I bought a Rust server at HFBservers and it is now 27hours it is no longer available. (Status : Unknown in control panel)
I opened 4 tickets (# 382485, # 770176, # 611262, # 391114) and I have no constructive responses (just the copy \ paste everything)
Hello Guillaume,
Unfortunately the IP address that your service is hosted on has been Null routed due to a large DDoS attack. We apologize for the inconvenience caused by this but it was necessary to null route the IP address to stop the attack from effecting other servers and clients in this data center. Your service will return to normal once the attack has either been mitigated/filtered or stopped. We thank you for your patience in this matter and rest assured we are working as hard as possible to restore service to this IP address.
Mason
HFBServers
Support Staff
This is a real steal, I do not recommend anyone this deplorable host
sorry for my bad English.
yea chicago hfb, server gets ping spikes has shut down a few times :( whats a good carrier? hfb is good with updates on rust tho.. but for 20$ and a 50 player game should not get lag spikes once every hour that last for about 20seconds or longer
This isn't really related to rust itself, however i did have my rust server from them for 3 months. After i quit rust and cancelled my server, i decided to rent my dayz server from them. I paid through paypal like always and got the receipt of payment. Even 3 hours after the payment it still said "unpaid" in services, so i opened a ticket askin what it's about. I received a short reply that he will "escalate" the ticket to a higher level in customer support and solve the issue as soon as possible. It has now been 3 days with no response, and i still haven't received the server, and the status is still unpaid on the website. No answers to tickets or any communication. Going to go for a refund soon, regret trying this.
OK. I see technical support from HFB Servers is here so... Can someone from HFB answer to my two tickets? 1st is sent 7.04.2014 (16 days ago) and 2nd 10.04.2014 (13 days ago)? I paid for 80 slots server when I asked for 60 slots and after 2 weeks nobody sent back my dollars and answered my tickets. Now server #1 is turned off because DDoS attack and looks like nobody wants to turn it on... I had to cancel service of that server but 2nd server is still working... still... Will I get my money back maybe when I'll send "ticket" over here...
[IMG]http://altis-life.pl/hfb_responsetime.jpg[/IMG]
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