Major Steam glitch - Fixed - Nobody in here knows what monopoly means
1,350 replies, posted
[QUOTE=Grenadiac;49391777]warning leak of credit card information:
3432
9922
5381
4934
I'm definitely a hacker guys[/QUOTE]
It was actually the last 2 so it's
32
22
81
34
damn better contact my bank tomorrow about this
Apologies that I didn't read through [i]all 30 pages[/i], I read about 7 of them- I may be repeating questions already asked, but...
1) How can/will someone find out if their details were displayed or accessed by other users?
2) (When) is it safe to alter my account details, such as enabling one of the security options that I haven't yet enabled?
[QUOTE=BrandoJack;49391844]Apologies that I didn't read through [i]all 30 pages[/i], I read about 7 of them- I may be repeating questions already asked, but...
1) How can/will someone find out if their details were displayed or accessed by other users?
2) (When) is it safe to alter my account details, such as enabling one of the security options that I haven't yet enabled?[/QUOTE]
1. You can't, really. If you were using Steam today and browsing various account-related pages, there's a chance that those pages were potentially viewed by someone else.
2. Now. Everything is fine.
[QUOTE=BrandoJack;49391844]Apologies that I didn't read through [i]all 30 pages[/i], I read about 7 of them- I may be repeating questions already asked, but...
1) How can/will someone find out if their details were displayed or accessed by other users?
2) (When) is it safe to alter my account details, such as enabling one of the security options that I haven't yet enabled?[/QUOTE]
You can assume that someone just found this about you
- Steam Balance
- Connected Credit card number last 2* digits
- Steam account username
- Steam community profile
- Email connected to the account
- Steam guard on/off
- If you've added a paypal account, it will show - The email of the paypal account as well
- Last 4 digits of phone number
- Country
- Family shared connected accounts/devices
- Purchase history
Its fixed now
should i change my password too?
i deleted my CC info just in case
So is it safe to login now?
[QUOTE=EddieLTU;49392106]should i change my password too?
i deleted my CC info just in case[/QUOTE]
Delete your Steam account. It's the only way.
[editline]25th December 2015[/editline]
[QUOTE=Re1nhardt;49392125]So is it safe to login now?[/QUOTE]
You should probably uninstall Steam and all your games, to be safe.
[QUOTE=Seiteki;49392127]Delete your Steam account. It's the only way.
[editline]25th December 2015[/editline]
You should probably uninstall Steam and all your games, to be safe.[/QUOTE]
rude
Done, Seiteki; thank you for the heads up, god bless, and have a merry christmas.
I received a mail from Steam sending me a code to reset my login credentials.
Note I'm logged in right now and didn't asked to reset anything.
Am I safe if I change my email associated with Steam now?
Wow, this is what I wake up to.
Valve is such a fucking shitshow these days, how the hell do they let shit like this happen?
So, what do I need to do to protect myself from the latest online security fuckup?
valve gave me ebola and turned me into a furry
[QUOTE=dustyjo;49392221]Valve is such a fucking shitshow these days, how the hell do they let shit like this happen?
So, what do I need to do to protect myself from the latest online security fuckup?[/QUOTE]Sit around, watch some porn, play some games, recognize that they couldn't do anything to your account other than see your address information basically. And if you weren't around when this was happening, you aren't even affected by that to begin with.
This is going to make it a bitch to verify ownership of the account with steam support, since people just got access to most of the info they'd use to verify ownership. Hopefully they amend their policy to ignore all information exposed in the caching error, but that begs the question, what other information is left to verify with? CD-keys of previous purchases?
[QUOTE=dustyjo;49392221]Valve is such a fucking shitshow these days, how the hell do they let shit like this happen?
So, what do I need to do to protect myself from the latest online security fuckup?[/QUOTE]
shit like this happens so much to so many companies it's the usual crap
this wasn't even slightly close to how bad the PSN leaks were. Sony, instead of fixing the exploit, did NOTHING and they got hacked twice for it.
[QUOTE=J!NX;49392273]shit like this happens so much to so many companies it's the usual crap
this wasn't even slightly close to how bad the PSN leaks were. Sony, instead of fixing the exploit, did NOTHING and they got hacked twice for it.[/QUOTE]
I like how many people are acting like Valve did it on purpose. They fixed it really quickly, muuuch better than most major companies bigger than Valve can say.
[QUOTE=Map in a box;49392407]I like how many people are acting like Valve did it on purpose. They fixed it really quickly, muuuch better than most major companies bigger than Valve can say.[/QUOTE]
not only that but theres really no accounts that'd have actually been compromised by this in any unredeemable way, if at all
[QUOTE=SGTNAPALM;49391708]
I can't say I'm comfortable with third parties accidentally seeing even the last 4 digits of my credit card. People are right to be mad.[/QUOTE]
Do you use your debit/credit at all? As in ever?
Because they see the last 4 of your number on every. single. transaction. and it gets printed on every. single. receipt.
[QUOTE=J!NX;49392273]shit like this happens so much to so many companies it's the usual crap
this wasn't even slightly close to how bad the PSN leaks were. Sony, instead of fixing the exploit, did NOTHING and they got hacked twice for it.[/QUOTE]
So just because other companies were attacked, we should just let Valve and Steam slide.
Plus the official response is that this happened by accident because of an update, not a malicious attack.
[editline]26th December 2015[/editline]
But sure, keep coming up with excuses.
[QUOTE=Swilly;49392609]So just because other companies were attacked, we should just let Valve and Steam slide.
Plus the official response is that this happened by accident because of an update, not a malicious attack.
[editline]26th December 2015[/editline]
But sure, keep coming up with excuses.[/QUOTE]
literally missing the point but ok lol
what I'm saying is, bugs and shit like this happen really commonly to other companies, it's bad but people are acting like valve is [B]literally [/B]hitler. They responded pretty fast after all.
We know what happened at this point but when it happened it was pretty fucking freaky and I have no reason to be mad about people being mad. One way or another personal information was leaked. Whether bad things can happen because of it or not is irrelevant. The fact that Valve didn't take two seconds and have someone update their Twitter with "We know there is a problem and are shutting Steam down while we fix it." is absurd. The fact that a third party website not even associated with Valve had to do damage control is insane. Every time something goes wrong with Valve they have nothing to say about it, and that is the point: Valve doesn't say anything. God forbid it turned out worse than it actually was, would they still just sit there with their thumb up their asses and not tell anyone anything? Would that be SteamDB's job? A third party resource. That is still the crux of the issue.
like, it's so easy to fuck something up when you're running a site for millions of people. Stuff like this happens to a LOT of sites. AND it was dealt with in a much better way than others have, such as, for example, sony, who didn't fix the problem, but instead ignored it.
[editline]26th December 2015[/editline]
[QUOTE=Banned?;49392617]We know what happened at this point but when it happened it was pretty fucking freaky and I have no reason to be mad about people being mad. One way or another personal information was leaked. Whether bad things can happen because of it or not is irrelevant. The fact that Valve didn't take two seconds and have someone update their Twitter with "We know there is a problem and are shutting Steam down while we fix it." is absurd. The fact that a third party website not even associated with Valve had to do damage control is insane. Every time something goes wrong with Valve they have nothing to say about it, and that is the point: Valve doesn't say anything. God forbid it turned out worse than it actually was, would they still just sit there with their thumb up their asses and not tell anyone anything? Would that be SteamDB's job? A third party resource. That is still the crux of the issue.[/QUOTE]
valved acted 'fast', but they did for sure once again their true colors: unable to do even the most simple of communication.
if there is anything people should be mad at it's valves continuously awful support. This would have been way less of an issue if they talked.
Valve, give us steam wallet money as an excuse.
Share some of your millions.
[QUOTE=Radaghast;49392641]Valve, give us steam wallet money as an excuse.
Share some of your millions.[/QUOTE]
I doubt there will be any kind of compensation.
It's also not the first time this has happened.
[QUOTE=Jon MadN;49391877]You can assume that someone just found this about you
- Steam Balance
- Connected Credit card number last 2* digits
- Steam account username
- Steam community profile
- Email connected to the account
- Steam guard on/off
- If you've added a paypal account, it will show - The email of the paypal account as well
- Last 4 digits of phone number
- Country
- Family shared connected accounts/devices
- Purchase history
Its fixed now[/QUOTE]
also tax information for those who use the market and exceed 200 transactions a year. the tax info includes SSN and other vital data (or a Non-US Equivalent for those outside the united states).
[url]https://store.steampowered.com/account/forms/6050w/[/url]
[QUOTE=J!NX;49392618]like, it's so easy to fuck something up when you're running a site for millions of people. Stuff like this happens to a LOT of sites. AND it was dealt with in a much better way than others have, such as, for example, sony, who didn't fix the problem, but instead ignored it.
[editline]26th December 2015[/editline]
valved acted 'fast', but they did for sure once again their true colors: unable to do even the most simple of communication.
if there is anything people should be mad at it's valves continuously awful support. This would have been way less of an issue if they talked.[/QUOTE]
i'd rather have them spend the time fixing the problem instead of thinking what to write in their apology letter while it's still occurring.
[QUOTE=BeardyDuck;49392949]i'd rather have them spend the time fixing the problem instead of thinking what to write in their apology letter while it's still occurring.[/QUOTE]
I'm pretty sure Valve's employee base doesn't consist solely of people who work on Steam and their network. I'm pretty sure they could find someone who couldn't help with the issues with their back end who would be perfectly capable of even remotely [I]trying[/I] to communicate with people. What you're going on about is no different than the people in the Rust section who are incapable of realizing that not everyone who works on Rust does the same job when they try to complain about how X is getting done while they think Y should be getting done instead.
Whoever added that little diddy to the title, good one.
[QUOTE=BeardyDuck;49392949]i'd rather have them spend the time fixing the problem instead of thinking what to write in their apology letter while it's still occurring.[/QUOTE]
That's what PR is for, while the engineers run around fixing everything their PR guy gets his company phone out and makes a quick post about it, too bad Valve can't be bothered to hire a few people to do it.
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