Xcom-like Phoenix Point will be an Epic Store exclusive for one year - Sensationalist Headlines

wow Gollop is a fucking dickhole

Yep, the best part was during the AMA Gollop used TrustPilot to show that TransferWise had a very high rating, and someone responded by showing how terrible Epic's rating on there is.

I'm in the PP discord, its been nothing but a shitshow. Gallop made an attempt to talk to people and he just dug the whole deeper and deeper. Yes, they approached Epic first. They're also switching fucking engines from Unity to UE4 which just spells massive red flags about the development process.

You can easily gauge customer service by how difficult it is to get a refund on a product. Steam? Just press the button and if you've played less than two hours it's automatic after a couple days, and you can shoot them an email if there's an issue. Amazon? Just send the product back and they'll refund you as soon as it arrives and they pay for the shipping. Never had an issue with them. The shady pizza place around the corner? The time they fucked my pizza beyond recognition they just gave me my cash back. Epic games? You gotta dig through your emails and find the invoice ID and hope they don't tell you to piss off. These dudes? Give em a bunch of your information and wait four weeks to get it back maybe? I'd just call my bank and ask em to do a chargeback at that point. If you pre order a game on the basis that it'll come to gog or steam and they're like "akshually no" then you're totally within your right to chargeback them.

wait, didn't the just delay the game for a couple months? A couple months isn't enough to support a whole engine change. Where have I heard this before...? Oh right, the exact same excuse given back in the day for Duke Nukem forever, switching to unreal is totally something that can happen in like, a month, right. Oh? And just recently, happened at Overkill "Switch engines just like that". That's not how this works. That's not how any of this shit works

The part the annoys me is that Unity was working fine. The game is functional, minimal bugs and the idea that Unity is bad is kind of wrong? UE4 had as much trash piling onto steam as Unity did.

Xenonauts 2 it is then. There's more than one way to get an indie tactical alien defense game.

I don't know how unity use fees go but I'm gonna go ahead and say it's purely because e🅱️ic gaems store more or less offers 0 use fees if you release on their platform.

great post in the r/PP discussion: https://puu.sh/CZGA5/ebdb2cf729.png

Yeah uh... I think Gollop basically just straight up murdered FIG here lol :V

I'm happy to be burned out on X-COM-style campaigns, me. I'm finding failure (and post-skirmish logistics stuff) to be a lot less annoying with Syndicate, Jagged Alliance, and Silent Storm.

Oh yeah I remember that being a thing, I played the Alpha of it ages ago and it wasn't that good, it's was quite boring to be honest, I'd hoped they'd expand upon it some and improve it, could've been pretty cool too but, not a fucking chance, not anymore. A shame too.

If you have a switch, Mario + Rabbids is a really, really good xcom game.

God what a shitstorm. It's hard for me to imagine spending your whole life wanting to be a game dev. Finally being able to make and sell a game. Just to go sour your reputation with all the people that ever wanted your game. Almost guaranteeing that no one will want any future game you produce. Money really does talk.

Hot damn they really want that extra 5% revenue? It's very highly that he didn't foresee the situation being this bad since... the game functionally is still being shipped, and many devs that signed the deal do believe in the cause. Its too late for them to back out of the deal now.

Well, even if they got more epic money than from sales, they completely lost goodwill in long run. They better slap Denuvo on top of it for extra spice.

Epic gamestore is to steam what tidal is to spotify

I'm actually FUCKING livid. I bought this game on their website. I paid with a credit card and purchased the game. THIS WAS NOT A CROWDFUNDING BACKING OR INVESTMENT. Everything was presented as simply being a purchase, because it was. This was on the page at the time that I purchased: https://reel.geel.tf/dfjr6ce7xv9npoy7hfnr.png The product I purchased was a "Digital product key for Phoenix Point on release, redeemable on Steam or GOG.com from September 2019". That's the product I paid for. Now, they are refusing to deliver the product I paid for, and they are refusing to refund my FUCKING purchase. I emailed them and this is the series of emails. This is pretty much the first time I've ever been hostile with support staff, and I don't take such a thing likely. However, in this instance, they were intentionally making things as obscure and difficult as possible to receive the refund that I am FUCKING entitled to AND refusing to deliver the product I FUCKING PAID FOR. https://reel.geel.tf/3f7zrwzapfiytl8w9nub.png https://reel.geel.tf/kh64kypx5irso4fpdmv1.png

My suggestion? If you haven't already, go take this over to reddit. There is a community of people there who would welcome this update as a lot of them are really unhappy about Transferwise.

I'm not sure exactly what you mean. There's no "update" as far as I'm aware. They're demanding I go through Transferwise to get my refund. I've used Transferwise. It's a legitimate, reputable, decent company that provides a quality service. However, I paid with a credit card, and they are obligated to refund that payment. They can't just make me jump through a million hoops to receive a goddamn bank transfer in four goddamn weeks. Credit card payments can be refunded. So they should fucking refund my goddamn payment. If I am to believe what they told me, they keep absolutely no payment records when people buy from their website. This is grossly fucking negligent.

As in "update" the community with your experience. There are a lot of people who are discovering shady goings on with those whole thing. Fig will technically refund you too if you backed them via Fig, but they're again directing you through this whole process which seems to exist only to add more hassle.

There are a lot of folks ordering charge backs as well. That could work. Plus it includes an asshole tax for the devs too. After all, if they have so much money from Epic that a charge back won't hurt them at all. Show them what happens when they use a community for interest free loans.

Just to clear up some confusion, this is a perfectly acceptable use of a chargeback. Many people (on reddit especially) seem to think that doing a chargeback is unreasonable because the poow widdle devs are offering a way to refund and it's JUST NOT FAIR that you expect they refund you in the way they are obligated to! Bullshit. They are only accepting refunds through April 12 (too late? get scammed idiot). They are requiring you go through an intentionally arduous process to get a refund >>INSTEAD OF JUST REFUNDING YOUR CREDIT CARD PAYMENT<< like they are obligated to. A merchant refusing to refund a credit card payment and instead offering a bullshit """refund""" the sole purpose of which is to prevent refunds is fraudulent behavior. A merchant taking payment for a product and refusing to deliver the product is fraudulent behavior. Chargebacks are intended for fraudulent behavior. You don't get to take payment, promise a product, refuse to deliver it, and then go "yeah okay so if you want your money back (fuck you btw we have lots of money from Epic) you need to go through a completely separate process because fuck you" I run an online shop. We deal with chargebacks a lot. Yeah, they suck, and most of the time they're fraudulent. However, there have been instances where we were unable to deliver a customer's item and they initiated a chargeback. This was their right.

Jesus Christ this whole shitshow just gets worse and worse. Guess I'm goin back to Jagged Alliance 2 lol eat my pp, PP.

Looks like you can refund through Fig. Didn't Snapshot say Fig couldn't accept refunds in their AMA? I smell bullshit. https://old.reddit.com/r/PhoenixPoint/comments/b0w4k8/psa_you_can_refund_your_pledge_directly_through/

People kinda rolled with the Metro: Exodus situation but this has turned in to an absolute firestorm from the looks of it.

Because it's just getting WORSE and fucking WORSE. Both parties are to blame here, and I'm absolutely livid with the developers, but Epic needs to fuck the fuck off. It keeps happening, and it keeps getting more egregious each time. What's next? Paying developers to remove games that already released through Steam? I would've said "nah that won't happen" earlier, but with this latest shit? I have negative faith in Epic. I have faith that they will fuck up and be absolute cunts.

I've only looked at the Game's Reddit page about this, what's the reaction been like elsewhere?

Their Twitter is also ~90% negative with a few shills / people who genuinely don't care (which is fine for them, I guess, but doesn't discount the issues people have with it)

what world have we entered in which this is a true sentence, Capcom is making awesome games, and Halo 1-5 are on Steam?