Best Buy: Customers returned Samsung tablets because they thought they were getting iPads - Polidicks

Don't like a factual article? Rate it dumb!

Idiot customers and/or store sales personnel with no self-integrity whatsoever. [B]EDIT:[/B] [IMG]http://i49.tinypic.com/2q07cdj.jpg[/IMG] lmao

[QUOTE=TheTalon;36972042]I'm sorry, do people just walk into a store and buy things now, without even looking? Do they look at their feet and just put random shit in their cart or basket and go to the cashier, and surprise themselves when they get home? No. No one does that. Not even blind people do that[/QUOTE] You'd be surprised. Here in Portugal, you used to be able to get a somewhat good laptop for 150€ if you were studying. My mom is getting her 12th grade or something, and in her class, there was some woman who asked about the laptops and asked if they had "the ones with the little apple on them" So yeah, I guess people hear the word "tablets" and think "Apple? iPad?" and nothing else along with the thought that only Apple products are good. In other words: idiots.

let's not forget that best buy has some of the worst customer service imaginable, so i wouldn't be totally surprised if they told the customers they were buying an ipad to get a sale.

[QUOTE=DamagePoint;36971869]Basically Apple's claiming that because Samsung copied the iPad and iOS and selling most of those products for a lower price, people are getting confused and buying Samsung products instead of Apple products, and therefore hurting Apple's sales. And this article demonstrates that phenomenon to some extent.[/QUOTE] There is no phenomenon. There's samsung written five times on the fucking box. This is stupid consumers and probably a created incident for PR.

Probably just a bunch of old bloody geezers who look and go "HEY THIS IS CHEAPER TIME TO BUY THIS ITS AN IPAD RIGHT"

As stupid as those consumers are, it does kind of hurt Samsung in this case. I really don't like Apple's business practices and all that, and I love my Samsung phone, but I see it as them making extremely poor design decisions here. The tablet is as similar to the iPad as every other tablet but why on earth make the box pure white and almost identical to the iPad's packaging? There's no reason for it.

[QUOTE=wickedplayer494;36971702]I can't believe people are stupid enough to not look at and read the box art to determine which is which. Any good judge would throw the returns as evidence out because it was the customer's fault. (hence a dumb for the article, not for OP)[/QUOTE] You can't blame people being dumb. Not everyone knows much about consumer electronics and what the differences are. Some people are simply un-educated on that subject. There's an actual point to complaining because another product looks too much alike.

[QUOTE=sami-pso;36978220]You can't blame people being dumb. Not everyone knows much about consumer electronics and what the differences are. Some people are simply un-educated on that subject. There's an actual point to complaining because another product looks too much alike.[/QUOTE] Not knowing much about consumer electronics =/=not reading the damn box.

I can see how people could make this mistake. If they just saw TV ads and got a rough idea of the shape, but weren't very clued up on technology or brands or whatever, they'd just go into the shop, grab the first thing they saw that resembled it. Then on getting home and unpacking it, realise it's junk and nothing like the device they saw on TV.

[QUOTE=DamagePoint;36971869]Basically Apple's claiming that because Samsung copied the iPad and iOS and selling most of those products for a lower price, people are getting confused and buying Samsung products instead of Apple products, and therefore hurting Apple's sales. And this article demonstrates that phenomenon to some extent.[/QUOTE] All it proves is that people are too god-damn stupid to read a fucking package. "Aw dammit, these are Cheerios and I wanted Froot-Loops!"

[QUOTE=Resfan;36972541]Shit, bought a Royal crown cola when I meant to buy a Pepsi, I want my money back because both cans are blue therefor I can't tell the difference! I also bought Coca-cola on accident when I meant to buy Big K cola, because they are both red therefor I can't tell the difference![/QUOTE] You'll laugh, but both Pepsi and Coca-Cola have trademarked their respective colours for that very reason.

[QUOTE=Van-man;36976790]Idiot customers and/or store sales personnel with no self-integrity whatsoever. [B]EDIT:[/B] [IMG]http://i49.tinypic.com/2q07cdj.jpg[/IMG] lmao[/QUOTE] [img]http://i49.tinypic.com/34j7jv4.png[/img] I know it's only two ratings but I don't think the irony is lost on you.

[QUOTE=PowerBall v1;36978905][img]http://i49.tinypic.com/34j7jv4.png[/img] I know it's only two ratings but I don't think the irony is lost on you.[/QUOTE] And one of them is from you, so either you don't know the definition of irony or you're just about to backpedal faster than the speed of sound.

That stupidity is like them buying a bag of Domino sugar thinking it's a bag of flour.

How is this copying the Ipad anyway? Its just a tablet, that all there is too it. In fact its a better tablet than the Ipad.

[QUOTE=GoDong-DK;36973848]Hey, what tablet ARE they talking about? The one that most closely resembles the iPad is the Samsung Galaxy Tab 10.1, but the one they're using in the article's picture is the Galaxy Tab 10.1N, that was specifically approved by a German judge instead of the original 10.1.[/QUOTE] The article doesn't really specify whether the Samsung tablets being returned were the original 10.1 or the 10.1N, BGR probably just pulled first stock picture of a Galaxy Tab that they could find. That doesn't make getting a Galaxy Tab and an iPad any less stupid, but since this information came from classified Samsung documents that were unsealed specifically for this case there's a good chance they could have been returning the original 10.1 [editline]28th July 2012[/editline] [QUOTE=IMA SHAARK;36973557]What if they're actually Apple employees/fanboys and they're trying to make a case for Apple[/QUOTE] This information comes from internal Samsung documents that were only made public for this case. It's possible, but pretty unlikely. Don't underestimate how stupid the tech illiterate can be sometimes.

This isn't Apple's fault, this isn't Samsung's fault, this can just be chalked up to good ol' consumer retardation.

[QUOTE=Ownederd;36971754]did you learn nothing from your one month ban[/QUOTE] You're the one that probably learn a lot from a one month ban

[QUOTE=CakeMaster7;36975918]That's arguable, people are allowed to use generic designs when making products. If so, every single laptop wouldn't use an almost identical layout, for example. The fact that the software and hardware are totally different could easily help Samsung, but some of Apple's bullshit patents are software patents.[/QUOTE] Not every laptop looks the same though, the layout might be similar, but that's a different issue (Try making a laptop without a screen/keyboard/trackpad, or a tablet without a screen, etc.) The issue here is the visual design, saying the hardware or software is different doesn't add much (if any) weight for or against Apples arguments. And I'm sure Samsung have software patents as well, most large IT companies probably do (HTC claims to own the idea of statusbars, etc.) And these companies own lots of patents, in2011 Samsung filed [URL="http://www.uspto.gov/web/offices/ac/ido/oeip/taf/topo_11.htm#PartB"]7x as many patents[/URL] than Apple did for example.

[QUOTE=adam1172;36973230]So I just bought an iPad. [IMG]http://i.cubeupload.com/O09YAY.jpg[/IMG] How do I turn it on.[/QUOTE] [media]http://www.youtube.com/watch?v=lsjU0K8QPhs[/media]

~The customer is always right~

[QUOTE=Alexak75;36984576]~The customer is always right~[/QUOTE] Except when their blatantly wrong.