Doctor forcibly removed from overbooked United Airlines flight shown bloodied and confused
345 replies, posted
They better state that clearly when overbooking.
[QUOTE=God of Ashes;52085131]that's not really how it works. It doesn't matter what you do if you're on the bottom of the list you're getting off.[/QUOTE]
This needs to change immediately then
[QUOTE=God of Ashes;52085131]that's not really how it works. It doesn't matter what you do if you're on the bottom of the list you're getting off.[/QUOTE]
people rating this post dumb must be little kids who have never booked a plane ticket before. seriously.
[editline]10th April 2017[/editline]
just because you don't agree with it doesn't make it any less true, and United is an airline with a 3-mile long track record of shitty practices. solution? stop flying budget airlines because they're cutting corners to get their tickets so low
[highlight](User was banned for this post ("Cares about ratings" - UncleJimmema))[/highlight]
[QUOTE=FFStudios;52085229]people rating this post dumb must be little kids who have never booked a plane ticket before. seriously.
[editline]10th April 2017[/editline]
just because you don't agree with it doesn't make it any less true, and United is an airline with a 3-mile long track record of shitty practices. solution? stop flying budget airlines because they're cutting corners to get their tickets so low[/QUOTE]
Maybe they're rating it dumb because they feel the practice itself is dumb and not because they feel that what he said is inaccurate.
[QUOTE=FFStudios;52085229]people rating this post dumb must be little kids who have never booked a plane ticket before. seriously.[/QUOTE]
Why be so condescending about this?
Some people think a doctor who needs to get to his patients should be given priority in this kind of situation, I don't think it's that crazy of a concept and so far everyone has been insanely hostile to people who think this
Why shouldn't he? I don't think it's a terrible idea. I don't want to be extreme and assume the worst but him being at the hospital in the morning could very well be the difference between life and death for someone.
So basically they overbook people and then count on [I]volunteers[/I] to fix the damage.
[QUOTE=Cyke Lon bee;52084910]Except theyre not downplaying it? They literally just said sorry and to forward any video evidence to the police.
Then the PR statement said theyre actively trying to fix what happened. There is literally no downplaying involved anywhere on united's part.[/QUOTE]
You seem like the kind of person destined to be repeatedly fucked over by corporations due to sheer naïveté. They aren't sorry it happened they are sorry the overbooking happened, they are sorry we had to see the results of their system. They aren't sorry about knocking a customer unconscious to make room for employees odds are he agreed to terms that allowed him to be removed by force when buying the ticket.
[QUOTE=FingerSpazem;52085228]This needs to change immediately then[/QUOTE]
Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.
[QUOTE=God of Ashes;52085257]Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.[/QUOTE]
Maybe don't overbook the flights in the first place?
[QUOTE=God of Ashes;52085257]Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.[/QUOTE]
I think they meant that the whole thing has to change because it's bullshit.
[QUOTE=God of Ashes;52085257]Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.[/QUOTE]
You draw the line when the flight has been booked to all seats and therefore more tickets will not be sold.
[QUOTE=Talvy;52085246]So basically they overbook people and then count on [I]volunteers[/I] to fix the damage.[/QUOTE]
Someone I know once got overbooked with finnair on a connecting flight.
Finnair paid them 500€ and they got a hotel room for free until they got another flight. Afaik overbooking isn't very common, I'd bet that most planes take off with some empty seats.
That being said, what United Airlines did here is probably the dumbest shit I've ever seen.
[editline]10th April 2017[/editline]
[QUOTE=geel9;52085278]You draw the line when the flight has been booked to all seats and therefore more tickets will not be sold.[/QUOTE]
I can assure you that very much research has been done on this subject. There is a reason why a lot of airlines adopt this method.
I'm sure this is an extraordinary scenario, but that doesn't really make me feel better about the fact that I have an international flight with United in a month :v:
[QUOTE=booster;52085281]
I can assure you that very much research has been done on this subject.[/QUOTE]
And the research of "many people, such as this man, are adversely affected by these policies because the airlines want to make more money" means nothing?
[QUOTE=Lunik;52085291]I'm sure this is an extraordinary scenario, but that doesn't really make me feel better about the fact that I have an international flight with United in a month :v:[/QUOTE]
just check in to your flight 24 hours prior to your departure time and you'll be good
[editline]10th April 2017[/editline]
[QUOTE=geel9;52085292]And the research of "many people, such as this man, are adversely affected by these policies because the airlines want to make more money" means nothing?[/QUOTE]
yeah because it's an isolated case. This kind of thing doesn't really happen otherwise there wouldn't be an airline industry. Plus this oversell situation was different from others because it was due to needing space to send a crew out for another flight.
[QUOTE=matt000024;52084629]Really hope he wins a massive lawsuit.[/QUOTE]
Oh he will, big time. This has got so much exposure now that he essentially has a blank fucking check
Apparently United overbooked the flight, as a lot of airlines tend to do, and offered $800 for people to give up their seats so their 4 employees that needed to be somewhere could be on the flight. No one took the offer, so they let a computer randomly pick 4 people to get off the plane, and this guy didn't want to.
The blame lies squarely with United every which way you slice it
Is this purely an American phenomenon? I have not once heard of or experienced "overbooking" on a UK/EU flight. I'm going through the Reddit comments, and even if it's not just a US thing there are so many people with stories regarding it.
It seems like such a laughable anti-consumer thing to do that I'm surprised people still give American airlines money, not even saying about the fact that this is even legal.
[QUOTE=icemaz;52085334]Is this purely an American phenomenon? I have not once heard of or experienced "overbooking" on a UK/EU flight. I'm going through the Reddit comments, and even if it's not just a US thing there are so many people with stories regarding it.
It seems like such a laughable anti-consumer thing to do that I'm surprised people still give American airlines money, not even saying about the fact that this is even legal.[/QUOTE]
It's a fairly common airline practice, but happens less in some countries and more in others. You can either disembark voluntarily, for benefits depending on the airline, or if you are denied boarding you'll either get the option for a refund, or a rerouting (alternate flight) to your destination.
[QUOTE=icemaz;52085334]Is this purely an American phenomenon? I have not once heard of or experienced "overbooking" on a UK/EU flight. I'm going through the Reddit comments, and even if it's not just a US thing there are so many people with stories regarding it.
It seems like such a laughable anti-consumer thing to do that I'm surprised people still give American airlines money, not even saying about the fact that this is even legal.[/QUOTE]
This happened on a United Airlines flight, not an American Airlines flight.
[MEDIA]https://twitter.com/jhenya_belitsky/status/851512099381665792[/MEDIA]
Vox says the [I]volunteers[/I] were selected at random.
[QUOTE]The airline offered passengers up to $800 to leave, but when no one volunteered, United selected four passengers at random and ordered them off the flight.[/QUOTE]
[QUOTE=shad0w440;52085369]This happened on a United Airlines flight, not an American Airlines flight.[/QUOTE]
But it is headquartered in Chicago though?
Shit, I have a flight tomorrow with Ryanair,and all this overbooking on budget airlines talk is making me nervous in case I'm the one they choose to boot. Shitty practice indeed.
[QUOTE=Zonesylvania;52085378]But it is headquartered in Chicago though?[/QUOTE]
American and United are two separate corporate entities.
[quote][IMG]http://static4.businessinsider.com/image/50f81dbd69bedda323000037-1236-309/screen%20shot%202013-01-17%20at%2010.43.18%20am.png[/IMG]
[IMG]https://upload.wikimedia.org/wikipedia/en/thumb/e/e0/United_Airlines_Logo.svg/1024px-United_Airlines_Logo.svg.png[/IMG][/quote]
Both are US based airliners. I see how it can be initially confusing :v:
[QUOTE=shad0w440;52085369]This happened on a United Airlines flight, not an American Airlines flight.[/QUOTE]
He was referring to airlines that operate within America ("American airlines"), not American Airlines the company.
[QUOTE=shad0w440;52085369]This happened on a United Airlines flight, not an American Airlines flight.[/QUOTE]
Oh shit, when I said american airlines I meant airlines in general. Didn't realise there was an actual airline with such a generic name.
[QUOTE=God of Ashes;52085257]Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.[/QUOTE]
Except in this case, the flight was not overbook, it was just full and passengers had already boarded the plane. United wanted to get 4 of their employees on board. So, it was a case of 'you guys are getting off or else we are going to beat the shit out of you because we are incompetent'.
[QUOTE=OvB;52085449]I miss Continental Airlines.[/QUOTE]
United destroyed their legacy
I have a good question, why are boarded passengers "voluntarily" disembarked if someone shows up afterwards to board? If you're late for boarding and there is no room left, then why is someone who was actually there at least not as late as you being made to make way for you? If you're paying for a flight, then make sure you are there on time. In theory it becomes a safer practice to show up late than on time.
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