[QUOTE=Fourm Shark;48038544]I was cleaning the bathrooms and this one guy, the entire time I was in there, was washing his hands and was still doing it until I left.[/QUOTE]
Considering the sheer amount of poo I keep hearing is smeared into the walls that may not have been entirely unreasonable
I worked at Dunkin' Donuts for two years. Let me tell you.
Customers at that place are the fucking worst. Everyone gets entitled when they're at a coffee shop because they have just about unlimited options. If anything goes wrong, it's automatically not their fault, but yours. That's why a lot of people who work there have gotten in the habit of repeating back the components of the order just to confirm each portion, we're literally trying to keep people from fucking up their own orders. The customer usually thinks you're retarded for needing to ask, but they'll also think you're retarded if you get it wrong, so you might as well not have to make a second coffee for them while they're calling you retarded.
A bunch of people think they're really fucking important too, and expect you to recognize them by their fucking car and have their coffee ready for them by the time they get to the counter. I ran into several of these people in my first week, and they still got mad despite I was new, complaining that the other employees hadn't told me about them. We had this one shithead we referred to as Honey Guy (because his order was a small coffee, 2 creams, and 8 honeys holy fuck it's been like five years and I still remember that shit) who came in on my first shift ever. He was this big fat guy with a thick Brooklyn accent, who yelled at me and told me to "burn an image of his car into the back of my eyeballs" because he was not going to tell me his order twice. He was one of those fuckers who would come straight to the front of the line, drop exact change on the counter, and hold his arm outstretched (usually over other customers' shoulders) and we would have about ten seconds to hand him his coffee or he'd throw a fit.
Also, talking about this fat guy kinda brought something up in the back of my mind, so it's time for a PSA. Overweight customers: No one is going to judge you for ordering a lot of food. It's what you want and it helps keep us employed. You don't need to pretend like this is something you never do and that you're spoiling yourself. It's really demeaning to the both of us, which is a shame because overweight guys/girls were often our best customers because they knew exactly what they wanted, were almost always super polite and happy,
Nothing was worse than when people brought their gross kids into the store. That place made me hate kids. First off, I really just wish there was just a rule or a law against letting your kids order for themselves. Ask them what they want on the way to the counter and if they're not sure, don't approach the counter if you're not prepared to order for them. Following food orders from a kid is an [i]ordeal[/i] and I can't stress that enough. But no please plop your shitty five-year-old on the counter that I'm going to have to sanitize now that there's been an ass on it. Encourage him to pick out a dozen donuts so he and I can play "Ummmm ummmm ummmm DAT ONE *awkward finger point in random direction*" "This one?" "No." "This one?" "No." "This one?" "Yes." "How many?" "One." "Great, you have 11 donuts left." Just order your kid a chocolate donut and call it good. It's not going to traumatize him if he doesn't get the special pink Valentines' Day sprinkles he wanted holy fuck.
And that was like... best case scenario. Going down the list we have "kids that want to go behind the counter". I guess these kids must have thought we had some kind of Willy Wonka operation in rear where we were making top secret experimental donut treats because holy shit they wanted to get back there. You know what was there? A dishwashing sink, an ice maker, a freezer, and a mop. There was no magic or whimsy going on back there. We didn't even make our own donuts, they were made at a nearby bakery and then shipped by truck in the morning before we opened (which was always fun when people asked us to make fresh donuts as if we could). But what killed me is that most of these kids didn't ask before trotting behind the counter. We even had a waist-high door that we'd keep locked to keep people from coming behind the counter, and you'd think that would be enough of a deterrent for these kids, but we actually had a few of them crawl between the door and the floor because there was a few inches of space. Of course, of the kids who did ask, they asked their parents rather than anyone who actually worked there. And of course most of those parents would give permission without consulting anyone who actually worked there. So then that puts us in the position of having to be assholes and tell these kids "No, you can't"--as if any of these spoiled fuckers knew the meaning of the words--and having the kid throw a fit or the parent get pissed because we're somehow insulting their parenting skills or whatever the fuck. Like, it's a safety and sanitation concern. There's toasters and knives and people speedwalking to try to complete orders. There's also racks and racks of sweets within easy reach of your walking germ factory's grubby little paws and, speaking from experience, getting parents to pay for something their kid touched, took a bite out of, mushed, or knocked on the floor is like trying to pull teeth.
Jesus you'd be surprised what people don't think they're obligated to pay for. First off were the newspapers. We'd get newspapers every morning and sold them basically at the same price you'd get them from anywhere else. We kept them in this plastic case that we'd put on the counter. It was clear so you could read the headline, and it was open in the back so that the employees can grab someone a paper if they want it. Instead we'd have people who would reach all the way back behind the counter and grab the newspaper out of the back of the case. So you say, "Excuse me sir, if you would like to buy a newspaper I'll be happy to help you at the counter," but they say something along the lines of "Well I don't wanna buy it, I just wanna read it," or just straight up ignore you and take it. Even if people did return the paper afterwards, it was very often unsellable because it was folded up wrong or covered in coffee stains or grease or donut remnants.
This brings me to the combination: shitty kids + not wanting to pay for things. So, we often kept things like plain glazed donuts in bulk on a single rack since they were so popular, so we'd have something like 200-300 donuts on a single tray. Anyway someone left the counter door open for a few seconds and a young girl who was probably 8 or 9 years old slipped through almost immediately, ran to the donut rack, tried to grab a donut and instead ended up pulling the entire rack down. BOOM, like 300 donuts hit the floor, girl starts bawling. Now, shit like this happens, and we're not heartless. Usually if a parent is sincerely apologetic, we just write it off as an accident and move on with our lives. After we figured out what happened and got the girl back out front, the girl's mom immediately started insisting that she wasn't going to pay for anything, even before anyone asked her to. She was so unbelievably defensive that she called our manager out and started yelling at her and telling us how she'd "be damned" before paying us for the donuts. So my manager, sick of getting told that she's a con artist and a bitch, says she's willing to show the security footage to the police if need be. The total cost for the donuts was like $125, so it was a pretty significant chunk of change to write off if the person who cost you it is being a tremendous cunt about it. The lady doubled down on the idea that she didn't do anything wrong and got all cocky about us calling the police, but once she found out that we weren't just fucking around and had actually called them she tried to bail. Hilariously enough, the police station was like two buildings over from the donut shop and a lot of them were regular customers (cops were easily the best customers we ever had) so they got there as she was walking out to her car. Anyway after a heated argument it basically just came down to her choice where she could either pay us the $125 or spend a day in jail and probably pay more in bail so she FINALLY paid and then left in a big huff ranting about how she'd never come back and would tell all her friends and blah blah blah.
Last story: A woman came in with her little girl, about 4 years old. The two briefly got in line and the little girl was like "Mommy my tummy hurts" and the mom was like "Okay honey we're gonna get you some juice" and the girl said "Mommy my tummy hurts" again. This went back and forth a couple of times until the girl turned and threw up on our floor. And like... the point at which I thought "Jesus, she's throwing up a lot," was about two full minutes before she stopped throwing up. She threw up more that afternoon than I have in my entire life. She was like a tiny four-year-old Mr. Creosote. The rest of the customers abandoned the lobby and went outside. I was honestly expecting to start seeing bones followed by her either flipping inside out or just vanishing entirely because that was easily three times as much matter as her body could possibly contain. So when all was said and done, the mom took her girl into the bathroom leaving the employees (namely me) stuck with the mess. When she finally came out she was too embarrassed to even say anything to the staff and instead just took her daughter straight out the front door. We bleached the fuck out of our floor after that but couldn't get rid of the smell for like a week. It was the fucking worst.
I once got told this story about a friend's friend working as a cashier in a Danish supermarket chain about 10 years ago.
So basicly, this girl was sitting at the registry, beeping out peoples' groceries, when this African dude comes up with a few items (minor detail, but black people weren't a common sight back then.)
The cashier girl beeps the items and rings them up, but when she asked the guy to pay, he just looked at her, and then whipped out his dick and placed it on the registry. He then just smiled at her and left without his items. Chuckles and blushing cheeks were abundant.
[QUOTE=Bathacker;48048643]I worked at Dunkin' Donuts for two years. Let me tell you.
Customers at that place are the fucking worst. Everyone gets entitled when they're at a coffee shop because they have just about unlimited options. If anything goes wrong, it's automatically not their fault, but yours. That's why a lot of people who work there have gotten in the habit of repeating back the components of the order just to confirm each portion, we're literally trying to keep people from fucking up their own orders. The customer usually thinks you're retarded for needing to ask, but they'll also think you're retarded if you get it wrong, so you might as well not have to make a second coffee for them while they're calling you retarded.
A bunch of people think they're really fucking important too, and expect you to recognize them by their fucking car and have their coffee ready for them by the time they get to the counter. I ran into several of these people in my first week, and they still got mad despite I was new, complaining that the other employees hadn't told me about them. We had this one shithead we referred to as Honey Guy (because his order was a small coffee, 2 creams, and 8 honeys holy fuck it's been like five years and I still remember that shit) who came in on my first shift ever. He was this big fat guy with a thick Brooklyn accent, who yelled at me and told me to "burn an image of his car into the back of my eyeballs" because he was not going to tell me his order twice. He was one of those fuckers who would come straight to the front of the line, drop exact change on the counter, and hold his arm outstretched (usually over other customers' shoulders) and we would have about ten seconds to hand him his coffee or he'd throw a fit.
Also, talking about this fat guy kinda brought something up in the back of my mind, so it's time for a PSA. Overweight customers: No one is going to judge you for ordering a lot of food. It's what you want and it helps keep us employed. You don't need to pretend like this is something you never do and that you're spoiling yourself. It's really demeaning to the both of us, which is a shame because overweight guys/girls were often our best customers because they knew exactly what they wanted, were almost always super polite and happy,
Nothing was worse than when people brought their gross kids into the store. That place made me hate kids. First off, I really just wish there was just a rule or a law against letting your kids order for themselves. Ask them what they want on the way to the counter and if they're not sure, don't approach the counter if you're not prepared to order for them. Following food orders from a kid is an [i]ordeal[/i] and I can't stress that enough. But no please plop your shitty five-year-old on the counter that I'm going to have to sanitize now that there's been an ass on it. Encourage him to pick out a dozen donuts so he and I can play "Ummmm ummmm ummmm DAT ONE *awkward finger point in random direction*" "This one?" "No." "This one?" "No." "This one?" "Yes." "How many?" "One." "Great, you have 11 donuts left." Just order your kid a chocolate donut and call it good. It's not going to traumatize him if he doesn't get the special pink Valentines' Day sprinkles he wanted holy fuck.
And that was like... best case scenario. Going down the list we have "kids that want to go behind the counter". I guess these kids must have thought we had some kind of Willy Wonka operation in rear where we were making top secret experimental donut treats because holy shit they wanted to get back there. You know what was there? A dishwashing sink, an ice maker, a freezer, and a mop. There was no magic or whimsy going on back there. We didn't even make our own donuts, they were made at a nearby bakery and then shipped by truck in the morning before we opened (which was always fun when people asked us to make fresh donuts as if we could). But what killed me is that most of these kids didn't ask before trotting behind the counter. We even had a waist-high door that we'd keep locked to keep people from coming behind the counter, and you'd think that would be enough of a deterrent for these kids, but we actually had a few of them crawl between the door and the floor because there was a few inches of space. Of course, of the kids who did ask, they asked their parents rather than anyone who actually worked there. And of course most of those parents would give permission without consulting anyone who actually worked there. So then that puts us in the position of having to be assholes and tell these kids "No, you can't"--as if any of these spoiled fuckers knew the meaning of the words--and having the kid throw a fit or the parent get pissed because we're somehow insulting their parenting skills or whatever the fuck. Like, it's a safety and sanitation concern. There's toasters and knives and people speedwalking to try to complete orders. There's also racks and racks of sweets within easy reach of your walking germ factory's grubby little paws and, speaking from experience, getting parents to pay for something their kid touched, took a bite out of, mushed, or knocked on the floor is like trying to pull teeth.
Jesus you'd be surprised what people don't think they're obligated to pay for. First off were the newspapers. We'd get newspapers every morning and sold them basically at the same price you'd get them from anywhere else. We kept them in this plastic case that we'd put on the counter. It was clear so you could read the headline, and it was open in the back so that the employees can grab someone a paper if they want it. Instead we'd have people who would reach all the way back behind the counter and grab the newspaper out of the back of the case. So you say, "Excuse me sir, if you would like to buy a newspaper I'll be happy to help you at the counter," but they say something along the lines of "Well I don't wanna buy it, I just wanna read it," or just straight up ignore you and take it. Even if people did return the paper afterwards, it was very often unsellable because it was folded up wrong or covered in coffee stains or grease or donut remnants.
This brings me to the combination: shitty kids + not wanting to pay for things. So, we often kept things like plain glazed donuts in bulk on a single rack since they were so popular, so we'd have something like 200-300 donuts on a single tray. Anyway someone left the counter door open for a few seconds and a young girl who was probably 8 or 9 years old slipped through almost immediately, ran to the donut rack, tried to grab a donut and instead ended up pulling the entire rack down. BOOM, like 300 donuts hit the floor, girl starts bawling. Now, shit like this happens, and we're not heartless. Usually if a parent is sincerely apologetic, we just write it off as an accident and move on with our lives. After we figured out what happened and got the girl back out front, the girl's mom immediately started insisting that she wasn't going to pay for anything, even before anyone asked her to. She was so unbelievably defensive that she called our manager out and started yelling at her and telling us how she'd "be damned" before paying us for the donuts. So my manager, sick of getting told that she's a con artist and a bitch, says she's willing to show the security footage to the police if need be. The total cost for the donuts was like $125, so it was a pretty significant chunk of change to write off if the person who cost you it is being a tremendous cunt about it. The lady doubled down on the idea that she didn't do anything wrong and got all cocky about us calling the police, but once she found out that we weren't just fucking around and had actually called them she tried to bail. Hilariously enough, the police station was like two buildings over from the donut shop and a lot of them were regular customers (cops were easily the best customers we ever had) so they got there as she was walking out to her car. Anyway after a heated argument it basically just came down to her choice where she could either pay us the $125 or spend a day in jail and probably pay more in bail so she FINALLY paid and then left in a big huff ranting about how she'd never come back and would tell all her friends and blah blah blah.
Last story: A woman came in with her little girl, about 4 years old. The two briefly got in line and the little girl was like "Mommy my tummy hurts" and the mom was like "Okay honey we're gonna get you some juice" and the girl said "Mommy my tummy hurts" again. This went back and forth a couple of times until the girl turned and threw up on our floor. And like... the point at which I thought "Jesus, she's throwing up a lot," was about two full minutes before she stopped throwing up. She threw up more that afternoon than I have in my entire life. She was like a tiny four-year-old Mr. Creosote. The rest of the customers abandoned the lobby and went outside. I was honestly expecting to start seeing bones followed by her either flipping inside out or just vanishing entirely because that was easily three times as much matter as her body could possibly contain. So when all was said and done, the mom took her girl into the bathroom leaving the employees (namely me) stuck with the mess. When she finally came out she was too embarrassed to even say anything to the staff and instead just took her daughter straight out the front door. We bleached the fuck out of our floor after that but couldn't get rid of the smell for like a week. It was the fucking worst.[/QUOTE]
Ahem, I think you mean
[quote]Drunken Donuts[/quote]
My store gets the occasional homeless people who try to sleep in the store. I don't like dealing with them. When I ask them to leave they usually get all loud and defensive. It's like 3 am and they gotta yell about how I'm persecuting them or something.
Though, the other day before I left, this one homeless guy wandered in, looked at me and another cashier and said "I'm so tired of walking." And then left the store. He also was wearing pajamas with space ships on it and carrying a matching blanket. I felt so bad for him.
As much as WalMart blows, they at least still are willing to employ the lowest common denominator which means if you need money and you don't care about morale for a while, they are your ticket.
That being said, our customers are also the lowest common denominator, and they all equally suck, even for someone like me who works the Graveyard for the hours that the store closes at night. You can't escape their wrath.
-I've lost count how many times you'll be in a department that is NOT foods and you find food. You're putting away bike tires and there's a random fucking box of Shreddies on the shelf. Nothing else. Just the Shreddies. Every goddamn night it's a game of "find the random foods item.
Did you really travel halfway across the store and think "gee, I really don't want this roast anymore." and just leave it in domestics?
WHICH BRINGS ME TO MY NEXT BIG ONE.
Customers who take food out of the coolers or freezer and leave it all over the fucking store.
Oh cool. It's 2AM and I found ice cream on a shelf in hardware, the polar opposite end of the store from the tills. We can't put it back int he freezer. It's ruined. You may of not wanted it but you left it out for some fucking reason and while you never paid for it, we do. Every product a customer damages and leaves digs into our annual profits, shitstain.
-There was an incident where around 3AM while we were all at work and completely out of the blue a customer approaches someone in paper. Where the fuck did you come from? We've been closed for four hours.
He was in the handicapped bathroom, passed out because he was drunk and nobody noticed that the bathroom was locked when they were doing the closing sweep. We called him a taxi and he went back home.
- If you work nights you [highlight][b]WILL[/b][/highlight] learn to hate the day shifts. It's not an ego thing. More than not you ARE the most productive people in the store.
They are single-celled. Even the managers. They about fuck-all but find a corner of the store and chatter on for hours. Your receiving and backroom staff are no different. You can come in at 10:30 and sure the truck is unloaded and picks are finished but they're all eating grass and fucking eachother. You punch in and on cue they drop EVERYTHING and walk. Doesn't matter what they were doing, or if the job was finished. They go home on sync and you waste the first half an hour of the night doing shit like emptying the cardboard bailer, pulling skids to the floor or pulling the picks to the floor. It's even better when your "store standards" crew repeatedly forget there's trash cans or they have to be refilling the vending machines. Nothing like coming in to a lunchroom where the 50 cent machine is empty of everything but diet cola and the garbage can is piled up to the phone on the wall with trash. Did you at ALL remember there was a lunchroom you amoeba?
-Oddly I have not a whole lot of shit stories. I guess our store was good for that. Only major incident was something I hard that happened before I worked there. One of the back washroom toilets had "the unflushable log" and maintenance rolled a D6 to see who was going to be the unlucky one to go in with gloves, break it up and flush it one piece at a time.
There was however at least two incidents where someone wrote on the walls of the handicapped bathroom with shit. We're all glad that after the renovations you could pressure wash the bathrooms.
-Like stated before, your customers are the lowest common denominator. They will also steal just about ANYTHING. As mentioned before as well, the day managers are generally not too bright and one of them after the Annual General Meeting thought "say, this store down in the states has all their electronic products ON the shelves! Not in locked glass cabinets. Why not put all our games, movies, consoles, accessories, stereo equipment etc. in security tagging/packaging and let the customers put it in their cart at their leisure!"
You can probably see what I'm getting to here. Please read on though. ;)
So yeah, following that great idea to switch our shrink ratio skyrocketed. You would be in pets and moving bags of dog food and you'd find a mountain of opened antitheft boxes with nothing in them. For months we would find them everywhere. Behind air filters, under shelves, in freezers, toolboxes, in trash cans and of course, in the bathrooms. We lost so much fucking money, probably to a group of like three or four people who would come in daily, steal anything they could open, then walk out.
-We once had someone call at midnight asking if the store was open, from the fucking parking lot.
Really? You couldn't get out of your car to check the door or look inside and notice the lights are mostly off? He demanded that because the store in some buttfuck town was 24 hour, we should open for him too.
-No matter what point around the block you enter the parking lot fro, there's a giant red sign that reads [b]ABSOLUTELY NO OVERNIGHT CAMPER OR RV PARKING[/b]. Apparently this was because some of the American stores had RV meth labs cooking in the lots at night.
Needless to say, yes. You have someone who comes in to buy something, then goes back out to park and setup in a corner of the lot so when you knock on their door at 2AM and tell them to leave they tell you "but I'm allowed to be here! Look, at this receipt. I bought stuff from you!"
Somewhat related, while on lunch one day we witnessed city bylaw slap a fine on one of those bus sized RV's with pop-out modules. Guy wakes up and from across the parking lot we can hear this guy flip his lid on the parking nazi. Cops get called and while we're still having a smoke all we can see is the police officer watching this half naked man pack up his RV, all the while cussing over and over.
-Opposite foods out of the coolers, we seem to find a lot of random shit IN the freezers. From pillows to sacks jugs of antifreeze. We've stopped trying to understand the logic of these people.
-Out backroom is full of steel racking. The lower two racks we call "bins" and we fill it full of loose items that we can't stock because the homes are full. On top of the racking we call "the steel" and we put entire skids of bulk items there to save us the pain of having to bin for example 200 camping tents. While you can normally keep the bins clean (well,until the day shift does something ) you can't keep the steal all that clean. You just assume junk falls through the shelving to the floor. Well sometimes they don't. Likewise, sometimes the skids we get in are absolutely DEMOLISHED by the truck crew so you get splinters about a foot long that like to randomly break off. In one memorable case I was working chemicals when out of the blue about six feet above my head on the back wall one of these motherfuckers comes through the wall. Apparently one had fallen off up there and when another skid was put in the steel it ended up pushed through the wall. I heard management was pissed, but not nearly as bad as the time before renos that someone drove a full fucking skid through the wall.
-You can warn that the tills are closing all evening long but at 11:05 you'll still have some asshole come up and try to go through the express lane even though the store has effectively closed at that point and then they complain because we can't open a till.
-Customers will open sealed packaging, mainly because they want a better look at whatever the fuck is already clearly printed on the box. We've heard stories of people pulling apart boxed pool sets to get a better look at it and personally, I found a a jar of peanut butter hiding behind some cans of coffee, with ONE small finger scoop on it. Way to go asshole. You ruined a whole jar of product.
-College students will eat anything not riveted shut. We're close to a university and it's not uncommon at all for a group pf five or six to come in, grab a few random things and eat it while they wander around not buying anything. We've found whipped cream and an empty case of strawberries buried in cosmetics once.
-Obviously name products (IE: Condensed Milk, Peanut Butter, latex gloves) will have additionally larger and bolded allergy warnings containing that milk contains milk, peanut butter contains peanuts and latex gloves contain latex.
No matter how hard you cater to the customer, they're still stupid. There's nothing like someone returning a product because they are allergic to something clearly marked on the packaging. You wonder why some people advocate for modern eugenics. Allergic to everyday items AND you make bumbling retards look like honor students.
-Lady came in during christmas when we were open 24 hours and was looking for the largest (and cheapest) LCD panel we had. We did the usual to satisfy the customer's questions and it sold. She was back at 5AM complaining that it wasn't a smart TV.
would it count as a people of wallmart story if I post my experience with the wallmart staff and and an experience a fellow worker had with an employee?
Had this lady come in once, was browsing for quite some time. Eventually she heads up to the register to checkout, with another cashier, and it turns out her card keeps declining. Would have just voided transaction and let her leave, but she's the kind of customer to use products prior to purchase.
She ate a jar of peanut butter and celery sticks and opened a can of folger's coffee. She than put the coffee into two pill jars. Don't know why, but either way, cashier tells her that she has to pay up for the products she used.
She refuse because she didn't bring another form of cash. Cashier tells her that's considered shop lifting and she'd have to call the cops. Lady argues and complains that if the cops get involved she break parole and go to jail.
In the end, cops stopped by, told her that she basically is banned from the store.
Oh and there is a punk that stops by every now and than with an active warrant for him. We finally got around to forcefully banning him too.
This happened at the walmart I worked at last year. You just gotta watch the video, words don't do it justice.
[url]http://www.liveleak.com/view?i=91c_1392480653[/url]
I don't understand why customers eat or drink products before they buy them either, it's really annoying. You get customers munching on grapes and dropping the fuckers all around the floor, then other people run over them with their trolleys and making a huge mess which I end up having to mop if I'm on during a weekend. Then there's people grabbing cold bottles of soft drink, drinking them and putting them back on the shelf half-full. Oh and we can't forget the millions of times people are so inconsiderate that they grab something else cold like fresh milk or cheese and just leave it to waste on a shelf in like the pasta section.
i really wish there was something like a 'retail etiquette' course everyone should do before they ever go shopping, it's so sad that it should be a thing. Obviously I'm not a saint but some people just don't even try.
[editline]26th June 2015[/editline]
Oh shit I just remembered. One time another customer had dropped a glass jar of pasta sauce. No biggy, they found a staff member and notified them about it, and I was the one to clean it up. So while I'm picking up a million glass pieces that have landed everywhere, I hear the 'excuse me' followed by them asking me to go out to the back room to find something which is empty on the shelf. I said something like 'I'm really sorry but I have to pick up all of these glass pieces everywhere, would you be able to find another team member to help you?' but she kept on angrily insisting and so I got frustrated and went to have a look and we didn't have it anyways. But I mean, how inconsiderate does someone have to be that they see someone cleaning up a dangerous spill and decide its best to interrupt them and so have a glass spill unattended?
[QUOTE=Hunter-Spy;48051035]would it count as a people of wallmart story if I post my experience with the wallmart staff and and an experience a fellow worker had with an employee?[/QUOTE]
So, Tuesday after a tiresome visit to my aunt's house, my mom and I went to a Walmart that was nearby. when we were done shopping the only cashier's spot was the 20 items or less one and there's like four Walmart employees just chatting it up.
so in other words, I hate Walmart sometimes.
the next story is about one of my coworkers that went to a Walmart that's somewhat in two towns over and he tried to ask a Walmart worker (who happened to be Somalian) the location of a item he was looking for, the worker couldn't understand him because the Somalian never learnt English iirc. and my coworker almost got into some trouble because he got annoyed that the worker couldn't understand him, and almost got in trouble with the management.
I don't have a problem with migrant workers, but if they're going to work at a place like Walmart, they should learn basic English, because customers might ask them something and chances are that the workers won't be able to understand the customer unless they learn basic English.
I do have a few stories from my workplace though.
Some middle-aged dude hit on a female coworker, I never learnt her age, but I think she was either 17 or 18. funny thing, her boyfriend happened to be another coworker and was acting all tough and whatnot about it, thankfully nothing happened from it.
and there was an old lady one day that was a little angry that her order didn't get chicken fries (I work at a Pizza ranch, FYI) so the management refunded her money but she started to eat from the buffet, hence the management saying she needed to pay if she was gonna still eat. needless to say, she got VERY angry and still refused to pay. it got to the point where we were gonna consider to call the police, but fortunately she left and her daughter I think apologized for the behavior.
as I am typing this, I realized that dishwashing is not the worst place to work, because you don't have to deal with the customers :v:
-I hope I wrote this the best I could, I'm not one to write a lot on a forum-
I work at Dunkin Donuts and the worse I've had is that a guy started yelling at us because we wouldn't take his $100 bill. It's company policy that we don't take bills over $20 and this guy wouldn't have it, despite the multiple signs on the register clearly saying we don't take them. He started shouting that it's "Legal tender" and that we're "legally obligated to take it, so he may pay for his items." Our shop is literally across the street from a Walmart, so he could've easily gone there to break his $100 into smaller bills but nope, he had to be a fucking hard ass and try to intimidate us into taking. One of my on duty managers almost went over the counter to knock the fucker out, if I hadn't told the customer to calm down and stop harassing us and the other customers. Also fuck those people who try to get something free out of making then wait a small amount of time. Food takes fucking forever to prepare, of course you're going to have to wait.
Not walmart, but I do have something. My mum manages a gas station out in the bad part of our city, and holy fuck the stories she brings home are either hilarious or worryingly bad.
A few nights ago, some girl came in high off her mind. She was flopping everywhere near the counter, muttering only few words. She wanted to get gas, but wasn't allowed as she was impaired. Usually you'd call the police, but response time is horrible here, so by the time they got there she'd be gone. Didn't drive thank goodness, but she seriously couldn't keep her balance for more than a second. Or say anything that could be understood as English words.
They also have some lady that uses the bathroom to snort cocaine lines, and is never caught. All that is left is residue of whatever wasn't snorted up. Mum tries her best to contain the place, but when it's in the wrong neighborhood, you have to let shit like this happen.
I've yet to hear of anyone that was actually good, besides the tourists who stop to fill up, the place only gets either the locals who are drunk or high, or cops that come to destress and later have to bust someone doing something shady in the parking lot or something.
[QUOTE=pentium;48049532]
- If you work nights you [highlight][b]WILL[/b][/highlight] learn to hate the day shifts. It's not an ego thing. More than not you ARE the most productive people in the store.
They are single-celled. Even the managers. They about fuck-all but find a corner of the store and chatter on for hours. Your receiving and backroom staff are no different. You can come in at 10:30 and sure the truck is unloaded and picks are finished but they're all eating grass and fucking eachother. You punch in and on cue they drop EVERYTHING and walk. Doesn't matter what they were doing, or if the job was finished. They go home on sync and you waste the first half an hour of the night doing shit like emptying the cardboard bailer, pulling skids to the floor or pulling the picks to the floor.
[/QUOTE]
Exact opposite problem at my store. Everyone hates the night crew because they barely do anything. They will work maybe one pallet of frozen at night while [i]just one[/i] of us during the day can work at least two. A lot of the time they just don't care where they put something as long as they get it on the shelf. I have had to move three spots filled with items around just to get one thing in it's proper home. Sometimes I find untouched boxes of products that they decide to just stick behind some random items on a shelf. Just today I was zoning the ramen shelves and had to take out 18 or so display cases of cup ramen that was all not only in the wrong spot but also sticking half way out of the shelf.
And there is one guy in the night crew that will drink half of a redbull and just leaves the can on the shelf. I found them five days in a row while zoning.
Also they found a guy from the night crew sleeping in the small backroom that is connected to the freezer.
As for customer stories, I don't really have many. My store hasn't thrown a lot of the typical walmart weirdness at me. Though during Easter there was this guy in his 20's in a bunny costume that came in wishing everyone a happy Easter.
[QUOTE=Shock_Coil;48054097]Exact opposite problem at my store. Everyone hates the night crew because they barely do anything. They will work maybe one pallet of frozen at night while [i]just one[/i] of us during the day can work at least two. A lot of the time they just don't care where they put something as long as they get it on the shelf. I have had to move three spots filled with items around just to get one thing in it's proper home. Sometimes I find untouched boxes of products that they decide to just stick behind some random items on a shelf. Just today I was zoning the ramen shelves and had to take out 18 or so display cases of cup ramen that was all not only in the wrong spot but also sticking half way out of the shelf.
And there is one guy in the night crew that will drink half of a redbull and just leaves the can on the shelf. I found them five days in a row while zoning.
Also they found a guy from the night crew sleeping in the small backroom that is connected to the freezer.
As for customer stories, I don't really have many. My store hasn't thrown a lot of the typical walmart weirdness at me. Though during Easter there was this guy in his 20's in a bunny costume that came in wishing everyone a happy Easter.[/QUOTE]
It's like a custom for day and night teams to hate each other. I do both day and night shifts so I hear both sides of it. Yeah the night fillers are generally older women who do like 12 hours per week, so they aren't always the most attentive and yes they do occasionally fill the wrong spots. But then the day fillers are working while the department manager and store manager are both in, so they're pressured to get as much out of the stock room as possible and end up ridiculously over-filling everything.
Sometimes being reliable and effective can suck. It means that I get called in a lot, on the day or the night before, for as few as 4 or as many as 10 hours between 8AM and 1AM. A lot of people here complain about work cutting their hours back, well my store seems to have the idea of under-rostering everyone which they make up for by calling people in to fill the gaps, and I'm at the top of the call-in list.
I once saw a man who was in his 60s walk in dressed like he came from the most radical 90's commercial.
Sadly I was walking out of the store so I have no idea if he was as rad as he looked.
I went to a Walmart with a friend who had to pick up food for several gatherings and whatnot. So I go to the back of the Walmart to the electronics section to wait and there is a man riding around on a skateboard preaching about the lord. This man was probably in his early 70s, and by the time I left he was still doing this(I was there for about 45 minutes too)
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