Wow, Fallout, XCOM 2 and now this? If June continues like this then Half-Life 3 should be out by next Tuesday.
Also just noticed this bit.
[quote]
We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.
[/quote]
Thank you!!
I'm sure short games can set a completed flag so you can't refund it.
[IMG]http://i.imgur.com/vWp7if9.png[/IMG]
[IMG]http://i.imgur.com/xlcNyky.png[/IMG]
uhm steam I'm not sure that's how minute > hour conversion works...
Hope they got enough manpower to handle it. Their current support can be retarded as fuck. So I hope they hired more competent people.
[QUOTE=J!NX;47866295]tbh if you're releasing a game that plays for less than 2 hours on average and it costs money you are kinda fucking people out of money to begin with[/QUOTE]
If a ten-hour game can cost anywhere from thirty to sixty bucks, what's wrong with a one or two hour game selling for a few dollars?
Anyone play The Stanley Parable? That definitely did not take me two hours. There's a market for small, contained experiences at a low price point.
[QUOTE=Starlight 456;47863786]What was it, a little over a month ago now that they decided to try and sell fucking mods? Yeah, no. They don't come even fucking close to caring about customer satisfaction over profit.[/QUOTE]
Yeah, especially after they removed the feature immediately after the explicitly negative reaction that displayed a lack of customer satisfaction.
What the fuck are you doing
[editline]3rd June 2015[/editline]
[QUOTE=Swiket;47866359]Not every game has to be longer than 2 hours.
Portal is only about 3 hours long and it's one of the best games I've ever played.[/QUOTE]
The very first time you played Portal, was it 3 hours? (it might have been for me, but I don't remember) Add on top the extra challenges, too, imo
Basically my point is that if your first play through is that short, then the developers might have to flesh it out a tad bit.
[QUOTE=catbarf;47869489]If a ten-hour game can cost anywhere from thirty to sixty bucks, what's wrong with a one or two hour game selling for a few dollars?
Anyone play The Stanley Parable? That definitely did not take me two hours. There's a market for small, contained experiences at a low price point.[/QUOTE]
Unless developers feel their hour-long game is worth more than a few dollars
Put up a game for a refund even though I already sold one of the trading cards I got from it, noted it in the refund (not intentionally, I sold the card before refunds were a thing). Let's see what happens.
If I had to guess, to prevent things like this in the future there will be a two week period from when you drop the card before you can trade it.
[QUOTE=catbarf;47869489]Anyone play The Stanley Parable? That definitely did not take me two hours. There's a market for small, contained experiences at a low price point.[/QUOTE]
To be fair, while the game is short, there are multiple paths and endings that can strech out the gameplay for a long while.
[QUOTE=Vipes;47869924]To be fair, while the game is short, there are multiple paths and endings that can strech out the gameplay for a long while.[/QUOTE]
I believe the entire game with all the endings actually is about 2 hours long. I've played it for 2 hours and I completed every ending
[QUOTE=Coment;47868664]
uhm steam I'm not sure that's how minute > hour conversion works...[/QUOTE]
Steam counts playtime in minutes until you reach 2 hours. That's 120 minutes, in case you were wondering.
[t]http://i.imgur.com/YjngL2Y.png[/t] [t]http://i.imgur.com/jOcSedY.png[/t]
Also, I quickly got a refund for a game last night. Nice to know that the system works.
Got a refund for Force Unleashed that I bought on May 4th because it didn't run properly at all. Glad the 2 week window doesn't apply for everything
How are you all requesting refunds when "falling outside the rules we've described"? I put in a ticket but pretty much redirected me to the refund policy and the help page.
I tried making a case for The Stomping Land. It's possible they didn't agree I suppose.
[QUOTE=Swiket;47866359]Not every game has to be longer than 2 hours.
Portal is only about 3 hours long and it's one of the best games I've ever played.[/QUOTE]
3 hours is not less than 2 hours. 3 hours isn't 30 minutes. 3 hours isn't an hour. 3 hours isn't 2 hours.
There's a cognitive dissonance here. People spend years to create games. I fail to see why or how—other than someone else's opinion in taste—you could put in a year or more of development time to make something that you think is good enough to sell last less than 2 hours, and have it be so spectacularly bad that someone would want their money back.
This combined with the fact that most of these indie games are much less expensive than AAA titles, you've got to be setting the bar pretty low to make someone want their money back and not say to themselves, ever, during the period of time they played your game, "Well, it wasn't great, but it was worth playing."
People think this is dumb and fail to even imagine putting themselves in positions where they spend orders of magnitude more time working on something than the consumptionary expenditure of time after the work is done.
Can you imagine working on something for 2 years and people want a refund because it's so bad and lasts less than two hours? Get real.
[QUOTE=andrewmcwatters;47870253]3 hours is not less than 2 hours. 3 hours isn't 30 minutes. 3 hours isn't an hour. 3 hours isn't 2 hours.
There's a cognitive dissonance here. People spend years to create games. I fail to see why or how—other than someone else's opinion in taste—you could put in a year or more of development time to make something that you think is good enough to sell last less than 2 hours, and have it be so spectacularly bad that someone would want their money back.
This combined with the fact that most of these indie games are much less expensive than AAA titles, you've got to be setting the bar pretty low to make someone want their money back and not say to themselves, ever, during the period of time they played your game, "Well, it wasn't great, but it was worth playing."
People think this is dumb and fail to even imagine putting themselves in positions where they spend orders of magnitude more time working on something than the consumptionary expenditure of time after the work is done.
Can you imagine working on something for 2 years and people want a refund because it's so bad and lasts less than two hours? Get real.[/QUOTE]
Something must have went wrong if you spent 2 years to only come out with a 2 hour game
[QUOTE=catbarf;47869489]If a ten-hour game can cost anywhere from thirty to sixty bucks, what's wrong with a one or two hour game selling for a few dollars?
Anyone play The Stanley Parable? That definitely did not take me two hours. There's a market for small, contained experiences at a low price point.[/QUOTE]
Stanley parable took me 7 hours.
Although it only took me [sp]10 minutes[/sp] to beat it.
Phew, only got 99 minuites of Eldritch.
[QUOTE=PredGD;47870032]I believe the entire game with all the endings actually is about 2 hours long. I've played it for 2 hours and I completed every ending[/QUOTE]
there are more endings than you think, it takes way more time to figure it out
[QUOTE=J!NX;47870688]there are more endings than you think, it takes way more time to figure it out[/QUOTE]
I'm positive I completed every ending. I took most of them by trial and error, but completed the very last ones using the image below. all in all, only took 2.6 hours to complete
stanley parable endings spoiler
[url]http://vignette1.wikia.nocookie.net/thestanleyparable/images/a/ad/LHrOq-1-.png/revision/latest/scale-to-width/300?cb=20141229065255[/url]
[QUOTE=Grandzeit;47870058]Steam counts playtime in minutes until you reach 2 hours. That's 120 minutes, in case you were wondering.
[t]http://i.imgur.com/YjngL2Y.png[/t] [t]http://i.imgur.com/jOcSedY.png[/t]
Also, I quickly got a refund for a game last night. Nice to know that the system works.[/QUOTE]
Thanks for at least bothering to answer. That doesn't explain why in my library it says "99 minutes" though. Last time I checked, 99 minutes is [B][I]less [/I][/B]than 120 minutes.
And if you're going to tell me "doh it simply rounds up" that's a really wrong way to do it. 31 minutes is not 60. 99 minutes is not 120. Considering you only have two hours until it expires...
[QUOTE=Cows Rule;47870145]How are you all requesting refunds when "falling outside the rules we've described"? I put in a ticket but pretty much redirected me to the refund policy and the help page.
I tried making a case for The Stomping Land. It's possible they didn't agree I suppose.[/QUOTE]
agreed
[QUOTE=Coment;47870740]Thanks for at least bothering to answer. That doesn't explain why in my library it says "99 minutes" though. Last time I checked, 99 minutes is [B][I]less [/I][/B]than 120 minutes.
And if you're going to tell me "doh it simply rounds up" that's a really wrong way to do it. 31 minutes is not 60. 99 minutes is not 120. Considering you only have two hours until it expires...[/QUOTE]
what the fuck. are you for real right now
Can I get a refund for Dear Esther?
[QUOTE=Coment;47870740]Thanks for at least bothering to answer. That doesn't explain why in my library it says "99 minutes" though. Last time I checked, 99 minutes is [B][I]less [/I][/B]than 120 minutes.
And if you're going to tell me "doh it simply rounds up" that's a really wrong way to do it. 31 minutes is not 60. 99 minutes is not 120. Considering you only have two hours until it expires...[/QUOTE]
what the fuck are you even saying
[editline]3rd June 2015[/editline]
these are the ramblings of a mad man
[QUOTE=Coment;47870740]Thanks for at least bothering to answer. That doesn't explain why in my library it says "99 minutes" though. Last time I checked, 99 minutes is [B][I]less [/I][/B]than 120 minutes.
And if you're going to tell me "doh it simply rounds up" that's a really wrong way to do it. 31 minutes is not 60. 99 minutes is not 120. Considering you only have two hours until it expires...[/QUOTE]
It's like Microwave time all over again.
[QUOTE=J!NX;47870873]what the fuck are you even saying
[editline]3rd June 2015[/editline]
these are the ramblings of a mad man[/QUOTE]
I'm asking why Steam gives (me) two different playtimes ( 2 hours in the refunds page vs 1.7hours / 99 mins (which would be 1.65 but whatever) in library/played games web).
I [I]really [/I]can't see how it's such a dumb thing to ask.
[QUOTE=KillerJaguar;47870387]Something must have went wrong if you spent 2 years to only come out with a 2 hour game[/QUOTE]
Gunpoint and Hotline Miami totally went wrong, right?
[QUOTE=Pitchfork;47870996]Gunpoint and Hotline Miami totally went wrong, right?[/QUOTE]
What are you babbling on about? Those games have higher average play times than 2 hours.
[QUOTE=andrewmcwatters;47871018]What are you babbling on about? Those games have higher average play times than 2 hours.[/QUOTE]
The point is that they're beatable in 2 hours.
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