Free to Play: Steam accepting refunds for No Man's Sky regardless of playtime - Polidicks

Still trying to get a refund on this 10th try's the charm :surrender:

[QUOTE=Pantz Master;50967540] The only games I will pre-order every time are Bethesda releases.[/QUOTE] Well I guess they don't lie about what they're selling.

[QUOTE=Pantz Master;50967540]Agreed. Most people don't understand the market and they just want to rage against the machine and defend the poor artist developers. That is rarely how things actually work. [editline]29th August 2016[/editline] The only games I will pre-order every time are Bethesda releases.[/QUOTE] I've been happy with every Nintendo game I've preordered. With the exception of Twilight Princess HD because they let that one slide with the massive FPS drops in some locations. I'll give Nintendo themselves a pass on that one though since they let a third party do the port. Still disappointed with them for it though.

[QUOTE=venom;50967410]Has there been an official statement from Hello Games regarding this whole thing?[/QUOTE] It'd make things way worse for his team and himself no matter what he'd say, so it's probably best he stays quiet.

I hope Sean suffers

Bye, Hello Games

[QUOTE=Pantz Master;50967540] The only games I will pre-order every time are Bethesda releases.[/QUOTE] After FO4 I learned not to

[QUOTE=DEMONSKUL;50967605]Bye, Hello Games[/QUOTE] They should change their name from "Hello Games" to "Goodbye Games"

[QUOTE=Grandzeit;50967559]It'd make things way worse for his team and himself no matter what he'd say, so it's probably best he stays quiet.[/QUOTE] I don't think radio silence is helping anything either. It's getting too late but an apology, explanation and addessing an attempt to correct the issue(s) would've gone a long way. Hiding in a corner is a pretty stupid and awful thing to do to your fanbase.

Just got a refund. Bought it on release day with 4 hours playtime within the first 2 days after purchasing. Used the reason "Doesn't look like the screenshots and videos."

Requested a refund at 19 hours, 10 of which were spent dealing with the game crashing and having poor performance, even with the experimental branch. The rest were spent finding out how much that was advertised was actually missing from the game.

[QUOTE=Pantz Master;50967540]Agreed. Most people don't understand the market and they just want to rage against the machine and defend the poor artist developers. That is rarely how things actually work. [editline]29th August 2016[/editline] The only games I will pre-order every time are Bethesda releases.[/QUOTE] I honestly don't even recommend touching Bethesda titles until their GOTY edition comes out, because trying to deal with mods when Bethesda is constantly patching the game is a massive pain. I'm not really a fan of the game updating, then essentially becoming unplayable for a couple of days until the script extender and mods get updated for the new update. That, and Bethesda's titles on release are usually extremely buggy, and sometimes even get worse in later patches (Skyrim v1.2 comes to mind).

I got my refund no problem. I don't consider myself swindled simply because I didn't buy into the hype (or follow it for that matter), it was quite frankly boring. Gather shit, make shit, fly somewhere, repeat. That was the whole game.

[QUOTE=venom;50967410]Has there been an official statement from Hello Games regarding this whole thing?[/QUOTE] You're asking for an official statement from a company that got into this mess in the first place because of their wishy washy statements.

[QUOTE=mchapra;50967548]sean murray has had radio silence on twitter since the 18th i believe[/QUOTE] He should be on suicide watch.

[QUOTE=GhillieBacca;50969026]He should be on suicide watch.[/QUOTE] He should be on the Suicide Squad, he'd make an excellent member with his ability to lie.

[QUOTE=Zephyrs;50968968]You're asking for an official statement from a company that got into this mess in the first place because of their wishy washy statements.[/QUOTE] I just feel like the only chance for a way out of this is for them to attempt some serious damage control Not doing anything just kind of digs the hole deeper

[quote]1 Message by you on Sat, Aug 27 2016 16:11 I've spent many, many hours trying to find the content Hello Games and Sean Murray promised in interviews. No multiplayer, no simulation of planets, the animal variety in promo videos were faked, and much more. The developer has been entirely silent and unresponsive to the community's request for an explanation on where the promised features are. Please refund this.[/quote] [quote]2 Message by Support Tech Chuck on Mon, Aug 29 2016 11:40 Thank you for inquiring about a refund for No Man’s Sky. There has been some recent confusion in the community about Steam refunds for this title. Our standard refund policy continues to apply to No Man’s Sky, and playtime continues to matter when refunding the product. We’ve reviewed your playtime and unfortunately you do not qualify for a refund. Please review our refund policy here: [url]http://store.steampowered.com/steam_refunds/[/url] [/quote] [editline]29th August 2016[/editline] Thanks tech chuck!

[QUOTE=Gray Altoid;50970864][editline]29th August 2016[/editline] Thanks tech chuck![/QUOTE] Sucks that you live in the US, home of "fuck the consumer"

[QUOTE=Gray Altoid;50970864][editline]29th August 2016[/editline] Thanks tech chuck![/QUOTE] I got the same thing. I wouldn't normally care, but I'm a little frustrated that they're selectively enforcing policies. Don't get me wrong, I pretty much expected to get denied, but don't refund some people then say you can't refund others, y'know? [editline]29th August 2016[/editline] Worst comes to worst, I'll give Hello Games a chance to pull through. The blueprint of a good game is certainly there.

[QUOTE=Protocol7;50971253]I got the same thing. I wouldn't normally care, but I'm a little frustrated that they're selectively enforcing policies. Don't get me wrong, I pretty much expected to get denied, but don't refund some people then say you can't refund others, y'know? [editline]29th August 2016[/editline] Worst comes to worst, I'll give Hello Games a chance to pull through. The blueprint of a good game is certainly there.[/QUOTE] Pretty much the same. I am a bit frustrated as well, perhaps there is something to explore on consumer laws that may fall into the lines of false advertisement. I would personally like to see Hello games lose their studio, and them to lose any potential in further advancement in their careers. Or they alternatively resolve the problems they have caused. Undoubtly, the game was one of the worst releaseds I've seen.

[QUOTE=Richard Simmons;50971385]Pretty much the same. I am a bit frustrated as well, perhaps there is something to explore on consumer laws that may fall into the lines of false advertisement. I would personally like to see Hello games lose their studio, and them to lose any potential in further advancement in their careers. Or they alternatively resolve the problems they have caused. Undoubtly, the game was one of the worst releaseds I've seen.[/QUOTE] I unfortunately doubt it. The law doesn't favor us in the US the way it does in the EU.

[QUOTE=Exploders;50967632]They should change their name from "Hello Games" to "Goodbye Games"[/QUOTE] goodbye money

[QUOTE=Scratch.;50971399]goodbye money[/QUOTE] Goodbye Career, Hello Unemployment. [QUOTE=Protocol7;50971398]I unfortunately doubt it. The law doesn't favor us in the US the way it does in the EU.[/QUOTE] usually US laws only protect against scams, loosely. The FTC is undoubtly useless when it comes to consumer rights because it bites away at the heals of capitalism at its finest principal: deception.

"I have an idea! Let's make a game, and promise ridiculously crazy features, but not put them in the game. Instead, let's make it so the game is designed so that people will search for hours to find those features and, when they finally give up or realize that they're not there, they've already passed the refund time! MWAHAHAHA"

Guys try this out! They made the game we all expected but in 72h only! [URL="http://ludumdare.com/compo/ludum-dare-36/?action=preview&uid=1695"]No Mario's Sky[/URL]

Sean Murray would make a great politician.