• New Graphics card / Will it solve over-heating?
    37 replies, posted
[QUOTE=Biotoxsin;37244910]Depends on the quality of the cooling pad and the age of the laptop. Odds are replacing the thermal paste on the laptop would be too difficult for a hardware novice to attempt without risk. Dust removal will probably really help. OP, make sure when running the laptop with power-hungry applications to allow for adequate airflow on a hard surface. Sounds like common sense to most of us, but you'd be surprised how often people fail to realize the importance.[/QUOTE] I do, I have this thin, square piece of wood that my laptop sits on top of. I bought this little can thing too which you use to spray air into the fan, hole, things. I even took it to PC World too a while ago (Where I bought it from) because it was still under warranty and it was over-heating on things like Spore. When I got it back they had wiped my hard-drive (Knowhow) just a warning to anyone in the UK. Try to avoid taking any problems to Knowhow, as they have a really bad reputation. (I was unaware of it until I looked them up afterwards)
Did they even back up your stuff? [editline]15th August 2012[/editline] Those technicians should get fired. reformatting a PC is the LAST option you take.
What sort of a scumbag just wipes a computer?
The guy at the desk said that they must have found something else that needed to be fixed (There was nothing wrong with it apart from the over-heating that I was aware of) and that they couldn't return it in a faulty condition. You'd think they phone you to inform you what was happening or something, and no, they didn't back it up. They said that I should have backed it up, I had Norton 360 at the time, and obviously that was wiped too. I did run a backup one night and for some reason it only backed up the 'Documents' folder. It's a good job that the Norton 360 came with three installation keys, as it cost [I]around[/I] £79.99. Here's an article on Know-how including a video: [url]http://www.bbc.co.uk/blogs/watchdog/2011/10/knowhow.html[/url]
[QUOTE=Vasey105;37252429]The guy at the desk said that they must have found something else that needed to be fixed (There was nothing wrong with it apart from the over-heating that I was aware of) and that they couldn't return it in a faulty condition. You'd think they phone you to inform you what was happening or something, and no, they didn't back it up. They said that I should have backed it up, I had Norton 360 at the time, and obviously that was wiped too. I did run a backup one night and for some reason it only backed up the 'Documents' folder. It's a good job that the Norton 360 came with three installation keys, as it cost [I]around[/I] £79.99. Here's an article on Know-how including a video: [url]http://www.bbc.co.uk/blogs/watchdog/2011/10/knowhow.html[/url][/QUOTE] Now i'm not good at law but when i was in college learning to be a technician i had to learn about the data protection act. It said that if possible, the technicians MUST ALWAYS backup the customers PC no matter what. You might be able to get them in some deep shit. [editline]15th August 2012[/editline] Even though they wiped your PC, you may be able to recover some or all of your stuff. There is a program called [url=http://www.piriform.com/recuva]Recuva[/url] which can do that. [editline]15th August 2012[/editline] I am fucking disgusted about that sort of service.
[QUOTE='[EG] Pepper;37254762']Now i'm not good at law but when i was in college learning to be a technician i had to learn about the data protection act. It said that if possible, the technicians MUST ALWAYS backup the customers PC no matter what. You might be able to get them in some deep shit. [editline]15th August 2012[/editline] Even though they wiped your PC, you may be able to recover some or all of your stuff. There is a program called [url=http://www.piriform.com/recuva]Recuva[/url] which can do that. [editline]15th August 2012[/editline] I am fucking disgusted about that sort of service.[/QUOTE] When I asked them about it they said that since I signed an agreement (Which I should have read all of) which contained something about how they will not responsible for any data lost so there's nothing I can do, although they didn't actually say there's nothing I can do lol. Besides, I have no idea where the documentation for any of it is any more. I downloaded the Recuva Trial, the scan didn't show anything previous to the wipe. Although I'll try a 'deep scan' now. Does a deep scan just find files from a very long time ago?
Use the deep scan, The files age doesn't matter. As long as they have not been written over, you should be able to get them back.
I'm pretty sure that a court can dismiss a contract if it's deemed "too unfair" for one party. I'm not sure if this standard applies where you're from, but it's sick how they just wiped everything.
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