• How to be your own computer repair tech! v2.0
    50 replies, posted
Looks good I always stick with flat fees for jobs, usually sells better, also up on something that catches the Eye like a picture of a computer
[QUOTE=MTMod;28470709][IMG_THUMB]http://img35.imageshack.us/img35/8526/repairflyercopy2.png[/IMG_THUMB] Any critique? They've been pretty ineffective so far. Maybe someone can help me spice it up a bit?[/QUOTE] i suggest putting how long each job usually takes so that the customer can know how much they can expect to be paying you.
My mom's boss got me to take a look at his computer once because it was slow. Ran scans and the like, took programs he was unsure of off of autorun, checked to see if it was fragmented (It wasn't), ran CCleaner but it took multiple hours so I checked it with HDTune, and found the whole issue was the harddrive was dying on him, mostly near the end of the drive. Speed tests would actually fail from read errors at random points. His install had been untouched since 1997. I cleaned out the computer too. My dad has an air compressor and a small tool that keeps the air pressure down to a canned air level, and even with that it took me almost 20 minutes to clean it out. At least he's finally looking at getting a new computer...
[QUOTE=ShaRose;28472297]My mom's boss got me to take a look at his computer once because it was slow. Ran scans and the like, took programs he was unsure of off of autorun, checked to see if it was fragmented (It wasn't), ran CCleaner but it took multiple hours so I checked it with HDTune, and found the whole issue was the harddrive was dying on him, mostly near the end of the drive. Speed tests would actually fail from read errors at random points. His install had been untouched since 1997. I cleaned out the computer too. My dad has an air compressor and a small tool that keeps the air pressure down to a canned air level, and even with that it took me almost 20 minutes to clean it out. At least he's finally looking at getting a new computer...[/QUOTE] All those ran on 95? I did not know that they would.
[QUOTE=raceingdemon;28475986]All those ran on 95? I did not know that they would.[/QUOTE] You would be surprised if you knew how old those programs actually are.
[QUOTE=MTMod;28470709][IMG_THUMB]http://img35.imageshack.us/img35/8526/repairflyercopy2.png[/IMG_THUMB] Any critique? They've been pretty ineffective so far. Maybe someone can help me spice it up a bit?[/QUOTE] Holy christ: Lay off the bangs!! I think alot of your stuff is just a little "bold" and not clearly written. One tip, the "system optimization: Clean out your PC!" should be "System Optimization: Make your computer fast like the first day!"
[QUOTE=nerdygamer;28470696][url]http://www.newegg.com/Product/Product.aspx?Item=N82E16820709008[/url][/QUOTE] I know it has a load of useful features but damn, that is one expensive 1GB flashdrive!
Got a job for Saturday evening. Nothing more than moving programs to a different partition and probably remove a few old ones. Not much but it is at least something (maybe it will help to spread the word a little).
[QUOTE=Baldr;28529860]Got a job for Saturday evening. Nothing more than moving programs to a different partition and probably remove a few old ones. Not much but it is at least something (maybe it will help to spread the word a little).[/QUOTE] :10bux: :20bux:?
I've been away from this for a few years, I need to get back into it. Thanks for the links and tips
~~Price List~~ [Code]Regular (as it were) Prices: Calling me with a question --- $10 Calling me with a stupid question -- $20 Calling me with a stupid question you can't quite articulate - $30 Implying I'm incompetant because I can't interpret your inarticulate problem description - $1000+punitive damages Questions received via phone without first trying help desk - $10.00 Questions where answer is in TFM - $10.00 (this should have been higher :-) Questions during Xpilot session - $20.00 Calling me back with the same problem *after* I fix it once - $100 Insisting that you're not breaking the software, the problem is on my end somehow - $200 Asking me to walk over to your building to fix the problem - $5/step Asking me to drive to another town to fix your problem - $50/mile+gas If you interrupt me while I was reading news - $25/hr If you interrupt me while I was trying to count all the xroaches on my screen - $35/hr If you interrupt me while I was trying to actually fix somebody else's problem - $45/hr If you try to hang around and get me to fix it now - $50/hr If you expect me to tell you how I fixed it - $60/hr If you've come to ask me why something isn't working that I'm currently working on - $70/hr If you're asking me to fix something I fixed for you yesterday - $75/hr If you're asking me to fix something I told you I fixed yesterday, but never did fix - $85/hr If you're asking me to fix a quick patch that I made that didn't work - $95/hr If you're bugging me while there's another admin in the room who could have done it for you - $150/hr Making me trek to your office to fix your problem then leaving immediately after hanging up the phone - $1500.00 Calling up with a problem which "everybody" in the office is having and which is "stopping all work." Not being there when I rush over to look at it and nobody else in the office knows anything about it. - $1700.00 Explaining a problem for 1/2 hour over the phone BEFORE mentioning it's your personal machine at home - $500.00 Self-diagnosing your problem and informing me what to do - $150.00 Having me bail you out when you perform your own repairs I told you not to do - $300.00 Not telling all of your co-workers about it - $850.00 Explaining that you can't log in to some server because you don't have an account there - $10 Explaining that you don't have an account on the machine you used to have an account on because you used it to try to break into the above server - $500 Forgetting your password after it was tattooed on your index finger - $25 Changing memory partitions without informing me first - $50 Each time you call and start out by saying "I was fooling around on my computer when ..." - $50 + $ 10 /hr to fix the problem + $ 30 /hr to clean up after you. Installing programs without informing me /getting permission first -$100 per program Technical support for the above programs - $150 per hour (regardless of whether I know the program or not :)) Calling me to tell me that none of the users in your group can log on without telling me that you placed an order to remove applications for those users $25 After I find out that you placed the order to DELETE all of your users $1,000 (including $4,000 discount for the hilarity factor) Leaving files on desktop - $5 per file, $10 per day the file is left unclaimed Bringing in your own copy of the original Norton Utilities v1.0 to fix a brand new machine - $200 Putting feet up next to workstation after ten mile jog through NYC streets - $50 Spending 30 minutes trying to figure out what your problem is, and another 5 explaining how to verify and fix it, only to hear you say... "So that's what the little box that popped up on my screen was telling me to do!" - $40 Dealing with tech support requests for obviously pirated software - $25 Dealing with "How can I get another copy of [obviously pirated software]? Mine just died." requests - $45 Having to use the "We're really not the best people to talk to about that; why don't you try calling the number on the box in which you bought it?" line - $55 Actually needing to explain copyright law to you after you failed to get the hint in the previous response - $95 (includes instructions for getting freeware replacements from the public file server) Having to point out anything that's on the wall in a typeface larger than 18 points - $15 If I wrote the sign - $45 If it's in a 144 point font and taped to the side of the monitor facing the door - $75 Reporting slow connection by passenger pigeon packets to MPEG archive in Outer Slobavia as a Mosaic/Netscape/Gopher/FTP client problem - $25.00 Reporting it more than once - $50.00 Reporting it more than once and implying slothfullness on tech support's inability to solve problem - $200.00 "Hardware Problem" Prices: Figuring out you mean floppy drive when you say hard drive - $50.00 BEFORE I order your replacement hard drive - $250.00 Telling me that you don't have a hard drive $50 Spending 15 minutes to find out the size of your hard drive (includes walking you through the process) $100 Telling me that you don't save anything to the any of the drives, you "just push a button and it goes off into computer land." $50 Fixing your "broken" mouse with a mousepad - $25.00 Fixing your "broken" optical mouse by rotating the mousepad 90 degrees -$35.00 Fixing your "broken" optical mouse by taking off the post-it note someone has put on the bottom. - $50.00 Fixing a "broken" mouse by cleaning the rollers - $50.00 Fixing your "broken" printer with an ink/toner cartridge - $35.00 Fixing your "broken" ANYTHING with the power button - $250.00 Fixing the "crashed" system by turning the external disk back on - $200.00 Fixing the "hung" systemby plugging the ethernet transciver back in - $375.00 Fixing the crashed nameserver by plugging back in the SCSI cord someone accidentially yanked out on Friday afternoon when the 'real' sysadmin has just left for a two week vacation - $400 Visiting your old university and fixing the broken PC by plugging the monitor lead back in - $50 Spilling coke on keyboard - $25 plus cost of keyboard Spilling coke on monitor - $50 plus cost of monitor Spilling coke on CPU - $200 plus cost of motherboard swap plus hourly rate of $150 per hour spent reinstalling the system Cleaning the mouse with spit and sleeve - $50 plus cost of sleeve plus cost of therapy :) Chewing on the end of the graphic tablet stylus - $25 Listening to your network troubles, suggesting that you check to see if you are plugged into the network jack, hearing yes, trying five other things, asking you to identify your plug type, listening to you drag furniture, and hearing a sheepish, "Oops. Nevermind." - $35 (including discount for polite apology) Beeper Prices: Beeping me when I'm out with the significant other - $50 Beeping me when I'm out of town and I took pains to insure that help files were left all over and that diagnostics had been run on all machines before I left - $100 Beeping me more than once to tell me that the printer's offline and the fix is to press the On Line button - $200 Beeping me more than once while I'm asleep - $50 per beep Beeping me and not identifying yourself within the first 5 seconds - $25 Beeping me and then changing your story / denying you placed the call / hoped I would forget who caused the problem - $500 Special Rates: Dealing with user body odor - $75.00/hour Dealing with user not familiar with the primary language spoken at site - $50.00/hour Dealing with user who is (self-proclaimed) smarter than you are, but still calls every other day for help - $100.00/hour Dealing with computer hobbiests - $125.00/hour Questioning the other prices .................................$50[/Code]
[QUOTE=Johnbooth;28538323]:10bux: :20bux:?[/QUOTE] Minimum of 10, 15 for a bit more difficult, 20 if it will take a goddamn day.
[QUOTE=benjgvps;28468435]Going to post this again: [URL="http://www.hiren.info/pages/bootcd"]www.hiren.info/pages/bootcd[/URL] It should have all the utilities that you've mentioned (And a LOT more) on a bootable version of Windows XP and Linux. Having the bootable version of Windows will save a lot of time if the customer's machine takes a decade to boot. It also bypasses whatever shit has buried itself into their Windows install that runs on startup (Allowing you to remove the bastards that normally require a reboot).[/QUOTE] I swear, every time I've heard about that fucking thing, I've looked at that page. I've looked and I've looked. I still can't find the fucking download link.
You could just try your local tavern.
[QUOTE=nikomo;28541218]I swear, every time I've heard about that fucking thing, I've looked at that page. I've looked and I've looked. I still can't find the fucking download link.[/QUOTE] It's only released on the seedier parts of the Internet. Where landlubbers are too afraid to enter.
[QUOTE=Baldr;28529860]Got a job for Saturday evening. Nothing more than moving programs to a different partition and probably remove a few old ones. Not much but it is at least something (maybe it will help to spread the word a little).[/QUOTE] 20 bucks just run a virus scan to justify it
Good idea.
Just did a little clean up and advised to install programs to the F partition. Freed up 8 GB and made 15 euro. And most important a happy customer that will advice there friends to go to me.
I really like this guide.
Great guide hopefully I can make some bucks.
All I need is a nice flyer, and I'm off. Thanks, I was planning to do this before, but now I have some more info on it.
Sorry, you need to Log In to post a reply to this thread.