Ordered a server from them about 30 hours ago and still nothing. It does say up to 48 in extreme cases. My issue is I can’t get an answer from them to clarify a few things. They won’t pick up the phone or answer voice mail.
From what I understand everybody recommends them on here?
How long did you guys wait before you got your server?
I understand they are working probably as fast as they can but a group of people I’m with asking me all kinds of questions since they helped pay for the server but I dont have any answers for them.
Wow thats amazing. Its been 36 hours now and my order still says pending and i can’t get a clear answer as far as ETA time… They said 48 hours in extreme cases…i guess im the extreme case. We’ll see.
Thank you for your reply. How do you like the server?
Especially given that their Teamspeak is dead empty aswell… I would wait and see, and if when somebody eventually gets around to you, if their explanation doesnt sound good enough for you, cancel and ask for your money back…
I ordered from them before seeing this thread. I know they have a delay for their New York orders right now, so those are bound to take awhile. Because of that, I chose to go with a central-based server. Been waiting two hours now.
I’m at the three hour mark for a new server out of LA. despite it saying a New York delay, there have been issues all day with the American servers (at least two other threads about servers being down). And Xmas. I wouldn’t be surprised if it takes a good bit longer.
How long did it take them to get the server up for you? I can’t wait anymore, my players are getting pissed and leaving for new servers…
[editline]24th December 2013[/editline]
LOL, try waiting almost 48 hours now…very pissed. I hope it will be worth it. If i don’t get it tomorrow ill just cancel and go with someone else. My biggest issue is communication. Won’t pick up the phone or respond to email… When i asked on the forum about my orders he just refered me to sticky with general announcements and how new orders will start processing in the next 12-14 hours…WELL WHAT ORDER AM I? AM I IN THE NEXT BATCH OR ONE AFTER??? That matters a lot to me!
Wow so 30 min from the time you submitted the order??? Shit im very tempted to cancel the other one now…Ill wait and see till tomorrow and if its not up tomorrow ill go with these guys!!!