever had a customer "deliver" a tip to me :v:
-----------------
Speaking of closing, its the worst when doing pizza delivery. Because closing orders aren't just an 5-10 minute inconvienced where you have to reclean everything, its me having to drive all the way up to some guy's house and back again.
And the worst part about it? 80% of deliveries past 11 or so (and hour before close) will all be terrible tips or no tip at all - aka people who don't understand concepts of gratuitity for a service or understand concepts like curtosy to not order so close to close (if its really pushing the wire).
So most of the time, especially if its a last minute order, I'll just not give a shit about the quality of the food. Jumbled, uncut properly, sitting out while I clean, etc. Because you just took 20-30 minutes off my time I was planning on heading home to bed while most of the time getting a lousy tip. And because I know you can't call back and ask for a re-order, as we'll be closed and our lines turned off.
These people are also the customers who you can tell are stupid - they'll order two identicle 20oz drinks instead of a 2LT. A 2LT cost $2.20 (and you get more), while the 2 20oz's cost $3... people like that you just know you aren't getting a good tip.
The only time I won't treat your food like shit on a last minute delivery is if I know I'm delivering to a place that tends to tip or if I know the person ordering tips. Or, if a person says they'll tip X amount for the order ($5 and I forgive you for anything :p ). That way know I'm not getting totally screwed and getting out an hour or half hour later than normal for nothing.
Fucking old people. My manager is helping an elderly woman get batteries and the husband looks at me and says
You know that battery store?
-Batteries Plus?
No the battery store right over there
-Yes batteries plus...
Whatever. I took my mechanical monkey there for them to fix it and the guy came back a minute later saying he couldn't turn it off!
-heh.
I have a mechanical cat too. I should take it in there and ask them to take a look at my pussy
I literally facepalmed and walked away. His wife was so angry with him.
This one's from [url]www.notalwaysright.com[/url]
Operator: “Hi. We are calling from [company]. Would you have some time to take part in a survey about Ireland?”
Customer: “No, I can’t take part. I’m just a burglar here.”
Operator: “Oh, okay…we will try again some time.”
The one thing I like about working at kroger is if a customer tries to pay with a shitload of coins we can tell them to fuck off and use our coinstar machine
[QUOTE=smeismastger;32338125]I work in a small shop of the electronics-recycling company, which is inside this long building with all the storages, recycling facilities etc. Generally a good workplace with generally good people to work with.
Before I begin I need to tell you a bit of the background for you to fully understand, people go a bit crazy when they work here long enought. And different people have different ways of dealing with it. And I am no exception to that unspoken rule. In the small shop I work with other fellow who has been about 2 years here, he claims to have practiced several martial arts which he is especially good at when fighting against himself, wants to become God, and says that he was a general in the army. Makes occasionally weird noises while making extremely twisted faces.
Then we get the two other guys who come from the recycling side to bring us stuff and just generally talk with us (and browse the internet with out computers). The other one is a fucking computer wizard to the extreme. And the other one wants to go back in time when Scandinavia was feared and respected, as a viking.
And me? Oh, I am communist, facist, natzi, muslim, and extreme-buddhist.
We are brought the most bizarre stuff from time to time, old clocks, Amiga's, 'futuristic' clocks from the 80's, Commondore 64's (we have tons of those). We fix them the best we can, we test them if we can, and put them on the shelfs. So you can imagine what happens when our boss brings a box (saying "there ya go, you bloody commie") that has a Soviet-Era Officer's cap and a Flag of the Soviet Union.
While my co-worker is on a coffee break, I put the cap on, hang the flag on the wall, behind the counter I am positioned at. And put the Soviet Anthem playing on the computer. Mind you, this was supposed to be something to make my co-worker choke on his coffee when he comes back.
However before he arrives, a customer walks in.
So you can probably imagine the expression of the black wind-jacket wearing man on his 60-70's when he opens the door while looking down, watching the little step. Hears the music, and looks up.
And the first thing he sees is a vigorous man,
with a Soviet-Officer cap on his head,
with a Soviet Union's flag hanged on the wall behind him,
who then proceeds to greet him by saying
"COMRADE! WELCOME TO THE PEOPLE'S USED ELECTRONICS SHOP!"
He freezes on the spot, just looking at me.
What felt like a several minutes, he just looked at me as I proudly smiled, with this dumb-founded, confused, surprised,-mixed expression of his.
He slowly turns around
and closes the door behind him
I didn't have long to think about what just happened before my boss opens that same door clearly wondering what the hell the customer had stood there for, and practically explodes into laughs as he sees the scene. Then my co-worker arrives clearly wondering what the laughing and the music is about, sees my boss, then me wearing the cap, and the red flag on the wall. Nearly choking on his coffee laughing, he tells me "You crazy son of a bitch"
Since the boss was a humorous guy too, no consequences were suffered.[/QUOTE]
please move your entire shop to my area
I work at Halford's in the UK, the car and bike place and I fit bulbs and batteries and that kinda shit.
Anyway, at about 10 minutes to our closing time a guy comes in needing a headlight bulb fitted and I have to do it which wouldn't usually be a problem. So I check his headlights and that, and I see which bulb is out, and [I]point out exactly which bulb it is[/I] before proceeding to replace the headlight.
It was a bit of a pain to do but I did it eventually, got him to test the headlights and it was still out. Note that by this point it was 3 minutes to closing and shit was all getting locked up. I tell him it must be a fuse problem or something so he proceeds to tell me to replace the other [I]working[/I] headlight. I tell him there's no need and that there will be a second fitting charge with that and he tells me to do it anyway. So I do that and surprise surprise the other headlight still isn't working. I get one of my colleagues to check it as well and he confirms that it's probably a fuse or something.
I now tell him that we need to close as it's nearly five minutes past close and he says fine and we go to the till. I log in and scan everything etc etc and I tell him the price and he starts kicking up a fuss. He then says, and this is the important part:
[I]"I don't think I should have to pay for two fitting charges because I came in here with two working headlights and I'm leaving with one."[/I]
I just looked at him like [B]WHAT[/B] and my manager made him chill the fuck out and he paid for two anyway. The thing was, everyone in the store now was cool with it because he made no fucking sense. If he was having a headlight bulb replaced, how did he come in with two working headlights?
That fucking douche ruined my day and just made me feel like a fucking mug.
Dick 'ead
My dad used to work at Army Navy Outdoors and one time an old man came with a seeing eye pony and he walked around the store for about 20 seconds when the pony just started shitting all over the floors. The old man and the pony left right after and everyone working was so confused.
My dad's also had to deal with countless shoplifters and stupid rednecks. Apparently one time someone bought police look-alike gear to impersonate a police officer so that he could gain entry into someone's house and then murder them.
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