Free to Play: Steam accepting refunds for No Man's Sky regardless of playtime - Polidicks

[QUOTE=DeEz;50958796]This sets a weird precedent. What's the point of having a 2 hour limit if you're going to selectively enforce it?[/QUOTE] What do you mean what's the point? 2 hours is still the baseline, but they loosen it in cases where they think it's needed.

[QUOTE=Tuskin;50958754]I have 10 and they denied me. though i have had it since launch.[/QUOTE] List the false advertising examples and such, that should help. What did you write for the refund reason?

[QUOTE=~Kiwi~v2;50959097]Having the Launcher open should not count to play time at all. You don't actually have the game exe running.[/QUOTE] iirc the thing that steam counts as playtime is whichever exe it opens which would be the launcher in that case

[QUOTE=FlakTheMighty;50959076]I think Max Relax or whatever is still around.[/QUOTE] Yeah there's 3 minecraft servers still running in GIP. 2 are vanilla/mostly vanilla, and the other is something FTB related. Minecraft is actually a good example of how to do decent world generation. Yeah, it farts once in a while and you get some strange glitches, but on the whole it's highly varied and interesting. It's completely nonsensical and 'fake' but realism isn't automatically good , particularly when you want to go exploring caves and other things. NMS just has awful procedural generation. Stuff floats all over the place, and there's countless glitches, combined with gargantuan amounts of resources so that you don't actually need to do anything.

You sure about this? [t]http://i.imgur.com/sI0BwEn.png[/t]

[QUOTE=Gray Altoid;50959425]You sure about this? [t]http://i.imgur.com/sI0BwEn.png[/t][/QUOTE] People with supposedly 75+ hours have gotten refunds. Trying different reasons has gotten some people success after multiple attempts. Also it is advised that if you are being refused because of play time that you make a support ticket instead and do a small write up of all the false advertising (no multiplayer and promotional material on steam store not being representative of game showing features not in game) surrounding No Mans Sky as well as stating bad performance and crashing. If you back it up with enough links they should refund you. Supposedly helps also if your purchase was a pre-order if your claiming false advertising.

Yeah, I just put in a support ticket. We'll see.

Seriously now consumers need to smarten up about video games and advertising. Stop falling for the same old tricks, stop mindlessly attacking skepticism over a game's promises like a fanatic.

[QUOTE=Zang-Pog;50958812]How many other games has steam allowed you to refund outside of NMS after that two hour limit? They're doing it because the game was sold on lies[/QUOTE] They let you do it with Starbound after it left early access, regardless of how long you played it in the past.

I expected the studio to fall through with most of its planned features. Procedurally generated everything my arse. I was denied my refund because i have more than 2 hours of gameplay. Preordered this rubbish because i thought there was promise. I dont preorder often, however this puts the nail in the coffin as that practice will end for the most part (PlanetCoaster is a definate go) Even made myself a friendly reminder: [img]https://puu.sh/qJSCT/3a8b6ccadb.jpg[/img] And anyone that blindly defends the game is apart of a small minority thats equally boring as this game. Clearly, the community recognizes that this release was a pure mess. [img]https://puu.sh/qPc7S/7dbc4d313f.png[/img] Ever wonder how many times a overhyped turd would bounce before it stops? The above graph should give you an idea.

refund request through the refund page got denied, trying now with a support ticket

[QUOTE=DeEz;50958796]This sets a weird precedent. What's the point of having a 2 hour limit if you're going to selectively enforce it?[/QUOTE] You can still request a refund if you've played more than 2 hours, it's just not an automatic process then. You have to submit a support ticket.

I didn't even know this game was that hyped, I lost interested way back when the first planets didn't at all look planet sized.

[QUOTE=Mingebox;50960472]I didn't even know this game was that hyped, I lost interested way back when the first planets didn't at all look planet sized.[/QUOTE] They're definitely planet sized, but they're filled with practically nothing.

[QUOTE=Mingebox;50960472]I didn't even know this game was that hyped, I lost interested way back when the first planets didn't at all look planet sized.[/QUOTE] The planets have extremely thin atmospheric layers compared to real planets, but that doesn't change the fact that you can run a few minutes in any direction and exhaust everything there is to do on the planet

And here I am, I bought the game [I]after[/I] release (I don't pre-order anymore) and I still enjoy it. I'm not gonna defend the bullshit that Hello Games pulled, particularly the $60 price tag and the extremely poor quality of the launch. Though I am on the side of the fence that Sean Murray was just way too fucking enthusiastic and has no idea how to talk to the press, and a lot of the hate is pretty overblown. However, I still enjoy the game a lot and I'm greatly looking forward to see the future of it, assuming HG keeps up with content updates once the post-launch dust settles. And even then, it seems the modding community is getting off to a healthy start.

[QUOTE=Lyokanthrope;50960577]And here I am, I bought the game [I]after[/I] release (I don't pre-order anymore) and I still enjoy it. [/QUOTE] Same. I bought it a few days after it released on PC. Maybe it's because I didn't really follow the marketing campaign, and from what I did follow I knew how to temper my expectations, but I haven't encountered any significant problems with the game (at least from my perspective). It's space minecraft. It wasn't worth even the $40 I got it for, but I've had my moneys worth of entertainment so far. It really was a game that was crippled by it's marketing, and Sean should have shut the [B]fuck[/B] up in half of the interviews he was in. It's a shame, because if this game was marketed as a low-key indie title instead of a proper, AAA game, then I bet it'd be being hailed as a masterpiece right now.

That's great. Now, if only Steam would refund me for The Stomping Lands. Even after putting out a support ticket explaining how the developers abandoned development of their early access game shortly after putting it on steam and how they clearly didn't deliver on what they promised, Steam still tells me that I can't have my $24 back. I really hope Steam just drops the 2 hour limit all together, as 2 hours is not nearly enough time for most games, especially higher profile ones. Yes, people would probably abuse the fuck out of it, but it's not like people aren't doing that with boxed copies already. People will always find a way to cheat the system, and putting more restrictions on it only hurts the legit consumers who are dissatisfied. As for my opinion on NMS, I've already stated it multiple times. Hopefully it'll be better in the future, but I'm not expecting much (especially since even people on PS4 are getting refunds now).

[QUOTE=WillerinV1.02;50960619]Same. I bought it a few days after it released on PC. Maybe it's because I didn't really follow the marketing campaign, and from what I did follow I knew how to temper my expectations, but I haven't encountered any significant problems with the game (at least from my perspective). It's space minecraft. It wasn't worth even the $40 I got it for, but I've had my moneys worth of entertainment so far. It really was a game that was crippled by it's marketing, and Sean should have shut the [B]fuck[/B] up in half of the interviews he was in. It's a shame, because if this game was marketed as a low-key indie title instead of a proper, AAA game, then I bet it'd be being hailed as a masterpiece right now.[/QUOTE] I followed the marketing but I could smell from a mile away half of it was bullshit :v: Maybe I'm just jaded as fuck. I expected [url=http://mooses.nl/nice/about/]Noctis IV[/url] except prettier and I got...a prettier Noctis IV with survival-ish elements. I'm perfectly happy with that. Maybe not for $60, but it's still an enjoyable experience. Sidenote, I kind of disagree with 'space minecraft' because that creates the idea of much more advanced crafting and building mechanics which this game is certainly not about.

I had 19 hours. They told me it was over the 2 hour limit and rejected me. Fair enough I guess, but I hope the devs get a good pants shitting and put some more actual content into this game.

The shit storm on reddit over all of this is pretty enertaining. People actively downvoted posts announcing this news and reported them to the point of them being removed automatically. People really don't want to believe that this game was built on lies and is the most unfulfilled piece of garbage in recent memory.

[QUOTE=Rahu X;50960645]That's great. Now, if only Steam would refund me for The Stomping Lands. Even after putting out a support ticket explaining how the developers abandoned development of their early access game shortly after putting it on steam and how they clearly didn't deliver on what they promised, Steam still tells me that I can't have my $24 back. I really hope Steam just drops the 2 hour limit all together, as 2 hours is not nearly enough time for most games, especially higher profile ones. Yes, people would probably abuse the fuck out of it, but it's not like people aren't doing that with boxed copies already. People will always find a way to cheat the system, and putting more restrictions on it only hurts the legit consumers who are dissatisfied. As for my opinion on NMS, I've already stated it multiple times. Hopefully it'll be better in the future, but I'm not expecting much (especially since even people on PS4 are getting refunds now).[/QUOTE] that was before the refund system and to refund money they still have to have it. The stomping lands devs have long run with the money.

[QUOTE=Lyokanthrope;50960937] Sidenote, I kind of disagree with 'space minecraft' because that creates the idea of much more advanced crafting and building mechanics which this game is certainly not about.[/QUOTE] For sure, but those survival-ish elements that you refer to is what my interpretation of minecraft is. I only really got into minecraft during the earlier days when that was the focus. It's probably a little misleading to most though, yeah.

I think I would have enjoyed it more without any of the survival mechanics. Just make upgrades directly findable and take out the material grind (and the frustration of not having enough inventory space).

PSN is accepting refunds too, I contacted support, refunded this and got Mankind Divided instead. I feel I'd enjoy that a lot more.

[QUOTE=TalonAran;50961149]PSN is accepting refunds too, I contacted support, refunded this and got Mankind Divided instead. I feel I'd enjoy that a lot more.[/QUOTE] That also has severe issues, but at least it's enjoyable.

[QUOTE=FlakTheMighty;50961163]That also has severe issues, but at least it's enjoyable.[/QUOTE] I've not noticed any significant or notable bugs on the PS4 version so far, the bigger problem is the fact that MD feels like it was cut in half by Square-Enix to sell more DLC/games.

I was talking about the whole DLC tied to single saves, micro transaction stuff.

[QUOTE=Marbalo;50961372]Would Hello Games actually be losing money over these refunds or would it be just Steam?[/QUOTE] Apparently steam keeps their fees, so not only does the dev not get the money, but they eat the fees.

Poor Sean Murray could only afford like 2 flannel shirts before. What's he going to do now with all these refunds?