• Major Steam glitch - Fixed - Nobody in here knows what monopoly means
    1,350 replies, posted
Update: Valve's chief statement writer has unfortunately crashed his desk into the head of shutting down Steam, both have been killed and the statement has been delayed to holiday 2016
[QUOTE=Wii60;49390547]Valve PR People are as common as bigfoot even if it is or isnt christmas.[/QUOTE] Christmas isn't helping, but yeah Valve could use better PR.
This scared me shitless though, I couldn't log in on Steam mobile. I stayed logged in on my PC and everything seemed fine.
[QUOTE=Thomo_UK;49390548]This irks me more than the actual issue to be honest. Seriously what is with Valves lack of communication :v:[/QUOTE] Flat employment structure + nobody feels like being PR = nobody does PR. Their structure was great, when they were small. They're not small anymore, they're big, and it's becoming a disaster for them instead. It's a hostile workplace for newcomers and the lack of actual structured management is very apparent when things like this happen.
[QUOTE=Doctor Zedacon;49390516]That's not how things work. You literally don't know what you are talking about. I'm going to highlight this post of yours in case people doubt it in the future.[/QUOTE] To elaborate, I'm not seeing where competition is if you have a market where one is not at risk of losing their business due to the success of another business, and one is not also at threat of at losing their majority ownership of that market. If WCW and WWE are capable of killing each other or just being better off, they have to strive to compete. If WCW dies and now WWE is surrounded solely by small players like TNA, the wrestling industry is not wholly competitive at the highest level. WWE is no longer competing because they don't have to, and so WWE stagnates.
[QUOTE=Thomo_UK;49390548]This irks me more than the actual issue to be honest. Seriously what is with Valves lack of communication :v:[/QUOTE] Somewhere in their eventual statement about this event a week and a half from now, Valve will add in near the end something like "Communication is important to us and we know we're doing a bad job so we swear to improve that." and then slink off into the black nothing, never to be heard from again until they need to swear they'll improve communication.
[QUOTE=smurfy;49390556]Update: Valve's chief statement writer has unfortunately crashed his desk into the head of shutting down Steam, both have been killed and the statement has been delayed to holiday 2016[/QUOTE] I'm sorry, [B]what?[/B]
[QUOTE=PsycheClops;49390566]I'm sorry, [B]what?[/B][/QUOTE] I think it was a joke.
[QUOTE=PsycheClops;49390566]I'm sorry, [B]what?[/B][/QUOTE] the joke you
Is this glitch the reason it was telling me my credit card was declined for no reason(My card is just fine.)?
[QUOTE=Electrocuter;49390521]How would splitting them up work exactly. Like what does splitting them up mean?[/QUOTE] [url]https://en.wikipedia.org/wiki/Standard_Oil#Successor_companies[/url] I imagine like this. Valve however doesn't control 90% of the market and use nefarious tactics to hold a monopoly.
[QUOTE=Banned?;49390565]Somewhere in their eventual statement about this event a week and a half from now, Valve will add in near the end something like "Communication is important to us and we know we're doing a bad job so we swear to improve that." and then slink off into the black nothing, never to be heard from again until they need to swear they'll improve communication.[/QUOTE] Remember how they promised us they will improve their communication with community in 2015? Yeah. [I]Ooops.[/I]
Other than "perfect" free market or monopolistic competition (if we define competition as seller vs seller fighting to... sell things), other markets structures don't have so much competition. If they don't control the entire market they're not a monopoly and this is not arguing semantics.
I keep seeing new posts here and thinking valve must have made a statement or something but instead it's just a bunch of talk about monopolies
[QUOTE=Butthurter;49390555]i dont think anybody in this thread was ever using monopoly in its very literal definition[/QUOTE] for the record if this isn't clear and it really should be I'm not saying Steam is a monopoly in a literal textbook sense
[QUOTE=Mr. Someguy;49390560]Flat employment structure + nobody feels like being PR = nobody does PR. Their structure was great, when they were small. They're not small anymore, they're big, and it's becoming a disaster for them instead. It's a hostile workplace for newcomers and the lack of actual structured management is very apparent when things like this happen.[/QUOTE] If that's the case I'll take a job at Valve doing PR, if no-one else wants to do the damn thing.
[QUOTE=Butthurter;49390555]i dont think anybody in this thread was ever using monopoly in its very literal definition[/QUOTE] Yeah, people should stop modifying legit definitions to make themselves look right.
[QUOTE=Butthurter;49390584]the funny thing is it doesnt take much just to elbow some guy next to you at the office and have them write small sentences that vary on "were fixing this" and "its merely a bug"[/QUOTE] remember that anything they write will be postered on all the gaming news sites, they are probably thinking over a clever response as to damage control the situation.
Nice derail. Back on topic, so, this is not 100% confirmed, but all sources so far inducate that this was a caching problem. So, a little rundown. 1. Other users can [B]NOT[/B] purchase things from your account, or otherwise take actions on behalf of it. They only saw a snapshot of your account, and don't have your session. 2. They could only see what you saw - that is to say, [B]only[/B] pages that you have opened during the glitch hour. If you didn't see it - they didn't see it either. 3. All of [B][B]your steam inventory is safe[/B][/B], although someone might have seen its contents, if you had opened it during the glitch hours. So If you[B] haven't been buying things[/B], or editing your financial info during the problem, you are safe, your account is safe and all of your information is safe. [B]There is no cause for concern.[/B] If you bought things, but paid [B]with prepaid cards or paypal[/B], there is no cause for concern either, as those transactions are handled externally. A hacker would only be able to see "Payment method: Paypal". [B]There is no cause for concern.[/B] If you bought things by [B]entering your financial details[/B], or you edited them during the problem hour, your details might have been [B]partially[/B] leaked. Possible leaked information includes: - The last 2-4 digits of your credit/debit card. (Not enough to make purchases, and the confirmation code and expiry date are also not listed) - Your full name - Your full adress - Your phone number This is not enough to steal your identity, however, there is a slim possibility that someone might attempt to use it for social engineering. (Calling companies up and pretending to be you by giving out this information). Since most people aren't scammers, this is very unlikely, although It is possible. Aside from that, that information is pretty much useless, unless they want to prank call you. Again, I must note that this is not a 100% confirmed thing, but this is what the evidence shows so far.
"We oopsied, and put a bandaid on it. All better. Thanks for cooperation. --VoLVO"
While Valve is far from holding a monopoly they do own a large chunk of the PC market and leave consumers with no basic alternatives. Many new games that are released require steam to run and the only other notable competitors to my knowledge is GoG for the more obscure or old games that aren't properly supported on Steam but sold by it and Origin holding most of EA's recently published games. Steam has grown big enough that Valve needs to develop a proper employee infrastructure with a PR division and customer support because they will collapse underneath their own weight.
Is it safe to go on steam and the steam store now?
On the subject of Steam competitors: I stopped buying games from Steam a couple years ago. Do you know how often I find a AAA game (and quite often even indie games) that are Steam exclusive despite having no real reason (many don't actually make use of Steamworks or anything) to be exclusive? Nearly all the time. I end up passing on a solid 75-80% of all games I'm interested in anymore because they are exclusive to Steam which I no longer support. [QUOTE=Doctor Zedacon;49390467]Also, Steam doesn't force those games to use Steamworks and ergo require Steam, they make the choice because Steamworks offers them serious benefits for its use. So going "Well all these games use Steamworks and thereby require you to use Steam!" is stupid because that is only Steam's fault if you consider offering a service devs want to be bad.[/QUOTE] Offering a service that 100% requires the end user to use Steam is kinda Valve's fault. There's nothing at all that absolutely requires them to limit Steamworks to only Steam. If they bothered putting in the work they could disconnect Stamworks from Steam itself and let those games be sold on other services but Valve won't because that means they would make less money off of it.
[QUOTE=CyberSnark;49390593]remember that anything they write will be postered on all the gaming news sites, they are probably thinking over a clever response as to damage control the situation.[/QUOTE] I hope they get a nice pun and some sick video game references in there, I will gladly wait for that
[QUOTE=Hashspy;49390607]Nice derail. Back on topic, so, this is not 100% confirmed, but all sources so far inducate that this was a caching problem. So, a little rundown. 1. Other users can [B]NOT[/B] purchase things from your account, or otherwise take actions on behalf of it. They only saw a snapshot of your account, and don't have your session. 2. They could only see what you saw - that is to say, [B]only[/B] pages that you have opened during the glitch hour. If you didn't see it - they didn't see it either. 3. All of [B][B]your steam inventory is safe[/B][/B], although someone might have seen its contents, if you had opened it during the glitch hours. So If you[B] haven't been buying things[/B], or editing your financial info during the problem, you are safe, your account is safe and all of your information is safe. [B]There is no cause for concern.[/B] If you bought things, but paid [B]with prepaid cards or paypal[/B], there is no cause for concern either, as those transactions are handled externally. A hacker would only be able to see "Payment method: Paypal". [B]There is no cause for concern.[/B] If you bought things by [B]entering your financial details[/B], or you edited them during the problem hour, your details might have been [B]partially[/B] leaked. Possible leaked information includes: - The last 2-4 digits of your credit/debit card. (Not enough to make purchases, and the confirmation code and expiry date are also not listed) - Your full name - Your full adress - Your phone number, if you gave it to steam This is not enough to steal your identity, however, there is a slim possibility that someone might attempt to use it for social engineering. (Calling companies up and pretending to be you by giving out this information). Since most people aren't scammers, this is very unlikely, although It is possible. Aside from that, that information is pretty much useless, unless they want to prank call you. Again, I must note that this is not a 100% confirmed thing, but this is what the evidence shows so far.[/QUOTE] The entire phone number isn't leaked.
[QUOTE=Map in a box;49390614]The entire phone number isn't leaked.[/QUOTE] The one in your billing address is, I think. I checked with my own account just then and it rather happily showed my full home phone number.
[QUOTE=ChaosUnleash;49390617]The one in your billing address is, I think. I checked with my own account just then and it rather happily showed my full home phone number.[/QUOTE] Oh didn't think about that. The recovery one isn't though, which would be the dangerous one.
[QUOTE=Map in a box;49390620]Oh didn't think about that. The recovery one isn't though, which would be the dangerous one.[/QUOTE] What would they be able to do with that? Track my phone's location down with just the number after stealing my password, then taking my phone to get into my account?
[QUOTE=GhostSonic;49390630]What would they be able to do with that? Track my phone's location down with just the number after stealing my password, then taking my phone to get into my account?[/QUOTE] How would they steal your password?
[QUOTE=GhostSonic;49390630]What would they be able to do with that? Track my phone's location down with just the number after stealing my password, then taking my phone to get into my account?[/QUOTE] with only the last 4 numbers no less
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