[QUOTE=AshTR;24227578]Shop is the 24/7 redemption. Would be nice if everyone else would shut up about this since it's been said over and over so many times.[/QUOTE]
too bad it costs far too many PTZ to buy anything for free off the shop (such as over 50,000 PTZ for a single game).
Anyone got a confirmation for the past redemption? Still haven't gotten mine.
[QUOTE=QuickSnapz;24221636]Q. Why is lockerz shit?[/QUOTE]
Because you are expecting too much. You must remember that this is still a business at the end of the day and no business is going to make money doing what you want it to.
[QUOTE=Jamie932;24224109]A. Because they do not listen to community requests/inputs.[/QUOTE]
If you have any ideas/suggestions/complaints send them on to me and I will get them sent up and acted upon.
[QUOTE=Keithoms;24241145]Because you are expecting too much. You must remember that this is still a business at the end of the day and no business is going to make money doing what you want it to.
If you have any ideas/suggestions/complaints send them on to me and I will get them sent up and acted upon.[/QUOTE]
Do you seriously work at LOCKERZ? If so...
Revert SHOP back to the way it was before. I bet you had more sales then.
Also, we need more payment options in shop. Allowing a Credit Card to purchase something in SHOP would really make me consider using it.
We also need more Z-List exclusive redemptions.
Oh and since you are part of facepunch, ask about a facepunch exclusive redemption.
Suggestion:
Trash the wallpaper idea.
It's so obvious that lockerz is trying to milk it's community - the desperate teenage+younger cash cow.
Stop redirecting the login to the shop screen.
[QUOTE=Keithoms;24241145]Because you are expecting too much. You must remember that this is still a business at the end of the day and no business is going to make money doing what you want it to.
If you have any ideas/suggestions/complaints send them on to me and I will get them sent up and acted upon.[/QUOTE]
1) You need to work on getting redemptions to an acceptable level. Currently its impossible to be able to get anything because:
A - You dont live in the USA or
B - You are a tad slow at typing in your details.
Perhaps automatically get details from users or something.
2) You now need at least 5 redemptions for international users because you had at least 5 redemptions for SHOP before it was possible for us to buy anything.
3) Revert shop prices. I mean seriously... Its impossible to get anything.
4) Tell users how you actually determine cheaters. I know many people who have been classed as cheaters without doing any cheating.
Suggestion:
Make it cost (much) less PTZ to buy something from the shop, currently it costs an arm and a leg.
[QUOTE=Steak;24241209]Do you seriously work at LOCKERZ? If so...
Revert SHOP back to the way it was before. I bet you had more sales then.
[b]May have had more sales, but those would have been more sales at low, to minimal profit.[/b]
Also, we need more payment options in shop. Allowing a Credit Card to purchase something in SHOP would really make me consider using it.
[b] Credit cards are usable through shop, you can use them with PayPal without needing to sign up. Although, more payment options are coming soon. [/b]
We also need more Z-List exclusive redemptions.
[b] I cannot give specifics, but redemptions will be coming [i]a lot[/i] more frequently, there will be wayy more chances to redeem in future. [/b]
Oh and since you are part of facepunch, ask about a facepunch exclusive redemption.
[b]No can do, sorry [/b]
[/QUOTE]
[editline]07:37PM[/editline]
[QUOTE=snuwoods;24241305]Suggestion:
Trash the wallpaper idea.
It's so obvious that lockerz is trying to milk it's community - the desperate teenage+younger cash cow.
Stop redirecting the login to the shop screen.[/QUOTE]
The wallpaper idea is working well, and people who purchased it initially were entered into a redemption that still had cash prizes and vouchers left after over an hour into the redemption. That is a good thing. Plus the extra PTZ don't hurt.
[editline]07:43PM[/editline]
[QUOTE=Jamie932;24241411]1) You need to work on getting redemptions to an acceptable level. Currently its impossible to be able to get anything because:
A - You dont live in the USA or
B - You are a tad slow at typing in your details.
Perhaps automatically get details from users or something.
[b] As i said above, redemptions will be becoming far more frequent than before, with far more chances to redeem. There will be a lot more international redemptions.[/b]
2) You now need at least 5 redemptions for international users because you had at least 5 redemptions for SHOP before it was possible for us to buy anything.
[b]Now that SHOP is open, SHOP based redemptions are now accessible to users located in the 12 extra SHOP countries.[/b]
3) Revert shop prices. I mean seriously... Its impossible to get anything.
[b]At the end of the day, Lockerz is a business, and SHOP is an E-Commerce venture. You don't see Amazon, NewEgg etc handing out freebies. You can still get massive discounts using PTZ.[/b]
4) Tell users how you actually determine cheaters. I know many people who have been classed as cheaters without doing any cheating.
[b] I cannot tell you how Lockerz determines cheaters, but there are very occasionally mistakes. I must stress that these are very rare and if someone is said to have been caught cheating, 95% says that they actually have. You have to take this up with Lockerz if it happens to you.[/b][/QUOTE]
So can you prove you work at lockerz? Like a picture of you in the office or something?
If so that would be cool, our first facepunch lockerz employee.
Also, Sarcous has an alt, you should cancel his orders and send his shit to me.
[QUOTE=E1025;24241508]Suggestion:
Make it cost (much) less PTZ to buy something from the shop, currently it costs an arm and a leg.[/QUOTE]
SHOP isn't intended for freebies, that is the redemption. SHOP is intended for receiving massive discount's using your PTZ for purchasing things you may have been purchasing online anyway.
[editline]07:46PM[/editline]
[QUOTE=Steak;24241974]So can you prove you work at lockerz? Like a picture of you in the office or something?
If so that would be cool, our first facepunch lockerz employee.
Also, Sarcous has an alt, you should cancel his orders and send his shit to me.[/QUOTE]
I don't technically 'work' for Lockerz, but I work with them in their Advisory Board, am meeting with them in person in October, and have done consultation work with them regarding certain upcoming features.
For proof, ask Benji, he knows and confirms this every time it comes up.
[QUOTE=Keithoms;24242009]SHOP isn't intended for freebies, that is the redemption. SHOP is intended for receiving massive discount's using your PTZ for purchasing things you may have been purchasing online anyway.
[editline]07:46PM[/editline]
I don't technically 'work' for Lockerz, but I work with them in their Advisory Board, am meeting with them in person in October, and have done consultation work with them regarding certain upcoming features.
For proof, ask Benji, he knows and confirms this every time it comes up.[/QUOTE]
Don't worry, I believe you.
Can you PM me some info on this Advisory board? I think I sent them an email asking them about it one time and they said it was full or something. Can you give me the details? (in pm)
Also, will there be more x3 PTZ for videos watched?
[QUOTE=Steak;24242140]Don't worry, I believe you.
Can you PM me some info on this Advisory board? I think I sent them an email asking them about it one time and they said it was full or something. Can you give me the details? (in pm)
Also, will there be more x3 PTZ for videos watched?[/QUOTE]
Em if there is anything of which I am allowed to tell you, it is thread worthy so just ask away here.
For the video PTZ, that is currently the purpose of the Wallpaper.
Can you tell me when a redemption will happen? (secretly)
(secretly) no.
He probably doesn't even know, probably only the really high ups know.
anyways, got this like 2 weeks ago
[img]http://filesmelt.com/dl/crackdown.jpg[/img]
What's the problem making SHOP actually international?
Kinda sucks that you can't get into SHOP redemptions.
[QUOTE=Kite_shugo;24243142]He probably doesn't even know, probably only the really high ups know.
anyways, got this like 2 weeks ago
[img]http://filesmelt.com/dl/crackdown.jpg[/img][/QUOTE]
Nice, well done!
[editline]08:47PM[/editline]
[QUOTE=Hattiwatti;24243189]What's the problem making SHOP actually international?
Kinda sucks that you can't get into SHOP redemptions.[/QUOTE]
Well, each country has it's own set laws, regulations, taxes, shipping services and general costs. To make the entire shopping experience as smooth as possible, this all has to be worked out, tested and made as user friendly as possible before that country can be added to shop. Doing this with hundreds of countries is time consuming so it is being done gradually.
Hey could you go more in-depth on that advisory board thing? How can I become one? What do you do? Can you recommend me to be an advisory board member to them? Etc?
Isn't the motto of Lockerz
"Watch cool stuff, get cool stuff"
Yeah right. I haven't got anything.
Seriously you guys make it impossible to get anything in a redemption unless you actually use cheats. I bet 80% of all the claimers in the Redemptions used Hotkeys or LRC. Or something else.
[QUOTE=Keithoms;24241792]You can still get massive discounts using PTZ.[/QUOTE]
[img]http://uppix.net/c/c/0/e5ceea773894d117477ff756bc11b.jpg[/img]
Ha ha, sure.
[b]Questions directed at Keithoms:[/b]
Why did Lockerz stray away from the "free" side of things? I remember when I first joined Lockerz the redemptions were all that mattered. Now redemptions are put aside by the shop and videos. This is understandable - as you do wish to make a profit - but does Lockerz not gain quite a big income from the thousands of page views it receives each day?
And as a suggestion - could you make the site more Internationally friendly? For instance, in 'My Account', it accepts a 2 digit State/Province. For most of us international countries, we need more room to write ours. In the SHOP, all the prices are in USD. Could you not detect the users location and set the site up accordingly?
Also one more question - I became a Z-Lister at the beginning of March this year. This was before Lockerz changed the prize to something which nobody even knows about yet (!?). I have yet to receive my T-Shirt, and I know many others on Facepunch who also have not received theirs. Is there a reason for this and could I debate my case to somebody at Lockerz? I've emailed them over 4 times regarding the issue, but all I get is an automated response. This is another thing which Lockerz could improve - Customer Service.
Also, thanks for your earlier replies.
[QUOTE=Jamie932;24248974][b]Question directed at Keithoms:[/b]
Why did Lockerz stray away from the "free" side of things? I remember when I first joined Lockerz the redemptions were all that mattered. Now redemptions are put aside by the shop and videos. This is understandable - as you do wish to make a profit - but does Lockerz not gain quite a big income from the thousands of page views it receives each day?
And as a suggestion - could you make the site more Internationally friendly? For instance, in 'My Account', it accepts a 2 digit State/Province. For most of us international countries, we need more room to write ours. In the SHOP, all the prices are in USD. Could you not detect the users location and set the site up accordingly?
Also one more question - I became a Z-Lister at the beginning of March this year. This was before Lockerz changed the prize to something which nobody even knows about yet (!?). I have yet to receive my T-Shirt, and I know many others on Facepunch who also have not received theirs. Is there a reason for this and could I debate my case to somebody at Lockerz? I've emailed them over 4 times regarding the issue, but all I get is an automated response. This is another thing which Lockerz could improve - Customer Service.
Also, thanks for your earlier replies.[/QUOTE]
I'm no LAB member, but these are just my opinions:
1. Lockerz is a business, regardless of how much money they make, it's still in their best interest to save and make more money, so whatever shit they can squeeze out that gets them more money, they'll probably do, example being this new wallpaper stuff. As for straying away from the free side of things, SHOP items can be/are 'free', it's just that their point schemes are stupidly unrealistic.
2. As for international shipping, usually all they'll need is the country and postal code, provided you've put in the correct street address. My state has 3 letters (NSW), and my Z-list shirt shipped fine, the postage slip just said NS under the state field.
3. Keith can answer the stuff about new prizes.
[QUOTE=Keithoms;24243022](secretly) no.[/QUOTE]
suggest Steam games as prizes or redemptions.
Oh and could you tell us how many people have a Lockerz account and if possible how many are accounts are active?
What are your perks?
[QUOTE=Jamie932;24248974][b]Question directed at Keithoms:[/b]
Also one more question - I became a Z-Lister at the beginning of March this year. This was before Lockerz changed the prize to something which nobody even knows about yet (!?). I have yet to receive my T-Shirt, and I know many others on Facepunch who also have not received theirs. Is there a reason for this and could I debate my case to somebody at Lockerz? I've emailed them over 4 times regarding the issue, but all I get is an automated response. This is another thing which Lockerz could improve - Customer Service.[/QUOTE]
I want this question answered the most. Where's my shirt? :frown:
I've completely forgotten about the T-Shirt. LockerZ never answered when I asked about it. I've been a Z-lister since March too, before they changed the prize.
Q: Why have LOCKERZ bullshitted their way out of 24/7 Redemptions? And if you say SHOP, I will fucking explode.
[QUOTE=codenamecueball;24259796]Q: Why have LOCKERZ bullshitted their way out of 24/7 Redemptions? And if you say SHOP, I will fucking explode.[/QUOTE]
this, shop is fucking garbage.
50K PTZ for a 20$ game?
Fuck off please.
[QUOTE=codenamecueball;24259796]Q: Why have LOCKERZ bullshitted their way out of 24/7 Redemptions? And if you say SHOP, I will fucking explode.[/QUOTE]
Shop kinda is a 24/7 redemption, everything can be free if you can be fucked, but it's just another money making gimmick
[QUOTE=Jamie932;24248974][b]Questions directed at Keithoms:[/b]
Why did Lockerz stray away from the "free" side of things? I remember when I first joined Lockerz the redemptions were all that mattered. Now redemptions are put aside by the shop and videos. This is understandable - as you do wish to make a profit - but does Lockerz not gain quite a big income from the thousands of page views it receives each day?
And as a suggestion - could you make the site more Internationally friendly? For instance, in 'My Account', it accepts a 2 digit State/Province. For most of us international countries, we need more room to write ours. In the SHOP, all the prices are in USD. Could you not detect the users location and set the site up accordingly?
Also one more question - I became a Z-Lister at the beginning of March this year. This was before Lockerz changed the prize to something which nobody even knows about yet (!?). I have yet to receive my T-Shirt, and I know many others on Facepunch who also have not received theirs. Is there a reason for this and could I debate my case to somebody at Lockerz? I've emailed them over 4 times regarding the issue, but all I get is an automated response. This is another thing which Lockerz could improve - Customer Service.
Also, thanks for your earlier replies.[/QUOTE]
No problem, thank you for being so mature.
Anyway, I will try and answer to the best of my ability.
[quote]Why did Lockerz stray away from the "free" side of things? I remember when I first joined Lockerz the redemptions were all that mattered. Now redemptions are put aside by the shop and videos. This is understandable - as you do wish to make a profit - but does Lockerz not gain quite a big income from the thousands of page views it receives each day?[/quote]
It is pretty much as you said, Lockerz is an enterprise, one which needs to make money. When you first joined Lockerz (Im guessing last year at some point), the member base was low, around 10-100,000 users. This enabled more frequent redemptions. Also there were far less PTZ available, now due to inflation things need to be more expensive.
[quote]And as a suggestion - could you make the site more Internationally friendly? For instance, in 'My Account', it accepts a 2 digit State/Province. For most of us international countries, we need more room to write ours. In the SHOP, all the prices are in USD. Could you not detect the users location and set the site up accordingly?[/quote]
Things are being worked out for this, but it is complicated doing it for every single country on earth. For the state/province field though, it is not really a necessary field for International users. You can just put the first two letters. Prices are in USD currently as that is what Lockerz takes in currently and currency conversion is not at the topmost of current issues.
[quote]
Also one more question - I became a Z-Lister at the beginning of March this year. This was before Lockerz changed the prize to something which nobody even knows about yet (!?). I have yet to receive my T-Shirt, and I know many others on Facepunch who also have not received theirs. Is there a reason for this and could I debate my case to somebody at Lockerz? I've emailed them over 4 times regarding the issue, but all I get is an automated response. This is another thing which Lockerz could improve - Customer Service.[/quote]
Em ok firstly, I am not sure what is going on with the shirts, I will check that for you now and get back to you.
Secondly look forward to a Z-List surprise, cannot tell you what though :)
Finally, here is a tip for contacting Lockerz. If you use the contact form on the website instead of emailing, and pick a RELEVANT topic to what you are asking, you will get your question answered much faster as otherwise you email falls into a subjectless bin which has to be trawled through.
[editline]01:38PM[/editline]
[QUOTE=codenamecueball;24259796]Q: Why have LOCKERZ bullshitted their way out of 24/7 Redemptions? And if you say SHOP, I will fucking explode.[/QUOTE]
SHOP
But seriously, SHOP is exactly what it says on the tin, a shop. A place where you can get your goodies 24/7. But I can say, look forward to a lot more frequent redemptions, both US and International :)
[editline]01:40PM[/editline]
[QUOTE=Errorproxy;24251857]suggest Steam games as prizes or redemptions.
Oh and could you tell us how many people have a Lockerz account and if possible how many are accounts are active?
What are your perks?[/QUOTE]
Aswell as a request for update's on the Z-List shirts, I have sent off a suggestion for Steam prizes too :)
I cannot tell you the exact number of account holders, I personally think it may be around 17 million.
[quote]SHOP
But seriously, SHOP is exactly what it says on the tin, a shop. A place where you can get your goodies 24/7. But I can say, look forward to a lot more frequent redemptions, both US and International :)
[/quote]
I knew you would dodge my question. -1 Respect for LOCKERZ there. They have lied to us and you just pass it on like it never happened.
[editline]01:50PM[/editline]
This sums up our position with LOCKERZ at this moment:
[IMG]http://www.27bslash6.com/images/logo_for_simon_edhouse.gif[/IMG]
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