• Steam to get plugin support and start selling movies and music, beta code suggests
    129 replies, posted
metal gear solid confirmed for steam?
Steam is going to quickly gain hate if they keep adding features that don't work onto an already hilariously broken program.
[QUOTE=Zeke129;45654461]Imagine how much worse their tech support is going to get when they start piling even more services onto it. "Hey Valve I can't watch movies!" 3 weeks later, [i]"UNINSTALL AVAST IDK LOL"[/i][/QUOTE] Steam has tech support?
[QUOTE=lavacano;45655306]Steam has tech support?[/QUOTE] Yeah, it delivers copy-pasted answers from their knowledgebase to you via carrier pigeon.
Steam plugins eh? Plex integration here we come! I am going to look into doing that.
imagine being able to pull up the movie title through a friend's game info/app info when steam reports they're watching netflix, just so you can PM them spoilers I am 100% for whatever features steam decides to add relating to movies and TV shows
yes now i can buy movies and music from steam, a totally functional not buggy piece of software
I'll trade you forest gump for a hat
[QUOTE=uaredead2020;45654554] "updating games means actually keeping them in working order? pfft"[/QUOTE] Everything is true except this one. They update way too fucking often, aren't we still getting tiny patches for HL2? But you know what would be ballin'? Crunchyroll for Steam so I can sell my trading cards for anime and [I]download[/I] the episodes because my connection just doesn't support streaming anything in HD.
[QUOTE=Zeke129;45655543]Yeah, it delivers copy-pasted answers from their knowledgebase to you via carrier pigeon.[/QUOTE] A carrier pigeon would be faster I think.
One of my biggest gripes with the steam interface is that it's a web-based interface yet it doesn't support tabs. Using it is like taking a time machine back to 2005. I usually just end up going to Steam's website instead. Also I already use iTunes, Netflix, Youtube and amazon to rent/watch movies. I don't care about steam integration so the only way this appeals to me really is if they can offer networks that those other giants can't which would be surprising to me.
[QUOTE=No_Excuses;45655984]Also I already use iTunes, Netflix, Youtube and amazon to rent/watch movies. I don't care about steam integration so the only way this appeals to me really is if they can offer networks that those other giants can't which would be surprising to me.[/QUOTE] The idea is probably to integrate support for most of those services into Steam's 10' UI (Big Picture Mode, SteamOS), though gaming-specific shows exclusive to Steam might also be a thing.
I'd seriously buy TV shows and whatnot on Steam. As soon as Transformers, Gundam, and Space Dandy hit Steam, day one buys. I wouldn't be surprised if we see some Adult Swim shows on Steam too, knowing Valve's partnership with [AS]. Infact I think a few of the first TV shows or movies will be something [AS] did or had a hand in. The Room anyone?
[QUOTE=Mister Sandman;45653948] Not really, I mean granted it's definitely not hard to install themes for Steam at all, and I don't know the process that goes in to actually making one, but the thing is that nobody's making them... You've got a few good ones like pixelvision and metro and then a heaping pile of shitty recolors, so there really isn't a lot of customizing to be done.[/QUOTE] [url]http://ravmunken.deviantart.com/art/Deshou-STEAM-372262061[/url]
I think what's holding back Steam's development is that they don't have anyone BUT techie-types working there. Techie-types are good for setting up the initial, but they tend to be pretty shit with things like good GUIs. It's also the reason why they seem more interested in things like opening up Steam to every developer than improving it. If I were Valve, I'd hire a shitload of people just to completely redo the thing as much as possible instead of having John Cook and his tiny band of misfits try to jam more functions into it.
[QUOTE=The freeman;45653966]Why would I buy those on Steam over Amazon/iTunes/Netflix/Hulu/Spotify/Other Sites/Retail considering their selection will be better and generally will be at a good price? The movie/music industry will certainly not allow Steam to undercut competitors by more than $1-$2 outside of sales. If it's game specific stuff, I guess that's alright.[/QUOTE] I don't have an account on Amazon/iTunes (can't run client on Linux anyway)/Hulu (not in Europe?)/Spotify (Likewise?)/Retail (hahahah). If a service I was already using offers me additional quality service, I might be inclined to try and use it! [editline]11th August 2014[/editline] Price isn't the sole factor to consider here. [editline]11th August 2014[/editline] [QUOTE=Ziron;45656553]I think what's holding back Steam's development is that they don't have anyone BUT techie-types working there. Techie-types are good for setting up the initial, but they tend to be pretty shit with things like good GUIs. It's also the reason why they seem more interested in things like opening up Steam to every developer than improving it. If I were Valve, I'd hire a shitload of people just to completely redo the thing as much as possible instead of having John Cook and his tiny band of misfits try to jam more functions into it.[/QUOTE] That theory goes against the fact they are still rolling with abhorrent JPEG avatars, horrid link whitelist page limiter and the entire community is unstable and unreliable. I like Steam as a service as a whole but I definitely wouldn't cite their technological background as a strong point of it.
Just give me good Blu-ray picture quality downloads, ability to play in VLC with the 5.1 audio compressed to 384 kb/s AAC and I'd be set. 320 kb/s MP3 should be fine too. Probably wouldn't download Standard Definition material though, prefer DVD because I can run it off a CRT at native resolution.
I hope the actual client will not suffer from huge ram usage after addition of all those features
[QUOTE=coyote93;45656382]Wow, you guys really complain a lot about steam. I have used steam for a little over 7 years, and i have never encountered any of the shit all of you guys talk about. Steam might actually be the fastest running program on my pc, it does not bug out, and it does not stop up or crash. And a lot of you complain about the steam in-game overlay? That it crashes? I am almost thinking that it might be a fault on your end... I might only have 97 games on steam, but i have ran every game with the steam overlay, and it have never crashed for me. And then it is the guys who complain about steam itself being ugly, and having a bad setup, making it hard to navigate. After all of the comments here, it seems like i am the only one who really enjoy how steam looks, it is lightweight and simple, looks real clean. And some of you want steam to hire apple/other designers to "fix" it? How steam looks is kinda how they always have looked, i think it is great that they don't change to "be" like the plain and boring look of apple UI's. And the guys of you who complain about steam support.. I really don't understand how you can complain. On steam, i have gotten refunds, i have gotten help when a game sometimes would not run to great on my old computer. And at-least one of you guys say they use 2-3 weeks to answer you? The longest i have waited for help from the support is a week. if you compare steam's support to other online services, steam is golden. Just to compare it once, we'll take ORIGIN. In origin, i bought battlefield 3 complete edition, but when i were in library, it said i only had the base game, even tought i paid full price for the complete edition, i contacted support. And i did not get any answers for 2 months... And when i got the answer, they said i had to be doing something wrong, since " i apparently had not paid for anymore than the base game". I could continue with stuff like this that have happened to me with online services, but it is already a wall of text.. Steam is a great service, the best actually (imo) and even thought the greenlight system is kinda shitty, and they have faults, you guys just complain to much.[/QUOTE] 1.) I've had multiple PCs with multiple specifications throughout my ten years of usage, I have hundreds of games and the community/friends functionality goes down all the time. The overlay crashes all the time too. In fact it was down today for about 40 minutes. 2.) It's not a matter of it being ugly, it's a matter of it being a window inside a window that is a embedded webkit browser minus the performance in addition to it being pretty gnarly looking. Like I said, they're a billion dollar company and they can't hire someone to make it look better? The only thing native about the Steam desktop application is the library, settings and server browser functionality. The performance is awful compared to Origin/GOG and that includes download speeds. I get 14mb/s on Origin all the time. I get five on the server closest to my house on Steam. 9mb/s if I'm lucky and it's 4AM and no one's using it. 3.) That is entirely your fault that it took you a month and I have a strong feeling that you're exaggerating considering I've gotten responses to everything I've ever sent in under 48 hours, even when it was being escalated and I had to speak to five different departments. Origin's customer service has a web-chat that connects you in under an hour during peak hours. They also have a phone number that you can call that will take even less time. Hell, I was escalated to fix my issue with battlelog the day I called and I was speaking with the studio at DICE directly in order to fix it. They gave me Battlefield 4 Premium and a pre-order copy of Titanfall (with the DLC season pass) for my time and the inconvenience. Not to mention Origin has better customer protection policies and the willingness to refund and additionally compensate you as demonstrated above.
[QUOTE=coyote93;45656382]Wow, you guys really complain a lot about steam. I have used steam for a little over 7 years, and i have never encountered any of the shit all of you guys talk about.[/QUOTE] I have used Steam for less time and encountered countless faults people are mentioning here. [QUOTE]Steam might actually be the fastest running program on my pc, it does not bug out, and it does not stop up or crash.[/QUOTE] Lucky you I guess? I've had issues like Steam opening and instantly locking up, being completely unable to log in after logging in perfectly fine for weeks, and crashing or memory hogging overlays. My current issue is logging in opens Steam, which proceeds to instantly close and force me to log in again. This can not happen some days, force it once on other days, and on other days force me to do it up to 3 times. [QUOTE]And a lot of you complain about the steam in-game overlay? That it crashes? I am almost thinking that it might be a fault on your end... I might only have 97 games on steam, but i have ran every game with the steam overlay, and it have never crashed for me.[/QUOTE] "I don't have this issue so it's everyone else's fault." [QUOTE]And the guys of you who complain about steam support.. I really don't understand how you can complain.[/QUOTE] Easily? Their support is universally horrendous. I have asked them a handful of questions about problems with Steam. If I don't get told to delete clientregistry.BLOB, I either get told to send them some file which they look at and blame some inane thing which doesn't really do anything when i follow their advice, or they simply don't reply at all. [QUOTE]if you compare steam's support to other online services, steam is golden. Just to compare it once, we'll take ORIGIN.[/QUOTE] I am going to guess you didn't follow up on that since you'd have receipts and emails about buying it similarly to what Steam does, yes? Why didn't you show them those? Surely having evidence would help your case. And I don't use Origin, but from what I hear they have been improving it quite well from what it used to be like. Compare this to Steam just piling shit ontop of an already horrid mess of a program and they are very noticably going backwards from how they used to treat fans. Some of the stuff they have is neat, but these problems are legitimate grievances that are becoming more widespread. Sort those out then add shit to your program. [QUOTE]Steam is a great service, the best actually (imo) and even thought the greenlight system is kinda shitty, and they have faults, you guys just complain to much.[/QUOTE] In functionality, it's mile from the best. See the aforementioned comments on my experience with it, and I'm not alone in having them by far. The only real place Steam shines is the sales and the wide range of sold games. Which is good, but saying it's the best overall is just laughable. Their flagship program is a bloated mess, their communication to fans is non-existent and their quality control has slipped so far back from how it used to be. They got lazy when their program flourished, but now competitors are starting to look better and better
I like Steam just because the massive game libary and the fact that I can pay with iDeal(Dutch digital payment service). otherwise it has little redeeming factors for me(compared to other services).
I for one hope they add in Checkers/Chess to chat again.
[QUOTE=coyote93;45656382]And the guys of you who complain about steam support.. I really don't understand how you can complain. On steam, i have gotten refunds, i have gotten help when a game sometimes would not run to great on my old computer. And at-least one of you guys say they use 2-3 weeks to answer you? The longest i have waited for help from the support is a week.[/QUOTE] Ignoring the rest of this inane bullshit that people have countered, I'll address this one. I recently had a bug on Steam (both through the browser and client) where Steam could not retrieve a message I had been sent while offline. It took them fifteen days to even respond and when they did they attempted to blame the fact I used a third party skin for Steam. Something that couldn't even possibly be the cause of this issue through the client, let alone through Firefox. On the flip side around the same time I had an issue on Gamer's Gate. They had just put up a notification on their support site saying they were swamped with support requests and it would take awhile to respond. It took them three days to reply and another two to work through everything before outright fixing the issue. Most tech support is a lot closer to GG's, not Steam's. Even Origin's support at least responds quicker, even though the quality of their support isn't much better (if at all) than Steam's.
There really is no excuse for the state of Steam support at this point. If I need help from EA I can use the live support and expect a solution within 5 minutes. If you use steam, you're shit out of luck unless you fancy waiting 14-21 days for a reply, and you're lucky if you get a conclusive reply after that. All they need to do is hire a hundred or so minimum wage support workers, the wages of which can easily be subsidized by the ridiculous amounts of money they're making through their marketplace and sales of cosmetic items.
I just wish they put a screen capture thing into the overlay already
If we're going through stories. I got into Steam as my actual first foray into PC Gaming. I had just gotten an XPS laptop for christmas and so I immediatly grabbed Half Life 2(And its two episode). I was so excited. It took awhile to download but that was fine. I then played the every loving fuck out of those three games. It doesn't say it now, but I played all three of those for at least 100 hours each. Fast forward to a few months later, a glitch happened during offline mode and it kicked me out. When I went home, steam [B]refused[/B] to connect to the servers and authenticate me which meant I was cut off from the games I had purchased over those months. It literally refused, said it couldn't do it. I looked up on steam powered how to fix it and it gave me, for the error number I was getting, the instructions on how to recover a stolen account. I fucking panicked, I changed all my passwords, I reset my steam password and then deleted the .blob. And it did nothing. I told customer support my issue and after a week of no response I said fuck it. I uninstalled steam and all the games, reinstalled it annnd I still had the issue. So I said fuck it and recreated what happened, and suddenly fucking offline mode starting working, and then I connected. [B]I had to break it again to fix it. Who? What? How? WHY!? WHHHY!?[/B] This is the only program I have ever seen break itself, and having to be broken again to fix it. The kicker in all this, 3 weeks later after I fixed it, they responded by sending me to the exact page that got me into a panic attack. The year after that was the fun one where it broke and it didn't even know why. Re-installing it didn't work, I had reinstall [B]Windows[/B] entirely to get it working. Maybe there was an issue with Windows, but I'll tell you this. Everything else was fucking working. [editline]11th August 2014[/editline] Wanna know how paranoid I've gotten with steam? I have set it up on its own hard drive and have the games on my core hard drive. If steam fucking breaks, its on its fucking own and I can throw away the hard drive because getting a new hard drive is a faster fix.(exaggeration) [editline]11th August 2014[/editline] Second Note:If you actually dig into some the issues people have frequently that no one can explain, their all the way back from the very beginning of steam.
[QUOTE=Zeke129;45654461]Imagine how much worse their tech support is going to get when they start piling even more services onto it. "Hey Valve I can't watch movies!" 3 weeks later, [i]"UNINSTALL AVAST IDK LOL"[/i][/QUOTE] Steam Support actually helped me... once. I was amazed. [editline]11th August 2014[/editline] [QUOTE=Alice3173;45658239]Ignoring the rest of this inane bullshit that people have countered, I'll address this one. I recently had a bug on Steam (both through the browser and client) where Steam could not retrieve a message I had been sent while offline. It took them fifteen days to even respond and when they did they attempted to blame the fact I used a third party skin for Steam. Something that couldn't even possibly be the cause of this issue through the client, let alone through Firefox[/QUOTE] If the problem is an unread chat notification being stuck, I had that problem and going to Steam's [url=http://steamcommunity.com/chat]webchat[/url] allowed me to see the damn thing and remove the notification.
[QUOTE=TheCombine;45658784]If the problem is an unread chat notification being stuck, I had that problem and going to Steam's [url=http://steamcommunity.com/chat]webchat[/url] allowed me to see the damn thing and remove the notification.[/QUOTE] I actually tried that as well. It didn't work. The issue seems to be that they don't have Steam setup properly to retrieve messages from people who are no longer on your friends list and the person who sent the message removed me right after sending it. When I clicked the notification it would actually open a chat tab but it said their name was unknown and couldn't load their avatar nor the default ? avatar they use when Steam can't retrieve one. [url=http://i.imgur.com/A4Tnpce.png]Here[/url]'s actually a screenshot I took of it.
valve's software platform is great, but steam as a piece of software is garbage. it never follows UI design rules or specifications, and is full of bugs on all platforms. it's shite
[QUOTE=Alice3173;45659234]I actually tried that as well. It didn't work. The issue seems to be that they don't have Steam setup properly to retrieve messages from people who are no longer on your friends list and the person who sent the message removed me right after sending it. When I clicked the notification it would actually open a chat tab but it said their name was unknown and couldn't load their avatar nor the default ? avatar they use when Steam can't retrieve one. [url=http://i.imgur.com/A4Tnpce.png]Here[/url]'s actually a screenshot I took of it.[/QUOTE] Yeah, that's the exact problem I had, sucks that this solution doesn't work for you.
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