• Doctor forcibly removed from overbooked United Airlines flight shown bloodied and confused
    345 replies, posted
[QUOTE=Code3Response;52086438]Overbooking is not a shady business practice.[/QUOTE] Forcing passengers off even when they decline the compensation for leaving the airplane is a pretty shady thing to do tho.
Maybe United Airlines should have offered more compensation for people who voluntarily leave their seats. Eg I wouldn't want to volunteer for a later flight if I were only given a $500 voucher. But $2,000 in cash? Depending on why I'm travelling, I might. But if I were a Doctor? Would still not consider it. Another passenger might though.
[QUOTE=Impulse101;52086773]Forcing passengers off even when they decline the compensation for leaving the airplane is a pretty shady thing to do tho.[/QUOTE] As my old ass-backwards parents say, "He signed a contract and he had the chance to walk off the plane, plus there's nothing wrong with overbooking."
[QUOTE=Code3Response;52086438]Overbooking is not a shady business practice.[/QUOTE] Sorry officer have you been indulging in illegal substances? You should probably arrest yourself tbh. How in the almighty fuck is selling a product that does not exist not a shady business practice my guy? It's not like selling a digital good, where you can just give the customer a copy of the software and have their license work for it. It's not like food where you can just walk off to literally any other restaurant if they try and sell you food they don't have. It's travel, something you generally have to book way in advance to not get fucked over price wise. If the airline is then selling you a seat that only exists due to a statistical technicality, they are selling you something that doesn't actually exist. You are not guaranteed that seat, but you are booking it under the assumption that you will have that seat. If that seat is unavailable, you or the passenger currently inhabiting that seat will be removed from the plane (apparently by force if necessary??!?) and woefully reimbursed for your now ruined travel plans (hope your trip wasn't time critical! like being a doctor with patients to see!) How the hell is that not a shady practice?
[QUOTE=Code3Response;52086438]Overbooking is not a shady business practice.[/QUOTE] That's like saying it's not shady if you sell something, have a customer pay in full, and expecting them to be ok with never to receiving their product.
[video=youtube;YOMl21K4WH0]https://www.youtube.com/watch?v=YOMl21K4WH0[/video] Leonard French has weighed in,
[QUOTE=hexpunK;52086879] How the hell is that not a shady practice?[/QUOTE] Anything not explicitly illegal is morally righteous /s
[QUOTE=Zang-Pog;52086984]How exactly is it not shady to sell things you don't have? I cannot understand how you're advocating shit like this, like help me out here and give me something so I can try and wrap my head around this[/QUOTE] Have you ever played an order and it got put on backorder? Similar here. They inform you and apologize. The airlines are maximizing revenue. They know that people will cancel. However when people don't (kinda like a backorder) they inform, apologize, and compensate those effected. It's not that it doesn't exist, it's that it was not available at the time of flight. It would be shady if they didn't inform you that there was an issue and didn't compensate you for the trouble. However that is not the case here, or ever.
[QUOTE=Code3Response;52087031]Have you ever played an order and it got put on backorder? Similar here. They inform you and apologize. The airlines are maximizing revenue. They know that people will cancel. However when people don't (kinda like a backorder) they inform, apologize, and compensate those effected. It's not that it doesn't exist, it's that it was not available at the time of flight. It would be shady if they didn't inform you that there was an issue and didn't compensate you for the trouble. However that is not the case here, or ever.[/QUOTE] it would be similar if your order came in the mail but a staff member also wanted that item after it already shipped so they came to your house to punch you in the face and steal the box when you don't accept their compensation money
[QUOTE=Code3Response;52087031]Have you ever played an order and it got put on backorder? Similar here. They inform you and apologize. The airlines are maximizing revenue. They know that people will cancel. However when people don't (kinda like a backorder) they inform, apologize, and compensate those effected. It's not that it doesn't exist, it's that it was not available at the time of flight. It would be shady if they didn't inform you that there was an issue and didn't compensate you for the trouble. However that is not the case here, or ever.[/QUOTE] Frankly if their business model depends on overselling seats and inconveniencing customers to make a profit then there's something wrong with the business model. Surely there are better ways to maximize profits?
[QUOTE=C0linSSX;52087105]Frankly if their business model depends on overselling seats and inconveniencing customers to make a profit then there's something wrong with the business model. Surely there are better ways to maximize profits?[/QUOTE] Their business model is to sell more than the break even load factor for the flight and they know people will cancel. I'm not going to post the same shit for a third time on how they can maximize profits. [editline]10th April 2017[/editline] They're literally chasing the margins as is
Their business model is also beating the shit out of paying customers for the mistake the company made, don't forget that
[QUOTE=adam1172;52086495]This is one of the biggest gripe I have with this situation. Usually when you have to reposition a crew and the flight that the airline operate is full you don't pull out passengers. You put them onto another flight/carrier, and I highly doubt that was the final flight of the day for that route. I've once had to jump seat a cargo 727 from with a different carrier because I missed the flight with my airline and it was rad. First and probably the only time where I've been in a 3 crew cockpit.[/QUOTE] Cargo operations are usually pretty good. I used to jumpseat on FedEx all the time to get home. Got treated better and more comfortably most of the time than I would on a passenger airline.
[QUOTE=J!NX;52087145]Their business model is also beating the shit out of paying customers for the mistake the company made, don't forget that[/QUOTE] Don't forget no one from united touched that man.
Booking airlines has always been shitty. But they're a private business, so we just have to hope their staff's drastic action to remove the doctor costs them their money and reputation enough to change for the better.
[QUOTE=Code3Response;52087161]Don't forget no one from united touched that man.[/QUOTE] where is this said though? Am I missing something? [editline]10th April 2017[/editline] All I'm reading from this thread is you just sort of shrugging it off (people being forced out of the plane) by going "Nah man, business is business, you guys just aren't smart enough to understand"
[QUOTE=Code3Response;52087161]Don't forget no one from united touched that man.[/QUOTE] I like how airlines can just decide your trespassing at a whim like that too. It doesn't matter who touched him he payed for a non refundable service. It doesn't matter if United is fully within their legal rights this is not how you treat fellow human beings. Law isn't infallible.
[QUOTE=J!NX;52087198]where is this said though? Am I missing something? [/QUOTE] Not defending the stupid overbooking argument, but it was Chicago PD who beat the man and removed him (at United's request). That doesn't absolve United, but the PD should be looking at taking some of this heat as well.
[QUOTE=michaeldim;52087222]Not defending the stupid overbooking argument, but it was Chicago PD who beat the man and removed him (at United's request). That doesn't absolve United, but the PD should be looking at taking some of this heat as well.[/QUOTE] Fair enough, though thinking about it the fact that they even called the PD over this to boot doesn't really make it THAT much better I mean shit forcing them off was the most hilariously worst thing to do
[QUOTE=J!NX;52087198]where is this said though? Am I missing something? [editline]10th April 2017[/editline] All I'm reading from this thread is you just sort of shrugging it off (people being forced out of the plane) by going "Nah man, business is business, you guys just aren't smart enough to understand"[/QUOTE] It is just business unfortunately. They're just a name or number. The airline doesn't care but they know that everyone has lives and wants to get home. The airline tried the nice way twice and ended at the hard way of forcibly removing people. It's a tragic situation and ended horribly
[QUOTE=Code3Response;52087122]Their business model is to sell more than the break even load factor for the flight and they know people will cancel. I'm not going to post the same shit for a third time on how they can maximize profits. [editline]10th April 2017[/editline] They're literally chasing the margins as is[/QUOTE] How damn difficult it is for you to understand this was not a case of a simple overbooking and someone having to wait for another flight. It was a passenger who was already boarded and sitting on a flight he paid for. [B]He was forcibly removed to make seats for employees of united, because united fucked up.[/B] United is the one taking risk here by overbooking to increase profits (taking risks to increase profits is common thing yes). The risk backfired and the one to suffer the consequences of this was a customer (which is not right in any way). What's worse, it backfired because it was employees of united whose seats were already sold and given to passengers and then they go "Whoops, these employees here came late, but no problem we will force some of you out to let them in". Inexcusable. [editline]11th April 2017[/editline] [QUOTE=Code3Response;52087283]It is just business unfortunately. They're just a name or number. The airline doesn't care but they know that everyone has lives and wants to get home. The airline tried the nice way twice and ended at the hard way of forcibly removing people. It's a tragic situation and ended horribly[/QUOTE] I don't get how you can still defend this. I don't understand how the way you shrug off every argument with your shitty "it's business maan" mentality has not got you banned for threadshitting yet. If anything the airline should have arranged different flight to the ones being late to boarding: [B]employees who had no seats for them.[/B] [editline]11th April 2017[/editline] And no, they are not just numbers and names. They are your paying fucking customers. You don't treat them like free profit and straight up sell them empty promises.
[media]https://www.youtube.com/watch?v=5SYIL_1eMN0[/media]
[QUOTE=creec;52087312]How damn difficult it is for you to understand this was not a case of a simple overbooking and someone having to wait for another flight. It was a passenger who was already boarded and sitting on a flight he paid for. [B]He was forcibly removed to make seats for employees of united, because united fucked up.[/B] United is the one taking risk here by overbooking to increase profits (taking risks to increase profits is common thing yes). The risk backfired and the one to suffer the consequences of this was a customer (which is not right in any way). What's worse, it backfired because it was employees of united whose seats were already sold and given to passengers and then they go "Whoops, these employees here came late, but no problem we will force some of you out to let them in". Inexcusable. [editline]11th April 2017[/editline] I don't get how you can still defend this. I don't understand how the way you shrug off every argument with your shitty "it's business maan" mentality has not got you banned for threadshitting yet. If anything the airline should have arranged different flight to the ones being late to boarding: [B]employees who had no seats for them.[/B] [editline]11th April 2017[/editline] And no, they are not just numbers and names. They are your paying fucking customers. You don't treat them like free profit and straight up sell them empty promises.[/QUOTE] If explaining to you how the aviation industry works is threadshitting then I am guilty as charged.
Everybody knows how the aviation industry works. That's not what people are disputing. People are [I]criticizing[/I] how the aviation industry works.
[QUOTE=Pascall;52087525]Everybody knows how the aviation industry works. That's not what people are disputing. People are [I]criticizing[/I] how the aviation industry works.[/QUOTE] And there's nothing wrong with that. This place becomes a single view unless someone shines the light on the other side
[QUOTE=Code3Response;52087680]And there's nothing wrong with that. This place becomes a single view unless someone shines the light on the other side[/QUOTE] i don't know if you're just being purposely dense or really just aren't getting it but the majority view being expressed here is that the practice of overbooking is a scummy anti-consumer practice that leads to garbage like this and is validly being criticized as a result, yet you just keep prattling on about the same shit for 25 posts that everyone already understands.
[QUOTE=God of Ashes;52085257]Everyone has a reason they need to be somewhere. This guy is a doctor, this family is trying to make a cruise ship, she's trying to get to a job interview, "I have to be at the funeral tonight!". Where do you draw the line? You don't. You're the last one to check in and there's no seats available on an oversold flight. You're last on the list, you're not getting on or you're getting removed. That's all there is to it.[/QUOTE] No the doctor is still the most important out of all those
[QUOTE=Code3Response;52087680]And there's nothing wrong with that. This place becomes a single view unless someone shines the light on the other side[/QUOTE] Are you really so arrogant? All you've done is say, "But that's how the business operates." That's not even a proper defense of United's actions, much less "shining the light". Everyone here understands that airlines use terrible, anti-consumer practices to make a buck. You seem to be the only one who thinks that's alright, and you can't even mount a proper defense of it. Your other big points are that "no-one from united touched that man," which is completely irrelevant because this assault was performed at United's behest, and because of United's clusterfuck of failures, and apparently that you're just illuminating us and "Preventing Facepunch from becoming an echo chamber, I'm a hero!" which is manifest bullshit. If you really wanted to do that, though, you could go to a thread about a school shooting and claim that the children deserved to die, because that's a view nobody holds and Facepunch is an echo chamber of "children don't deserve to die." Facepunch is also fairly united in the views "spousal abuse isn't okay", "terrorism isn't okay", and "murdering gays isn't okay". Why do you only show up for "police brutality isn't okay" and "scummy business isn't okay"? Why do you blindly defend authority and corporations for doing terrible things? Do you actually think that this is fine, that selling a single commodity to multiple different people at once is fine, that having people beaten because you fucked up is fine? Do you seriously think that being in power or that being a business automatically makes every terrible thing you do defensible? Or is this just an elaborate trolling campaign?
[QUOTE=Sheer Visor;52086270]The only "shitty boss" I had was when I worked a disposable job at Burger King. Then again I'd never have made enough money there to go on a flight so its basically irrelevant. If you're valuable enough to an organization that you're actually paid enough to regularly travel for pleasure, your boss is (probably) going to be decently understanding of things out of your control like that. Because they don't want to piss you off and have you fucking off to a different company![/QUOTE] [B]It never happened to me so it will never happen to you[/B] This is basically what I get from your post.
So no one is going to bring up private companies have the right to ask you to leave? He was clearly asked- but refused... Making him guilty of trespass. He then disobeyed law enforcement. I cant say im surprised at the result.
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