Major Steam glitch - Fixed - Nobody in here knows what monopoly means
1,350 replies, posted
[QUOTE=Butthurter;49389669]i dont know if you noticed but steam has always had lousy customer support since as far back as when i started in 2007[/QUOTE]
steams customer support has sucked always period
I just wanna play games on Christmas Valve, why you gotta be like this.
[QUOTE=J!NX;49389683]steams customer support has sucked always period[/QUOTE]
I've only had good experiences with it, albeit it was rather slow.
[QUOTE=Untouch;49389678]no, they had access to account details[/QUOTE]
Well, my credit card couldn't be more empty \:v:/
I'm worried about my 12€ tho
[QUOTE=Milanpsmp;49389662]Wait, they really have FULL access to the account? Because we have to add that there are some games inventories worth more than 75000$[/QUOTE]
people can just SEE your account, they can't do shit with it
Currently i can play games I am VAC banned on... RIP CSGO for the next few hours...
Oh so this is why the store page is offline on the desktop client, was wondering if the servers just went down.
[QUOTE=Grandzeit;49389696]I've only had good experiences with it, albeit it was rather slow.[/QUOTE]
I usually get a response within two days when it used to be two weeks for me years ago.
[QUOTE=~Kiwi~v2;49389688]Exactly what I'm thinkin yo.[/QUOTE]
why do people think [url]http://steamgames.com/[/url] is not a valve owned domain?
in countries where steampowered.com is not a viable link (pretty much if its already linked to another trader) they use steamgames.com (fairly sure )
steam games has always been used, the domain points to the steam site for christ sake.
does nobody check things?
I'm fucking done with Steam.
First a fucking month of my account in the hands of some russian shitstain, now this bullshit? They done fucked up. I want the money spent on all non bundle or gift games returned to my bank account and my steam account completely fucking deleted, this is unacceptable.
This is the worst fucking security fuckup I have ever seen, its unbelieveable. I probably wont even get a fucking email if another shitstain ends up with my games in their disgusting dirty hands.
This is the third and last time Steam has fucked me up.
[QUOTE=Butthurter;49389669]i dont know if you noticed but steam has always had lousy customer support since as far back as when i started in 2007[/QUOTE]
I never denied that, but times change and standards change. It might've been hard in 2007 to get proper customer support for a company like Valve, it might not have been. All they've done is grown bigger so it's getting more difficult. Origin is EA and they've always been a big company with resources. I'm not saying it's not Valve's fault they have lousy support, but there's a lot of factors to consider.
Just to be sure, this only began today, right? Last I was logged in was yesterday, so just want to be sure that it doesn't affect me.
[QUOTE=Grandzeit;49389696]I've only had good experiences with it, albeit it was rather slow.[/QUOTE]
Well, yeah, they've always been helpful and have gotten the problem solved for me but it takes them ridiculous amounts of time to respond to even the simplest things. I've (personally) never had an issue with the quality of the service but rather how fast I get it.
and this is why I use Steam cards ( or X card instead of credit card for online stores )
So I got unbanned
pictoral proof
[t]http://i.imgur.com/VPRd8a2.jpg[/t]
also i own a gun, i kinda bought ammo yesterday
[QUOTE=Butthurter;49389669]i dont know if you noticed but steam has always had the reputation of lousy customer support since as far back as when i started in 2007
are you really defending this shit when many other large corporate can handle responding to people in at least a day?[/QUOTE]
Valve isn't large though
Valve has ~330 employees
EA has ~8000
[QUOTE=CyberSnark;49389651]alright guys, i'm just going to print out exactly what information is exposed for people who still dont understand
[b]Can people buy stuff with my account?[/b]
No, its a cache. Being able to buy stuff with the respective account requires an active session id.
[b]Can people see my credit card information?[/b]
Yes, [b]but only your last 4 digits[/b]. As well as that, your full name is displayed.
[b]Can people see my address?[/b]
Yes, steam will display the address linked to your billing payment.
[b]What personal information is exposed?[/b]
Your steam wallet balance, your address, the last four digits on your credit card. Your email address and your username.
[b]Can people actually do harm to my account?[/b]
Again, no.[/QUOTE]
On top of this, the way I understand it, you're only at risk if you have used the store to purchase anything/edit info, because only the pages you actually view get added to the cache. You can't even navigate as someone else, because you don't actually have the right authentication, you're just seeing a snapshot.
Jesus Christ guys, it's in the title. Just don't use steam for a bit, this shit happens sometimes. If you were unlucky enough to use steam before we knew this, then check your accounts if you are REALLY paranoid, but based on what is [i]actually[/i] happening, the worst part about this is the leak of emails and addresses. One which would be way smaller if people would [b]read and stop using steam holy shit[/b]
[QUOTE=theevilldeadII;49389715]and this is why I use Steam cards ( or X card instead of credit card for online stores )[/QUOTE]
Since valve introduced steam cards I've been using those ever since.
[QUOTE=NeverGoWest;49389708]I'm fucking done with Steam.
First a fucking month of my account in the hands of some russian shitstain, now this bullshit? They done fucked up. I want the money spent on all non bundle or gift games returned to my bank account and my steam account completely fucking deleted, this is unacceptable.
This is the worst fucking security fuckup I have ever seen, its unbelieveable. I probably wont even get a fucking email if another shitstain ends up with my games in their disgusting dirty hands.
This is the third and last time Steam has fucked me up.[/QUOTE]
If this is the worst security fuckup you've seen, you haven't seen very many.
i bought chivalry medieval warfare yesterday and it had "steamgames sydney" on my transaction record, so steamgames is indeed used by valve.
[QUOTE=Mister Sandman;49389681]I'm guessing 'poorly'.[/QUOTE]
Hopefully they restructure.
A way to alert people of issues immediately (Steam groups, the news thing, etc)
A customer support division that isn't the Valve devs or whatever checking the customer support bin at the end of the day.
[QUOTE=Binladen34;49389716]So I got unbanned
pictoral proof
[t]http://i.imgur.com/VPRd8a2.jpg[/t]
also i own a gun, i kinda bought ammo yesterday[/QUOTE]
still calling bullshit.
unless somebody was able to get your session id, manipulate your session id, and purchase $2,000 worth of games on your own account just to be a dick.
[QUOTE=Binladen34;49389716]So I got unbanned
pictoral proof
[t]http://i.imgur.com/VPRd8a2.jpg[/t]
also i own a gun, i kinda bought ammo yesterday[/QUOTE]
browser editors are a thing
[QUOTE=Electrocuter;49389717]Valve isn't large though
Valve has ~330 employees
EA has ~8000[/QUOTE]
That's not an excuse for having shit customer support, that's a reason to hire more people so they can function like the major player in the industry that they are
"they're just a small company guys!!! go easy on them!!!" hasn't worked for the last half decade
[QUOTE=Electrocuter;49389700]people can just SEE your account, they can't do shit with it[/QUOTE]
that included "just" SEEING your name address phone number
[QUOTE=Electrocuter;49389731]browser editors are a thing[/QUOTE]
Okay, I guess it's time to get Binladen34 to cough up his credentials for TD at this rate.
[QUOTE=CyberSnark;49389728]still calling bullshit.
unless somebody was able to get your session id, manipulate your session id, and purchase $2,000 worth of games on your own account just to be a dick.[/QUOTE]
It's 300$ worth of games, not 2000
I mean I could see it as a fuckup on valve's side, cause I almost bought GTA for someone (I got their cart, and it had GTA, Blops 3, etc, and I bought for myself (aka them). It went and had their wallet and card options avaliable.
[QUOTE=Binladen34;49389716]So I got unbanned
pictoral proof
[t]http://i.imgur.com/VPRd8a2.jpg[/t]
also i own a gun, i kinda bought ammo yesterday[/QUOTE]
If someone bought that much of games, did it go to your steam account at least?
[QUOTE=CyberSnark;49389728]still calling bullshit.
unless somebody was able to get your session id, manipulate your session id, and purchase $2,000 worth of games on your own account just to be a dick.[/QUOTE]
As you can see, he's not the $2000 in debt guy.
[QUOTE=NeverGoWest;49389708]I'm fucking done with Steam.
First a fucking month of my account in the hands of some russian shitstain, now this bullshit? They done fucked up. I want the money spent on all non bundle or gift games returned to my bank account and my steam account completely fucking deleted, this is unacceptable.
This is the worst fucking security fuckup I have ever seen, its unbelieveable. I probably wont even get a fucking email if another shitstain ends up with my games in their disgusting dirty hands.
This is the third and last time Steam has fucked me up.[/QUOTE]
lmao good riddance
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