I ordered this from the THQ store because it was the same price as everywhere else and came with the season pass for DLC. However it has been the worst pre-order experience I have ever had, it was supposed to come with Metro 2033 though after placing the order there is no mention of it in the order confirmation (everything else was). When trying to contact their support both THQ and Digital River (the people that handle their online store), to find out why there was no mention of it, would just pass me off to each other saying they were the one responsible. I never received a proper answer being told that it was not out yet which had nothing to do with my question of is Metro 2033 actually included or is your store page wrong.
Just a waning of what you may get if you use them for a preorder, I have had no problems with games that are already out (Saints Row 3 and Dawn of War 2).
[QUOTE=cjone2;37234058]I ordered this from the THQ store because it was the same price as everywhere else and came with the season pass for DLC. However it has been the worst pre-order experience I have ever had, it was supposed to come with Metro 2033 though after placing the order there is no mention of it in the order confirmation (everything else was). When trying to contact their support both THQ and Digital River (the people that handle their online store), to find out why there was no mention of it, would just pass me off to each other saying they were the one responsible. I never received a proper answer being told that it was not out yet which had nothing to do with my question of is Metro 2033 actually included or is your store page wrong.
Just a waning of what you may get if you use them for a preorder, I have had no problems with games that are already out (Saints Row 3 and Dawn of War 2).[/QUOTE]
Well if they tell you that it's not out yet and it says directly on the store page (and haven't been removed) that you'll get it, then you'll get it when it's out. They probably haven't even made keys for it yet.
But I understand your concern and it sounds like someone did a sloppy job.
Looking over at their store page I see no mention of Metro 2033 anywhere and no season pass DLC either, just one DLC "Argul's Tomb" in the collectors edition.
[QUOTE=dgg;37234269]Well if they tell you that it's not out yet and it says directly on the store page (and haven't been removed) that you'll get it, then you'll get it when it's out. They probably haven't even made keys for it yet.
But I understand your concern and it sounds like someone did a sloppy job.
Looking over at their store page I see no mention of Metro 2033 anywhere and no season pass DLC either, just one DLC "Argul's Tomb" in the collectors edition.[/QUOTE]
It's just the no mention of Metro 2033 that concerns me and that I could get no answer out of them if it was actually included despite being on the store then and now (maybe UK only deal) I can see Darksiders 2, Season Pass etc in my account but no Metro.
[QUOTE=cjone2;37234758]It's just the no mention of Metro 2033 that concerns me and that I could get no answer out of them if it was actually included despite being on the store then and now (maybe UK only deal) I can see Darksiders 2, Season Pass etc in my account but no Metro.[/QUOTE]
Maybe only UK, can't access their UK site because if I change the URL or change the flag on their page I'm just automatically re-directed to the US site.
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