You could probably actually send a ticket to IT about this.
It's really easy to find/replace these things, which is a sensible measure to take pressure off customer service.
what the fuck NiggaHHJ is my permanent password
Honestly, any body that has any ounce of customer service training should know this. You don't say the literal equivelent of "why do you even care" about a racist slur appearing in a generated password. I know we are all thinking it, but that's the wrong answer.
Literally going from the reality of "something bad happened but it's not our fault" to "it's our fault but it's not that bad"
Someone's not getting their bonus
Even if it's easy to find/replace those things, it would still probably have to go through the full release cycle with testing and shit, at least if they have a sane development flow).
As a project manager/work coordinator I would reject such a ticket right away. The chances of a proper randomly generated temp password to contain that word are astronomical. Spending time and money on fixing something like this is not worth it.
If anything, I'd maybe have them throw in the chances of getting numbers and special characters in the password as well (if there aren't already). Since that would make it even lower chance of it happening again and raising the security of the generated passwords.
But what if the programmer behind the password generator was black? Would they still have to censor it?
A monkey infinitely hitting keys on a typewriter at random will eventually type the entire works of Shakespeare
But they will probably type "Erica Conway of Renton, Washington is a dumb fuck" first
"That god damn computer just called me a nigger!"
Reminds me of K***ht
The chances of it happening to one particular customer are very low. The compound chance is much higher.
That said, I agree it probably belongs somewhere on the backlog. With an efficient development cycle and if you aren't using middleware for this (which would likely be too opaque), it's definitely a fairly small task, though.
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