Bug while starting a game

My friend just bought the game to play with me.

When he tried to join a server, it take ages to load and before he got in game, it simply crash.

We tried to :

-Run with Directx 9
-Run in Debug mode and staging debug
-Join either Community and official servers.
-Check the all cache of the game

Well im kinda out of idea, so if you got some, would be usefull here :wink:

Ty :slight_smile:

upgrade Windows and upgrade your graphics drivers