Major Steam glitch - Fixed - Nobody in here knows what monopoly means
1,350 replies, posted
[QUOTE=Anti Christ;49403261]you are the type of customer that i hate dealing with[/QUOTE]
you are the type of employee that i hate dealing with
as a paying customer I expect even a basic level of communication. They sure as hell don't give me that.
[QUOTE=Dissolution;49403867]where do you work because im gonna go out of my way to never go there lmao
seriously, is there any way you can justify not communicating such horrible fuckups like this?[/QUOTE]
[QUOTE=Gray Altoid;49403877]Ugh, fucking entitled customers, wanting piece of mind that their personal details aren't being looked at by someone else.[/QUOTE]
[QUOTE=J!NX;49404007]you are the type of employee that i hate dealing with
as a paying customer I expect even a basic level of communication. They sure as hell don't give me that.[/QUOTE]
doesnt bother me. fewer customers to deal with means more time to get my actual work done. :dance:
[QUOTE=Anti Christ;49405760]doesnt bother me. fewer customers to deal with means more time to get my actual work done. :dance:[/QUOTE]
Tell that to your boss
[QUOTE=Anti Christ;49405760]doesnt bother me. fewer customers to deal with means more time to get my actual work done. :dance:[/QUOTE]
If you're so lax with private info leaking, tell us your full name and your employer, there's a nice chat to be had :smile:
[QUOTE=Atlascore;49405863]"Fewer customers to deal with" Hahahaha, wow! Customers are what keep every business out there alive, scaring [I][B]any[/B][/I] of them off is the quickest & most surefire way to not only damage your employer's business but to also get your ass fired.
I sincerely hope you're not stupid enough to say shit like that around your manager at Walmart.[/QUOTE]
Losing two or three angry people doesn't matter. We've banned more people in the last 6 months than I can count. Nobody is worried about a few shitty customers leaving us alone. Me and my boss make fun of the shiftier customers. But hey, your assumption that about my boss's personality is cool. Got any others?
[QUOTE=J!NX;49406022]Tell that to your boss[/QUOTE]
I have before. Just less than a week ago actually. And she agreed. Again, why do you assume you know what my boss is like? She's human too, just like the rest of us.
[QUOTE=lxmach1;49406529]If you're so lax with private info leaking, tell us your full name and your employer, there's a nice chat to be had :smile:[/QUOTE]
I don't really know where I said that. You're silly for thinking that would work. "Hey do this unreasonable thing because if you don't I'll think less of you". Come on dude, you can try harder than that.
I think the better question here is, what do you do, Anti Christ?
Because I won't lie, you piqued my interest with the banning of people. :v:
[QUOTE=Anti Christ;49408351]Losing two or three angry people doesn't matter. We've banned more people in the last 6 months than I can count. Nobody is worried about a few shitty customers leaving us alone. Me and my boss make fun of the shiftier customers. But hey, your assumption that about my boss's personality is cool. Got any others?[/QUOTE]
Cool I don't like shitty customers either but the actual decent customers with perfectly logical questions probably shouldn't make you angry lol.
"Grr this customer came up to me and asked me to tell them why we are sharing their personal info.That makes me mad! Anti Christ smash!"
[QUOTE=Gmod4ever;49408458]I think the better question here is, what do you do, Anti Christ?
Because I won't lie, you piqued my interest with the banning of people. :v:[/QUOTE]
i dont do anything fancy, i work at a local grocery store haha. we ban people that are unruly. if a customer gets to be too big of an annoyance, we remove them. its literally nothing special.
[QUOTE=Atlascore;49408472]Soooo expecting basic communication makes us "shitty customers"?
Seriously though, are you ever gonna explain what is supposedly so offensive about expecting a multi-billion dollar company, that we're entrusting with keeping secure our names, home addresses, phone numbers, and credit card details in their data banks, to communicate after their security measures failed and some of our info got leaked to thousands, if not millions of people?[/QUOTE]
youre entrusting them with that information knowing the risk of data leaks. and yeah its reasonable to be upset if your data got leaked, but youve been beyond obnoxious about it.
[QUOTE=Tomo Takino;49408539]Cool I don't like shitty customers either but the actual decent customers with perfectly logical questions probably shouldn't make you angry lol.
"Grr this customer came up to me and asked me to tell them why we are sharing their personal info.That makes me mad! Anti Christ smash!"[/QUOTE]
i absolutely love friendly customers, but the following quote is not one of them
[QUOTE=Atlascore;49403191]I want a proper Steam blog, not something tucked away in the news section (that barely anybody visits), you should also look at the post dates, they've literally only posted to it four times this year, and the last post was in [I]October[/I], there is no post in December explaining what happened on Christmas and how they're going to make sure it never happens again, that is one blog post that absolutely needs to exist.[/QUOTE]
you dont get to start demanding things like this over something that really wasnt that big of a deal to begin with. yeah some info got leaked, but guess what, at least 95% of steams userbase is fine. you dont get to start demanding and hollering over something that didnt even affect you lol. his post reads like an old lady thats upset she didnt get a dollar off a box of crackers, and wants to talk to a manager about it. if he had properly communicated his ideas instead of demanding that steam bow to his will there would literally be no problem. instead he acted childish.
[QUOTE=Anti Christ;49408951]you dont get to start demanding things like this over something that really wasnt that big of a deal to begin with. yeah some info got leaked, but guess what, at least 95% of steams userbase is fine. you dont get to start demanding and hollering over something that didnt even affect you lol. his post reads like an old lady thats upset she didnt get a dollar off a box of crackers, and wants to talk to a manager about it. if he had properly communicated his ideas instead of demanding that steam bow to his will there would literally be no problem. instead he acted childish.[/QUOTE]
There was nothing unreasonable about what he asked for at all except the fact they already have a blog and even then they don't bother using it.
[QUOTE=Atlascore;49409139]All I'm getting from this post is that you're completely out of touch, you're trying to compare your local mom and pop grocery store to a [B][I]multi-billion company[/I][/B], a company that operates in several dozen countries across the world, they're completely different, and subsequently completely different things are expected of them, literally all we're asking for is something that every other company of Valve's size has already.
You should really go back and read up on what happened dude, literally everybody that visited the store page while logged in during those couple hours had their info tossed into the whirlpool, mine included, even if you loaded the page once for a split second you were in the shit. It was a lot more than 5% of the userbase that was affected, millions of people visit the Steam store daily, especially when major sales are going on.[/QUOTE]
nope, im comparing the multi-billion dollar company that i work for to another one. again, youre really just grasping at straws here and making up whatever you can to justify your anger. stop pointing it at me dude lol. literally all you have to do is stop being whiny and demanding.
you know what else is funny? this is probably the least damaging leak in recent history. definitely the least damaging one i can think of.
[URL]http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/[/URL]
seriously, you are beyond over-reacting.
and yeah sure more than 5% of people had their shit thrown in there, and you know what? the mass mass mass majority of them had nothing happen. and now all of that data is safe and secure again. thats actually the best possible case scenario you can have. your data has been returned to safety. do you have any idea how rare that is in data breaches?
but no, you know better, and you deserve everything youve asked for because youre upset right now. you are absolutely 100% correct to act like this is the worst thing to ever happen, when it literally is not.
[editline]28th December 2015[/editline]
[QUOTE=Tomo Takino;49409192]There was nothing unreasonable about what he asked for at all except the fact they already have a blog and even then they don't bother using it.[/QUOTE]
i never said he was unreasonable. i said he was being whiny and demanding.
[editline]28th December 2015[/editline]
okay so hold up lets take a look at something
i said that atlascore is the kind of customer i hate dealing with.
that has been taken to mean i should dox myself, so that one of you (or multiple) can call my boss and try to have me fired.
multiple people have assumed my boss would take their side, when literally nobody here knows my boss.
more than one of you have tried to assume what im like irl
most of you have tried to shove words into my mouth that i never said
lol you guys, man.
[QUOTE=Anti Christ;49409207]i never said he was unreasonable. i said he was being whiny and demanding.[/QUOTE]
Which he wasn't.
[QUOTE=Anti Christ;49409207]nope, im comparing the multi-billion dollar company that i work for to another one. again, youre really just grasping at straws here and making up whatever you can to justify your anger. stop pointing it at me dude lol. literally all you have to do is stop being whiny and demanding.
you know what else is funny? this is probably the least damaging leak in recent history. definitely the least damaging one i can think of.
[URL]http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/[/URL]
seriously, you are beyond over-reacting.
and yeah sure more than 5% of people had their shit thrown in there, and you know what? [B]the mass mass mass majority of them had nothing happen.[/B] and now all of that data is safe and secure again. thats actually the best possible case scenario you can have. your data has been returned to safety. do you have any idea how rare that is in data breaches?
but no, you know better, and you deserve everything youve asked for because youre upset right now. you are absolutely 100% correct to act like this is the worst thing to ever happen, when it literally is not.[/QUOTE]
Maybe you're right, and for the vast majority of people, nothing happened...their information is as safe as it has always been.
But it's not the severity of the issue that warrants a response, it's the perceived severity. As you have said yourself, many of us are "beyond over-reacting." You've admitted it yourself that this is an issue perceived to be a bigger problem then it actually is, and right now, the only reason everyone isn't freaking out anymore is because people other than Valve made statements about what happened and determined the threat level themselves.
[I]That shouldn't have had to happen.[/I]
Truthfully speaking, yes, there have been bigger data leaks, even recently, but the reason Valve should step up and make a statement has nothing to do with the actual size of the data leak, of which only Valve may know for certain, but the perceived size, so that people who believe themselves to have been affected can take appropriate action backed by actual data and understanding of the issue instead of over or under-reacting based on assumptions and rumors.
I see absolutely no problem with expecting a little more from a huge company like Valve to dispel rumors with the communication platforms they've already set up that are designed to tell us about these kinds of things. Honestly, it seems to be to be in their best interest to dispel any rumors of account theft taking place on their platform as a result of their own faults, especially when they have the means of proving how little damage they've actually caused, relative to other major leaks. Hell, the fact that there have been such major leaks recently gives them something to point to when they defend themselves, only giving them more reason to say something.
Seems to me like the customer and the company themselves should be on the same page with the kind of communication that should be present here. I fail to see how this kind of expectation is unreasonable to have from the consumers' perspective.
[QUOTE=Anti Christ;49405760]doesnt bother me. fewer customers to deal with means more time to get my actual work done. :dance:[/QUOTE]
Speaking as someone who actually owns a business, yeah, it can be fun to talk about the truly shitty customers and not buckle to their ridiculous demands.
But when an actual security leak occurs it's not ridiculous to expect a statement.
I'm more on Valve's side than most people here but it's impossible to deny that Valve owes their customers a statement here.
[QUOTE=Anti Christ;49405760]doesnt bother me. fewer customers to deal with means more time to get my actual work done. :dance:[/QUOTE]
as someone who works customer service you're an idiot
btw anyone worried about the last 4 digits of your card number -- they're on any and all card receipts, hundreds of which i see in passing every day doing till work for people/cleaning an ATM's receipts bin. other details are obviously sensitive. the last 4 digits arent really anything sensitive tho, if yotuve ever thrown your receipts out casually then youve exposed them to the world. its the security number on the back of the card that matters most.
[editline]30th December 2015[/editline]
this is a cock up on a big scale though b/4 anyone thinks im not saying that
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