Doctor forcibly removed from overbooked United Airlines flight shown bloodied and confused
345 replies, posted
[QUOTE=H8Entitlement;52087961]So no one is going to bring up private companies have the right to ask you to leave? He was clearly asked- but refused...
Making him guilty of trespass. He then disobeyed law enforcement. I cant say im surprised at the result.[/QUOTE]
He paid for his seat, was already seated, and then a computer chose him to be removed from the plane.
You're allowed to refuse them asking you to leave the plan for their mediocre vouchers and compensation.
They're [I]also[/I] required by law to pay you 4x the face value of the ticket (up to $1,300) if you're delayed by 4 hours, but guess what, they also go out of their way to avoid having to pay that too.
[QUOTE=Eonart;52088101]No matter how you look at it, they are going to lose much more money than however many pennies in comparison that they were going to save through their retarded overbooking policies. Even if they manage to avoid a lawsuit (which is terribly unlikely), people are going to avoid them like the plague for a looong time.[/QUOTE]
To be realist here - I'm willing to bet they're not going to lose money at all. The following is how it'll play out:
a) The officer responsible, now on administrative leave, will be put back on duty when the heat has died down.
b) The victim will be settled with out of court to prevent prolonging the issue
c) The news cycle will continue, and once this drops out of hourly coverage, apart from a fresh mention of it when United fucks up in the future (which, no doubt they will), this will never be heard from again.
I hate it, the reality of it, as much as the rest of you guys. But the only way this changes is if people stand united (heh :v:) to fuck them over, because right now, for better or for worse, they're one of the few airlines that offer pretty shit-tier cheap fares for some routes, as well as international routes.
That's what the consumer only really cares about - get from point A to B in as low a fare as possible, because god knows the American travel experience is bad enough with the TSA that choosing airlines beyond that point is like asking which STD you would like to have the most. If it's not American Airlines being jags, it's frontier. If it's not United pummeling your teeth in, it's Delta cancelling a red eye flight entire because they didn't sell enough seats (happened to me).
This is uncivilized as fuck
[QUOTE=Zonesylvania;52084641]just to say most doctors dont make more than a living with medicine unless they have like a secondary qualification and 8-10 years of experience, to say nothing of being good at their jobs.
Why, my starting salary was barely 600 bucks, until my probationer's period ended and I was applicable for benefits and overtime pay.[/QUOTE]
depends on what country you live in i guess. doctors here can make a fuck load of money if they know the medicare billing items, or even if they work privately and just charge a fuck load.
when i worked at a medical centre new doctors weren't making that much because they didn't have the client base, but the best doctors there were pulling in over $10k on a week. and doctors come from the uk to australia because it's easier to make more money.
[QUOTE=Tetsmega;52087177]Booking airlines has always been shitty. But they're a private business, so we just have to hope their staff's drastic action to remove the doctor costs them their money and reputation enough to change for the better.[/QUOTE]
Hopefully they take a nice big hit from the inevitable legal action too.
[QUOTE=Code3Response;52087680]And there's nothing wrong with that. This place becomes a single view unless someone shines the light on the other side[/QUOTE]
Let's be frank, you're not good at playing devil's advocate.
I flew so many times around in EU and to Brazil and never seen such a thing. If people already have a fear of flying, i can't imagine seeing this would make things worse.
[QUOTE=Pitchfork;52087822]Are you really so arrogant? All you've done is say, "But that's how the business operates." That's not even a proper defense of United's actions, much less "shining the light". Everyone here understands that airlines use terrible, anti-consumer practices to make a buck. You seem to be the only one who thinks that's alright, and you can't even mount a proper defense of it. Your other big points are that "no-one from united touched that man," which is completely irrelevant because this assault was performed at United's behest, and because of United's clusterfuck of failures, and apparently that you're just illuminating us and "Preventing Facepunch from becoming an echo chamber, I'm a hero!" which is manifest bullshit. If you really wanted to do that, though, you could go to a thread about a school shooting and claim that the children deserved to die, because that's a view nobody holds and Facepunch is an echo chamber of "children don't deserve to die." Facepunch is also fairly united in the views "spousal abuse isn't okay", "terrorism isn't okay", and "murdering gays isn't okay". Why do you only show up for "police brutality isn't okay" and "scummy business isn't okay"? Why do you blindly defend authority and corporations for doing terrible things? Do you actually think that this is fine, that selling a single commodity to multiple different people at once is fine, that having people beaten because you fucked up is fine? Do you seriously think that being in power or that being a business automatically makes every terrible thing you do defensible? Or is this just an elaborate trolling campaign?[/QUOTE]
Umm police I would like to report a murder
I've only recently heard about this overbooking practice and I was shocked that they would do that but to be honest it's nothing compared to how they treated this guy. I'm okay with taking the next plane if I have no obligation the next day but they shouldn't force people out like that wtf.
Couldn't they just reroll the dice and ask someone else?
[QUOTE=J!NX;52088713]Umm police I would like to report a murder[/QUOTE]
Alright we'll send an officer out right away
[IMG]https://facepunch.com/image.php?u=249540&dateline=1455997675[/IMG]
i don't know about this, but why is cnn reporting that this is related to 'racial' thing?
[url]http://edition.cnn.com/2017/04/11/asia/united-passenger-dragged-off-china-reaction/[/url]
oh damn, didn't read the whole thing, united denied this but i wasn't so sure
[QUOTE=FlakTheMighty;52088021]He paid for his seat, was already seated, and then a computer chose him to be removed from the plane.
[B]You're allowed to refuse them asking you to leave the plane[/B] for their mediocre vouchers and compensation.
They're [I]also[/I] required by law to pay you 4x the face value of the ticket (up to $1,300) if you're delayed by 4 hours, but guess what, they also go out of their way to avoid having to pay that too.[/QUOTE]
The ToS on your ticket says otherwise.
[QUOTE=Code3Response;52085756]That is not the airlines' problem. They will and do oversell every flight. Every airline. Airlines dont make their money in economy and thus bump people out for more valuable customers, ie crew members.[/QUOTE]
I don't care about anyone's profits but my own, having any sort of empathy for a soulless corporation seeking to fuck you over is a completely retarded, borderline Stockholm syndrome mentality, if anyone thinks they can make money at my expense, they can get fucked hard. I hope this doctor sues these assholes into the next dimension
[QUOTE=Eonart;52088101]No matter how you look at it, they are going to lose much more money than however many pennies in comparison that they were going to save through their retarded overbooking policies. Even if they manage to avoid a lawsuit (which is terribly unlikely), people are going to avoid them like the plague for a looong time.[/QUOTE]
overbooking earns millions and for the most part means more people get to where they want to go in less flights. it is a gamble for the airline, as well, because they lose money when they have to involuntarily bump people from flights.
[editline]11th April 2017[/editline]
[QUOTE=Laserbeams;52089248]I don't care about anyone's profits but my own, having any sort of empathy for a soulless corporation seeking to fuck you over is a completely retarded, borderline Stockholm syndrome mentality, if anyone thinks they can make money at my expense, they can get fucked hard. I hope this doctor sues these assholes into the next dimension[/QUOTE]
they aren't seeking to fuck anyone over, they know well enough that when it gets to the point that people have to be involuntarily bumped it hurts their image to that customer in addition to them being legally required to pay the customer 4 times the value of their ticket
[QUOTE=Ninja Gnome;52089265]overbooking earns millions and for the most part means more people get to where they want to go in less flights. it is a gamble for the airline, as well, because they lose money when they have to involuntarily bump people from flights.
[editline]11th April 2017[/editline]
they aren't seeking to fuck anyone over, they know well enough that when it gets to the point that people have to be involuntarily bumped it hurts their image to that customer in addition to them being legally required to pay the customer 4 times the value of their ticket[/QUOTE]
They don't care about their image, people need to get from point A to point B, and as long as an airline has a plane going from point A to point B, they will get guaranteed business, what else will people do, walk?
Hopefully they'll pay way more than 4 times the value of the ticket now
[QUOTE=Laserbeams;52089307]They don't care about their image, people need to get from point A to point B, and as long as an airline has a plane going from point A to point B, they will get guaranteed business, what else will people do, walk?
Hopefully they'll pay way more than 4 times the value of the ticket now[/QUOTE]
in this instance, they likely are going to be paying out quite a bit more considering the dude was smacked in the face and dragged out unconscious. but airlines do care about their image in the same way most companies do. they're okay with pissing off a small percentage of their customers when it makes economic sense or they have no choice to but they have competitors and know it. they either have to keep a good enough image that more people would prefer flying with them or fly cheap enough where their barely making money and keep selling seats exclusively because they are cheap
[editline]11th April 2017[/editline]
this is an interesting article on the costs of flying a single flight. airlines fly up to thousands of flights in a single day, so these costs add up quick
[url]https://web-beta.archive.org/web/20160527123211/https://www.wsj.com/articles/SB10001424052702303296604577450581396602106[/url]
archived to get around WSJ's paywall
[QUOTE=Trebgarta;52089383]Samiam put this in videos subforum but I think it should go here as well.
[video=youtube;EqWksuyry5w]https://www.youtube.com/watch?v=EqWksuyry5w[/video][/QUOTE]
"it's just better business" pretty much just translates to "we can get away with it fuck off"
[QUOTE=Trebgarta;52089398]Watch the entire video.[/QUOTE]
I did. Does not change anything.
[QUOTE=snookypookums;52084736]That wasn't some rent-a-cop, that was an Air Marshall, apparently - Federal LEO.[/QUOTE]
No it wasn't. It was an Airport Security Officer, basically Chicago Police for the Airport but without jurisdiction anywhere else in the city.
[QUOTE=zakedodead;52089394]"it's just better business" pretty much just translates to "we can get away with it fuck off"[/QUOTE]
I'm not sure if the figures are accurate but 9 out of 10,000 denied boarding seems fairly low. If that means they can reduce the number of empty seats for every plane they fly, you can understand why they would do that.
the situation that happened in the OP, both being involuntarily bumped after already being seated and being beaten and dragged out of the plane, is highly unusual. most the time if you get bumped it is at the gate. i haven't heard before now of someone who was boarded and seated getting taken off the plane. United really should have found another flight for their crew
Now news sources are digging up on the doc's history, the hell does it have to do with the incident?
Also, he turned out to be Vietnamese rather than Chinese, wonder what all the angry Chinese are thinking now...
[url]http://www.straitstimes.com/world/united-states/man-on-united-airlines-flight-identified-as-vietnamese-american-doctor-suspended?utm_campaign=Echobox&utm_medium=Social&utm_source=Facebook&xtor=CS1-10#link_time=1491924724[/url]
[editline]12th April 2017[/editline]
Also, stocks are down by $1.4 billion
[img]http://ei.marketwatch.com//Multimedia/2017/04/11/Photos/ZH/MW-FK199_ual_op_20170411102822_ZH.png?uuid=1d97fe68-1ec3-11e7-803f-001cc448aede[/img]
[QUOTE=snookypookums;52088192]To be realist here - I'm willing to bet they're not going to lose money at all. The following is how it'll play out:
a) The officer responsible, now on administrative leave, will be put back on duty when the heat has died down.
b) The victim will be settled with out of court to prevent prolonging the issue
c) The news cycle will continue, and once this drops out of hourly coverage, apart from a fresh mention of it when United fucks up in the future (which, no doubt they will), this will never be heard from again.
I hate it, the reality of it, as much as the rest of you guys. But the only way this changes is if people stand united (heh :v:) to fuck them over, because right now, for better or for worse, they're one of the few airlines that offer pretty shit-tier cheap fares for some routes, as well as international routes.
That's what the consumer only really cares about - get from point A to B in as low a fare as possible, because god knows the American travel experience is bad enough with the TSA that choosing airlines beyond that point is like asking which STD you would like to have the most. If it's not American Airlines being jags, it's frontier. If it's not United pummeling your teeth in, it's Delta cancelling a red eye flight entire because they didn't sell enough seats (happened to me).[/QUOTE]
WEEEEEEEEEEEEEEEEELL about that...
[media]https://twitter.com/JohnClarke1960/status/851829688293109761[/media]
[QUOTE=Code3Response;52087122]Their business model is to sell more than the break even load factor for the flight and they know people will cancel. I'm not going to post the same shit for a third time on how they can maximize profits.
[editline]10th April 2017[/editline]
They're literally chasing the margins as is[/QUOTE]
i wish my margin was a net income of $2.3 billion a year
[QUOTE=Ninja Gnome;52089781]the situation that happened in the OP, both being involuntarily bumped after already being seated and being beaten and dragged out of the plane, is highly unusual. most the time if you get bumped it is at the gate. i haven't heard before now of someone who was boarded and seated getting taken off the plane. United really should have found another flight for their crew[/QUOTE]
So, the reason they were bumped inside the plane is because of the inclement weather that was going on. They needed flight crew in St Louis for another flight, and the original crew was deadheading from an airport where their flight got cancelled. They couldn't get them from wherever that was, so they had to bring in crew from Chicago (Their biggest hub) to work on the St Louis flight otherwise it would have also been cancelled.
It doesn't really have anything to do with the flight being overbooked, because then they'd just bump the latest to arrive to a different flight.
[editline]11th April 2017[/editline]
[QUOTE=GhillieBacca;52089851]WEEEEEEEEEEEEEEEEELL about that...
[media]https://twitter.com/JohnClarke1960/status/851829688293109761[/media][/QUOTE]
Oh shit time to buy stock in United
Just imagine - 20 years ago this would have been brushed under the rug with a statement on the news from the company and that would be that. Now because of the Internet, there's nothing United can do to suppress the spread of negative memes about this incident, and their stocks are down [I]1.5 billion dollars[/I] because of it.
It's easy to see why big corporations want to control the internet when you realize that the mass connectivity of the Internet can bring them down so easily.
[QUOTE=Grenadiac;52090014]Just imagine - 20 years ago this would have been brushed under the rug with a statement on the news from the company and that would be that. Now because of the Internet, there's nothing United can do to suppress the spread of negative memes about this incident, and their stocks are down [I]1.5 billion dollars[/I] because of it.
It's easy to see why big corporations want to control the internet when you realize that the mass connectivity of the Internet can bring them down so easily.[/QUOTE]
Honestly this isn't hurting their stock THAT much. They dipped on March 21st down to $65 (lower than it is now) and their stock is tracking back up from the initial dump from this.
Also back in 2008 their stock plummeted to fucking $3 after the whole guitar fiasco. Back in June 2016 they were at $41. They're one of the largest airlines in America, they'll bounce back, because after a month or two everyone will forget about this and go back to choosing the lowest priced flight regardless of air carrier even if it only saves them $1.
[QUOTE=Sheer Visor;52086229]It is bloody worth it. Cheaper airfare for all. If you get bumped, you get fucking babied (in states/EU that is, other areas are less kind).
"hurts low income travellers the most" lol. 1: Unless you're an idiot you'll make sure you're fed and roomed on their tab, although that's usually assumed to be the arrangement anyway, and 2: Do you think it's not possible to phone your employer and say "mate the airlines fucked me sideways I'll be one day late, apologies, please get someone to fill in for me". I've had to make that phone call twice and it went pretty damn well, maybe you just have an problem with authority or something, but believe it or not, bosses are humans too. They understand that shit happens and if they're told ahead of time so they can plan ahead, they're fine with it.[/QUOTE]
I've never heard "babied" being used to mean "beaten bloody unconscious". If it's so damn simple to just skip work, then the aircrew didn't really need those seats anyway. Just get someone else do the flight for them, problem solved. Shit happens, United will understand because [B]they fucking overbooked the flight themselves.[/B]
[QUOTE=Snoberry Tea;52090042]Honestly this isn't hurting their stock THAT much. They dipped on March 21st down to $65 (lower than it is now) and their stock is tracking back up from the initial dump from this.
Also back in 2008 their stock plummeted to fucking $3 after the whole guitar fiasco. Back in June 2016 they were at $41. They're one of the largest airlines in America, they'll bounce back, because after a month or two everyone will forget about this and go back to choosing the lowest priced flight regardless of air carrier even if it only saves them $1.[/QUOTE]
No corporation likes a blow to their bottom line. I really hope they eat shit over this and get sued, too.
[QUOTE=Grenadiac;52090056]No corporation likes a blow to their bottom line. I really hope they eat shit over this and get sued, too.[/QUOTE]
If a lawsuit is brought against United, I doubt they will rule in favor of the plaintiff. All they did was bump him and call the airport police when he refused to leave. The flyer agreed to the possibility of being bumped when he bought the ticket, regardless of whether or not he actually read the ToS.
The people who will get sued is whatever private company is contracted to provide security for the airport, because it was THEIR employee (the ASO) that beat the shit out of the poor guy while trying to remove him from the plane. Excessive Use of Force. IIRC that particular ASO has already been suspended and may have been fired by this point.
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