• Woman Claims U.S. Airways Lost Her Special Needs Brother
    55 replies, posted
[quote]WILMINGTON, North Carolina -- A North Carolina woman says U.S. Airways has some explaining to do, after they lost track of her brother, who has special needs. Kristy Wilson was reunited with her brother, Victor, after she says the airline lost him. He was supposed to arrive on a Christmas weekend flight. His luggage made it, but he did not. Kristy Wilson says that, for almost two hours, she pleaded with U.S. Airways workers to help her locate her brother, but they were not helpful. "They didn't want anything to do with me or listen to what I had to say, so I got a little upset, and told them that my brother is physically and mentally handicapped, and could they help me, and they says well can't you call his cell phone and I said no, he doesn't know how to use one." Wilson says airline officials did not believe the two were related, so they refused to help. Her father eventually made some calls and tracked her brother down, according to Wilson. Victor was at a gate at Charlotte Douglas International Airport, where he missed his connecting flight. "Anybody could have hurt him," Wilson said. "He can't defend himself." Wilson says she wants an explanation. "I really want to know as to why my brother, my father and I were treated the way that we were." A U.S. Airways spokesperson says that, as soon as the airline was made aware of the problem, they reunited the brother and sister. The spokesperson would not issue an apology, but said the airline is looking into the matter. [/quote] Source: [url]http://www.ky3.com/news/ktla-us-airways-lost-passenger,0,3590931.story[/url]
So apparently someone failing to move themselves to the gate in a punctual manner for their next flight is the airline's fault.
I figured that the flight might've been retarded by turbulence.
@certified If they are mentally and physically handicapped, that's going to be a bit harder.
Even if this was someone who did not have special needs, either way it is not the airline's fault if someone can not make it to the plane on time. Same for trains, it is not the rail company's fault that someone does not make it to the train.
[QUOTE=Chessnut;33908459]@certified If they are mentally and physically handicapped, that's going to be a bit harder.[/QUOTE] Even handicapped people can follow simple directions, so it could be equally her fault for fucking up the instructions. "WHEN THE DOOR OPENS YOU GO IN" Not that hard.
[QUOTE=certified;33908444]So apparently someone failing to move themselves to the gate in a punctual manner for their next flight is the airline's fault.[/QUOTE] Yeah, fuck that stupid bitch for trying to get help to find her brother. Airlines shouldn't have to do anything when it comes to lost people with the mental capacity of a small child. She should get arrested for taking away valuable time that could have been used by employees to molest passengers.
Did none of you read the article? You are the retards.
[QUOTE=teslacoil;33908515]Did none of you read the article? You are the retards.[/QUOTE] She lost her mentally handicapped brother and tried to blame the airline.
[QUOTE=Chessnut;33908528]She lost her mentally handicapped brother and tried to blame the airline.[/QUOTE] Because they refused to help her get to him. Hell, they refused any service.
[QUOTE=teslacoil;33908515]Did none of you read the article? You are the retards.[/QUOTE] [QUOTE]Victor was at a gate at Charlotte Douglas International Airport, where he missed his connecting flight.[/QUOTE] As soon as he steps off the flight into a new airport that is where the airline's responsibility for him ends. They are not responsible for helping him until he has stepped foot inside of the next plane.
So, wait, he missed the flight? I don't see how this is the airline's fault. If anything, he should have been instructed better. Granted, he apparently needed some direction, but that's on basically anyone who was there's heads, not just the airline's.
Her mentally handicapped brother got lost, and she received no help trying to locate him. The media blamed the airline for losing him, she blamed them for not helping retrieve him. They should have helped her. Saying, "But it's not their responsibility!" is so hilariously immature. If you still want to look at it from the "I am a heartless aspie who thinks I know everything" perspective (Certified), then if she received help, this article would not exist, they wouldn't look like dicks, and they wouldn't have to deal with possible lawsuits.
The airline refused to help for dumb reasons. Some of you guys suck hard at News
The real problem is that there was nobody with the fucker. I mean, come on, if he has special needs why doesn't he have a god-damn caretaker? Why is he on his own? It's the family's fault for not having SOMEONE there to take care of the guy and help him get where he's going. It's not the airline's responsibility to assign caretakers for special-needs people, it's the family's responsibility, and they failed on that end.
Calling special needs people "fuckers" since '11 Stay classy Facepunch.
[QUOTE=Thund3rdome;33908785]Calling special needs people "fuckers" since '11 Stay classy Facepunch.[/QUOTE] Since when did I represent the whole of Facepunch? :v:
[QUOTE=Xenomoose;33908743]The real problem is that there was nobody with the fucker. I mean, come on, if he has special needs why doesn't he have a god-damn caretaker? Why is he on his own? It's the family's fault for not having SOMEONE there to take care of the guy and help him get where he's going. It's not the airline's responsibility to assign caretakers for special-needs people, it's the family's responsibility, and they failed on that end.[/QUOTE] It makes me wonder why the sister wasn't watching over him.
[QUOTE=Downsider;33908609]Her mentally handicapped brother got lost, and she received no help trying to locate him. The media blamed the airline for losing him, she blamed them for not helping retrieve him. They should have helped her. Saying, "But it's not their responsibility!" is so hilariously immature. If you still want to look at it from the "I am a heartless aspie who thinks I know everything" perspective (Certified), then if she received help, this article would not exist, they wouldn't look like dicks, and they wouldn't have to deal with possible lawsuits.[/QUOTE] He can't even use a cell phone and they send him through the airport without an escort, and when he gets lost it's the airline's fault? Ok.
I didn't see it on the article so i might as well ask, How old was he?
I flew a lot as an unaccompanied minor when I was younger, I imagine the woman could have arranged some kind of similar service with the airline if she wanted him to be supervised the entire time. Other than that, I really don't know what the airline could have done for her. Sure they might have been able to let her know that he missed his connection, but what more could they really do if they weren't aware of his condition prior to the flight, which is what it seems like from the article.
or you know she could have just fucking gone with him instead of relying on a mentally handicapped person to navigate through a fucking airport. fucking hell i get lost in that maze
How did this bullshit even make it to the news. She probably asked some busy worker where to find her relative that, if not mentally competent, should have had an escort which most airports do provide either for a fee or for free. Then that worker probably had no idea where to start and suggested some menial actions but couldn't help further. You can blame the airport all you want, letting a mentally handicapped person navigate an airport is like letting a 5 year old do it. They not only had to search their own airport, they had to probably check to see if he even came in on that flight, and if he didn't, they would have then had to search another airport god knows how far is away. This guy shouldn't have been alone. Don't blame the police when they are reluctant to search the city because your 16 year old brand new licensed driver is lost. Slow news day or bitchy customer. One or the other.
[QUOTE=Mr. Someguy;33908994]He can't even use a cell phone and they send him through the airport without an escort, and when he gets lost it's the airline's fault? Ok.[/QUOTE] Wow. Read my post. Not a second time, a first time, because you clearly did not read it yet. The woman did not blame the airline for losing him. She blamed them for not assisting her, which is totally fine to do because she should have received help. The media blamed the airline with sensationalist claims. Read my post.
[QUOTE=Mr. Someguy;33908994]He can't even use a cell phone and they send him through the airport without an escort, and when he gets lost it's the airline's fault? Ok.[/QUOTE] This. She could simply have arranged for someone to escort him, and he would be riding one of those sweet cars from his arriving flight to departing flight. Him getting lost is her damn fault, but the airline should be more helpful
[QUOTE=Downsider;33908609]Her mentally handicapped brother got lost, and she received no help trying to locate him. The media blamed the airline for losing him, she blamed them for not helping retrieve him. They should have helped her. Saying, "But it's not their responsibility!" is so hilariously immature. If you still want to look at it from the "I am a heartless aspie who thinks I know everything" perspective (Certified), then if she received help, this article would not exist, they wouldn't look like dicks, and they wouldn't have to deal with possible lawsuits.[/QUOTE] Ahaha, are you serious? First off, as previously said, the family allowed their handicapped member take a plane.... alone, the same family member who's own sister downplayed him and said how he can't defend himself and that anything can happen. Christmas time in an airport is NOT a nice place to be at, so many people and so many problems that can happen, and they sent their "special needs" brother in by himself, no escort, no sibling, no guardian at all. Then, when he doesn't turn up, the sister expects the airline to drop EVERYTHING they are doing to help just her. You may think "well...why shouldn't they? they should help their fellow man, espcially a special one such as this individual". Well, do you know how many cases like this where a child is lost or seperated, or someone else is, on a daily basis. Keep in mind this is christmas time so there are even MORE people then usual. They have many more cases than just this lady's. They gave her basic advice to help (the cell phone, which personally i refuse to believe the man, illness or not, can not operate a cell phone.). She became irate when the airline "refused" to help, not take responsibility, or assist in any way; despite after giving her advice. Yes, it is NOT their responsibility in any way, shape, or form. It's not hilariously immature as you state, it's the truth. The airline is not liable at all for "losing" their family member that was left alone in the first place with his "special needs". Now, if she called the AIRPORT'S security, they would assist as that's their job. When you really think of it, the family should have called the airport's security before allowing their brother to travel unassisted, they would have escorted him without any qualms as, once again, it is their job. Also, if she really cared that much about her brother who was left unassisted and unaccounted for, she wouldn't have spent time at home blabbing at the airline receptionist, she would be on her way to personally look for her "special" brother. She wants an explanation as to why she was treated so badly when she should be explaining why she thought it was a bright and good idea to allow her special needs brother wander unassisted through one of the busiest buildings in every state. She made a dumb and irresponsible decision and is trying to pin the blame on a corporation as they are largest medium in this fiasco.
you dont send your retarded brother on a flight on its own, if you do you're asking for trouble
Misleading title. She's claiming they wouldn't help her, not that they were at fault for his getting lost.
This sounds like the plot for a terrible christmas movie. Hell, it even sounds a bit like the Home Alone 2 plot.
The only way the airline can be at fault is if they asked for someone to help get onto the connecting flight. And acting like douchebags and ignoring that a mentally handicapped person is lost somewhere isn't making them look good.
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