• Samsung Galaxy Fold Review Units are Breaking
    82 replies, posted
Makes me wonder if Huawei's folding screen phone will have the same plastic layer thing. But yeah, just gonna echo what's already been said. When the thing that is keeping your almost $2,000 phone screen together is a fucking thin ass layer of plastic that is removable in ANY WAY, that is very bad design. Like extremely bad. In a time where most electronics come with a basic plastic film applied to screens to protect them during transit that is designed to be removed, how did Samsung think people wouldn't do the same here? Putting on instructions telling people to not remove it won't work, because surprise, a lot of people don't read the instructions or just disregard them. Folding screen phones do seem cool, but after this, yeah, I'm definitely more than willing to wait for the tech to mature and the prices to come down. And now, I'm sure everyone else is, even those who decided to buy the phone.
The engineering behind this thing is so damn bizzare. I hope we get a unit in our office, I would really like to try it out.
This happened because this was rushed. For whatever reason, Samsung wanted to ejaculate this on the scene before Huawei. Even Huawei's design is half baked.
When I started hearing these phones breaking left and right I highly doubted that Samsung has actually send out a phone that breaks if you fold it a few times, there's just no way that they went through days or weeks of constant stress testing and have it then break after a few folds it just doesn't make sense. And sure enough it's the users fault, but also partly Samsung for not having that warning be mentioned on those units. Can't wait for the news to only report on it breaking but not mentioning that it was causes by a user error that wouldn't even happen (maybe) on a retail unit.
Literally just watched him give this phone a thumbs up on youtube last night before waking up to this.
Except it's not just user error, as a few of the reports were from devices that still had the film attached. Both the Verge and CNBC mentioned this, for instance. https://files.facepunch.com/forum/upload/114840/dd815cd3-dc59-45c6-b596-d8c030ba69e8/Screen Shot 2019-04-18 at 10.20.17 pm.png
How does this sort of thing not show up during testing?
Same, he seemed to like it quite a lot, and I had the exact same opinion about it. Is it a "dumb" thing to pay 2000 bucks for? Yeah totally, but on the other hand, its the most impressive thing to see in a phone for a good while. Not even those sliding camera designs interested me as much as this. I could see this happening a mile away though. Reliability issues were to be expected, but I honestly didn't expect it to be THIS soon. For Samsung to release it, you'd expect it to be tested day and night for a whole year non-stop.
I'm sure it did, and either a suit decided it was an acceptable risk, or an engineer decided it was probably not worth his job to bring it to the suits' attention and risk a delay.
https://youtu.be/vtqtyyGZvXM
https://files.facepunch.com/forum/upload/240790/173c8fce-10b1-4bf5-b3b1-073415e5c891/0003.jpg
We all know users will ignore it. On one hand because they think they know everything, on the other because we've been peeling films off our phones for ages now. Even tech savvy people would do it.
How are users blatantly ignoring written instructions the fault of Samsung? You wouldn't get pissed off at your car manufacturer for filling up with diesel when you're supposed to use unleaded.
I didn't say it was Samsung's fault.
Fair enough. I just don't know how to react to this. Like, I agree that the phones shouldn't have this seemingly obvious design flaw - but I also don't feel that it's fair to try and shift the blame away from the people buying a $2000 cell phone not treating it like a $2000 item.
This was not on review models. Which, if it were, could have possibly prevented reviewers from immediately ruining their units. So all Samsung has done by not putting that warning label on review models is let high-profile tech reviewers break their Galaxy Folds, and telling the world it's a fragile piece of shit phone (not to mention the bumps from regular usage). Samsung fucked up here. They released a phone, again, with clear physical design flaws, for $2000.
Users ignoring written instructions isn't Samsung's fault, no. But the poor design decision of leaving the edges of the film exposed, giving it the appearance of being a regular old screen protector, is their fault. Especially after a decade of phones coming straight out of the box with removable plastic films that customers have been trained to remove.
https://files.facepunch.com/forum/upload/111032/a634bc7b-5a20-4edb-a66f-2badcd3a746b/a850pu8.mp4 If you look real close on the right side, near the top at the reflection, you can see the protective layer is still on it. Samsung needs to hold production of these, they just aren't ready.
Well, you're in luck. https://arstechnica.com/gadgets/2019/04/after-the-galaxy-fold-breaks-in-the-hands-of-reviewers-samsung-delays-launch/
Don't let this be the Note all over again.
why not just have 2 screens with a hinge in the middle? same effect and none of this nonsense.
Wouldn't making it two screens completely defeat the purpose of what the Fold is trying to accomplish? A large phone screen that can seemlessly be folded to fit in a pocket?
no, it is overcomplicating the solution with a gimmick.
...the goal is to have a seamless large screen, how does making a panel that does that the gimmick? two panels that fit too with a gap is not what the phone is meant to be. the phone literally is the gimmick
doesn't have to be a gap
There's going to be a gap. That's how folding mechanisms work. Flexible display panels should be more than capable of doing this easier than needing two screens and the software understanding that properly. It's the first gen of a new technology, it's going to have problems. That's how technology works. We've been doing this cycle for the last few centuries at this point.
https://i.snag.gy/Jpsv6j.jpg taken from my terrible laptop camera, the foldable axon M which came out a year ago
If you make this a normal LCD there *will* be a gap.
Oh shit we should tell Samsung You're definitely on to something here
"Why don't you just not do the ground breaking technology*
Sorry, you need to Log In to post a reply to this thread.