Doctor forcibly removed from overbooked United Airlines flight shown bloodied and confused - Sensationalist Headlines

[QUOTE=The Genie;52084781]The response United Airlines gave: Somehow, I don't think they understand the meaning of the word 'voluntarily'[/QUOTE] ipsopostfacto

[QUOTE=Cyke Lon bee;52084865]Believe it or not, its not up to the guy who runs the twitter account to make PR statements.[/QUOTE] They should shut up about it then.

Haha what the hell. [QUOTE]When asked why the airline had the man forcibly removed, and whether that was standard procedure in cases of overbooked flights, United refused to comment. Instead they told BuzzFeed News all further questions should be referred to Chicago Police. BuzzFeed News contacted Chicago Police and were told to contact the Chicago Department of Aviation. When BuzzFeed News contacted the Chicago Department of Aviation they were transferred to a TSA message bank. A TSA spokesperson later told BuzzFeed News they were not involved and to contact Chicago Police.[/QUOTE] [URL="https://www.buzzfeed.com/aliciamelvillesmith/a-man-was-dragged-off-united-plane-after-the-airline?utm_term=.ucGKVKwjd#.xmvX9XQpq"]https://www.buzzfeed.com/aliciamelvillesmith/a-man-was-dragged-off-united-plane-after-the-airline?utm_term=.ucGKVKwjd#.xmvX9XQpq[/URL]

[QUOTE=Van-man;52084784]Isn't this the same airline that denied two girls entry to their flight purely because of their attire?[/QUOTE] I don't remember that, but I do remember that little controversy years ago when some musician's guitar got trashed by some careless United employees and he uploaded a music video all about it on youtube. Suffice it to say, United Airlines doesn't exactly seem to be a stranger to controversy. The way they've been handling this latest one makes it clear that they really just don't get it.

[QUOTE=Van-man;52084784]Isn't this the same airline that denied two girls entry to their flight purely because of their attire?[/QUOTE] they were denied because they were flying on family passes of a united employee the family passes come with a dress code as you're technically representing united [editline]10th April 2017[/editline] however it was a poorly handled situation and united gate agents seem to do pretty badly whenever something that isn't immediately handled in the three ring binder

[QUOTE=Talvy;52084869]They should shut up about it then.[/QUOTE] If they werent replying, then you or someone else would bitch that theyre not acknowledging the incident. Its better for them to make neutral replies until a PR statement is released instead of remaining silent.

[QUOTE=Cyke Lon bee;52084898]If they werent replying, then you or someone else would bitch that theyre not acknowledging the incident. Its better for them to make neutral replies until a PR statement is released instead of remaining silent.[/QUOTE] Downplaying the situation is worse than ignoring it.

[QUOTE=Talvy;52084902]Downplaying the situation is worse than ignoring it.[/QUOTE] Except theyre not downplaying it? They literally just said sorry and to forward any video evidence to the police. Then the PR statement said theyre actively trying to fix what happened. There is literally no downplaying involved anywhere on united's part.

[QUOTE=Cyke Lon bee;52084910]Except theyre not downplaying it? They literally just said sorry and to forward any video evidence to the police. Then the PR statement said theyre actively trying to fix what happened. There is literally no downplaying involved anywhere on united's part.[/QUOTE] "We apologize for the overbook situation" is the last thing I want to hear in response to a question about the assault. Just leave that out.

Late stage capitalism

[QUOTE=Xenomoose;52084879]I don't remember that, but I do remember that little controversy years ago when some musician's guitar got trashed by some careless United employees and he uploaded a music video all about it on youtube.[/QUOTE] Classic [video=youtube;5YGc4zOqozo]https://www.youtube.com/watch?v=5YGc4zOqozo[/video] He [URL="https://www.youtube.com/watch?v=h-UoERHaSQg"]made[/URL] two [URL="https://www.youtube.com/watch?v=P45E0uGVyeg"]sequels[/URL].

[QUOTE=Talvy;52084913]"We apologize for the overbook situation" is the last thing I want to hear in response to a question about the assault. Just leave that out.[/QUOTE] Again, not downplaying. I hate to break it to you, but that apology isnt meant for you or any other keyboard justice warrior, its meant for the people who were actually involved in the incident. Only on the internet would you find someone who considers an apology downplaying.

[QUOTE=Talvy;52084860] "re-accommodated"[/QUOTE] Probably ran this a few times [URL]http://cbsg.sourceforge.net/cgi-bin/live[/URL]

[QUOTE=Talvy;52084913]"We apologize for the overbook situation" is the last thing I want to hear in response to a question about the assault. Just leave that out.[/QUOTE] the thing is the act of him being dragged out was probably legal while the reason that it happened was illegal.

[QUOTE=Cyke Lon bee;52084941]Again, not downplaying. I hate to break it to you, but that apology isnt meant for you or any other keyboard justice warrior, its meant for the people who were actually involved in the incident. Only on the internet would you find someone who considers an apology downplaying.[/QUOTE] Stop defending United. A public company in the middle of a controversy has way more people to apologize to than just those involved. When asked about a serious matter, you do not dodge the question with a non-apology by focusing on something irrelevant.

If your ass is in the seat, it's your seat. End of story. How can you even remotely defend them allowing him onto the flight perfectly fine, then forcing passengers to leave because two United employees HAD to make another flight on Monday. $$$ > People edit: that vid below, jesus. Imagine trying to justify that with "We apologize for the overbook situation"

[media]https://twitter.com/kaylyn_davis/status/851480498186485760[/media] Completely left the guy in a state of shock and fear, bloodied.

[QUOTE=Falchion;52084794]Even though this case was ultimately unjustified it wasn't really the flight marshals fault. When detaining and moving an 80-90 kg man spazzing out from the shock of humiliation and breach of personal space (and the struggling and pain that follows) it isn't usually very graceful. The one in the wrong was whoever ordered him to be removed in the first place.[/QUOTE] He wasn't 'spazzing out from the shock of humiliation'. He'd been knocked unconscious after his head struck the arm rest of the seat. And you don't fucking drag people around by their wrists after they've been knocked unconscious from a blow to the head.

[QUOTE=Cyke Lon bee;52084941]Again, not downplaying. I hate to break it to you, but that apology isnt meant for you or any other keyboard justice warrior, its meant for the people who were actually involved in the incident. Only on the internet would you find someone who considers an apology downplaying.[/QUOTE] Public relations are - you guessed it - relevant to the public. Their apology is just unprofessional, considering what happened.

This really doesn't feel like we're getting the whole story on this situation. The airline surely has the right to simply tell you "We overbooked, we will book you on the next flight" and compensate you through vouchers or another manner. It's not your right to forcibly stay on a private airliner if they literally demand you leave. It isn't a public transit bus. Therefore, if they tell you "We need to you return to the terminal" and you refuse, you are trespassing on their property and security can remove you if you're not cooperating.

So, I work for an airline and have actually had to involuntarily remove people from an aircraft due to overbooking or overweight situations. How we do it is by taking from the bottom of our OS (oversold) passengers list who have not been assigned a seat. We only do this if we did not receive any volunteers to be rebooked on a later flight and given a voucher (usually between $150-500 for our regional flights). If there is a passenger who refuses to leave the aircraft, we call airport authorities to remove them from the aircraft. These authorities DO NOT work for the airline they work for the city. Oversell situations are very very common especially on busy routes. Many flights are authorized to sell greater than the amount of seats available. Now I don't understand why they reboarded him after becoming bruised and bloodied and the excessive force used by that security was unbelievable. I also don't work for United so I don't know their specific policies but the airline industry is a copycat one so its probably very similar

This is a fucking PR disaster for United Airlines lmao. [IMG]http://i.imgur.com/TKLs9lo.jpg[/IMG] [URL="https://www.reddit.com/r/funny/comments/64k96k/united_airlines_is_proud_to_present_their_new/"]https://www.reddit.com/r/funny/comments/64k96k/united_airlines_is_proud_to_present_their_new/[/URL]

[QUOTE=Ajacks;52085087]This really doesn't feel like we're getting the whole story on this situation. The airline surely has the right to simply tell you "We overbooked, we will book you on the next flight" and compensate you through vouchers or another manner. It's not your right to forcibly stay on a private airliner if they literally demand you leave. It isn't a public transit bus. Therefore, if they tell you "We need to you return to the terminal" and you refuse, you are trespassing on their property and security can remove you if you're not cooperating.[/QUOTE] The airline should have used some common sense and made sure [B]the doctor that needs to use that very flight to get to his patients asap[/B] wasn't eligible to be booted

[QUOTE=FingerSpazem;52085120]The airline should have used some common sense and made sure [B]the doctor that needs to use that very flight to get to his patients asap[/B] wasn't eligible to be booted[/QUOTE] Alternatively, don't create a system where you can be forcibly removed from a plane because the airline intentionally fucked up. "Sorry, we overbooked." Oh, I didn't know it was completely impossible to only sell a certain amount of tickets and once those are sold you don't sell any more. Absolutely my mistake. Thanks for fucking me over, United.

[QUOTE=FingerSpazem;52085120]The airline should have used some common sense and made sure [B]the doctor that needs to use that very flight to get to his patients asap[/B] wasn't eligible to be booted[/QUOTE] that's not really how it works. It doesn't matter what you do if you're on the bottom of the list you're getting off.

[QUOTE=God of Ashes;52085131]that's not really how it works. It doesn't matter what you do if you're on the bottom of the list you're getting off.[/QUOTE] how about united just sells the actual amount of seats that exist?

[QUOTE=zakedodead;52085164]how about united just sells the actual amount of seats that exist?[/QUOTE] Because that's not how the industry works. Every single airline oversells flights. The expectations behind an oversell is that on certain routes, on certain days you're going to have passengers who either cancel or do not make that flight. Vast majority of the time that's exactly what happens, however on occasion you may have an oversell situation.

[QUOTE=zakedodead;52085164]how about united just sells the actual amount of seats that exist?[/QUOTE] Hasn't worked like that for decades.

[QUOTE=God of Ashes;52085175]Every single airline oversells flights.[/QUOTE] actually this is a lie. Jetblue does not oversell flights if I recall correctly

[QUOTE=God of Ashes;52085175]Because that's not how the industry works. Every single airline oversells flights. The expectations behind an oversell is that on certain routes, on certain days you're going to have passengers who either cancel or do not make that flight. Vast majority of the time that's exactly what happens, however on occasion you may have an oversell situation.[/QUOTE] It being normal does not make it okay or ideal.