I think the reason why everyone considers this laughable is because they've done next to nothing to back this claim up, so until they do, it's all talk. Hard to take a company seriously when they have quite a negative track record and claim to want to be better, without doing anything to support that.
Maybe if you stop being a pile of shit people will vote for you.
To be dead honest, I'm not shocked the dude's like "uh what the fuck why don't people like us?"
a lot of the issues with EA are at a lower level. customer service reps being shitty and all that, that kind of noise doesn't generally run up to the CEO and all of that cause it's the customer service depts. job to NOT be shitty. He's probably like "shit i had no idea this kinda thing happened"
[QUOTE=frozensoda;43012728]I would have loved to exchange it or get a refund, because it is exactly everything I don't want in a game. It wasn't a bad game, it's just the opposite of what I like about games.[/QUOTE]
Then again, I wasn't too interested in a strategic game VS. zombies.
Looking at this, I even felt Need for Speed: World was dying because it takes so long to patch the game and the new Devs to come in... But I hope they're trying, or else nobody's going to wanna play this F2P street-racing game because it's full of cheaters that easily get away by the lack of anti-cheat.
I'm going to be honest, yeah steam was shit at first and the same things happened with origin (though I was there when steam came out, server issues were common as expected but it wasn't even really that bad)
but wasn't origin just a repaint online store that already existed and continued to be shitty and still is after all this time + all these examples?
Even if it's all higher level, or lower level, I'm pretty sure making a bad product = most of the time the fault of the person making that product, name insane deadlines or budget cuts. But Origin doesn't have those, so why does it continue to be shitty? I mean yeah, origin isn't [I]that[/I] shitty, it's pretty bearable but I really am not impressed.
The UI is ehhh, the program itself can respond funny where I click right click menu's and they wont' pop up, achievements minimized my games, and most of the games have really unneeded shitty drm or insane dlc. Sure you can return games but considering how much more benefits steam has I'm really really care free. What the fuck is even the point in battlelogs and why should I care?
it's not that shitty, but considering it's age it shouldn't be [I]this [/I]bad. It doesn't even support skins for it, nor does the overlay work for me! Steam's had that good for years!
But it could be worse, it could be GFWL. Imagine being forced to use origin for steam games.
[QUOTE=J!NX;43015010]I'm going to be honest, yeah steam was shit at first and the same things happened with origin (though I was there when steam came out, server issues were common as expected but it wasn't even really that bad)
but wasn't origin just a repaint online store that already existed and continued to be shitty and still is after all this time + all these examples?[/QUOTE]When it was first "launched" it was literally the EA Download Manager but where someone did a find-and-replace to switch it all to say "Origins" and they changed the logos to the Origins ones.
[editline]29th November 2013[/editline]
So yeah, Origins has been around for more than a couple years. They've just only recently gotten around to improving it.
Some tips they can take on if they want to genuinely look good in the eyes of the general gaming community: (As if they'd ever read this lololol)
1. Customer service that gives a shit about the customer. You're there to help, not to be assholes that just state what the policy is and then ignore the customer
2. Treat your developers with respect (not slaves!) and let them finish games in their own time, instead of imposing "crunch mode" 24/7. On the same note, don't use patches to fix major issues post-release, when the issue should have been fixed prior to going gold.
3. Let developers be deeply involved with the community to get feedback about their games, to better improve it.
4. Less milking practices. Not /everything/ has to be a paid DLC (or microtransaction) for example and can rather be integrated into the base game. Yes, you're a business that has to make money, but we're humans, not livestock
5. On the note of microtransactions, never make a mobile game "pay to win". Paying to complete the game quicker is fine, but to really need it to complete it? Man, no. Not cool.
6. Give people the option as to how they want to play their game. Someone prefers Steam? That's cool. Want to provide better discounts on Origin? No problem. A customer has five different PC's (Home PC, laptop, work, etc, etc)? Let them play on all of them without some archaic DRM that just hurts the customer in the long run
7. New IP's, less rehashing. Don't be Activision, man.
8. Hire someone good that does PR. Clearly not everyone in upper management has a filter between their brain and their mouth and can control everything they say
9. Have a consistent price for your games worldwide. If your game is worth 50USD, it isn't justified charging 90AUD or 50GBP in their respective countries
10. If your game doesn't work upon release, let the customer have a refund, not another "crappy" game that the customer likely doesn't care for. Here in Australia, if a product is not deemed appropriate for use with the expectation the customer had in mind (EG: Being able to play Sim City on launch day that they've paid for) then they're legally entitled to a refund. That should be standard business practice. Better yet, refer to #2 so this doesn't happen in the first place.
Personally, I've "boycotted" EA since the release of Spore. If they were to start changing their business practices to be more customer friendly, I might reconsider my stance on buying from them.
/whine /rant /grats for reading this far /etc
[QUOTE=LuaChobo;43007784]yeah because mocking a company for wanting to better itself is totally the best way to inspire them to actually do it
its like telling someone to keep murdering people because they are a known murderer instead of convincing them to stop[/QUOTE]They aren't trying to better them selves, they just want more sales. If they were trying to better them selves they'd distribute games on steam as well.
[QUOTE=LuaChobo;43016213]are you even listening to yourself or even looking for proof of what you are saying
EA do sell on steam, take 2 seconds to look at what you are talking shit about mate[/QUOTE]The only things they've put on Steam since mid 2011 are like, two indie games and Sims 3 DLC. Nothing else.
[QUOTE=LuaChobo;43007838]at least
they are
realizing it[/QUOTE]
You should know pretty well that they are not going to change. They are just saying these things to try and look like they are trying.
[QUOTE=RoboChimp;43015471]They aren't trying to better them selves, they just want more sales. If they were trying to better them selves they'd distribute games on steam as well.[/QUOTE]
what the hell is better? theyre a company as long as they move units they're doing their job
[QUOTE=WaLLy3K;43015354]
7. New IP's, less rehashing. Don't be Activision, man.[/QUOTE]
I agree with you for most of what you said, but this is the one thing I have to play the devil's avocado for.
We keep saying we want new IP's but what happens is this - plenty of companies have invested a lot of time in doing some unique stuff, made a unique game with a new IP which didn't catch the right demographic or just wasn't interesting and companies go down as a result. It's quite scary to consider that your customers scream for new IP, but when they do, either the people that say "I'm throwing money at the screen and nothing's happening!11!1!!" or "Shut up and take my money!" are nowhere to be found, or the game just gets critically panned and it goes downhill from there. Studios have even shut down in the process - investing a lot of time in a game, making it as best as they can, only to have it completely flub. Seeing it that way, it's kind of understandable (though not necessarily acceptable) that companies stick to IP they know, because it's familiar territory which is good for them (generating loadsa moni) and bad for them (creative rut).
On the other hand, companies that do often invest some time in creating new IP also have the tendency to, for reasons stated above, keep a hawkish eye on production costs because nothing sucks more than an IP money pit which, during a period of bad sales, can kill a company. As a result, many rushed decisions are taken and things go to shit very fast as a new IP, which deserved a lot more TLC, gets hurled into the fray and is decimated, never to be heard of again.
There's a genuine problem with the new IP issue, because currently the only people generating a lot of it seem to be indie games - small clusters of people going for games which are not graphically extraordinary but do a lot of experimentation with what gamers seem to like. Big budget studios and publishers need to consider the welfare of more than just a cluster of less than then people when they decide to take gambles on establishing new IP's.
In exchange, however, I'd like to offer a solution whereby EA (or for that matter, any big name publisher) use/establish contact indie game studios as incubators for ideas (with the studios retaining full or most decision control) that could be carried out well at a larger level. In essence, this is what used to be done before - modders would demonstrate an idea, using an engine for fun and engaging gameplay, and studios interested in using their talent would hire them. In the new age, these indie studios could be used to foster early talent before adapting their skills to larger projects.
Why EA doesn't deserve such a recognition:
[IMG]https://dl.dropboxusercontent.com/u/111996868/CC_logo_white-600x300.jpg[/IMG]
[editline]30th November 2013[/editline]
Speak of the devil
[QUOTE=Doctor Zedacon;43016293]The only things they've put on Steam since mid 2011 are like, two indie games and Sims 3 DLC. Nothing else.[/QUOTE]
No they put Command & Conquer 3 (+Kane's Wrath +that other we don't speak of) and Red Alert 3 on Steam too. That was one of the few good choices they've done to the franchise.
In other news, Origin rumored to be shutting down soon
[QUOTE=J!NX;43015010]But it could be worse, it could be GFWL. Imagine being forced to use origin for steam games.[/QUOTE]
Imagine being forced to install Steam for a game you physically purchased. Oh wait...
[QUOTE=RoboChimp;43015471]They aren't trying to better them selves, they just want more sales. If they were trying to better them selves they'd distribute games on steam as well.[/QUOTE]
Why would Valve put their games on Origin?
[QUOTE=Dr. Flame;43016755]In other news, Origin rumored to be shutting down soon[/QUOTE]
Fuck competition!
[QUOTE=KillerJaguar;43018321]Imagine being forced to install Steam for a game you physically purchased. Oh wait...[/QUOTE]
The problem with GFWL is that if a game that is being sold on steam uses it. Then you would need to install it to play online. Games that use multiple DRMs are fucking stupid.
[QUOTE=KillerJaguar;43011133]Because Valve didn't do the same thing with Steam. Thank you for defining what a publisher is. It's funny how gamers always want more, but when they get more it becomes milking the franchise. I've noticed a pattern: when a game is good, it's because the developers made the right decision; and when a game is bad, it's because the publishers forced the developers to do terrible things. Developers can do no wrong and publishers can do no good.[/QUOTE] Major publishers operate under a predatory model and generally do not give five fucks about their consumers in anything other than monetary sense. That's a fact, not an opinion. That's how modern gaming operates. It doesn't absolve devs of making bad decisions, but plnety of dev have been called to carpet for making stupid choices, even popular ones like Naughty Dog and Bethesda.
It's a good thing they want to improve themselves but I think this is a classic case of "seeing is believing". For instance, they cancelled the new C&C games due to feedback they received during their closed alpha program. They acknowledged that they're not making the game the community wants and went back to the drawing board to create the game "that the community deserves". That's a good thing, right ? It is but they also shut down the entire studio working on that game, just like that. I don't know what happend to the folks who worked at Victory games afterwards but I can imagine they were without a job all of an sudden.
[QUOTE=ScottyWired;43016621]No they put Command & Conquer 3 (+Kane's Wrath +that other we don't speak of) and Red Alert 3 on Steam too. That was one of the few good choices they've done to the franchise.[/QUOTE]Those were all 2009. C&C4 was 2010. Not 2011-2013.
[editline]29th November 2013[/editline]
[QUOTE=LuaChobo;43016467]distribution != releasing[/QUOTE]They're all before they decided to cut virtually all ties with Steam. Since then they've neither released nor distributed, which I'm pretty sure RoboChimp was using them interchangeably, almost anything on Steam.
But you'll nitpick word choice because you otherwise lack a counter-argument.
[QUOTE=allon;43019614]It's a good thing they want to improve themselves but I think this is a classic case of "seeing is believing". For instance, they cancelled the new C&C games due to feedback they received during their closed alpha program. They acknowledged that they're not making the game the community wants and went back to the drawing board to create the game "that the community deserves". That's a good thing, right ? It is but they also shut down the entire studio working on that game, just like that. I don't know what happend to the folks who worked at Victory games afterwards but I can imagine they were without a job all of an sudden.[/QUOTE]
I doubt that big bad EA just went to their studio and booted everyone out onto the street. They wouldn't waste talent when they can just move the employees onto another studio. The studio itself died, but the employees were most likely just relocated to another.
[QUOTE=Doctor Zedacon;43020025]They're all before they decided to cut virtually all ties with Steam. Since then they've neither released nor distributed, which I'm pretty sure RoboChimp was using them interchangeably, almost anything on Steam.
But you'll nitpick word choice because you otherwise lack a counter-argument.[/QUOTE]
Answer this question first:
[QUOTE=KillerJaguar;43018321]Why would Valve put their games on Origin?[/QUOTE]
[QUOTE=.FLAP.JACK.DAN.;43018629]The problem with GFWL is that if a game that is being sold on steam uses it. Then you would need to install it to play online. Games that use multiple DRMs are fucking stupid.[/QUOTE]
I thought they were killing GFWL?
[QUOTE=.FLAP.JACK.DAN.;43018629]The problem with GFWL is that if a game that is being sold on steam uses it. Then you would need to install it to play online. Games that use multiple DRMs are fucking stupid.[/QUOTE]
actually, you need GFWL to play them period. GTA4 cannot save unless you have GFWL.
but it's being killed so
Steam however most 90% of games, maybe more even, [U]don't actually need steam[/U], and it's got an offline one + doesn't shit on your usage.
[editline]29th November 2013[/editline]
[QUOTE=KillerJaguar;43018321]Imagine being forced to install Steam for a game you physically purchased. Oh wait...
Why would Valve put their games on Origin?
Fuck competition![/QUOTE]
except most games don't need steam and the point was that it'd be tacking origin onto a steam game meaning you need steam + origin to run it like GFWL
oh and, offline mode
considerings steam actually a reliable service it's not nearly as shitty
[QUOTE=KillerJaguar;43020719]Answer this question first:[/QUOTE]They actually had the Orange Box content on Origin originally, it stayed on for a time even after EA sought to remove themselves from Steam as much as possible.
[QUOTE=J!NX;43020795]actually, you need GFWL to play them period. GTA4 cannot save unless you have GFWL.
but it's being killed so
Steam however most 90% of games, maybe more even, [U]don't actually need steam[/U], and it's got an offline one + doesn't shit on your usage.
[editline]29th November 2013[/editline]
except most games don't need steam and the point was that it'd be tacking origin onto a steam game meaning you need steam + origin to run it like GFWL
oh and, offline mode
considerings steam actually a reliable service it's not nearly as shitty[/QUOTE]
Uh haha what
most games make you install steam, it tends to say it right on the box/installation instructions.
Origin isn't really a bad program, the only real issue i can see with it is the selection of titles offered, but even then I really like it as a SUPPLEMENT (not a competitor) to Steam.
[QUOTE=No Party Hats;43021367]Uh haha what
most games make you install steam, it tends to say it right on the box/installation instructions.
Origin isn't really a bad program, the only real issue i can see with it is the selection of titles offered, but even then I really like it as a SUPPLEMENT (not a competitor) to Steam.[/QUOTE]
[url]https://support.steampowered.com/kb_article.php?ref=7480-WUSF-3601[/url]
it's a fair number but there's a shitload of games that don't do that at all
this is nothing compared to how many games are on steam + not on steam
though to be fair at least steam actually will give a very large amount of benefits. It's almost impossible not to find use in steam, or even if avoiding steam, origin or uplay, completely discounting needed installations, if you care at all about really getting into PC games.
Steam's features and broad audience make's it far more useful IMHO, especially since it "keeps it all in a safe place", Steamguard only makes it safer and better, I could publicly post my steam account name and password and no one will ever get in.
Origin isn't terrible, I just hate it because it isn't Steam.
I like having all my games, friends and tracking stuff like achievements and the 'time played' counter in one place.
I'll say good on them for publicly acknowledging they may have screwed up (instead of that "We're voted worst company but you're all wrong PROUD AND UNBOWED YOU FUCKERS" shit) but I won't believe them until I see them change.
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