[QUOTE=ManningQB18;16969441]My moms computer is an HP.
It has crashed twice. We are never buying from them again.[/QUOTE]
well you certainly have high expectations for a computer
[QUOTE=Roast Beast;16962333]Not a good analogy. A better one would be Honda putting a locking mechanism on your tires so they can only be changed at a Honda shop and not by your local mechanic.
inb4 :iiaca:
[editline]12:17PM[/editline]
Besides, being an internal component is irrelevant. Every component of a laptop is an internal component. Is it ok for the company to block you from changing out the hard drive?[/QUOTE]
yeah because its a prodyct now a lego
I slapped a 260 into an m8400f against the will of the HP forums. They told me to just buy another computer. Pfft, customer support my behind.
Also got a HP2009m monitor my last birthday. Works like a charm.
I also found my old HP ze2000, formatted drive, and its currently using Windows 7, no problems.
[QUOTE=The Pro;16967137]The only HP printers that are good are the older ones (Laserjet 4, etc), they're mostly riding off of the rep they received back then.
Other then that their new printers are shitty, their printer drivers are an abomination and their "customer service" is awful,
They also put torx screws on their new printers to make it harder for you to actually own the hardware.
(this includes things such as replacing parts, modding it or cleaning the underside of the scanner glass, all of which they make it hard for you to do)
HP is not in the business of selling printers, they are in the business of selling ink which is part of the reason why they add subtle things to consume more ink and make it so that you can't turn them off.
It is an artifical limit, there is no reason for it to exist.
I'd have to guess microsoft paid them to do it.
How would you like if a motor vehicle manufacture made it semi-impossible to drive your car in to certain areas or install third party parts?
Or if a shield was installed at your house, preventing you from inviting other people inside?
I wanted to buy a paper tray and unlock a feature, they gave me the run around and wanted me to email my credit card information to them.
Another time I wanted to turn the power save mode time to below 1 hour and have the scanner bulb still be turned off when the printer was turned on, so the bulb would not burn out (guess what you can only get the bulbs through them a few years after it's released then you have to buy a new device).
HP "customer service" told me that it's "not possible" even though I could easily do it if they gave me the firmware source code and a method of flashing the new version (this is possible as a few mundane updates were released through the awful update software)
hp is a shitty company.[/QUOTE]
You called HP's customer support expecting them to write custom drivers for an old printer to enable a feature that was purposefully disabled?
Products are priced differently so as to appeal to different markets. Sure, some of the distinguishing factors may be simple tweaks that disable features, but without having the two distinct models, they simply wouldn't be able to make any profit off of it. The alternative would have been to offer a single model (with full-featured firmware) for $100 more and not even sell the degraded model. Expecting for them to turn around a couple of years later and say "oh lol, all you people who payed the extra $100 for 'x' feature are now screwed because we are offering it for free to those who bought the lower model!" is sad.
Most printers now are sold with little or no margin (believe me, I have had to sell many in the past). I suggest that if you really need that feature, you go out and buy a new one. HP is a great brand for printers and I use them myself. I'd particularly recommend the new HP 8500 series of Officejet printers; they use very little ink and have most of the features users want. You'll probably find a new printer will lower your operating costs. The Epson Artisan 800 is also a nice model although doesn't have quite as many features.
[QUOTE=Master117;16955271]
I told him I have not heard anything from HP. He said he will contact them and "start a fire." Amazing words.
[/QUOTE]
did his name happen to be Milton?
[QUOTE=ChristopherB;16970399]You called HP's customer support expecting them to write custom drivers for an old printer to enable a feature that was purposefully disabled?[/QUOTE]
I want them to foward me to somebody who can actually help me and then press a few buttons to send me the documentation and the source code to the device, they clearly have both of them but have not coughed them up.
(it is virtually impossible to get anyone on the phone besides a below min wage slave in a third world shithole, I couldn't even really ask them)
[QUOTE=ChristopherB;16970399]
Products are priced differently so as to appeal to different markets. Sure, some of the distinguishing factors may be simple tweaks that disable features, but without having the two distinct models, they simply wouldn't be able to make any profit off of it. The alternative would have been to offer a single model (with full-featured firmware) for $100 more and not even sell the degraded model. Expecting for them to turn around a couple of years later and say "oh lol, all you people who payed the extra $100 for 'x' feature are now screwed because we are offering it for free to those who bought the lower model!" is sad.[/QUOTE]
The 7400 series has inbuilt wi-fi and a second paper tray is standard, expecting people to pay an extra $100 for a software feature is bullshit.
[QUOTE=ChristopherB;16970399]
Most printers now are sold with little or no margin[/QUOTE]
While I know that, and it is true for the $40-80 big box store special, $400 is not exactly "no margin" and these bitches are cranked out in some third world factory.
It doesn't take as much to make them as you think it does.
[QUOTE=ChristopherB;16970399]I suggest that if you really need that feature, you go out and buy a new one. HP is a great brand for printers and I use them myself. I'd particularly recommend the new HP 8500 series of Officejet printers; they use very little ink and have most of the features users want. You'll probably find a new printer will lower your operating costs. The Epson Artisan 800 is also a nice model although doesn't have quite as many features.[/quote]
[QUOTE=ChristopherB;16970399]ENDING IS BETTER THEN MENDING.[/quote]
The reason they can push us around so much is because people like you enable them to do it.
I don't see why anyone would want to give a heartless corporation even more money for no reason which leads me to believe that [b]you work for HP[/b] or one of it's associates in evil.
[QUOTE=The Pro;16974195]I want them to foward me to somebody who can actually help me and then press a few buttons to send me the documentation and the source code to the device, they clearly have both of them but have not coughed them up.[/QUOTE]
You really think that a big corporation is going to give out proprietary material like that to just anyone?
[QUOTE=Roast Beast;16974807]You really think that a big corporation is going to give out proprietary material like that to just anyone?[/QUOTE]
It can't hurt to ask.
It's not like there is anything special about it, they stopped selling it awhile ago and anyone could make a superior firmware if they had the correct documentation and skills.
These are printers, not top secret military aircraft.
[QUOTE=Odellus;16965957]HP fucking sucks. Their prices for everything are absolutely ridiculous, especially for the quality you're getting.
I would buy an Alienware over HP (at least they are high quality.)[/QUOTE]
alienware is overpriced shit
their laptops and printers are alright. but otherwise I agree.
my old computer was a hp, cost £600 had an ati 3450 and an amd athlon 4400+, huge ripoff
There laptops are shit.
My charger broke on mine :C
HP printers are great and all but goddamn their drivers are the most bloated pieces of shit I have ever seen and had to molest my PC with.
[QUOTE=Roast Beast;16962333]Not a good analogy. A better one would be Honda putting a locking mechanism on your tires so they can only be changed at a Honda shop and not by your local mechanic.
inb4 :iiaca:
[editline]12:17PM[/editline]
Besides, being an internal component is irrelevant. Every component of a laptop is an internal component. Is it ok for the company to block you from changing out the hard drive?[/QUOTE]
Yes, because again I see a laptop as a product and not something you can mix and match. Personally, the most extreme thing I'd say you could do is change the RAM and that is it. On my old Vaio I could swap the floppy drive out for another battery (which by this point means with 2 batteries it might have enough charge to actually boot fully without running out of power :v:) and change the RAM (somewhat) easily. Everything else was hidden away behind lots of screws and that is the way it should stay imo.
[QUOTE=d_cover;16966197]Dell monitors are the bomb. HP is only good for fucking printing one thing I don't do on my computer. My mate has Dell and it's fucking amazing. I use Belinea.[/QUOTE]
Not even printers...
My printer would not print correctly and leaked on the carpet....
[QUOTE=The Pro;16974195]I want them to foward me to somebody who can actually help me and then press a few buttons to send me the documentation and the source code to the device, they clearly have both of them but have not coughed them up.
(it is virtually impossible to get anyone on the phone besides a below min wage slave in a third world shithole, I couldn't even really ask them)
The 7400 series has inbuilt wi-fi and a second paper tray is standard, expecting people to pay an extra $100 for a software feature is bullshit.
While I know that, and it is true for the $40-80 big box store special, $400 is not exactly "no margin" and these bitches are cranked out in some third world factory.
It doesn't take as much to make them as you think it does.
The reason they can push us around so much is because people like you enable them to do it.
I don't see why anyone would want to give a heartless corporation even more money for no reason which leads me to believe that [b]you work for HP[/b] or one of it's associates in evil.[/QUOTE]
Asking for source code and documentation is an unreasonable request. It's a printer, not a Linux distro.
Bullshit or not, HP decided to add on the $100 to the pricetag. Many companies do this. GPU makers add on $50 for the "superclocked" version, car manufacturers add $1000's to the cost of a car for a slightly better radio and nicer rims. No, it's not really 'fair', but it is the reality of bringing a product to market.
The cost of the production of a printer vs. the cost a store sells it at doesn't determine profit margin. Remember HP itself makes a profit on top of the cost to build the device, then stores must pay for shipping, labor, store operating costs, ect. So while the printer may only cost $200 to build, it does eventually cost the store $380 (not exact numbers obviously).
"Push us around"? You act as if HP is some play ground bully or fraudulent mutual-fund operator. You'll find similar "bullshit" being committed by all printer manufacturers, and indeed many other tech-related fields. Defamation of an entire company based on a failed attempt to obtain intellectual property or other minor nuances. If you wish to avoid "heartless corporations" then you should probably leave the US because all of the food you eat, the water you drink, even the roads you drive on are almost always the product of corporations. There's nothing humanitarian about making money, you make a product, you sell it, you follow the law, and hopefully you turn a profit.
Maybe this comes as a surprise for you, but [B]I don't work for HP[/B]. I used to work at an office supply store where I sold many brands of printer; HP, Epson, Brother, etc. HP's were always a popular product due to the availability of cartridges and their price competitiveness. It made no difference to me what printer was sold, in fact a couple of the Epson printers actually offered a "bonus" per se just for selling that over another brand such as HP.
In the end it really doesn't matter, you can go on and build a little raging fire within your mind about how much you hate this or that company and refuse to buy their products. Just don't try to inflict your idealizations on standard market practices and operations, and go around bitching to the world.
[QUOTE=Dr Egg;16978136]Yes, because again I see a laptop as a product and not something you can mix and match. Personally, the most extreme thing I'd say you could do is change the RAM and that is it. On my old Vaio I could swap the floppy drive out for another battery (which by this point means with 2 batteries it might have enough charge to actually boot fully without running out of power :v:) and change the RAM (somewhat) easily. Everything else was hidden away behind lots of screws and that is the way it should stay imo.[/QUOTE]
It would appear that Dell doesn't agree with you. Here's a list of their "Customer self-replaceable parts" for laptops:
[img]http://filesmelt.com/downloader/fdgsa865tfd6sa87.png [/img]
(Source: [url]http://support.dell.com/support/topics/global.aspx/support/csr/csr_matrix?c=us&cs=04&l=en&s=bsd[/url])
Look at all the stuff I can change out myself, even the keyboard's on the list.
Anyway, this is all beside the point. HP knows that some people want to change out parts of their laptop, which is exactly why they put that block in place: not to prevent them from doing it, but to force them to use only certain hardware. It's an underhanded and unethical method of controlling what the customer does with the product they paid for.
Just depends how you look at it.
HP Laser printers fucking rock! :dance:
I love my LaserJet 4+.
It's also quite hackble.
[img]http://www.berryreview.com/wp-content/uploads/2009/05/laserjetprank-thumb.jpg[/img]
Anyways, HP has not made a good system since the PA-RISC days.
[QUOTE=Thor667;16959580]Tell that to Dell.[/QUOTE]
I installed a new graphics card fine. Works fine and no problems. This was a desktop though, dunno if that matters.
fffuuuu-
My new laptop is a 550.
Seems fine now, but I've only had it for a few weeks or something.
[editline]07:29PM[/editline]
I'd prefer it not to break. Cost me £220 which I'm still paying back to my parents.
all their laptops overheat.
[QUOTE=ChristopherB;16979405]Asking for source code and documentation is an unreasonable request. It's a printer, not a Linux distro.
Bullshit or not, HP decided to add on the $100 to the pricetag. Many companies do this. GPU makers add on $50 for the "superclocked" version, car manufacturers add $1000's to the cost of a car for a slightly better radio and nicer rims. No, it's not really 'fair', but it is the reality of bringing a product to market.
The cost of the production of a printer vs. the cost a store sells it at doesn't determine profit margin. Remember HP itself makes a profit on top of the cost to build the device, then stores must pay for shipping, labor, store operating costs, ect. So while the printer may only cost $200 to build, it does eventually cost the store $380 (not exact numbers obviously).
"Push us around"? You act as if HP is some play ground bully or fraudulent mutual-fund operator. You'll find similar "bullshit" being committed by all printer manufacturers, and indeed many other tech-related fields. Defamation of an entire company based on a failed attempt to obtain intellectual property or other minor nuances. If you wish to avoid "heartless corporations" then you should probably leave the US because all of the food you eat, the water you drink, even the roads you drive on are almost always the product of corporations. There's nothing humanitarian about making money, you make a product, you sell it, you follow the law, and hopefully you turn a profit.
Maybe this comes as a surprise for you, but [B]I don't work for HP[/B]. I used to work at an office supply store where I sold many brands of printer; HP, Epson, Brother, etc. HP's were always a popular product due to the availability of cartridges and their price competitiveness. It made no difference to me what printer was sold, in fact a couple of the Epson printers actually offered a "bonus" per se just for selling that over another brand such as HP.
In the end it really doesn't matter, you can go on and build a little raging fire within your mind about how much you hate this or that company and refuse to buy their products. Just don't try to inflict your idealizations on standard market practices and operations, and go around bitching to the world.[/QUOTE]
yah you work for HP.
[QUOTE=The Pro;16985540]yah you work for HP.[/QUOTE]
yah cause being realistic = working for the company
Thread title should be "Why you never dealt with HP in the first place.
[QUOTE=TheXeon;16984020]all their laptops overheat.[/QUOTE]
practically every laptop overheats. Its not to hard to fix that problem either.
[QUOTE=TheXeon;16984020]all their laptops overheat.[/QUOTE]
Mine doesn't overheat but the processor seems to enjoy eating itself occasionally.
Sounds like you have had your fair share of bad experiences with HP, and I believe your reaction of vowing never to buy from them again completely rational and in-line. However, why does that mean I shouldn't deal with them? All my experiences have been amicable so far, and I don't particularly see any problems with the way they run business for their customers. Unless they do something to piss me off, I will always consider their products when shopping.
I bought some headphones from HP a while ago.
A week later
the wires connecting to the 3.5 mm jack FALL off
2 days later
same thing happens to the microphone
I had to literally use my own 3.5 mm jacks and solder them to the wires
About 3 weeks later
They brake in half. I was holding them. Put them on my head, and they fall apart into 2 pieces
Fuck you HP
they were $35
Have a dv6000. Two days after the warranty ran out (two years), the wireless NIC died from overheating/defective design/manufacture.
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